Pesquise passagens aéreas baratas para Santa Ana J. Wayne/Orange Cnty (SNA)

Delayed

lack of real breakfast and few drinks even in premium economy

The usual smooth short flight

Boarding could be better organized - staff should make sur only the people in the zones called are in line. Not everyone from all zones. The zones 3-5 line isn't helpful. They should change it to "boarding" and indicate only thsoe called to board should be there. Otherwise, they need separate lines for EACH Zone.

Paid full fare ticket and boarding as a Zone 5.

Staff was very friendly

Upgraded to economy plus and was not comfortable for my hips

Crews were great, customer service was great! Rescheduled several times due to weather.

Sitting on the ground at the wrong airport for fuel to wait out the fog in Denver.

two separate long lines to re-book and then retrieve boarding pass because one airline was lufthansa and one was united. united plane was very old, poor quality, I had horrible seat assignment, no leg room, wifi did not work, united app did not work so there was no in flight entertainment on an 11 hour flight.

On time and efficient boarding

Really old plane, was freezing during the whole flight.

I loved that kayak grouped all my flights together into one easily accessible travel guide. The convenience of it all helped me out tremendously during my first visit to Japan. Overall a wonderful experience!

Absolutely nothing.

Staff was friendly and welcoming. Great movie and tv show selection...

Not much room for middle seat folks. Went to BA counter, only to be redirected to American Airlines. I was not aware of this change until I got to airport. Perhaps a heads up next time, it would be greatly appreciated.

All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad.

The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines.

My flight to Frankfurt was a disaster. Delays at LGA caused me to miss the connection. Two very nice AA customer service phone staff attempted to help by booking me on a Lufthansa/United flight out of JFK that same evening. HOWEVER, I got to JFK only to discover I had NOT been ticketed. A lengthy call to AA resulted a a lame apology -“we don’t do that” they claimed, but the had previously! And had booked me, so what the heck was this??? I’m still fuming!

Lies! They rebooked me on a Lufthansa flight out of JFK and I got there only to discover “they had made a mistake.” Utter garbage excuses.

Seats were comfortable

Good

Seats

It landed safely

Delayed take-off, one plane for hour or so.

Great

Affordable and timely.

Hard seats, no room for carry-on luggage, and not even a free cracker.

The usual smooth short flight

Boarding could be better organized - staff should make sur only the people in the zones called are in line. Not everyone from all zones. The zones 3-5 line isn't helpful. They should change it to "boarding" and indicate only thsoe called to board should be there. Otherwise, they need separate lines for EACH Zone.

The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's.

Paid full fare ticket and boarding as a Zone 5.

On time and efficient boarding

Really old plane, was freezing during the whole flight.

Did not have the free united entertainment on wifi. Only offered direct tv for a fee

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

Clean, on time, professional crew.

I wish there were more bathrooms available for the economy class.

Good

Abritieng

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

The Directv would not work and the personal tablet entertainment was not available. Seats were extremely uncomfortable which was a disappointment paying extra for more leg room. Felt like a normal seat.

Great staff and breakfast was very refreshing. Will definitely fly with United again.

Good timing flight even delay from denver due to snow/ice

The crew is not so much to mention because they don't do much in services, the seats are not comfortable for international long flight

The Directv would not work and the personal tablet entertainment was not available. Seats were extremely uncomfortable which was a disappointment paying extra for more leg room. Felt like a normal seat.

Crews were great, customer service was great! Rescheduled several times due to weather.

Sitting on the ground at the wrong airport for fuel to wait out the fog in Denver.

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

Free lunch and free entertainment, who could ask for anything more.

Good

Seats

Couldn’t find a thing.

My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!

We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable.

Good timing flight even delay from denver due to snow/ice

The crew is not so much to mention because they don't do much in services, the seats are not comfortable for international long flight

Clean, on time, professional crew.

I wish there were more bathrooms available for the economy class.

Nothing!

They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!

Staff was very friendly

Upgraded to economy plus and was not comfortable for my hips

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

Did not have the free united entertainment on wifi. Only offered direct tv for a fee

The Directv would not work and the personal tablet entertainment was not available. Seats were extremely uncomfortable which was a disappointment paying extra for more leg room. Felt like a normal seat.

Good

Abritieng

Amazing service!

Good

Seats

Again a HUGE delay in my flight that would have caused me to miss my connection. This is the 3rd straight Delta trip in 3 months where this has happened and you can't speak with a person on the phone without waiting 2 hours. POOR customer service.

2 Delta employers went out of their way to address our messed up situation and make sure we got home without robbing us blind.

Clean, on time, professional crew.

I wish there were more bathrooms available for the economy class.

The Directv would not work and the personal tablet entertainment was not available. Seats were extremely uncomfortable which was a disappointment paying extra for more leg room. Felt like a normal seat.

Crews were great, customer service was great! Rescheduled several times due to weather.

Sitting on the ground at the wrong airport for fuel to wait out the fog in Denver.

Good timing flight even delay from denver due to snow/ice

The crew is not so much to mention because they don't do much in services, the seats are not comfortable for international long flight

Amazing service!

Great

Free lunch and free entertainment, who could ask for anything more.

All was quiet. It was an early flight. Nice offer of more snack choices than other airlines.

Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!

Good timing flight even delay from denver due to snow/ice

The crew is not so much to mention because they don't do much in services, the seats are not comfortable for international long flight

The Directv would not work and the personal tablet entertainment was not available. Seats were extremely uncomfortable which was a disappointment paying extra for more leg room. Felt like a normal seat.

Clean, on time, professional crew.

I wish there were more bathrooms available for the economy class.

On time and efficient boarding

Really old plane, was freezing during the whole flight.

Nothing!

They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!

Crews were great, customer service was great! Rescheduled several times due to weather.

Sitting on the ground at the wrong airport for fuel to wait out the fog in Denver.

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

On time and efficient boarding

Really old plane, was freezing during the whole flight.

Again a HUGE delay in my flight that would have caused me to miss my connection. This is the 3rd straight Delta trip in 3 months where this has happened and you can't speak with a person on the phone without waiting 2 hours. POOR customer service.

The food

No entertainment

Seats were comfortable

Great

On time and efficient boarding

Really old plane, was freezing during the whole flight.

The flight attendant's positive energy and the speed/smoothness of the flight

Being 6'6" on a super small plane is never too much fun

Good

Abritieng

Great staff and breakfast was very refreshing. Will definitely fly with United again.