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Contras: O Embarque na Gol é sempre muito confuso. Os agentes de terra são muito mal preparados.

Prós: Aircraft look new and very clean.

Contras: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Prós: A tripulação era muito boa e a empresa foi pontual

Contras: Comprei assentos antecipadamente mas quando cheguei ao check in eles estavam todos trocados. Constatado o erro estornaram o valor no meu cartão de crédito e não fui no assento que gostaria. Qual a vantagem de comprar assentos antecipadamente?

Prós: Tripulação

Contras: Pontualidade

Prós: Flight left on time.

Prós: The crew as fine!

Contras: The gate at the airport changed

Prós: Aeronave confortável, tripulação prestativa, bom entretenimento, ótimo pouso.

Contras: Nada

Prós: The crew was so kind, the food was great. The in flight entertainment was amazing!

Contras: The plane was very cold!

Prós: Rapidez

Contras: O Wi-Fi não estava funcionando

Prós: Easy check in, and kindly personnal

Contras: Maybe consider some upgrades when its possible

Prós: Crew speaking french

Contras: Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful.

Contras: Nothing

Prós: How ferindly they where get on airplane and caring they where the hold time on the flight

Contras: They bathroom up front airplane should be first class and back airplane have there bathrooms

Prós: Got here early!

Contras: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Prós: Good Crew. Landing was very smooth

Contras: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Prós: Crew was great!!

Contras: AC was so low n was hot the entire 3 hours of flight.

Prós: The flight was in time.

Contras: The food was very small and also the seats.

Prós: Going to Guyana on the 21st, the flight was delayed almost 4hrs without explanation,lt was very difficult to contact airlines for information.Every thing see was ok.Staff very pleasant. .

Prós: Service and food drinks. Left on time Arrived early.

Contras: No tvs or movies. More organization at bag check needed

Prós: Da Tripulação

Contras: Acho que os assentos

Prós: Pontualidade.

Contras: Organização na hora do embarque e desembarque!!!

Prós: Everyone smiling Check in easy Though flight was crowded it was quick

Prós: Nothing

Contras: To be denied my flight, and no refund.

Contras: more and more current movie options

Prós: Very clean airplane and excellent crew

Prós: Conforto espaço Azul Mais

Contras: Mais cuidado com as bagagens. Crianças deveriam participar da pontuação Azul Mais.

Prós: Pontualidade.

Contras: Punctuality

Prós: Atendimento bom.

Contras: O pouso!

Contras: Conforto e espaço dos assentos.

Contras: Voo atrasado

Contras: Voo atrasou 30min

Prós: Aeronave confortável, tripulação prestativa, bom entretenimento, ótimo pouso.

Contras: Nada

Prós: A infraestrutura do avião e serviço oferecido.

Contras: O preço

Contras: O embarque confuso

Prós: Crew was helpful and charming. 10 out of 10.

Contras: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: Pontualidade.

Contras: Organização na hora do embarque e desembarque!!!

Prós: Nice crew. Okay seats.

Contras: 4 hour delay with no information. Just horrible in this day and age.

Prós: Flight left on time.

Contras: more and more current movie options

Contras: Bad size almost became a problem... bins are very small

Contras: Minha mala não chegou ao destino, estou fora de casa apavorado!

Prós: Crew was helpful and charming. 10 out of 10.

Contras: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Prós: O assento era confortável!

Contras: Não demorar tanto no embarque!

Prós: Embarque pontual, organização e vôo tranquilo!

Contras: Estou satisfeito!

Prós: 1 hora de atraso

Contras: Não ter atrasado

Contras: O embarque confuso

Prós: Do atendimento e da pontualidade

Prós: Infraestrutura do avião e serviços oferecidos.

Contras: Preço da passagem

Prós: Conforto espaço Azul Mais

Contras: Mais cuidado com as bagagens. Crianças deveriam participar da pontuação Azul Mais.

Prós: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.

Contras: Definitely the food. Pretty tasteless and unappealing

Contras: Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still

Contras: The food

Contras: Voo remarcado para o dia seguinte Atendimento péssimo

Contras: Flight toke Way linger than usual

Prós: Tripulação tranquila, confortável.

Contras: Que comida e lanche horrível

Contras: Landed 45 min ago (with a 45 min delay) and still no luggage.

Prós: O lanche não foi Mãe Terra e isso é muito bom.

Prós: punctuality

Contras: 45 minutes between getting off the plane and getting your bags is ridiculous

Contras: Nothing

Contras: Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe.

Prós: Crew members were friendly and helpful

Contras: Boarding, comfort of seats

Prós: The crew was very nice people. It was a good trip.

Contras: The plane broke on the runway and was towed back to the terminal. They put me on the next plane and that one had mechanical issues too and was 30 mins delayed. Scary! I missed my connection to USA. T Aviamca made me pay $600 for a new ticket to Miami and then I had to arrange a new ticket with another airline to get to San Diego. The whole experience cost me the loss of a $3500 ticket, a $600 tickets, a $100 for a rental car, and the loss if my NY Eve plans. They dont care. Do not fly Avianca. Delta or Alaska would never treat a passenger thos way. Beware the Star Alliance. I will give up my Gold status with United in 2020 as a result of the behaviour of their so-called 'partner' airline. Imagine if I had been traveling with my family?! Wow!

Prós: Atención

Contras: Nada todo excelente

Contras: The food could’ve had been better.

Prós: Pontualidade.

Prós: The crew was amazing

Contras: more and more current movie options

Prós: Same comments as before: comfortable airplane, good food and friendly crew.

Contras: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).

Contras: Nao gosto de acordar tão cedo!

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: Everyone smiling Check in easy Though flight was crowded it was quick

Prós: Atraso demais

Prós: Amazing crew and overall experience

Contras: No complaints on this one

Prós: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.

Prós: Food

Prós: Saiu no horário combinado e pousou alguns minutos antes. Atendimento a bordo foi muito bom.

Contras: A princípio, nosso voo sairia às 19h30m e foi alterado para as 23h50, causando um certo transtorno.