good price -
late leaving - not the worst
Staff was very friendly and helpful.
I was flying to MEX from LAX and i had to get through customs which took a long time, but got to the Aeromexico ticket counter to get my boarding pass and they told me that they start boarding 45min before departure time and I got tot he counter at with 35 min to departure and they told me that I missed my flight and had to buy another flight which was two hours later. I don't understand why they couldn't let me through or hold for me. It ruin my ground transportation reservation which I had to reschedule. The whole thing was frustrating and cost me more money that what i thought i was saving.
My shoes were stolen
Some of the worst service I have seen. Odd hours to wake and feed passengers, and restrictions on bathroom usage.
Mix up with seating had boarding card reprinted twice and no one could explain why it happened. Staff otherwise were good.
very inefficient boarding. Also had trouble booking seats in the 24 hours before the flight.
There was a horrid family in the row in frony of me that absolutley refused to control their child at all, even when airline staff stepped in , so a really long flight was made to seem even longer and sleeping was out of the question.
I hadn’t been on a plane in almost 10 years. People were very helpful at the airports. The plane ride was comfortable. The crew was nice both ways. I would. The price was excellent!
Love the free movies and individual screen, and the new seats are more comfortable
That it wasn’t 1970, with full meals and more leg room
On time flight arrival
Baggage Claim was very disorganized. They indicated bags were to be picked up at a carousel that was under construction. When we went to the service desk, they directed us to another carousel which was incorrect. There was no announcement made and there was a delay in updating the baggage claim board.
Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible.
The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow.
Delta is great
|Chegada a||Louisville Standiford Field|
|Preço do voo||R$ 2566|
|Companhias aéreas||Aeromexico, Air Canada, Delta|
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