Avaliações recentes
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10,0
Prós: Very friendly and cooperative staff
Contras: The car had a defective tyre that should have been checked before handing the car
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4,4
Prós: Easy drop off
Contras: The excess in the case of an accident was up to the whole value of the car! Usually on third party websites, it is around 2000-2500 euros. We had to pay 50 euros extra per day for the CDW. I should have known there is something hidden in the price shown on your website. Last time renting with you.
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2,0
Contras: They did not have car I reserved. My flight was delayed 2 hours and they did nothing to help assist in finding me a new car. I ended up having to use a different company at 2x the cost.
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7,6
Contras: More transparence in the insurence costs
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6,0
Wrong car size
Contras: I requested the small car since we were driving to the old medieval cities with little space to maneuver. Instead we got station wagon and were told there are no any smaller cars available. I have to say, that the driving in the cities and, especially, parking was a challenge.
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2,0
Contras: They initially gave me the option between 2 vehicles. After making a selection they told me that it would be an upgrade. The woman named Natalia became very irate when I asked about why I was given an option in the first place. If I was not pressed for time I would have left and rented with another agency.
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6,0
Automatic Transmission Not Available
Prós: The attention of the staff was very good. They were very kind.
Contras: Even though I reserved and automatic transmission car and that I received a confirmation from the rental car company, they did not have those kind of vehicles available when I arrived. After I waited for more than one hour and a half, I just decide to call a friend who knew how to drive in manual transmission I was lucky enough to find him available so he drove. Otherwise I would have had to cancel my trip since I only know how to use an automatic transmission car and the company did not have those.
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4,4
Prós: Easy drop off
Contras: The excess in the case of an accident was up to the whole value of the car! Usually on third party websites, it is around 2000-2500 euros. We had to pay 50 euros extra per day for the CDW. I should have known there is something hidden in the price shown on your website. Last time renting with you.
avaliação de
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2,0
Contras: They did not have car I reserved. My flight was delayed 2 hours and they did nothing to help assist in finding me a new car. I ended up having to use a different company at 2x the cost.
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6,0
Wrong car size
Contras: I requested the small car since we were driving to the old medieval cities with little space to maneuver. Instead we got station wagon and were told there are no any smaller cars available. I have to say, that the driving in the cities and, especially, parking was a challenge.
avaliação de
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2,0
Contras: They initially gave me the option between 2 vehicles. After making a selection they told me that it would be an upgrade. The woman named Natalia became very irate when I asked about why I was given an option in the first place. If I was not pressed for time I would have left and rented with another agency.
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6,0
Automatic Transmission Not Available
Prós: The attention of the staff was very good. They were very kind.
Contras: Even though I reserved and automatic transmission car and that I received a confirmation from the rental car company, they did not have those kind of vehicles available when I arrived. After I waited for more than one hour and a half, I just decide to call a friend who knew how to drive in manual transmission I was lucky enough to find him available so he drove. Otherwise I would have had to cancel my trip since I only know how to use an automatic transmission car and the company did not have those.
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