Pesquise passagens baratas para a Cidade do Kansas

Prós: "Check-in was fast"
Contras: "Food!"

Prós: "Great service like always"
Contras: "The plane was way too hot, the food was horrible, specially since Avianca used to have an amazing food service"

Prós: "The crew was amazing and everyone moves efficiently to get the plane off the ground."
Contras: "The food of course. Being a strength and conditioning coach that promotes healthy eating. I would prefer healthier food to consume while taking a long flight."

Contras: "A educação do passageiro ao lado que nao parava de conversar com outro passageiro em um voo da 00:35 onde todos querem dormir"

Contras: "Alimentação a bordo e o desembarque em Lima"

Prós: "Pontualidade"
Contras: "Assento"

Contras: "Actually, I’m rating the flight as okay because there’s a glitch in your system “Kayak”that falsely notified me theflight was delayed a day. Had I not called the airline we would have missed our flight to Machu Picchu and ruined a once in a lifetime experience."

Prós: "Agilidade do embarque"
Contras: "Não teve alimentação"

Contras: "They cancel the flight while waiting to board. They claimed mechanical problems. Which is a good reason to cancel. The problem is how they handled the entire situation. No empathy for those individuals who needed to fly due to the death of a loved one. Completely unorganized. No practical solutions in favor of the customer. Never Again!!"

Prós: "O voo foi apenas de 3 horas, mas o atendimento da tripulação foi impecável. O voo atrasou um pouco, mas o comandante compensou."

Prós: "The crew was nice and the boarding was relatively quick"
Contras: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."

Contras: "Bad variety of movies"

Prós: "It was a delayed for 4 hours and even then was another dalayed of 48 minutes"

Prós: "Atendimento a bordo e comida"
Contras: "Tanto na ida quando abro na volta, não consegui fazer o check in antecipado. Nem pela internet, nem pelo aplicativo e em SP nem no totem do aeroporto. E afinal não havia nenhum problema. E ninguém soube informar o motivo nem por telefone nem no balcão. Apenas em Bogotá é que consegui fazer o check in no totem do aeroporto, não antecipado."

Prós: "O embarque foi rápido e o voo chegou no horário."
Contras: "Não serviram café da manhã."

Prós: "Service and food"
Contras: "Their was nothing i didnt like"

Contras: "Atraso no voo, troca de portão e avião, mudança de nossos asentos."

Contras: "Airline connecting flight from rio to Lima to miami. First flight was delayed, the four of us missed our second flight. Then we had to go to bogota from Lima and run to make it to our last flight. All of this made us miss work and sleep, 26 in airports and airplanes. The worst experience. Rude staff on top of it all"

Prós: "Flight cancelled multiple times, no explanations only lies."
Contras: "To be treated like garbage."

Prós: "I Liked my especial food request. Movies and a big A330"

Contras: "Som do sistema de entretenimento não saia na minha poltrona. Comissários me atendimento com má vontade para resolução do problema. Vôo atrasou quase uma hora para sair de Bogotá. Enfim, um vôo padrão Avianca!!"

Prós: "Ter um sistema interativo com grande diversidade de séries e jogos"

Contras: "Postura pouco profissional da equipe frente ao problema. Me trataram como se estivessem me fazendo um favor ou como se o problema não fosse deles."

Prós: "Atendimento"

Contras: "No very confortable , food was not good, entertainment was ok."

Prós: "Good service, friendly staff, speedy check in"
Contras: "Annoying kids behind us on the return flight."

Prós: "No hay nada que se aproveche en este vuelo, todo malo."
Contras: "Retrasos interminables, falta de educación de los personales en tierra y en el avión, se comprometieron a ayudar en la conexión y no había nadie, una vergüenza."

Prós: "El único que se salva de todo es el avión que es confortable y moderno."
Contras: "Retrasos interminables, falta de educación de los personales en tierra y en el avión, se comprometieron a ayudar en la conexión y no había nadie, una vergüenza."

Prós: "Connections very easy. Flight arrived early. In-flight service exceptional."

Prós: "Food"
Contras: "Delayed, lost of conection."

Prós: "Although not many the selection of movies had a good variety"
Contras: "The food was horrible"

Contras: "Porquê colocam o ítem comida, se não há comida?"

Prós: "Atendimento à bordo."
Contras: "Pouco tempo de conexão em Bogota e atraso ao sair do Brasil"

Prós: "O atendimento da tripulação e o espaço das e entre as poltronas. Ressalto a destreza do piloto em nos tirar das turbulências."
Contras: "O encosto da minha poltrona não reclinou e o lanchinho é sempre o mesmo faz tempo."

Prós: "Esse vôo foi perfeito, ocorreu apenas um pequeno atraso na saída de Bogotá, mas nada que afetasse a viagem."
Contras: "Tudo estava bom, nada a reclamar."

Prós: "Da atenção dos funcionários desde o check in"
Contras: "A mala da minha filha foi extraviada num voo curto de apenas 1,20 hrs São Paulo x Belo Horizonte , uma coisa inadmissível"

Prós: "Da tripulação."
Contras: "Da falta de informação e do atendimento aos clientes. O voo atrasou 6 horas, ficamos três horas dentro do avião, depois desembarcamos e ficamos mais três horas no aeroporto. Minha escala em Lima seria de 1h50m, com o atraso fiquei quase 8h em Lima, não levava dólares, só estava com reais no bolso e com meu cartão liberado só para ser usado na Colômbia, passei fome em Lima, uma verdadeira calamidade!"

Prós: "Praticidade do atendimento e cordialidade dos funcionários."

Prós: "Tudo foi rápido e prático no embarque e durante o voo."
Contras: "O assento que me sentei não travava na posição reclinada e nem tampouco a tela do entretenimento ficava em posição para utilização (era a fila 7, a primeira após a classe executiva)"

Prós: "Del retraso de 2 horas o de la demora de casi 20 minutos en entregar la maleta ?"
Contras: "Retraso, retraso, retraso, demoras, esperas desnecessárias, malo servicio, uno entiende porque los pilotos hacen huelga, no es posible tanta desorganización. Y cuando uno se queja la disculpa de siempre, el clima ...."

Prós: "Del retraso de 2 horas o de la demora de casi 20 minutos en entregar la maleta ?"
Contras: "Retraso, retraso, retraso, demoras, esperas desnecessárias, malo servicio, uno entiende porque los pilotos hacen huelga, no es posible tanta desorganización. Y cuando uno se queja la disculpa de siempre, el clima ...."

Prós: "Voo impecável."
Contras: "Gostei de todos os aspectos do voo."

Prós: "the TV!"
Contras: "the food and the selection of movie"

Prós: "Comida"
Contras: "O voo atrasou muito e perdemos a conexão."

Prós: "none"
Contras: "none"

Contras: "atrasou mais de 4 horas!!!"

Prós: "Lounge in Rio was great but flight service was Average."
Contras: "Service was non existent. Food was bad. They never come back and ask you if you want anything. Once in the air service doesn’t start for One hour"

Contras: "No prior notification was given about the yellow fever requirements on the trip from Brazil to Columbia."

Contras: "Poltronas precisam ser melhoradas"

Prós: "Helpful and attentive crew"

Prós: "Crew was super amazing and friendly! Very good service also!"
Contras: "No seat back entertainment.."

Contras: "Conforto"

Prós: "The best other than the fact it was packed full lol but that’s not Deltas fault"

Contras: "O espaço entre as poltronas"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "The flights were on time. The crews on both flights were friendly."
Contras: "Figuring out how to get boarding passes after seat assignment was not easy or forthcoming because I flew basic economy, especially on my connecting flight. Having instructions on that would be helpful."

Prós: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Contras: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Prós: "of everything."
Contras: "travel time ...ahahah ...."

Prós: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Contras: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Prós: "Quick and easy boarding and departing. Wonderful and friendly staff."
Contras: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "Great crew, prompt and courteous despite the short flight"
Contras: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."

Prós: "Amazing crew"

Prós: "The crew was polite and pleasant unlike the crew from KC to Boston."
Contras: "Telling us to check bags before we get to our seat and find out there is no more room."

Contras: "Just a bunch of weather delays because of the bad storms. I did not like the selection of movies and tv shows on the delta flight. So I just listened to podcast in my phone. But other than that everything was great."

Prós: "Helpful crew."
Contras: "These planes are tiny. Our equipment was B717."

Prós: "Small plane without bells and whistles and no middle seats."
Contras: "The internet would not work. I couldn’t use any of the inflight entertainment."

Prós: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Contras: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Contras: "2nd Delta flight on the same day that was delayed. This one only 44 min."

Prós: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "The crew very nice and helpful"

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Contras: "Never made it because of my originating flight"

Contras: "The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers"

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Contras: "Trash in seat pocket"

Prós: "Overall good experience"
Contras: "Plane 1hr late taking off"

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Nice people"
Contras: "Waiting at gate in KC"

Prós: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"

Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."

Prós: "Efficient and friendly"

Prós: "The movies kept my daughter busy."

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Contras: "My one hour layover turned into a 4 hour past 2AM arrival time."

Contras: "No beverages available to even purchase ! Ridiculous!"

Prós: "Smooth flight, great service onboard"

Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Contras: "Your seats are too small, but we know the airline industry is not gonna do anything about it."

Prós: "Boa alimentação"
Contras: "Entretenimento a bordo"

Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Prós: "Yes"
Contras: "Everything was fine"

Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"

Prós: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Contras: "They lost my luggage. Avoid this airline like the plague. Never again."

Prós: "Nothing"
Contras: "Everything"

Prós: "O embarque sem atrasos e bem organizado pro grupos que realmente eram cumpridos foi uma boa supresa"
Contras: "A comida foi bem fraca. Tanto o jantar (Chicken) quanto o café da manhã, sendo que este ultimo foi pior: um saquinho de pão com um sanduiche gelado de peito de peru e requeijão e uma barra de cereal. Sem frutas, e sem nada quente. Algo compreensível para um voo curto, mas não p/ um voo de 11h50."

Prós: "Embarque"
Contras: "Mais atenção no serviço de bordo"

Prós: "Tudo"

Contras: "A recepção no aeroporto extremamente inflexível"

Prós: "Tripulação amável."
Contras: "Comida. Nunca vi tão ruim e limitada, e olha que viajo muito!"

Contras: "Left very late with very poor communications that kept changing as well as the gate info!"

Contras: "Educação da aeromoça, má vontade . Cara sempre feia e até discutiu com uma moça que estava com 2 crianças"

Prós: "Nada"
Contras: "Não serviram lanche num voo de 6 h, só biscoito e suco e não tinha o que comprar! Esgotou antes de chegar no meu assento. Tripulação mal educada, o voo atrasou, turbulento quase o tempo todo. Não houve tempo habil pra comprar nada de lanche porque o voo de Los Angeles chegou em cima do embarque dele"

Contras: "Conforto, espaço muito pequeno"

Contras: "Nervous neighbors"

Prós: "Da conversa que tive com outro passageiro e a forma de resolução no problema com o atraso na entrega da baga"
Contras: "Paguei por um assento maior, mas não vi nada diferente dos outros assentos. O embarque foi bem confuso, pois a atendente não era clara ao falar e o áudio também não ajudava. Atrasaram bastante na entrega da bagagem."

Prós: "Gostei do espaço entre os bancos, a tripulação foi atenciosa e tivemos um vôo tranquilo."
Contras: "Informação quanto ao embarque e tempo para isso não foi muito boa e a distância entre o check-in e o portão de embarque era bem distante."

Prós: "Left on time"

Contras: "Customer service was bad"

Prós: "The flight was shorter than we expected! And after a long flight that was most appreciated."

Contras: "Serviram apenas um pacote com 2 bolachas no cafe da manha"

Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"

Prós: "plane had wifi"
Contras: "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"

Prós: "Esperando achar a mala"
Contras: "Perder a mala na ida, explica muita coisa por si."

Prós: "Não deu certo"
Contras: "Trocaram a passagem para United atrasou 1 dia."

Prós: "Atendimento e atenção muito bom, principalmente os funcionários do aeroporto."
Contras: "A opção de comida vegetariana/vegana, o bife de soja e o arroz integral não tinham muito tempero."

Prós: "A AA está com aviões reformados e peguei um 787 Dreamliner de LAX para GRU, na saída de emergência. A poltrona é bem confortável, os banheiros estiveram surpreendente limpos até o final e os horários foram respeitados."
Contras: "O atendimento das FAs foi daquela secura habitual, a comida era um lixo de chicken or pasta usual e o entretenimento conta com nos filmes, mas leve seu fone de ouvido porque o que eles entregam é ruim de doer."

Contras: "Houve, segundo informações, problema mecânico da aeronave que motivou a permanência de todos dentro da aeronave do horário do embarque (antes das 20 até próximo a meia noite. No dia seguinte o mesmo vôo previsto para 15:30 acabou saindo na madrugada do outro dia."

Prós: "Nada superou as expectativas"
Contras: "O atendimento no aeroporto nos USA foi terrivel, com atendentes mal-humoradas e sem nenhuma vontade em ajudar. Houve atraso na decolagem do aviao de quase 1hora. O voo nao estava lotado, no entanto, apesar do conhecimento, me deixaram embarcar em uma poltrona recem-vomitada. Apesar da limpeza o cinto de seguranca apresentava o cheiro caracteristico. Ainda assim, viajei nessa poltrona usando o cobertor da companhia para abafar o cheiro. As refeicoes oferecidas eram horriveis as duas."

Prós: "Janela do avião com gradiente de abertura"
Contras: "Demora no raio x no terminal 4 em LAX"

Contras: "Long delays"

Prós: "AA is always on time! Love the premium economy!"

Prós: "Pontualidade."
Contras: "Não tem entretimento individual a bordo e nem comida. Só biscoitos secos."

Contras: "As opções de menu não eram tão boas quanto o voo Aa950 ( Sao Paulo - New York) O aviao era um 767, que não possuia entretenimento indicidual. Alguns passageiros não respeitaram os demais, conversando auto ou utilizando a lanterna do celular. Os comissários não eram simpaticos"

Contras: "did not get my requested wheel chair service."

Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"

Prós: "Classe executiva oferecida espontaneamente pela AA"

Contras: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."

Prós: "Check in em GRU foi tranquilo e rápido. O embarque correria tudo bem também, e a decolagem aconteceu no hora prevista. chegamos a Miami com antecedencia... tempo que foi perdido na imigração, que apesar de relativamente rápida, filas enormes e multidão de gente."
Contras: "Os lavatórios são sempre sujos, com mal cheiro e por vezes os materiais (sabonete, papéis...) acabam. Utilizá-los antes do pouso então é uma desafio. Para voos tão longos, as cias aéreas deveriam pesar em algum solução para manter o padrão de limpeza durante todo o voo, não somente no embarque."

Prós: "All good, on time, crew was pleasant!"
Contras: "All good"

Prós: "O serviço de embarque do Aeroporto LAX é ótimo , tripulação cordial e atenciosa."
Contras: "As opções de alimentação são limitadas"

Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Prós: "Acesso rápido e funcionários práticos."
Contras: "Avião velho, cadeiras apertadas, pequeno, comida ruim... VIAGEM EXTREMAMENTE DESCONFORTÁVEL."

Prós: "Paid extra for more legroom"
Contras: "No Free WiFi"

Prós: "Padrão adequado dos equipamentos e funcionários"
Contras: "Pontualidade e serviço de bordo pago ( pizza muito ruim)"

Prós: "Customer service won't answer the phone"
Contras: "Customer service could answer the phone"

Prós: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."

Contras: "if the Monitor would work and not 1 hr late"

Contras: "Deram fones de ouvido com 1hora de voo. Os assentos eram muito apertados. Comida ruim."

Prós: "A tripulação foi muito atenciosa e resolveram o problema da minha comida com muita rapidez."
Contras: "A comida é péssima, sem gosto e ainda veio queimada. As opções de filmes são limitadas. O assento é desconfortável, reclina pouco e eu senti nas costas todas as vezes que o passageiro de trás se mexia."

Prós: "Atrndimento e atenção da equipe"
Contras: "A comida completamente sem gosto O café da manhã foi regular"

Prós: "Do embarque"
Contras: "A tripulação nao e boa"

Prós: "Entretenimento"
Contras: "Completa falta de compromisso da companhia com horário dos vôos"

Prós: "Entretenimento"
Contras: "Descaso com o cumprimento de horário de voo. É impossível fazer um compromisso contando com a pontualidade da companhia aérea para saída e chegada de seus vôos."

Prós: "Boa variedade de filmes"
Contras: "Pouco espaço e cadeira um pouco desconfortável, mas ok por ser um voo curto"

Prós: "Cordialidade do atendimento"
Contras: "Atraso no voo mais de 30 minutos"

Contras: "Não tem alimentação em um voo de 4:00 horas."

Prós: "aeronave"
Contras: "Fila Check in"

Prós: "Staff were friendly and helpful."
Contras: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Contras: "A comida, frango cozido e vegetais sem sabor. Massa sem molho. O pão estava gelado no café da manhã. Alimentos sem sabor, cardápios muito ruins."

Prós: "only The crew inside the airplane and the airoplane"
Contras: "Every one in Lufthansa are so rude expect the crew"

Prós: "Nada"
Contras: "Tudo"

Prós: "Quick and easy"

Contras: "Comida não estava legal. Entretenimento sem filmes com legenda em português."

Contras: "seat pitch pretty tight."

Prós: "Embarque e os funcionários"

Contras: "Passageiros"

Prós: "Conforto , entretenimento e atenção da equipe de bordo."
Contras: "A refeição que é servida na volta deixa muito a desejar. Já as refeições de ida Gru_Yyz é muito melhor."

Prós: "on time, easy to board"
Contras: "no snacks at all . would appreciate some peanuts with my drink or something."

Contras: "Very cold plane"

Prós: "Gostei de sermos os dois únicos passageiros do voo de Toronto para Rochester, num jato com capacidade para 48."
Contras: "No check in em Rochester a atendente colocou duas pessoas que viajam juntas em fileiras separadas. O avião que nos levou de Rochester para Toronto era alem de muito pequeno, velho e sujo o que causa preocupação com a segurança."

Prós: "Nada."
Contras: "Avião pequeno, poltronas desconfortáveis, auto falante em cima das poltronas com volume muito alto. No embarque, não havia informações do vôo nos painéis dentro da sala de embarque, nem mesmo no próprio portão de embarque. Foi necessário confirmar pessoalmente com um atendente da companhia se o local estava correto"

Prós: "Flight Attendants"
Contras: "Rouge shouldn't exist. Expected to use your own devices on 9 hour flight without power source ! My battery can't last. Since when is Canada to US not an international flight? 8.5 hours without anything but water ? No a peanut? Very uncomfortable seats and super tight! Super disappointing and will never fly AC again"

Contras: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."

Prós: "The crew was very attentive, always offering water and anything else we needed. The captain was very good about warning us about turbulence. Boarding the plane was quick and efficient."
Contras: "I felt the aircraft could have been cleaned more thoroughly. It's disheartening when your seat/area isn't clean and you're stuck there for 13 hours."

Prós: "There was nothing outstanding on this flight."
Contras: "We were delayed on boarding, they changed the gate number a number of times... it was all very disorganized. Both flights to and from LAX were delayed hours so they had to give us a voucher for 15% off our next flight."

Prós: "comfort."
Contras: "dinner menu (chicken was tasteless)."

Prós: "The aircraft, the crew"
Contras: "Films have to be more updated"

Prós: "Prompt.. Cleaning"

Contras: "Big delay, causing me to miss my connecting flight."

Contras: "We were told our flight was delayed due to weather, and then due to mechanics. The weather was fine in both new york and toronto those days, and other toronto flights left on time. we ended up being delayed 6 hours in the airport, and other flights still went out ahead of us. furthermore, because our flight was delayed, they didn't seem to prepare for the new departure time, and we were held up for almost an hour on the runway before being able to take off, and almost 30 minutes on the runway once we landed too. better planning and customer service needs to be required in these situations."

Prós: "Good legroom and entertainment options, on time. Enjoyable overall."
Contras: "Food showed British heritage -- stodgy, boring, overcooked. The bathrooms were dirty and out of supplies after a while."

Contras: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."

Contras: "No wifi and i paid for it"

Contras: "Minha tv nao funcionava"

Contras: "A funcionaria no check in da GOL. Nao botou no sistema que sou residenre noncansda e em sp a air canada teve ordens para impedir mwu embarque. Lamentavel. No fim td se resolveu em sp"

Prós: "I liked the organized boarding process."
Contras: "Rouge Flight entertainment does not even come close to any other carriers entertainment system. Additionally, if you have a PC your're out of luck. It only works with IOS. Funny, it took me over an hour to find this out prior to the flight. The ground crew were all clueless if I could use my PC. I could have used my Smart Phone but it's kinda on the small side to watch a full length movie and drain my battery to 0. The Air Canada website was equally not helpful. I had to purchase their Ipad rental for $10 Canadian Dollars in order to watch a movie. Funny, they only had maybe 12-15 movies to choose from. Additionally, the bathrooms were disgusting and had broken parts everywhere. Flight was filthy. Looks like their just trying to scramble turning their flights around. I felt sorry for the people waiting in Honolulu for their flight back to Vancouver. Shame on you Air Canada. Time to upgrade your fleet please. You need to have better cleaning crews and definitely upgrade your Rouge Player system to accept PC's."

Prós: "The flight attendant helped me find my gate which wad nice seeing I didn't have a long layover."
Contras: "There was no entertainment, flight was delayed, in the back row so couldn't recline seat, sat right next to bathroom, and the only attendant was busy all it took a long time to get her attention."

Contras: "Confusão na fila do check-in, com poucas pessoas dando informações e realizando os check-ins. Vários vôos misturados e muitas pessoas. Apesar de estar há 2 horas na fila, só efetivamente passei para o embarque 20 minutos antes da hora do vôo."

Prós: "Flight timings were perfect for my schedule. Boarding and departure were timely as well."

Contras: "Entretenimento deveria ter áudio em português uma vez que é um voo pra o Brasil."

Prós: "I liked the overall experience of flying with air canada this was my first time using air canada before this I used westjet a lot a friend of my suggested air canada so I gave it a try and happy to have doNE it"
Contras: "The only issue that I have is the fact of the charge for the charge of the suitcase and the carryon as so much that when we get to the plane there is not enough room for all of the carryons"

Contras: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."

Contras: "We did not make this flight due to the first flight being over an hour late. This caused us to miss our connection to St. Louis. While they rerouted others on the flight, they did not reroute us because we didn't check any luggage! Their reasoning was we had a chance to make the connection. But they made us wait in a line for 10 minutes to be told that despite our requests to go to the gate. By then it was too late. We then had to fly stand by to Chicago and stand by again to get to St. Louis."

Prós: "Crew was terrific"
Contras: "Cabin was a little cool"

Prós: "Got seated at row 2 so practically I was the first one to disembark. There's only one stewardess who took care of us and she did very well."
Contras: "The plane is so small that I don't have above head compartment so I had to put all my stuff under seat in front and I don't have space to put my leg."

Prós: "All great in Biz. class."

Contras: "Not enough space between seats. I could not book my seat"

Contras: "Not enough space. I could not choose my seat"

Contras: "Very very delayed. Made traveling home difficult on me and my family."

Prós: "Tribpulação muito boa."
Contras: "Conforto. Os assentos são muito desconfortáveis para um voo longo."

Prós: "The crew was polite and helpful"
Contras: "The food was very average"

Contras: "The airline cancelled my return flight home from a Venice without notifying me because they said I was. “No show” on my previous flight over. This was absolutely not true. To cancel someone’s flight and not alert them is highly unethical."

Contras: "Por conta de um problema da united, perdemos a conexão de Chicago pra São Paulo. A united pra variar perdeu minha bagagem, não pagou hotel e os funcionários do aeroporto estavam bem mal humorados. Experiência terrível!!!"

Prós: "Everything was good."
Contras: "I just wanted to seat with my husband but it was not possible."

Contras: "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."

Contras: "Checkin com poucos antendentes."

Prós: "Pontualidade."
Contras: "Avião muito velho. Comissárias despreparadas."

Prós: "Pontualidade."
Contras: "O avião podeira ser mais novo. E as comissárias mais educadas."

Prós: "Pontualidade."

Prós: "Avião novo e comissárias educadas."

Prós: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Contras: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Contras: "Nothing. It was what you expect. Comfortable transportation and no crashes."

Prós: "Friendly crew"
Contras: "Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity."

Contras: "O inspeção do aeroporto newark da united foi tão chato e cansativo, até uma inspeção bem rigoroso dar pra entender mas mal vontade da funcionária e certo discriminação me deixou frustrado. Pois viajo muito e principalmente usa e nenhum aeroporto foram tão chato e cansativo."

Prós: "De pelo menos ter conseguido dormir e saiu no horário"
Contras: "Tripulação sem motivação, o embarque de um 777 por ônibus em GRU é lento, pelo menos dar para tirar fotos. Comida fraca, avião velho, entretenimento antiquado e dem usb. Conforto péssimo para um 777"

Contras: "A cada dia que passa , os espaços entre os assentos , diminuem (em todas as Cias) ficando cada vez mais desconfortavel, de viajar, e para pessoas com alguma necessidade especial , pior fica, ou você ganha muito dinheiro e viaja na classe executiva ou está fadado a chegar ao destino totalmente torto. Tenho 4 hérnias de disco, e está ultima viagem foi um verdadeiro terror , ficar expremido nas poltronas da classe economica."

Prós: "Comida"
Contras: "Espaço da poltrona, atraso no voo."

Prós: "From the comissary"
Contras: "The seats and space"

Prós: "Pontualidade e profissionalismo"
Contras: "Conforto, comida e sistema antigo de entretenimento"

Prós: "The gate agent kept us well informed about our delayed flight - she kept calling to find out status of the flight and reported her findings to us after every call. United provided water and snacks in the gate area as we waited. Gate agent was pleasant and helpful to everyone during the delay."
Contras: "Got a call at 3:00 am saying our flight would be delayed an hour from 1:00 pm to 2:00 pm. and offered optional flights at no charge. Stayed with original flight since this was a direct flight. The flight ended up being 3 1/2 hours late. We had to wait for a ferried plane from Chicago. Just wondering if United knew at 3:00 am that they had problems, why did it take 13 hours for them to resolve it?"

Contras: "Voo de 3 horas e não serviram comida Nao tinha tv para se destrair Tripulação antipqtica"

Prós: "Simpatia dos comissários"

Prós: "Comissários"

Contras: "Tripulação mau humorada e grossa"

Contras: "Manter a pontualidade"

Contras: "Atraso"

Prós: "gostei de tudo d modo geral"

Prós: "gostei de tudo"

Contras: "Avião inteiro com cheiro do banheiro"

Prós: "Pontualidade no voo; comida (voo de Rio de Janeiro para Houston (escala));"
Contras: "Nos voos de Houston para Denver e de Denver para Vancouver o espaço entre as poltronas era muito apertado e com grande desconforto, mesmo se tratando de voos curtos (2h e 3,5h). A comida era escassa e se resumia em apenas um pacote de 30g de snacks nos voos também de Houston-Denver e Denver Vancouver."

Prós: "Muito bom"

Prós: "Time and crew."
Contras: "In general, United team on the bag drop (from Atlanta too) are rude, as well as the officers of the security scan team are rough. They have no courtesy. They should understand that passengers are paying for the service and 99% are not “bad guys.” So, politeness and respect are the minimum things they deserve. Additionally, the Atlanta airport checking area and boarding check are not organized. They need to improve signal support for all customer."

Prós: "Nothing"
Contras: "No compensation, no manager available because they were dealing with the same issue at another gate. Where is the customer service?"

Prós: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Contras: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Prós: "Crew was helpful."
Contras: "Very uncomfortable chairs"

Prós: "Tripulação atenciosa, temperatura interna da cabine agradável e poltronas com bom espaço para as pernas."
Contras: "A largura das poltronas pareceu menor do que o padrão. Me senti apertado pelo passageiro do lado"

Prós: "Entretenimento disponível com muitos filmes lançamentos."
Contras: "nada a declarar, tudo ok!"

Prós: "Pontualidade e embarque"
Contras: "Entretenimento somente pago!"

Prós: "Embarque rápido e prático"
Contras: "Nenhum filme disponível sem pagamento, nem canais de música"

Prós: "Embarque prático e rápido."
Contras: "Meu lcd estava descalibrado, não conseguia tocar na extremidade direita da tela, o que impossibilitou rolar a listagem de filmes e só visualizar primeira página; as poltronas não travavam na posição mais inclinada."

Prós: "The flight went as expected"

Contras: "I strongly recommend: do not board a plane if you are about to miss a connection. Do not believe in the ground personal promise that "everything will be provided by United". It will not. My filght was delayed, redirected to another airport to fuel the plane and this made me miss a connection to another flight. I had to board 24 hours later. It had nothing to do with weather, only with logistics. - United did not put me in an alternative flight, even knowing I would miss my flight connection. - United did not endorse me in another company. - United was not able to retrieve my luggage so I could have clean clothes. They said "it would take too long". - United did not provide me food vouchers (only for breakfast), nor a toiletry kit. - United did not provide me an extended stay at the hotel, as mi flight would leave only the night of the other day. I had to leave the hotel by 12 pm and spend ten hours at the airport. . I was sent to a hotel that had no restaurant open at night. I spent a night without any food. - I did not receive vouchers for lunch for the following day. - The vouchers I received were insufficient to buy food. I spent my two US$ 10 vouchers in breakfast at the hotel ($ 14, no change given). - I had to go to the airport to complain. United provided me only US$ 20 for lunch and dinner. Only two bottles of water costed me $6. It is impossible to eat at an airport with $7. I went to complain again and United said nothing could be done about. - United did not provide us food on the plane, even though we spent six hours in the plane due to United decisions/mistakes (normally the flight takes two hours). - United never offered me economic compensation"

Prós: "Exceptional service by the flight attendants."