Pesquise passagens baratas para Minneapólis

"There was a lady pilot. She helped an older lady get on and off the plane and she helped me with my crabby children get off the plane. It meant the world to me. One of the flight attendants was berating a family in front of me about the 2 year old child’s inability/willingness to wear a mask. I am all for wearing masks, but a little child who doesn’t understand why it’s important to wear a mask and is melting down - is it really that important. I understand the need to follow policy’s."

"I loved the hospitality of the crew, they were a great crew. What I didn’t like was how the airport I was going to be in for a layover closed down due to it raining in the area. I missed my connecting flight, and got put on a flight that departed 8 hours from the time I arrived to the airport. I also have no news on where my luggage is."

"1/2 late for no reason"

Prós: "The staff were lovely."
Contras: "no covid-19 precautions were taken. It was a packed airplane didn't feel comfortable"

Prós: "Friendly, patient and helpful employees."
Contras: "Nothing could have been better. We traveled economy and were treated like 1st class."

Prós: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Contras: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Contras: "Soda or coffee served during the flight could have enhanced their service."

Contras: "No leg room on this plane"

Contras: "Loved it!"

Prós: "The crew was amazing!"
Contras: "We were delayed by several hours"

Contras: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."

Prós: "The crew was fantastic, and the flight was one of the smoothest I've been on."
Contras: "N/A"

Contras: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"

Prós: "Enthusiastic and honest/informative pilot"

Prós: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."

Prós: "Feeling Covid safe."
Contras: "More attention to those not wearing masks properly ."

Contras: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"

Prós: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."

Prós: "Smooth flight early arrival crew was excellent"
Contras: "Nothing I enjoy delta"

Prós: "I honestly like the fact they load the plane from the back to front rows."
Contras: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."

Prós: "The snacks and water were great. Smooth flight."
Contras: "Nothing."

Contras: "This was a great short flight."

Prós: "I really liked having some of the seats left empty, to decrease risk of Covid-19"
Contras: "The man in the window aisle took off his face mask shortly after take-off, and the flight attendants ignored it, until I requested attention, more than 40 minutes later. They should be paying more attention to face mask wearing!"

Prós: "Seat average for a small jet"
Contras: "The AC was not cool enough, but tolerable"

Prós: "Funny. Kind. attentive."

Contras: "None"

Contras: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."

Prós: "Great crew."

Prós: "Slept the whole way. Served wine."

Contras: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."

Prós: "No middle searing."
Contras: "The tv did not work. The temperature was hot the whole flight. No airflow."

Prós: "The crew really was amazing. Friendly. Communicative."

Contras: "Socially distancing worked well on the plane because the middle seats are not occupied, snacks are bagged and the head flight attendant was funny and gave an inspirational message on the PSA at the gate and when we landed."

Contras: "It was at a good pace"

Prós: "Precautions taken appropriate"
Contras: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."

Prós: "Crew was very welcoming and nice"
Contras: "There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly."

Contras: "Temperature control. Information about the delay"

Contras: "Temperature inside airplane extremely hot."

Contras: "I fly regular this was an excellent flight"

Contras: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Prós: "Everything was perfect and most of all ON TIME Thank you Delta!"

Prós: "Movies"
Contras: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"

Prós: "Very friendly crew"
Contras: "Lack of subtitles on available movies & series"

Prós: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Contras: "No complaints"

Contras: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."

Prós: "Nothing really"
Contras: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Prós: "Entertainment options"
Contras: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."

Contras: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."

Prós: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Contras: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."

"To hot befor the flight departure. And the food is very poor quality, the bread doesn’t test fresh."

Contras: "The turbulence was really bad ! I couldn’t sleep at all !"

Prós: "Fantastic crew"
Contras: "Seat cushion was worn out There should be a vegan option for food, or one that can be converted to vegan."

Prós: "Cabin was clean, captain was communicative, disembarking and boarding were efficient"
Contras: "The flight attendants were not friendly to us, though they were competent at their jobs. More varied entertainment choices would have been nice, too."

Prós: "Food was great, movie selection was really good too."

Prós: "Crew were trying but non of them spoke English"
Contras: "I have never had such a terrible experience like this one"

Prós: "Premier class services."
Contras: "entertainment and toilet cleanest."

Prós: "Very good crew."
Contras: "Baggage slow"

Prós: "Nowadays people don’t treat others with a decent customer service"
Contras: "Flight attendants are not social, plain answers, no commitment to provide or exceed expectations"

Prós: "Crew were friendly, drinks plentiful, food decent."
Contras: "Plane delayed both legs, no communications from airline, no assistance or compensation offered. Ancient plane, one film on a 9 inch screen about five rows away. Terrible sound. Huge queues at check-in. Took seven (literally) employees to work out how to cope with a US visa (vice an ESTA)"

Contras: "More leg room"

Prós: "Crew was friendly"
Contras: "Food options ran out twice and it tasted terrible. Seats were very uncomfortable"

Prós: "the crew was amazing. Seating not so comfortable"
Contras: "the flight was good. Entertainment was great"

Prós: "If you get in line early, there might be overhead bin space."
Contras: "Seats are awful. FAs don't want to speak slowly so you can understand them or English, basically saying they don't care. Every Copa flight I have taken is a late departure."

Prós: "Price"
Contras: "food and entertainment, check-in in Rio de Janeiro was awful."

Prós: "The flight attendants where and are amazing.. the service was the best. Highly recommend to fly with “copa”"
Contras: "I don’t think I did not like anything to be honest."

Prós: "Crew"
Contras: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."

Contras: "Can't take"

Prós: "Convenient times."
Contras: "Service level was pretty amateur—late food, understaffed, had to ask for things repeatedly. Business class seats are very dated."

Prós: "The flight from Rio to Panama was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."

Prós: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Contras: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Prós: "They crew and food was Excellent."
Contras: "We have flown on for COPA flights and three including this one had departure delays. Also sitting in the back seat was not only extremely uncomfortable for a four hour flight but the fact that you could not recline on that row made it even worse. Finally it was hot there."

Prós: "Excellent service"

Prós: "copa is punctual with the flights and offer a good service in the air."

Prós: "I liked how accommodating the staff was with seating for my family, as I was traveling with two young children and we weren't seated together. There was more leg room than most other domestic air travel companies I have been on. There was no upgrade charge for every little thing, such as blankets, pillows, etc. We were fed on each flight, and alcoholic beverages were at no additional charge. The exit tax to leave Costa Rica was included in our ticket, which I was not aware of until I was leaving the country. (nice surprise). Over all, most other airline companies in the USA have made changes that improve their bottom line, but they have completely ruined any favorable aspect of traveling with their airline (American Airlines, Frontier, Southwest, Delta, etc). Copa has done a great job of providing great service and cost for travelers. Please do not change your business strategy by removing some of the above mentioned benefits I enjoyed in order to improve your profit margin. It is refreshing to know there are still air carriers out there that retain the service that is hoped for by most travelers. Also, Roxana and her entire flight crew were outstanding. Thank you , I will fly with you anytime I have the chance."

Contras: "Toooo uncomfortable. This is not a short trip its a 4hour trip and the plane is an embrager way too small for a ticket so high pice."

Prós: "Tv's and that there were 2 open seats next to me."
Contras: "Food is atrocious."

Prós: "Went by quick, great staff"
Contras: "Nothing"

Prós: "amount of leg room"
Contras: "had to go thru a second security check in Panama City and the gate that was used did not have any where near the amount of room that was needed for the amount of people processed for that flight. It was very crowded and noisy."

Prós: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Contras: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."

Prós: "Everything was pretty-much great."
Contras: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."

Prós: "We arrived ahead if expected time"
Contras: "I don't know why we landed so far from the immigration terminal. We had ti be transported on a buscthat didn't have enough seats for everyone and had to wait ling time for the crew."

Prós: "All it is fine"
Contras: "Nothing"

Contras: "Too much complain whit my carry on"

Contras: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Prós: "quick and easy"

Contras: "temperature on the flight"

Prós: "Crew was friendly"
Contras: "Long delay living PTY"

Prós: "Everything. All went well, no hitches anywhere."

Prós: "Friendly staff. Always on point with luggage. Never had any of my lugagge lost in any of my flights with Copa."
Contras: "Entertainment was not kid friendly. Shows such as Empire and Flash that had scenes of kissing and sex were not appropriate to be displayed on TV's that are not personal and are for exposed to every passenger to see. The food also is something that needs to be improved. The sandwiches are horrible, none of my kids and I could eat it. Just gross."

Prós: "We boarded quickly and the flight attendants were very nice."
Contras: "They kept the lights on and they lost my luggage on a direct flight."

Prós: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Contras: "The crew, and the plane is very old not fit, for a such,long flight"

Prós: "Price of the ticket"
Contras: "My suitcase was broken. It was brand new i bought just for this trip. I'm disappointed. I wont even be pursuing compensation because i'm almost certain that no one will accept responsibility."

Prós: "Punctuality"
Contras: "Meals Chatting and gossiping of crew"

Prós: "The crew was attentive and the service excellent."

Contras: "Checking our luggage and dealing with the personnel was very stressful. We will probably not fly with Copa again."

Prós: "The crew"

Prós: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Contras: "Always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Prós: "The confort and food!."
Contras: "One of the flight attendants that made noise taking her luggage from the bin case"

Prós: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."

"Very pleasant."

"Check-in was a nightmare. At least half the self-serve kiosks were out of printer paper so were out of service. It was chaos. No one was directing traffic, so you had to hope you were in the right line. We finally got to a kiosk and checked in, and printed one bag tag for checked baggage. We were in line to drop off the checked bag, and the lady working that station just walked away and didn’t come back. After we waited a bit, another person in line went to ask at the nearby counter if the bag check person was coming back, and she wasn’t, so we had to find a new line and wait all over again. Once we got our bag dropped off and our tickets, the rest was easy. The security line went quickly, and the terminal was clean and nice. Our flight was great and the flight crew was excellent. I think if someone had kept up with the kiosk printers, a lot of the check-in headaches and stress would have been solved."

Contras: "Great flight"

Contras: "We were packed in during coronavirus. I am never flying American again. Profits over health"

Contras: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"

Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Contras: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."

Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Prós: "Nothing"
Contras: "Everything"

Contras: "App continued to crash. Couldnt watch movies."

Prós: "The was plenty of leg room."
Contras: "One flight attendant was pretty unfriendly."

Contras: "Baggage claim was terribly slow and we were director the wrong carousel."

Prós: "Crew"
Contras: "The delays due to software"

Contras: "Crew should be trained again in basic stuffs."

Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Prós: "Great food"
Contras: "Need a polite crew"

Contras: "Nervous neighbors"

Contras: "5 hour delay including multiple gate changes, being pulled off the runway and poor communication"

Contras: "Flight was delayed for more than 4 hours with little communication from staff as to why, gate was changed to a gate across the airport."

Contras: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"

Prós: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Contras: "25 min to get from late push-back to throttle-up. Late arrival at destination."

Prós: "Crew"
Contras: "Tight seating"

Prós: "not much, on time, but that is a low standard of something to like"
Contras: "Crew attitude,"

Prós: "They refunded my ticket (although I spent over $65 on cabs to and from the airport)."
Contras: "The flight was delayed by almost two hours - I knew I was going to miss my connection before I even left my airport. They told me they could not put my family and myself in a hotel and that we would need to take another flight the next day that had ANOTHER layover."

Contras: "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"

Prós: "The touch down at MSP. Was sitting over the wing and barely felt it."
Contras: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."

Prós: "Entertainment, crew"
Contras: "Several flights were delayed and canceled on last minute."

Prós: "Nothing."
Contras: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."

Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Prós: "Reliable and efficient."
Contras: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."

Contras: "Seats and food"

Contras: "1hr delay"

Prós: "Perfect quiet comfy flight"

Prós: "Crew was friendly and provided good service."
Contras: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"

Prós: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Contras: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."

Prós: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Contras: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."

Prós: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."

Prós: "Lots of movie options."
Contras: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."

Prós: "Customer service good. Offered food/service quickly."
Contras: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Prós: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Contras: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."

Prós: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Contras: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Prós: "Again the wheel chair attendant was helpful, patient and considering we were not feeling well, assisted us at customs. We are seasoned travelers and this is not usually how our travels usually go. We appreciated the wheelchair services, the flight attendants."

Prós: "The in-flight snack and the flight attendants on the flight were great."
Contras: "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."

Contras: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"

Contras: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"

Contras: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Prós: "More spacious seating."
Contras: "All ofd the overhead bin carry on luggage left no room atg all by the time we boarded So hence the leg room was very crowded. When will the airlines stop the ridiculous over use and abuse of carry on unchecked bags?"

Prós: "The crew's response was better than expected."
Contras: "Snacks were a bit too expensive."

Prós: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."

Contras: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."

"My screen didn’t work at my seat. Communication at Toronto airport between the two flights was non-existent. We were not given TSA precheck, we weren’t told we were going through US customs in Toronto, we were given instructions like go into that room and sit down. Really, really poor quality airport. Walkways were turned off, poor air conditioning, lack of food services, etc. I will try to avoid Toronto airport in future travels."

Prós: "The crew was great."
Contras: "There were no phone chargers and no snacks."

Prós: "Typical flight"

Prós: "Comfortable seat"
Contras: "There wasn’t much for social distancing. Was kind of disappointed."

Prós: "The airline tried to keep us as comfortable as possible in the airport. The crew was fantastic."
Contras: "Since we were in DC, I don't know why it took four hours to bring in another plane, since we were so close to major cities."

Contras: "Flight left 2.5 hrs late. Had to wait on tarmac 45 minutes then had to change planes and run to other end of Chicago airport. My friend was in a wheelchair so extremely inconvenient."

Prós: "Everything"
Contras: "Nothing"

Contras: "Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport."

Prós: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Contras: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Prós: "Better comfortable seats. And snack options"

Contras: "It was delayed due to my earlier trip but united tried to get me a connection which was atleaogood. The overall trip was 24 hours and due to all these delays my trip took 31 hours."

Contras: "The flight was delayed for a half hour. No one announced anything about the delay until we were almost leaving. It would have been nice to at least share what was happening and when we could expect to leave. Delays are always frustrating but especially so late at night and when no information is given."

Prós: "Our family was able to sit together"
Contras: "The flight left late It arrived late and we sat out away from the gate for 15-20 minutes before getting up to the gate to deplane."

Prós: "Standard, quick domestic flight home. Nothing special."

Prós: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Contras: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Prós: "Crew was helpful."
Contras: "Very uncomfortable chairs"

Contras: "I paid for power, entertainment and dinner and I got none of that. My legs were FAR too long for sitting there. I am a disabled vet, the whole trip was PAINFUL."

Prós: "N/a"
Contras: "N/a"

Contras: "Still sitting anothee 6 hours until departure"

Prós: "Crew was nice"
Contras: "Wi-Fi dropped for an extended period of time during the flight. Seat was not comfortable."

Prós: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."

Contras: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"

Prós: "NOTHING"
Contras: "EVERYTHING~"

Contras: "Many delays I can't believe you're making people pay now $25 to check Carry on bags. That makes me want to use Delta every single time"

Contras: "You cannot check in online so you have to wait in line for an agent to check you in. The fare only allows you a middle seat. There is really not much good about this low fare. I'd rather take a low cost airline then get treated like you get treated on the basic economy fare."

Prós: "I got some unexpected exercise running to three different gates that turned out to be wrong yet UAL sent the entire plane to each gate only to send us back to the initial gate."
Contras: "Apparent lack of planning and coordination on part of UAL when confronted with mechanical problem in initial plane."

Prós: "I survived."
Contras: "Just before takeoff we had to abort and the crew slammed on the brakes. It was entirely frightening. We sat on the runway for a long time after that while the crew did not have clear answers for what was happening or why. Several things happened while we were on that plane that were unnerving for the passengers. So much so that at least one passenger threw up. Very scary. We did end up taking that plane on to our destination two hours later, but it was the worst flight experience of my life."

Prós: "I had a enjoyable flight look forward to flight with them again."

Prós: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Contras: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."

Contras: "Terrible customer service. Will never fly united again."

Prós: "Flight attendants were very nice. The plane was clean."
Contras: "The economy seats are TOO CLOSE TOGETHER. Attendants NEED to be more aware of the size of carry-on items and the amount each person brings onto the plane. People in the front 10 rows of the plane should not be putting their luggage in the back, taking up space so people in groups 3-5 have space to put their luggage."

Prós: "Nothing!!!"
Contras: "There was a very large couple sitting in seat to my right. I'm 6'3 250 so not small. It had a rear bathroom and I had people banging on me the whole flight!!!!!! She could have moved some people around!!!! The worst flight of my life!!!! It's about customer service."

Prós: "Quick to dapart"
Contras: "Quick to de-board"

Prós: "Nice new plane"
Contras: "We were not seated together and had to pay 84 dollars to get preferred seating together and this was booked 2 mos ago???"

Contras: "N/A"

Contras: "I did not have an assigned seat upon arrival despite buying the ticket several days in advance. I almost was bumped. VERY FRUSTRATING."

Prós: "Liked the leg room. Flights were on time"
Contras: "Glass of soda with more ice than soda kinda sucked."

Prós: "The crew was very considerate and nice to all passengers."
Contras: "It took forever to board and people had to move because the plane was unbalanced. That shouldn't happen in 2016."

Prós: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."

Prós: "First of all, the crew was amazing. I had just been traveling for about 20 hours and I had a seat towards the back of the economy section. After traveling that long, I was getting antsy to be at my destination, and I asked the gate agent if she could bump me to a row towards the front of economy- thankfully the plane wasn't full, and she was able to! It's the little things like that, that are what make me fly United. Also, the cabin crew on the flight was great! Of course, the economy section of the plane wasn't an ideal amount of space, but come on- it was an hour flight, and they did a good job of trying to spread people out so that the rows weren't packed."
Contras: "Boarding took a little longer because the plane was being cleaned. I believe they said the overnight flight got in a little late and they still had to clean the plane. We boarded late, but still got to our destination early. Negative turned into a positive- you can't beat that!"

Prós: "Aircraft with old decoration. Could not see a single smile from the crew."

Prós: "This flight was very relaxing as it could be. I do not like to fly but the crew made it very easy to relax and get comfortable."

Prós: "This was a nonstop flight with Air Canada, in cooperation with United Airlines"
Contras: "A small plane, crowded and full, for a non stop, international flight. Obviously, United prefers to use the larger, more comfortable planes for flights through their hub in Chicago- which is always a hot mess!"

Prós: "The flight attendants were great, and the in cabin experience went smoothly."
Contras: "It took over half an hour, for the plane to depart from the runway. In addition, the gate was changed three times without overhead announcements from O'Hare."

Prós: "It was my grandson's first plane ride. They let us board early because I was managing two carry on suitcases. The flight was smooth and he loved the apple juice. He learned so much by looking out the window and seeing the ground and the clouds."

Prós: "Internet, tv"
Contras: "Flight was 1.75 hours late"

Prós: "Price was good. Flight attendant was particularly good and promptly checked and verified I had a wheelchair secured for Mpls. Alll flight attendants held positive personable attitude. Arrived on time"

Contras: "No wifi. No movie."

Contras: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."

Prós: "Super comfortable seats"
Contras: "No entertainment no food no wifi"