Pesquise passagens baratas para Buenos Aires

Prós: "La tripulación"
Contras: "El manejo de los equipajes que no llegaron a. Su destino"

Prós: "Crew was amazing!"
Contras: "The reservation stated 2 checked bags but it was only one so we wound up having to repack and carry a heavy bag as a carryon."

Contras: "The Airplane was a 737 , without entertainment, for a 6 hour flight. Food was cold."

Contras: "Justfly took 32 dollar to have the seats and wasn't asign and I ask for special food and they didn't transmit to Aerolineas argentinas. Justfly me cobro 32 por asignar los asientos y no lo hizo. Tambien pedi comida para diabeticos y no los solicito a Aeroliena argentina."

Prós: "I was set at the emergency exit for free."
Contras: "If there was any Entertainment."

Prós: "Flight departed and arrived at the prescribed airports; nice crew."
Contras: "Pretty much everything else. Severely limited beverage offering: Forget alcohol of any kind, there are only four choices: coffee, water, coke, and sprite. Check the baggage fees!! Even on international flights Aerolineas Argentinas sees a need to charge baggage fees, even for the first bag."

Prós: "Entertainment, crew and food"
Contras: "All ok"

Prós: "The crew excellent the seats too close to each other but comfortable The flight to Rosario excellent, crew and seats"
Contras: "A little more leg room"

Prós: "Nothing."
Contras: "They broke both of my luggage! And didn't recognize a thing!"

Contras: "The flight was changed, then changed back. We didn't get the second notification of the change and we missed our flight. We had to purchase another flight and also had to pay to have other flights rearranged due to the delay. $1500 later, we made it to Buenos Aires."

Prós: "Efficient flight to Buenos Aires. I was seated in row 4 which helped getting off quickly."
Contras: "Better communication from airline staff about how to and where to line up by group to board the flight. Passengers were left confused and didn’t know where to line up since staff was at desk and not easily accessible."

Contras: "Better entertainment for the long flight"

Prós: "Sat in first class, but the only advantages were larger more comfortable seats and a sandwich. No drinks or even the offer of water until well into the flight, more than an hour."

Contras: "Renew movies and music in the media center"

Prós: "The crew was rude and unprofessional, I have been in many flights and I have never encountered a crew like the one I encountered with aerolíneas Argentinas. My mom got very sick and they completely ignored us"
Contras: "The crew"

Prós: "entertainment and service was very good!"
Contras: "We got stuck for a while on the way out."

Prós: "on time, medium food, tv to watch"

Prós: "Airport waiting area was nice. Crew was professional."
Contras: "Announcement of who was boarding and what rows was difficult to hear. Also English translation would have been helpful."

Prós: "The flight wasn't full so the extra sit helped to make it more comfortable."

Prós: "Great entertainment.. comfortable seats"

Prós: "got me there without event and even though my bag didn't make it until the next day, they delivered it to where I was staying."
Contras: "I wish it was cheaper because now I can't afford to keep her and I'm so worried that I no longer sleep pure."

Prós: "Great service, food and landing."
Contras: "None"

Contras: "No signage at all and lots of confusion with gate to flight. There was an hour delay which I was not notified until arriving at the gate."

Prós: "on time departure and arrival. excellent service"

Contras: "-My plane seat did not recline at all -The crew kept the lights on for no reason at all even though it was really late. They kept it on even after distributing food. They really had no reason to keep the lights on. -The plane was SUPER HOT. ??? why."

Prós: "I like all"

Prós: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
Contras: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."

Prós: "Excellente staff and crew willing to help. Entertainment system works beautifully and really helped pass a 9-hour flight."
Contras: "Carry-on luggage requirements are different than what I am used to and was expecting. If I had known ahead of time, I would have organised my things differently. Please clarify this when sending flight confirmation."

Prós: "Loved that two whole meals were served! Attendants were very kind and helpful."
Contras: "The entertainment choices were kind of lame. Luckily I brought my own device. Also, I’m 5’2 and even for me, there was very little leg room!"

Prós: "Plane was brand new. Got to the airport early, personnel at the gate asked out of their own initiative if I wanted a better seat on the emergency row. They serve the usual airplane drinks (coffee, coke, water, juice, etc.) and give you a bag of trail mix and a cereal bar - not as good as the alfajores from a few years ago but still way better than what you'd get in North America or Europe these days. They offered streaming to your own device for IFE but I didn't use it. It's a pleasure to see so much improvement to Aerolineas vs. a few years ago. The monitors had dozens of flights and they were all on-time, both ways."

Prós: "All planes had nice Sky interiors. Pitch was better than LAN B789s. All flights arrived between 15 and 20 min. early. I had to check another bag between 2 flights (I had left one in a locker at 2nd airport) and it was no issue at all, personnel at Ezeiza were efficient and friendly."
Contras: "Although IFE was ok (large new screens, good brightness), the movie selection wasnt stellar, and there was no classical music to relax. But these are minor points. Food was regular airplane food, nothing special but not worse than anywhere else."

Prós: "Flight was shorter than described."
Contras: "Food wasn’t great, even for airplane food. The flight was delayed about 2.5 hrs, with notice 24hrs in advance, which was ok, but it was delayed an extra 45’ right before boarding."

Contras: "Flight was cancelled and I could not do my trip"

Prós: "nothing..."

Contras: "Seats are small. Seat in front of me was broken. Person spent 9 hour flight in my lap. Entertainment system did not work."

Prós: "None! Never got to fly. They cancelled our flight. Twice. Then nobody told us the strike was over. As a consequence we lost 2 days of our vacation and hotel fee.Couldn't in touch with their 800 number as it was always shutting down. We went to JFK. There was nobody to ask. This is the worst airline. I think I'll never fly this airline even if it was free. We flew United. Old plane but great service."

Contras: "We got bumped the day before left due to an airline strike. We only found out it was due to a strike because our excellent customer service by webjet.com. Then as we waited for our next flight, we received another email saying we have been bumped another day on our vacation to Argentina. No indication as to why we were bumped. So we tried everything to get in touch with the airline. They only have one customer service number in North America. We called for 4 hours. They never picked up and the automatic service phone number, which is they same for all kiosks at JFK and the main number and the Canadian office number, kept hanging up on us. Fortunately our booking website, webjet.com had great customer service and got in touch with the airline. They cancelled the flight reservation at no charge due to the strike. Without them our flight would have been pushed by two days. Instead of what we did do which was cancel our reservation and moved to another airline, AAirlines, to a redeye flight. But due to the bumps and last minute purchases my wife and I sat separately on the 11 hr flight, in middle seats, overnight with no room to sleep. Also my refund will take 3 weeks according to Aerolineas Argentinas policy! Do not book with Aerolineas Argentina's!"

Contras: "Flight attendants were no where to be found when called. It was pretty much self service. When going around with drink/ food cart, as if we were burdening them. Seats were extremely tight, uncomfortable and I'm very petite. Never flying this airline again."

Prós: "Todo"

Prós: "rude flight attendants"

Contras: "The flight was late leaving with no explanation why. Fortunately I caught my connecting international flight!"

Contras: "For first class they had little service and seats were not comfortable. No wi-fi or charging abilities"

Contras: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."

Prós: "All five flights that took within Argentina with aerolineas Argentina were on time! What more could you ask for?"

Contras: "The snack was 2 small bags of cookies and also a bag of crackers. Can we get something less processed and healthier?"

Prós: "The evening staff at Miami international airport was great, very helpful and kind"
Contras: "My flight that was supposed to leave in the afternoon was delayer and nobody told us till we got to the airport, the staff in the afternoon was rude."

Contras: "Delayed 1:45- missed my connecting flight"

Contras: "Ate both ways"

Prós: "Crew members, service everything was great"
Contras: "There were so many families and babies and children, they should have a seccion for kids also so they can play, and other for people that travel alone. Its a long flight and crying babies and children running and kicking cost me the next two days takig naps every 5 minutes. I never had this problem before i usually sleep all the flight."

Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."

Contras: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Contras: "The flight was delayed 7 hours"

Contras: "There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint"

Prós: "The variety on the LATAM Play."
Contras: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Contras: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Everything on time. 30 minutes ahead of schudle"

Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Prós: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
Contras: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"

Prós: "My fellow passengers."
Contras: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."

Prós: "We will actually travel tonight due to cancellations and route changes. Our seats were upgraded and we were put up in a nice hotel to rest before flight."
Contras: "Better communication about route change and code sharing to fix it."

Contras: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."

Prós: "Puntual"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Contras: "Your Customer Service"

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Contras: "Food"

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Prós: "Food"
Contras: "Better pillows"

Prós: "The snack was ok."
Contras: "The flight was delayed for over one hour and a half and nobody could tell us why"

Prós: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
Contras: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."

Prós: "Friendly employees"
Contras: "Seat pitch"

Prós: "Vegan food please!!!"
Contras: "Las time change my AirPort"

Prós: "We made the flight in great time after our connecting flight was delayed."
Contras: "Our bags didn’t make our flight. We are very disappointed."

Prós: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."

Prós: "Smooth flight good staff"
Contras: "Very cramped seating"

Prós: "I was a little worried because I hadn't flown them before but they were excellent. Plenty of leg room, the flight attendants were lovely, everything was clean, food was good (not gourmet but good) and no real turbulence. It was great."

Contras: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Prós: "the flight was quiet"
Contras: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Prós: "The whole flight went smoothly and I really have no complaints about the flight itself."
Contras: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."

Contras: "Taste of new menu"

Prós: "Timely and leg room ok."
Contras: "I’d rather have the option to buy good food than to get prepaid substandard food. No entertainment system available but these days everybody brings their own tablet anyway. Crew was polite and professional."

Prós: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Contras: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."

Contras: "No movies."

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Prós: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Contras: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Prós: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"

Prós: "Overall the flight was excellent and the crew were very charismatic and always with a smile."

Contras: "To short connection"

Prós: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Contras: "It was all very good on the flight TO Lima. No problems."

Contras: "We took off for Curitiba and found out when we got there that we couldn't land so we went back to Sao Paulo then had to sit on the plane for two and a half hours. The Curitiba airport had opened, but then we had to change staff and also the staff brought the wrong paperwork to the plane, so that caused further delays. Really frustrating."

Contras: "It took forever to load the plane and they overbooked a few seats. The crew was clueless about how to handle seating a nice family whose seats were taken. 20 minutes later, the crew finally got it together. Also, the sandwich sucked. Some type of cream cheese on a lousy roll. Unbelievably bad and a calorie waste; tasted like wall paste."

Prós: "Boarding was handled very efficiently"
Contras: "The plane looked very dated. But otherwise it was a pleasant experience"

Prós: "I am deaf, almost 68y. Old. They insisted to escort me to the gate, I was very happy to be escorted by a beautiful young girl. I would have been a little lost had I gone through the screening by myself. The indicated gate number was changed as well."
Contras: "Nothing"

Contras: "Liked everything"

Prós: "Crew was nice and organized, easy check-in."
Contras: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"

Contras: "It was 1.5h late"

Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Contras: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."

Prós: "Flight was good"
Contras: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"

Prós: "Nothing"
Contras: "More English explanation and care to customers . Horrible customer service"

Contras: "Avoid delays and communicate better about the delays"

Contras: "Non free entertainment"

Contras: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Prós: "Crew was helpful and charming. 10 out of 10."
Contras: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."

Contras: "O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente."

Contras: "Gol app is terrible and buggy."

Contras: "Internet wasnt working"

Prós: "Part of the crew was very attentive and well humored. Food was delicious. I appreciated the leg space and the wider bathrooms."
Contras: "There was no USB not outlet charger. The touch screen was not working well, the console was loose and the movie options were all outdated."

Prós: "Flight on time"
Contras: "Food"

Prós: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Contras: "Opções de alimentos a bordo."

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Contras: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."

Prós: "Quick flight"
Contras: "The boarding procedure is a nightmare. 3 gates positioned right next to each other with no one knowing which line they are in and people shoving to get through to another gate. Very stressful and disorganized"

Prós: "Punctuality. Safety"
Contras: "Bagage delivery was a bit slow."

Prós: "Cabin crew amazing"

Prós: "Kewl"
Contras: "Thanks"

Prós: "Check-in"

Prós: "Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc."
Contras: "There were no negatives for me on this flight."

Contras: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Prós: "- Comfortable seat and clean aircraft at a reasonable price & time - On-time"
Contras: "- Kayak displayed that 1 checked bag was included in fare when it was not"

Prós: "I’m time quick to board food and drinks free"

Prós: "On time and great customer service"

Prós: "On time departure, very nice n clean interior, fast luggage delivery at CWB"
Contras: "Hardly talk n understand English"

Prós: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Contras: "Si"

Contras: "Extremely uncomfortable seats for such a long flight 10 hrs"

Prós: "el vuelo estuvo bien"
Contras: "la atencion del personal en tierra me parecio deficiente"

Prós: "Las instalaciones en perfecto estado todo en funcionamiento"
Contras: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"

Prós: "Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight"
Contras: "The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on"

Prós: "Puntuality"
Contras: "Space on the seats, between the seats."

Prós: "Everything"
Contras: "All ok"

Contras: "flight was delayed for no explicable reason"

Prós: "Idem San Paulo"
Contras: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."

Prós: "Delays without advice,desaster."

Contras: "Incluir español en la comunicación en el avion"

Contras: "Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew."

Prós: "Flight with space"

Prós: "Service was excellent."
Contras: "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Prós: "Internet on board for free! Amazing!"

Prós: "Just like the crew, very atentious."
Contras: "The flight takes off just 1 hour late, they just served a little skack of 50g, even if you want to pay for food they just had one tipe of sandwich, it was 3 hours flight."

Prós: "Very clean, orderly boarding"
Contras: "Need more instructions on boarding in English"

Prós: "It was a short flight so there was no entertainment and I believe the snack was just a snack. But neither of those two things were necessary anyway, I was quite happy to just take the short trip without. I like GOL, it's a nice airline and the people all seem very happy to work."
Contras: "Although not really necessary, it would have been nice if the inflight magazine could also have English because most of us first language English people don't speak a second language, unfortunately!"

Prós: "The flight was ok"
Contras: "No entertainment ... food was too cold"

"4 of us split across the row with people in between us. Narrow body trans-continental flights just aren't economy class friendly. It was hot, cramped and long."

Prós: "Love the Airbus, roomy."
Contras: "Better entertainment movies, food are boring."

Prós: "My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow."
Contras: "Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best."

Prós: "Good service"
Contras: "Old plane, no power chargers, cold during the flight"

Prós: "Nothing"
Contras: "The plane, the arrival time and the service"

Prós: "The flight was on time.."
Contras: "The food.."

Prós: "Again, I liked that we reached our destination safely."
Contras: "Because of the almost 3 hour delay, almost all of the passengers on the flight missed their connecting flight. Including myself. I was moved to a flight four hours later Finally, the last leg of my flight was again delayed 55 minutes and I ended up on a very, very crowded flight and getting to my destination at almost 5pm instead of 9am.... missing a whole day of activities. What did I get as compensation from British Airways? A 5 pound coupon for 'light refreshment' for an 8 hour inconvenience. Brilliant :|"

Prós: "The flight left on time although take-off was delayed due yo traffic. Plane is new and comfortable."
Contras: "I did not enjoy the Java coffee I ordered because the coffee pulps were the first item I tasted upon drinking the coffee. I called the attention of the flight attendants but nobody answered because the 2 were busy selling items to the passengers. I just removed the coffee bits by throwing them out of my mouth using napkin."

Contras: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Prós: "Crew was nice!"

Prós: "Only the crew."
Contras: "No water no food no blanket. No pillow.and it was freezing."

Prós: "Flight crew were cordial"
Contras: "Heathrow was a nightmare, didn’t find out gate until a few minutes before boarding. Flight was delayed over 3 hours, communication was nonexistent. Flight was uncomfortable, seats were tiny."

Prós: "the plane landed safely"
Contras: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc . It was like it was everyones first day on the job."

Prós: "excellent friendly crew"
Contras: "5 hours late"

Contras: "I had to get off the plane."

Contras: "Ancient, filthy plane, rude personnel, awful food, and probably the worst boarding experience for premium travellers imaginable at Nairobi airport"

Prós: "Food and service great"

Prós: "Efficient, on time"
Contras: "Crew was not friendly and a bare bones plane"

Prós: "Great flight despite being fully booked, loved the layout of the plane, service was very attentive and warm. In flight entertainment well laid out and easy to operate."
Contras: "Delayed due to the weather conditions"

Prós: "Plenty of leg room, pleasant flight attendants."
Contras: "It was uncomfortably warm through most of the flight."

Prós: "Food, ."
Contras: "The flight was delayed 4hrs after a 5hr layover. Passengers where shifted from a warm departure area to a very cold area to wait for transportation to the plane. Overall confusion of the staff. The pane, a 747 seemed to be an earlier model plane that needed to be updated."

Prós: "flight was not crowded and service attentive and courteous"

Contras: "Business class configuration on BA 777"

Contras: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

Contras: "Missed flight due to incompetence"

Prós: "Nothing"
Contras: "I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language"

Prós: "The flight attendants were nice. The food was actually tasty."
Contras: "The flight was very bumpy and the landing not pleasant. The pilots and crew didn't give any warnings to prepare you for it. The seats are uncomfortable and too close together."

Prós: "Timelines, crew attitude and onboard entertainment"
Contras: "Seats are crammed. Too restrictive about carry on luggage. Asked us to check in as the bag was 1 cm taller than their measuring box. Significant delay in bags coming to conveyer belt."

Contras: "Very cramped seating."

Prós: "I love the bins by the side of the Airbus, and for an economy seat there was a good amount of leg room."

Prós: "Nothing. Just about delivered the minimum of what is expected of an airline, but did not over achieve. Definitely not the wow experience that BA advertises"
Contras: "BA / Heathrow staff at the gate were rude, barely could understand what they were saying. The plane was an old 747 that needs an upgrade. Cabin crew were disorganized and seemed out of their depth"

Contras: "Flight full takes longer time for boarding . But staff was nice and efficient . Lots of leg room comfortable chairs."

Prós: "No food or entertainment. Flight was delayed, then delayed more because of gate assignment."
Contras: "The seats were not comfortable and no entertainment on the flight."

Prós: "This was just a short trip, but just as enjoyable as our cross-Atlantic trip. Crew was excellant, plane was clean, ride was smooth."
Contras: "Paying 45 pounds for my relatively small suitcase."

Prós: "good meals, good seats, adequate in flight entertainment - this was part of a voyage all the way around the planet starting and ending in san jose costa rica - 5 different airlines and 8 different planes - eva was best but brittish air and iberia were a close second"
Contras: "even though i was at the airport almost 5 hours before the flight - the check in process left me with less than an hour by the time i got through the line twice and then through all the security points - they waited way to late to begin checkin - my kiosk check in was a waste of time since they did the same thing at the window - however, and fortunately for us - they did give us boarding passes for all three legs of the journey whereas the kiosk only gave two - Kuala Lumpur, London and Madrid - because my companion was traveling with a philippines passport we needed to stay airside at all three stops"

Prós: "Friendly and patient flight attendants"
Contras: "No drink service"

Contras: "Changan T1 is awful. BA god poor. Otherwise fight to time and uneventful. Passenger cabin in 777s feels squashed. Toilets barely cope."

Prós: "We arrived safely at our destination. Our bags arrived at our destination. Plenty of room in the overhead compartment. Due to a security snafu unrelated to the airline, we arrived at the gate after boarding was over but the gate crew were gracious and welcoming and let us board. The male flight attendant was quite nice. The entertainment screen choices were decent, and the hand-held controller was a great improvement over the touch-screen variety. There were multiple lavatories available. There was a decent amount of space by the lavatories that we could use for stretching and exercising. The wrap they gave us for high tea was pretty good."
Contras: "Seats were very cramped. I was sitting on the right next to the window, and there was no room for me to extend my right leg while facing forward; I had to twist to my left and extend my legs under the middle seat in front of me (fortunately my wife was next to me so I could do this). In addition, the passenger seated in front of me decided to recline his seat, nearly knocking over my drinks in the process, which left me with very little usable space. I haven't ever felt that cramped on an international flight. The main meal was very low quality. I had the pasta and it was quite awful; the sides were quite bad, as well. One of the female flight attendants was rather testy and unpleasant throughout the flight. She, and another female flight attendant, seemed put out when passengers asked questions about the food offerings, as though we should already have known what was being served. One passenger had just woken up and seemed confused and the flight attendant was quite impatient with him. The flight attendants were quite stingy with the water and only poured out a little bit at a time; they also came very infrequently, which meant that we had to keep pressing the call button to ask for more (which made us feel bad about bothering them). They would not give us a whole bottle of water, saying that there was not enough, but did, when we asked, provide multiple plastic cups of water at a time, which just seemed wasteful (of cups, not water). The timing of drink service was also perplexing: they did not offer drinks at least 45 minutes before or after bringing the boxes of salty "movie snacks"."

Prós: "Individual tv stations, great customer service."
Contras: "Not a big snack before we landed."

Prós: "The crew were very welcoming and took care to explain what was happening and why."
Contras: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."

Prós: "The flight attendants on this flight where the best I've ever had!"

Prós: "Smooth boarding and on time on both flights. Food was decent."
Contras: "(1) Some in-flight entertainment issues which meant it wasn't working for about 30minites. (2) I know the crew have a hard job and have many difficult passengers to deal with. Even so I do find there's a bit too much "attitude" shown by some members of staff. On my flight to London, a mother with a young child wanted hot water and the staff (middle aged British male) was trying to tell her repeatedly she should say "please" when she asks. She was asking politely so this behaviour was rather poor in my view."

Prós: "Good entertainment choices, delicious meal, nice spanish red wine."
Contras: "Tight seating was fairly uncomfortable."

Contras: "They had me change my seat so couple could sit together. Then gave my special gluten free meal to the man sitting in my former seat. They never checked and I had to inform crew that I never got my special food. They did get me something to eat finely. I was not very happy. Kathleen M Quinn"

Prós: "Seating and spacious cabin."
Contras: "Bus at GVA to furthest possible parking spot."

Prós: "This flight did not have much enjoyment due to the extreme delay overseas."
Contras: "There was an ill passenger onboard as we were flying mid Atlantic - instead of flying the aircraft onward we turned around to St.Johns (understandable) however once we arrived we roughly sat on the plane for three hours after the passenger walked off the aircraft conscious. There was paperwork delaying the craft to fly, the re-fueling took over an 1 hour due to not knowing how much fuel to put into this larger plane. There were also difficulties on the plane other then a passenger being ill, the craft had some engine issues after landing in St.Johns - the pilot tried to keep crowd control by lying to the passengers. As we finally got up into the air, knowing that we missed our connecting flight to Budapest from london already- it was stressful. Then as we approached Europe we were told we have to land in Dublin due to the crew working too many hours... Which the pilot had to of known as we departed from St. John's yet he told us we were on our way to London. We waited in the airport in Dublin Ireland for at least 3-4 hours we were told another crew would bring us to London at 3pm yet we didn't even board until 5-6pm. We finally got to London 12 hours after we were suppose to arrive. And to our final destination 14 hours after we were suppose to arrive. I expect a complete refund from this flight from JFK- Budapest. It was the worst experience ever."

Prós: "The crew was nice and the food was alright. Good entertainment and comfy plane."

Prós: "The service was excellent!"

Prós: "Loved all of the coffee tea and drink offerings, they were frequent but not overbearing. Vegetarian option was pretty okay."
Contras: "Seats were as tight as expected for coach but felt as if they were lacking cushioning on the backs, as if they were almost completely worn through."

Prós: "I'm alive and i eventually arrived at my final destination."
Contras: "50 characters is too few. the check in crew made me miss my flight."

"Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience."

Prós: "The crew was awesome"
Contras: "Figure out how to shorten flight"

Prós: "Good"
Contras: "Good"

Prós: "Crew was good"
Contras: "Arrived one hour late."

Contras: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Prós: "The crew was amazing and the seat comfortable"
Contras: "Nothing I can think of yet."

Contras: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."

Prós: "No problems"

Prós: "Flight Crew were great"
Contras: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."

Prós: "Land crew attention was polite and nice"
Contras: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Prós: "Seats small uncomfortable"
Contras: "Bigger seats."

Prós: "Crew was very nice, very helpful"
Contras: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"

Prós: "Good selection on inflight entertainment"
Contras: "Lack of food choices."

Prós: "Excellent service and on time performance."

Contras: "The most unprofessional ground staff I have met coupled with the most disorganised airport"

Contras: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."

Prós: "It was a very short flight"

Contras: "The orderliness during boarding needs more work"

Contras: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Prós: "They are nice and friendly"
Contras: "Toilets should be cleaned often"

Prós: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Contras: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."

Prós: "Cheap fare, no frills."
Contras: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."

Prós: "The quality of the planes"
Contras: "The food"

Prós: "Seats are delapidated and food is ok!"
Contras: "Crew were very good"

Prós: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Contras: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Contras: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Prós: "Good food for a such a short trip to Nairobi."
Contras: "Boarding very confusing, gates changing and could barely hear through the PA system."

Contras: "Rude Staff"

Prós: "Comfortable, excellent service"
Contras: "Nothing - everything was fine."

Contras: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"

Prós: "Modern aircraft, good fleet in general"
Contras: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Prós: "On time"

Prós: "Comfort The crew is always so helpful."
Contras: "Food did not agree with me again."

Prós: "The staff assistance Kosher food was great"
Contras: "Overhead baggage compartment was taken over by cups and stuff"

Prós: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Contras: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"

Contras: "I sent them an email about an issue with my flight but they didn't get back to me"

Prós: "Prior seating options, friendly air hostess, and vegan meal options."
Contras: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"

Prós: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Contras: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"

Prós: "Great prices, and helpful staff"
Contras: "The food was mediocre, almost poor."

Prós: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Contras: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"

Prós: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."

Prós: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Contras: "About time they introduced WiFi on flights"

Contras: "Luggage was lost"

Contras: "Seats were dirty"

Prós: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Contras: "."

Prós: "Seats were comfortable & some of the cabin crew were courteous"
Contras: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"

Prós: "After I bought the tickets then they cancelled three or of the fire legs and have me over night flights, who does that? There was no storm, no earthquake, why? I'll never Vik with them again. And, weeks later I'm still trying to get my money back, over a thousand dollars lost to an unprofessional airline."
Contras: "What did I like? Nothin!!!."

Prós: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Contras: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."

Contras: "Horrible food selection, needs improvement"

Contras: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"