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Prós: The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters...

Contras: The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong.

Prós: Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time...."

Contras: Everything was good!

Prós: Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey.

Prós: The good customer service provided

Contras: The plane took off 30 minutes later than expected

Prós: Nice personal

Contras: The services the attention from the personal

Contras: A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home.

Prós: Early arrival.

Contras: Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies.

Contras: Lack of food!! LATAM you are doing it wrong

Prós: El vuelo salió a tiempo

Contras: Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto.

Prós: On time

Contras: Nothing

Contras: They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon.

Prós: The only good thing about the flight was the crew.

Contras: I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again

Prós: Boarding, entertainment

Contras: Arm rests were immobile, meaning could not take advantage of empty seat next to me.

Prós: Good overall service level of AA

Contras: USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices

Prós: Lots of legroom with good complimentary foods and drinks.

Contras: Overhead speakers in he plane weren’t very loud.

Prós: Entretenimento a bordo.

Contras: O Voo atrasou e com isso prejudicou a programação da viagem.

Prós: Não gostei de nada.

Contras: Atendimento a bordo exceto uma das aeromoças, péssimo, já viajei com United, Alitalia, Air France , easyjet entre outras, mas nunca vi um serviço tão ruin, comida deplorável, disposição de bebidas durante o voo precária, avião péssimo.

Prós: Pessoal de bordo atencioso.

Contras: Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados. Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.

Prós: Staff were exceptionally good. Toilets were cleaned regularly. Entertainment systems were modern, fast and good. Leg space was good.

Contras: Mediocre boarding: On a different, internal LATAM flight, they cancelled my connecting flight from Brasilia to Sao Paulo. To their credit, they organised another flight within about 2 hours. But their information sharing was terrible. The cancelled flight didn't show up on the board as cancelled - it simply vanished. I had to walk around looking for someone wearing a LATAM shirt, and ask them about it. They simply said "go to gate 20". At gate 20, there was a long queue. The screen above the gate said nothing. After about 45 minutes in the queue, I finally discovered that I would luckily not be spending the night in Brasilia. How hard could it be to inform a queue of people of basically what's happening, and put up something useful on a screen?

Contras: 140 minutes of delay

Prós: Attention

Prós: I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service

Prós: Flat seat in business

Contras: 2:30 hrs delay due to technical, not much info provided unless you ask , outdated movie list and entertainment

Prós: Everything!!

Contras: -------

Contras: The food is not goof

Prós: Quiero mis maletas no llegaron

Contras: Quiero mis maletas no llegaron

Contras: Queria pagar la diferencia de 5 boletos a Business Class y la del mostrador me dijo que no se podia. Tenia que ser 5 horas antes???? Gordita Dominicana aragana !!!! No quiso vender e hizo perder a su empresa. El Business tenia suficientes espacios. Mal personal el de Copa. No recomiendo la linea aerea.

Prós: Arrived on time and smooth flight though it was completely full

Prós: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Contras: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Contras: All was good

Contras: All was good

Contras: The flight delayed A LOT.

Prós: Bom serviço da Gol, checkin organizado, Wifi a bordo, boas opções de lanches e bebidas. Serviço muito cordial. Pontuais.

Contras: O valor do despacho de bagagens é muito elevado. 220 reais p levar uma mala de até 23 KG no porão da aeronave. Claro, isto não está ocorrendo somente C a Gol

Prós: Pontualidade e cordialidade da tripulação.

Prós: Punctuality. Safety

Contras: Bagage delivery was a bit slow.

Prós: Voo pontual

Contras: Todas as vezes , não tenho lugar para por a mala , agora vc coloca suas coisas de valor e frágeis na mala de mão e na porta do avião te forçam a despachar , que triste isso . Ou vc marca assento na frente e tem que colocar sua mala de mão no final do aviso , falta de respeito . Então porque cobram para despachar malas grandes? Fizeram uma troca onde os passageiros estão insatisfeitos , só fazer uma pesquisa dentro do avião e vão saber o resultado . Se aparecer uma companhia que não participe disso , com certeza vamos ser clientes dela .

Prós: El vuelo salió a tiempo

Contras: Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto.

Contras: Lack of food!! LATAM you are doing it wrong

Prós: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Prós: On board entertainment

Prós: El vuelo salió a tiempo

Contras: Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto.

Prós: Voo pontual

Contras: Todas as vezes , não tenho lugar para por a mala , agora vc coloca suas coisas de valor e frágeis na mala de mão e na porta do avião te forçam a despachar , que triste isso . Ou vc marca assento na frente e tem que colocar sua mala de mão no final do aviso , falta de respeito . Então porque cobram para despachar malas grandes? Fizeram uma troca onde os passageiros estão insatisfeitos , só fazer uma pesquisa dentro do avião e vão saber o resultado . Se aparecer uma companhia que não participe disso , com certeza vamos ser clientes dela .

Prós: The people that work there were so kind! Very pleasant, I love the service! Everyone has a smile and make sure the customers were comfortable and save!

Contras: I like everything. No complain!

Contras: Very happy, excellent!!

Contras: I wish I didn't have an almost 6 hour layover and that there was a personalized screen for this longer flight.

Contras: Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs

Contras: We arrived to the airport over two hours before our departure time. We waited in line for over an hour to check our bags and get our boarding passes. When we checked our bags, we were told to hurry as our flight was boarding. We rushed through the airport to get in line to board the plane. When we got to the line to board the plane, we waited another hour before we were told to get on a bus to take us to our plane. Our plan left 45 minutes later than expected, but the airport never communicated any details about a delay. We rushed to wait in line instead of having time to get things at the airport or sit.

Contras: The company lost 2 of my luggages

Prós: Staff were exceptionally good. Toilets were cleaned regularly. Entertainment systems were modern, fast and good. Leg space was good.

Contras: Mediocre boarding: On a different, internal LATAM flight, they cancelled my connecting flight from Brasilia to Sao Paulo. To their credit, they organised another flight within about 2 hours. But their information sharing was terrible. The cancelled flight didn't show up on the board as cancelled - it simply vanished. I had to walk around looking for someone wearing a LATAM shirt, and ask them about it. They simply said "go to gate 20". At gate 20, there was a long queue. The screen above the gate said nothing. After about 45 minutes in the queue, I finally discovered that I would luckily not be spending the night in Brasilia. How hard could it be to inform a queue of people of basically what's happening, and put up something useful on a screen?

Prós: The airline personnel gave me excellent information concerning my carry on items, and the reasons for late check in times and late departure times. I appreciated her personal attention in this regard.

Contras: I had to wait close to two hours to complete the check in process. I was informed it was because the system had changed the day before.

Prós: O embarque em Congonhas estava organizado de modo que quem tivesse mochila ou bolsa para colocar sob os bancos tiveram prioridade em relação aos que estava com malas de mão. Excelente ideia, já que não precisei ficar esperando as pessoas brigarem por um lugar no bagageiro superior. Tripulação educada, como sempre.

Contras: Não tinha entretenimento a bordo e agora só oferecem água como cortesia. Nem ao menos um cafezinho. E nada de ficar mais barato por conta disto. Outra aberração é a cobrança por mala sem refletir no preço da passagem.

Contras: Lack of food!! LATAM you are doing it wrong

Prós: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Prós: excellent in alla aspects

Contras: They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon.

Contras: There’s no headphones aboard for entertainment

Prós: Good overall service level of AA

Contras: USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices

Prós: Lots of legroom with good complimentary foods and drinks.

Contras: Overhead speakers in he plane weren’t very loud.

Prós: Great crew!

Contras: Flight was too crowded!

Contras: Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!

Prós: Delta - best airline

Contras: Airbus - entertainment systems never work.

Contras: Estava tudo ótimo!

Prós: The longer leg space

Contras: Again, I can not understand why the airlines have to narrow the seats so much...

Prós: Early arrival.

Contras: Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies.

Contras: We arrived to the airport over two hours before our departure time. We waited in line for over an hour to check our bags and get our boarding passes. When we checked our bags, we were told to hurry as our flight was boarding. We rushed through the airport to get in line to board the plane. When we got to the line to board the plane, we waited another hour before we were told to get on a bus to take us to our plane. Our plan left 45 minutes later than expected, but the airport never communicated any details about a delay. We rushed to wait in line instead of having time to get things at the airport or sit.

Contras: I wish I didn't have an almost 6 hour layover and that there was a personalized screen for this longer flight.

Contras: A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home.

Prós: Não gostei de nada.

Contras: Atendimento a bordo exceto uma das aeromoças, péssimo, já viajei com United, Alitalia, Air France , easyjet entre outras, mas nunca vi um serviço tão ruin, comida deplorável, disposição de bebidas durante o voo precária, avião péssimo.

Contras: The company lost 2 of my luggages

Prós: The airline personnel gave me excellent information concerning my carry on items, and the reasons for late check in times and late departure times. I appreciated her personal attention in this regard.

Contras: I had to wait close to two hours to complete the check in process. I was informed it was because the system had changed the day before.

Prós: Flight was pretty fast and smooth.