Limpeza diária e filtros HEPA a bordo em voos para Madri
|novembro||Melhor época para evitar as multidões, com uma queda média de 3% no preço.|
|julho||Época mais popular para voar, com um aumento médio de 7% no preço.|
Preço médio ida e volta
|R$ 4.311||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|R$ 3.072||ou menos|
Boa oferta só ida
|R$ 1.364||ou menos|
Qatar Airways, LATAM Airlines e Iberia eliminaram suas taxas de alteração e cancelamento em voos para Madri Barajas. Confirme as políticas no site de reservas.
Etihad Airways não permite reservar o assento do meio em voos para Madri Barajas.
|Voos saindo deSão Paulo||10h 31m|
A passagem aérea mais barata para Madri saindodo Brasil nas últimas 72 horas custava R$ 1.114 (só ida) e R$ 1.788 (ida e volta) na rota de Brasília para Madri. A rota mais popular é de São Paulo para Madri e a passagem mais barata encontrada nesta rota nas últimas 72 horas custava R$ 1.857 (ida e volta).
Em geral, a British Airways, a Air China e a Cathay Pacific voam com mais frequência de Brasil a Madri.
O aeroporto de Madri fica a 14 quilômetros do centro de Madri. Veja no mapa.
O aeroporto de Madri é o Aeroporto de Madri Barajasou simplesmente o aeroporto de Madri. O código do aeroporto é MAD.
O terminal aéreo está a cerca de 20 minutos de carro do centro da cidade, o que pode tornar mais vantajoso optar pelo aluguel de veículo como meio de transporte durante a sua viagem. Seja para realizar a locação no momento do desembarque ou para fazer a retirada de um carro reservado antecipadamente através do KAYAK, basta seguir as placas de sinalização até os balcões de atendimento que se encontram no piso 0 do Terminal 1 ou no piso -1 do Terminal 4. Sixt, Goldcar, Hertz e Enterprise são algumas das empresas à disposição dos passageiros.
O metrô costuma ser a alternativa mais procurada por aqueles que preferem economizar, com uma tarifa de aproximadamente € 2 (R$ 12,49). As linhas de ônibus e trem também são opções pouco onerosas, com custo médio entre € 1,50 (R$ 9,37) e € 2,60 (R$ 16,23), a depender do destino final. Apesar de confortáveis e rápidos, os táxis podem pesar mais no bolso do viajante: o valor do trajeto até o centro pode chegar a aproximadamente € 30 (R$ 187,32).
A linha 8 da Metro de Madrid é responsável pela conexão de todos os terminais do aeroporto com a estação Nuevos Ministerios, que fica no centro. A viagem de metrô dura de 12 a 25 minutos. A estação de trem A Renfe Cercanías tem percurso de 18 minutos até o centro e é acessível pelo subsolo do Terminal 4. Os terminais 1, 2 e 3 estão conectados com linhas de ônibus, como a 101, que segue para o centro 24 horas por dia. Por fim, há os táxis, que ficam fora do saguão de desembarque.
O aeroporto de Madrid possui oito salas VIP, seis delas liberadas para entrada mediante pagamento e duas exclusivas para associados Iberia Plus Platinum, Gold ou passageiros da classe executiva e primeira classe da Iberia e Oneworld, bem como associados Emerald ou Sapphire. Nos níveis 0 e 2 do Terminal 2 e térreo do Terminal 1 existem salas de reunião para locação.
Existe um hotel no nível 1 do terminal 4 do aeroporto chamado Air Rooms. Grandes redes hoteleiras localizadas nas proximidades do aeroporto de Madrid disponibilizam transporte gratuito para os passageiros a partir do desembarque. O Ibis Madrid Aeropuerto, TRYP Madrid e Hospedaje Los Rosales são algumas opções de hotéis na região.
A maioria dos visitantes provenientes de Brasil precisa apresentar um teste com resultado negativo para COVID-19 e/ou cumprir quarentena para entrar em Madri. A entrada em Espanha é permitida a residentes da UE/EEE e Estados associados de Schengen; titulares de um visto de longa duração emitido por um Estado-Membro ou Estado Schengen associado; profissionais de saúde; profissionais de transporte terrestre, marítimo e aeronáutico; diplomatas; alunos; trabalhadores altamente qualificados; residentes de países aprovados pela UE e humanitários.
Todos os viajantes que vão para a Espanha, incluindo passageiros em trânsito, devem preencher o Formulário de controle de saúde. O código QR a ser obtido após o envio do formulário deve ser apresentado no aeroporto antes da partida para a Espanha e na chegada.
Mais detalhes sobre como entrar na Espanha podem ser encontrados neste site.
Leia mais sobre as restrições de viagem para Madri
Visitantes provenientes de Brasil não precisam cumprir quarentena após entrar em Madri.
Visitantes provenientes de Brasil precisam apresentar um teste de RT-PCR (NAAT) ou antígeno (teste rápido) negativo realizado antes de embarcar para Madri.
Regulamentos atuais para viajantes vacinados em viagem para Madri:A maioria dos visitantes provenientes de Brasil poderá entrar em Madri, mas será preciso apresentar uma comprovação de teste de COVID negativo.
Máscaras:obrigatórias em ambientes fechados e transporte público.
Restaurantes:Aberto com restrições
Bares:Aberto com restrições
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para Madri.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Madri mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Madri com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Madri até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "Not applicable."
Contras: "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."
Prós: "Seat was ok."
Contras: "There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA"
Contras: "Food and service"
Prós: "The food was good. The staff very friendly."
Prós: "meals are pretty good, though repetitive"
Contras: "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
Prós: "In flight entertainment system and food. Courteous crew."
Contras: "That they destroyed one of our suitcases"
Contras: "long lay over"
Prós: "I liked the plane and the price."
Contras: "Boarding was crowded, hot, and disorganized in IST."
Prós: "Service in person and on the phone - really appreciated the 800 line - was excellent. I found competent and confident and kind people at every interaction. All online and all other tech was spot on. The on-board experience was painless and full of nice touches."
Contras: "Nothing comes to mind."
Prós: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Contras: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Prós: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Prós: "On time departure and landing"
Contras: "My mother was not provided with wheelchair at the Istanbul airport"
Prós: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Contras: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Prós: "The flight was on time"
Contras: "The boarding process was not orderly"
Contras: "Horrible seats, earphones hit or miss, cabin littered throughout, staff didn’t clean up from time to time, nor check that seats were up/belts fastened."
Prós: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Contras: "No priority boarding for business class in Istanbul."
Prós: "The staff!"
Contras: "The turbulence lol"
Prós: "Food was good. Entertainment worked."
Contras: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
Prós: "No viajamos, nos cambiaron a Iberia al otro dia"
Contras: "No viajamos"
Prós: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Contras: "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."
Prós: "Very professional. Also the transfer in Istanbul was very easy."
Contras: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
Prós: "Service. Very professional staff. Great food and drinks."
Contras: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
Prós: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Contras: "the delay in the departure"
Prós: "Service was ok , but not trying too much"
Contras: "Ask for some milk for my tea , I was egnored once ,second time got an answaer "there is non""
Contras: "Terrible service, unhelpful staff on flight and in airport."
Prós: "Service is excellent. Ground support was okay, not overly friendly."
Contras: "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."
Contras: "Old air planes, bad airport instantly, not attractive food."
Contras: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Prós: "Everything, Turkish is great."
Prós: "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
Contras: "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"
Prós: "The boarding and food."
Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Prós: "Service Entertainment Staff Airplain (clean)"
Prós: "food, service and sea"
Prós: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."
Contras: "they have no good service at all, no smile face at all. they treat customers like as if we are traveling for free. checking counter are all look like they have bad day, they are in a bad mood."
Prós: "Crew food and entertainment system had many options which helps on such a long flight"
Contras: "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"
Prós: "Great selection of beverages."
Contras: "The seats were not padded well. It was too uncomfortable for a 12 hour flight."
Prós: "The Turkish Air staff were very patient and accommodating to the Nigerian passengers around me, many of whom seemed to not know the norms of travelling internationally. They were patient and calm, never losing their cool when the passengers were demanding or spoke negatively towards them. I applaud the Turkish Air staff for their flexibility."
Contras: "Travelling with Nigerians."
Contras: "When arrived at the airport 2 hours earlier than departure. When it came time to board, they told us there was a delay due to weather conditions. I researched the weather and found that there was nothing wrong with the weather that day, it was a calm sunny day, nor did any other airline delay flights due to weather conditions. Then when they finally let us board, we took off and arrived over Turkey, spending another hour or so hovering over the airport due to what they said was traffic of other airlines waiting to land. Again after doing some research found that no other airline was delayed due to traffic. Well by the time we landed, our layover flight took off. We were forced to stay the night without any options of leaving that day, forced to pay for the visas to get out of the airport which we figured, if you wanted to stay in turkey on your own, you could buy a visa online for €15 but there at the airport they were charging up to €75 per person. You would think that I wouldn't have to pay since it wasn't my fault nor my decision to stay in turkey, well I did have to pay for that as well. All in all, it was just a horrible experience, I saw a handicap man being mistreated from the beginning of our arrival and surprised they allow that type of behavior there. Never flying with this airline again!!!!"
Prós: "Very good food. Quite an extensive movie selection. Staff was very pleasant."
Contras: "It takes a bit long to complete all processes"
Prós: "Food was delicious"
Contras: "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."
Prós: "Nora from San Francisco Airport"
Contras: "Everything. Mean skinny guy from San Francisco TK counter, unprofessional handling of cancellation, accomodation to a hotel and Re-booking. We had no hotel, no food provided, no confirmed seats. I will never fly Turkish Airlines again."
Prós: "Just like the other flight it was amazing. Great food, great service, and great inflight entertainment."
Contras: "I liked everything."
Prós: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Contras: "No suggestions."
Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."
Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"
Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"
Prós: "very nice crew"
Contras: "my bagfage was lost"
Contras: "Everything was good"
Prós: "Slow service."
Contras: "Better communication!"
Prós: "Very friendly crew and on time with no problems."
Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Contras: "Staff rude and short"
Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"
Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"
Prós: "The flight crew was so friendly and the food was really good."
Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Prós: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contras: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Contras: "Larger meals."
Contras: "lost baggage"
Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Contras: "wasn't able to take the flight since I missed it"
Prós: "Friendly staff"
Contras: "Leg room"
Contras: "Very slow service at checkin, was not even available when I arrived at the airport"
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Prós: "I slept pretty much the whole time"
Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Contras: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Prós: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contras: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Contras: "At some point the luggage was lost. here."
Prós: "The food and the punctuality"
Contras: "The technology in interteiment is not touch screen"
Contras: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."
Prós: "Easy Boarding"
Prós: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contras: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Prós: "great choice of entertainment content, friendly crew"
Contras: "Terrible service in flight and customer service wise .. app functionality was below"
Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Prós: "Speed, crew, and reliability."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Prós: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Prós: "leg room economy compared to KLM"
Contras: "full flight, no upgrade possible"
Contras: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
"Very old airplane! Feels durty!"
Prós: "Amazing crew"
Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"
Prós: "The crew was nice and the seat was fine"
Contras: "New seats, internet service and at least water."
Contras: "Atenção aos passageiros. Voo atrasado além de mala extraviada. Sem notícias desde o dia 28/01."
Contras: "Seat comfort"
Contras: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."
Prós: "Helpful crews"
Contras: "self-serve bag drop to speed up the bag drop process"
Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Prós: "The flight was canceled and Latam did nothing to help get me on a new flight."
Contras: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."
Prós: "Efficient processes"
Contras: "More diverse snacks"
Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Prós: "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Contras: "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."
Prós: "Yes the crew was great and my veggie meal was great as well"
Contras: "The flight was delayed, I guess was not the airline fault"
Contras: "old airplane"
Contras: "baggage delivery"
Prós: "The leg place and reclining chair"
Contras: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"
Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Contras: "More efficient check in. Long wait at gate."
Contras: "Flight attendants rude and lack of cleaning in the toilets."
Contras: "the process of boarding no annoucement of gate change"
Contras: "No choice in food and very little provided. Half a sandwich with stale bread for breakfast"
Prós: "Friendly employees"
Contras: "Seat pitch"
Contras: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"
Prós: "Good service"
Contras: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Prós: "Perivian movies. Fast check in"
Contras: "Problems to boarding Short space in the cabin"
Contras: "Desorganização do embarque e atraso na saída"
Prós: "East check in. Punctuality. Good coffee"
Prós: "Airline misallocated multiple seats to multiple passengers causing great confusion and delay"
Prós: "The plane crew was fine and the pilot kept is informed"
Contras: "Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes."
Contras: "We were traveling with 2 children. Seats assigned: rows 15, 18, 32, and 38. Nobody in the crew (from the desk to the plane) was able to solve the problem. We solved it swapping seats with other passengers. We were 4 with 3 carry-on bags. The person who was in charge was very rude. They don't allow us to carry any of them in the cabin and 1 arrived broken. I had no problems like this before, With full flights like this is normal to have to send some luggage that you expect in the cabin to the hold, but in this case the crew was very unclear and rude. The food: it was a short flight and they give us our snack just seconds before the landing. Finally, they lost 1 of our bags. Waiting to see if it appears."
Prós: "Good seats and service"
Prós: "Rescheduled on to a different airline."
Contras: "Latam didnt care leaving us stranded in the island and they didnt try to help us to come back soon. Awful customer service."
Prós: "Staff and service was great"
Prós: "The service"
Prós: "It was on time. The staff was efficient and courteous . Very hospitable."
Contras: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."
Prós: "New aircraft. Clean. On time departure = on time arrival."
Prós: "Great service!"
Contras: "The food"
Contras: "Delayed by 3 hours"
Prós: "The crew is fantastic the food is great the airplane is new"
Contras: "Cannot ask for anything more"
Prós: "Despite being closed out of my flight, LATAM made it relatively inexpensive to change my flight to the next day. But, flying on other airlines out of Santiago, there is really no need to close the flight one hour before flight time. This is a LATAM policy only. I should have been on that flight. My return flight was delayed 3 hours. Go figure."
Contras: "Arrived 50 min before flight, but it was closed and was forced to pay a change fee and arrive 2 days later to Easter Island. There was still plenty of time for me to make that flight, but LATAM's policy of closing flights 1 hr before flight time really screwed me."
Contras: "Food was rubbish!"
Prós: "I flew business on the new airplane the Dreamliner. The experience was overall good. Very comfy plane. Slept like a baby. The food was the only bad thing I skipped both meals as it tasted like airplane food or frozen food out of a box."
Prós: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Flight B6212905- B6212906 Inga Inga Sanchez, Rita Rojas Malqui, victor Contact phone 7035658509"
Prós: "Flight was smooth and individual entertainment screen was nice."
Contras: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."
Prós: "Nice crew"
Contras: "Small chairs"
Contras: "They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed."
Prós: "Service was good on the plane"
Contras: "Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt"
Contras: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Contras: "If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee"
Contras: "My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag."
Contras: "The boarding crew forced us to check-in our handbags saying there's no space on board. The flight was half empty. We had to wait 30 mins to get our luggages when we arrived. Very annoying."
Prós: "Staff and food"
Contras: "TSA lack of checking my suitcase in a timely manner caused us to lose our connecting flight to
Prós: "The crew was very nice"
Contras: "The food"
Contras: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"
Contras: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"
Contras: "It is a flight operated by Iberia and business class doesn’t really feel like such"
Prós: "Todo fue prrfecto"
Prós: "The man at the customer service desk in london airport was nife."
Contras: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Prós: "The flight from SFO to London was excelent. Espessialy crew members who Were very caring and helpfull and really nice. The food was very good, as well as entertainment choices. The flight from London to Madrid was ok. The flight was delayed but the captain kept us updated. We were comfortable waiting on the plane. The were no food (only for purchase) nor entertaiment on board, not actually needed since its a short flight. The crew presense was almost non-existent. They were staying or sitting there but, for example, didnt try to help family with crying little son. Im sure that crew ladies from sfo/madrid flight would do. Overall very pleasant experience."
Prós: "Cabin Crew flight data punctuality"
Contras: "That I had to PAY for water to drink that was not tap water No room for my carry-on in overhead bins...took some arranging."
Prós: "I took this flight to Madrid after missed the connection from a delayed takeoff. It was spacious l!"
Contras: "The crew did not get my luggage on the plane in time so it was left in London for a day and I had no luggage."
Prós: "Comfort, entertainment"
Prós: "Well run and organized"
Contras: "They had no sandwiches for purchase even thought it was a mid day flight"
Contras: "Overal, flight was great."
Prós: "Boarding was easy."
Contras: "My flight was delayed after we were already on the plane. We weren’t offered any complimentary snacks or beverages, most likely because it was a “short 2 1/2 hour flight.” Flight took longer than originally stated."
Contras: "Already jet lagged, cranky, and pissed off from 1st leg of trip. 2nd leg was on an aircraft with little entertainment options. Also was forced to check my carry on because flight was packed. I hate checking bags which is why I travel light i.e. 1 carry on and maybe a backpack."
Prós: "5 star"
Contras: "Decent for a 2 hour flight"
Prós: "The long wait at the airport had air conditioning"
Contras: "Webjet.com and me are waiting to get my flight changed by British Airways. I tried to change my flight because of paperwork issues. I was not given any paper to report the issue. I took pictures of myself at the British Airways counter. I called customer service. They told me my contract was with webjet.com. Webjet.com told me British Airways initially reported that it was a no show. (I was at the counter for about 2 hours, and they knew I had a contract with webjet.com). I hope that my contract with webjet.com does not become frustrated because of British Airways interference. I was not even allowed to change my flight to come back at the end of September. It is very likely that British Airways has some part of the money paid to webjet.com. I am still waiting for British Airways to cooperate. I don't understand why webjet.com had to tell me British Airways initially reported my long wait and conversations with their agents for 2 hours as a no show. I can prove I was there and that I talked to their agents. I also have the email from webjet.com in which they told me British Airways was reporting it to the webjet.com as a no show (and they knew I had a contract with webjet.com)"
Contras: "I was not allowed to check in online, so I had to go to the airport early to check in. Despite purchasing my flight months prior, and arriving at the airport with plenty of time to to check in, I was told that I was going to be bumped from my flight because it was overbooked, which would mean that I would miss my international connection. After waiting for everyone else to board on a tiny flight, there suddenly was a seat available and they let me board, but they managed to not put my bag on the flight, which means I have no luggage. Lastly, despite checking in more than 7 hours ahead of time for the international flight, I was given a middle seat and was told that I would have to pay $40 if I wanted to switch to an aisle/window. The middle seat was cramped and uncomfortable, particularly for 8 hours (after 7 hours of connections and waiting in airports). UGH."
Prós: "Heathrow T5 bag drop and terminal in general was great as usual."
Contras: "Iberia are a poor codeshare partner. Old plane, tacky interior, and just like BA they make it difficult to get even a glass of water without paying extra."
Prós: "They reconnected me very quickly"
Contras: "Missed my flight"
Prós: "The stuff was very friendly"
Contras: "Very uncomfortable seats"
Contras: "Paying for a soda!"
Prós: "Food awful no entertainment"
Contras: "20 min delay. Old plane"
Prós: "The food and entertainment options were both above average."
Contras: "The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again."
Prós: "Excellent service by crew. Attention to meeting everyone's needs. Was impressed with their discreet yet efficient assistance to an individual who became ill on board. Was really impressed by this."
Contras: "Drink choices , including champagne, were great. Food however, while improved since our last experience, was mediocre ."
Contras: "The flight was awful! Boarding was unorganized. Once on the plane, space was TIGHT! I have flown with Iberia before and had leg room and TVs behind the chairs. This was not like this. Seats were uncomfortable for an 8 hour flight, smelly, and flimsy. I have never been more uncomfortable. The crew were nice but one was very rude to a passenger snapping at him and all ignored a very drunk man on my flight as much as possible. This man was very disruptive for most of the flight singing, shaking seats, touching other passengers, and walking about the flight. I did not feel safe at all! The staff would tell him to sit down, walk away, and he would be instantly back up. Staff would see this and ignore. I had no idea what to do. I felt unsupported and unsafe. The flight had constant turbalence to go along with it. To the point that they canceled dinner. I wanted to kiss the ground when I got off the flight. This was absolutely miserable. I could not be more disappointed."
Prós: "Comfortable seats Free meal Option to check luggage to final destination or to layover point Staff professional apart from closing desks."
Contras: "Self check in machine slow - crashed while printing boarding pass Massive queue at check in and bag drop counter Staff closed check in desks despite long queue No easy way to get from hotel to airport Only flight map on overhead screens"
Contras: "They are trying to optimize seats in the plane and I could barely fit in the space provided in the plane. Really unpleasant flight"
Prós: "ORD -> MAD The flight was on time, it boarded on time, it took off only a few minutes late (you can blame that on incredibly crowded ORD). It landed, on time, to an empty terminal. The plane itself was new, very clean, and very well kept. The crew was friendly and spoke a wide variety of languages, including English, French, and of course Spanish. They had no issue with Latin American Spanish or European Spanish accents, which is a concern for some. Overall the flight got me to my destination on time, in one piece, and without breaking the bank."
Contras: "The seats, oh the dreaded seats. In economy class the seats are the most uncomfortable thing you can sit on for 8 hours. If they replaced them with plastic folding lawn chairs, you would have a better time. But that is what you get for flying coach."
Prós: "Same as above"
Contras: "PS I don't think this review will even post, as this is the 3rd time I am writing it, mysteriously every time I hit "Submit" I get a error response and my review blank."
Prós: "Got a good seat with good airline and flight left on time."
Prós: "Crew was nice and comforting."
Contras: "Well, if I needed to send a fax, there was a line provided even with a mobile airplane phone that didn't work. The LCD screen didn't work on most seats, no USB charging, no adjustable headrests, blowers were barely functioning. The jet needs to be replaced especially for being an overseas flight."
Prós: "My husband and I greatly enjoyed our non-stop flight from London to Chicago. A long flight was made pleasant by the professionalism of the flight-staff and the meals, beverages, and movies we had on the plane. Please note that our original flight was cancelled by the airline, and we got a non-stop flight in its place--which was even better--so we did not make any stop at Madrid, Spain. The non-stop was through British Airways, but we actually traveled via an American Airlines flight. The experience was really terrific!"
Contras: "Same issue: cannot choose the seat in advance or check in."
Contras: "Flight was cancelled due to air traffic"
Prós: "New airplane,"
Contras: "When I arrive in Madrid, i have to wait more then TWO HOURS in baggage claim for me to get my luggage, miss my rental car office, they charge me $40 euros for after hours pick up, don't know why Iberia took sooo long, the terminal was empty"
Prós: "Ease of location of airport"
Prós: "Flight was delayed 4 times, but communication about this was good so no one was kept wondering. Overall, the crew were attentive with smiles...sometimes that makes all the difference in the world. Movie selection was good for a long flight."
Prós: "I got to Madrid safely"
Contras: "The crew on this flight were indinfirent towards passenger especially the male crew members. When I asked help for my little bag of souvenirs it was thrown with disregard."
Contras: "not even enough room for my upper legs to fit. I am not even 6 foot tall and my knees are bruised from hitting the seat in front of me"
Contras: "Easy checkin, friendly staff, nice quick flight"
Prós: "Nice crew."
Contras: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Contras: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Prós: "The staff"
Contras: "Providing more drinks and beverages"
Contras: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"
Prós: "The crew was very professional and service minded"
Contras: "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."
Contras: "Gate location information delayed until last minute!"
Prós: "the crew was very helpful and friendly"
Contras: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Contras: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"
Contras: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"
Prós: "It was quick."
Contras: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."
Prós: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Contras: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."
Contras: "Bad experience with charged"
Contras: "Unruly boarding lines. Plane late .flight attendant less than friendly"
Contras: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"
Contras: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."
Contras: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."
Prós: "Belam cake was lovely !"
Contras: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Prós: "The fact that I made my flight."
Contras: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."
Prós: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Contras: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."
Prós: "everything:personal, services"
Contras: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."
Contras: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"
Prós: "Cabinstaff were friendly and professional"
Prós: "Of no change is BULLSHIT"
Prós: "Flight was on time, crew very friendly, check in process easy"
Contras: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"
Contras: "Delayed departure"
Prós: "Nice plane, friendly and helpful staff... good service"
Prós: "Overall flight was smooth and crew seemed nice."
Contras: "Flight was delayed leaving Boston due to an ac problem. In the end they got it squared away but we sat on the plane for an hour at the gate with absolutely no air flow and it was pretty uncomfortable. Feel as though they should've come around and gave waters, etc to passengers. Also could have improved the selection of in flight entertainment, not many offerings"
Contras: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"
Prós: "Lovely crew, nice breakfast, ON TIME!"
Prós: "On time and the plane may have been the cleanest aircraft I've ever been on."
Contras: "Nothing comes to mind. All in all, a very nice travel experience."
Contras: "No water, but it's a short flight so they probably just didn't have time."
Prós: "The crew was fine. Plane clean and comfortable. Would fly again."
Contras: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."
Prós: "No delays, quick boarding and deboarding, friendly staff."
Contras: "Very limited legroom, no free checked bag without MileagePlus status."
Contras: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."
Prós: "Nice crow"
Contras: "We spent about a half hour waiting to take off"
Prós: "Easy checking and boarding process"
Prós: "The crew was nice and helpful"
Contras: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."
Prós: "Flight was on time"
Contras: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"
Prós: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Contras: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."
Contras: "To whom It May concern: My husband and I had a very very bad time trying fly from lisbon to Madrid through TAP. We booked together under same booking number. We don't know why my husband's ticket had been cancelled?? Thanks good! We have to spend five times more money to buy another ticket to fly together!! Now we try to find out what happened. Nobody want to take the responsibility!! Hope someone can give us the answer! Qi"
Prós: "Staff, online check in, plane, in flight soft drink"
Contras: "Small delay, (about 10 minutes), but this happens"
Prós: "great service"
Contras: "The pitch between seats was extremely narrow! It was impossible to pick up things that fall down on the floor when the next seat was reclined. The screen in the back of next seat row (my entertainment screen) does not have an adjustment making it difficult to view when the front passenger leans the back of his seat"
Contras: "FLight was late into Lisbon. There were several other people connecting from Lisbon to Boston on our flight from Rome and flight attendants kept lying to us telling us that the flight to Boston will wait for us to arrive. As soon as we landed in Lisbon we were informed that we could not get on the flight to Boston and had to stay an extra day in Lisbon to fly to BOS the next day. TAP gave us a voucher to stay at the Marriott, with lunch and dinner vouchers. The hotel would not let us use the lunch voucher so we had to pay our own lunch. Our dinner voucher was only for a buffett style dinner. The only meat on the buffet was pork which i cannot eat. TAP representative were unfriendly and unhelpful. They ignore you and dont look at you when you talk. We tried to complain to TAP and they had us running in circle to different counters no one would help us, then we were told that we could sit and complain and miss our flight or just go to our gate. TAP rebooked us on a SATA flight ot Boston without even telling us."
Prós: "Crew great, flight fast"
Contras: "Old plane"
Contras: "We flew from MAS to MAD via LIS. The first flight was delayed sfor 3 hours o we had to stay overnight. It took the stuff over 1 hour to finally get us out of the arrival gate and the hotel was 30 mins away from the airport. Plus, we can't get our bags or anything, meaning we had to wear the same clothes for over 36 hrs in the humid and hot weather. TAP stuff gave us the first flight boarding pass and told us to be in the hotel lobby at 5:30, and they will pick us up and get us to the airport to catch our flight. Next morning, we Got picked up, and when we get to the check in counter, they told us the flight is already closed and we have been rebooked for the flight 3 hours later. We followed all the directions, got up at 4, and ended up waiting in the airport for another 4 hours (4.5 yesterday) miserably. If you are gonna to rebook us for a later flight, at least let us take some rest... On what earth an airplane company can operate like this irresponsibly? If you reapect your time, seriously, NEVER FLY TAP."
Companhias aéreas que voam para Madri implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos para Madri
Máscaras obrigatórias e fornecidas a bordo em voos para Madri
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos para Madri
Teste de anticorpos e triagem de sintomas em voos para Madri
Sem taxas de alteração. Pesquise voos flexíveis para Madri