Avaliações de hóspedes
Avaliação geral
7,3
Bom
Baseado em 2.341 avaliações
Geral
7,5
Embarque
7,6
Conforto
7,2
Tripulação
7,8
Entretenimento
7,1
Comida
6,8
Pular para o conteúdo principal
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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2,0
Contras: I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport
avaliação de
-
10,0
Great flight, great airline
Prós: Always great service on Iberia.
Contras: My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!
avaliação de
-
7,3
Crew was busy selling stuff
Prós: A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight.
Contras: Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip.
avaliação de
-
9,6
Prós: Attention and FOOD! Although it was a very small brunch it was amazing!
avaliação de
-
6,5
Very close to low-cost service
Prós: Legroom and cabin crew
Contras: Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie.
avaliação de
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6,6
Prós: Professional kind and helpfull crew Punctual departure and arrival on time
Contras: No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs
avaliação de
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4,6
Prós: On time
Contras: EVERYTHING was a charge Water wasn't even offered.
avaliação de
-
10,0
Prós: Excellent treatment
avaliação de
-
3,6
Prós: Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American
avaliação de
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7,0
A plane only for short, skinny people!
Prós: The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions.
Contras: Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats.
avaliação de
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2,0
Disastrous management of the issue
Prós: Nothing
Contras: Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection.
avaliação de
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3,3
Horrible
Prós: Nothing
Contras: Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame
avaliação de
-
10,0
Great flight, great airline
Prós: Always great service on Iberia.
Contras: My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!
avaliação de
-
9,6
Prós: Attention and FOOD! Although it was a very small brunch it was amazing!
avaliação de
-
10,0
Prós: Excellent treatment
avaliação de
-
7,3
Crew was busy selling stuff
Prós: A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight.
Contras: Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip.
avaliação de
-
6,6
Prós: Professional kind and helpfull crew Punctual departure and arrival on time
Contras: No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs
avaliação de
-
7,0
A plane only for short, skinny people!
Prós: The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions.
Contras: Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats.
avaliação de
-
2,0
Contras: I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport
avaliação de
-
6,5
Very close to low-cost service
Prós: Legroom and cabin crew
Contras: Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie.
avaliação de
-
4,6
Prós: On time
Contras: EVERYTHING was a charge Water wasn't even offered.
avaliação de
-
3,6
Prós: Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American
avaliação de
-
2,0
Disastrous management of the issue
Prós: Nothing
Contras: Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection.
avaliação de
-
3,3
Horrible
Prós: Nothing
Contras: Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame
avaliação de
Status do voo
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Informações de contato da Iberia
- IB Código IATA
- 55 11 3956 5999 Ligue
- iberia.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.