Encontre passagens aéreas baratas de Aeroporto Internacional do Rio de Janeiro-Galeão a Madri

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Confort and kindness"
Contras: "It was too cold"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Refeições de alto nível"

Prós: "Great plane and staff"
Contras: "Delayed"

Prós: "Very professional"
Contras: "Lost luggage"

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Contras: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Prós: "the crew was nice"
Contras: "Seat confort on long flights, leg rooms,"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Prós: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contras: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Prós: "The crew!!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Good comfortable seat with extra leg room. Pleasant crew."

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Prós: "Very pleasant, professional crew"
Contras: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Flying with KLM is a pleasure"

Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Prós: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: ".Very much on time with pleasant service."
Contras: "Can nit find much fault fir a short run!"

Contras: "Bit cramped for space"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Tripulação"
Contras: "Tudo"

Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."

Prós: "nada a destacar"

Prós: "A Tripulação atenciosa"
Contras: "Comida"

Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."

Contras: "The flight was delayed 7 hours"

Contras: "Foi ótimo"

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Contras: "Nothing"

Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Tripulação tranquila."
Contras: "O lanche."

Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Prós: "A comida Latam é muito gostosa e boa"

Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."

Prós: "O embarque foi rápido e a decolagem aconteceu no horário."
Contras: "Espaço entre os acentos. Não poder escolher o acento durante o check-in, é ruim."

Contras: "Embarque pelo finger."

Prós: "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Contras: "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Contras: "No music or movies offered on this flight that was 5 hours long"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Contras: "Snack . Don’t have 0 snack in the plane"

Prós: "Puntual"

Prós: "Assento confortável."
Contras: "Já expressei. Abrs"

Contras: "Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least."

Prós: "-"
Contras: "Infelizmente o serviço de bordo é ridículo. Já foi o melhor do Brasil. Se a passagem fosse muito mais barata, mas nem isso. LATAM, última opção para escolher passagens"

Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."

Prós: "plane"
Contras: "baggage delivery"

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "Pilot and copilot superb"
Contras: "Food and boarding! Using a ladder is outdated!!!"

Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Contras: "Espaço"

Prós: "The inflight crew was nice."
Contras: "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "A tripulação era muito simpática"
Contras: "Maior rapidez no embarque"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "Tripulação."
Contras: "Aeronave com muitos sinais de uso e precisando de alguns reparos nas poltronas."

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"

Prós: "Nothing in particular"
Contras: "Organization, information and communication"

Prós: "Gostei do descaso com os passageiros, ficamos por 1 hora e meia embarcados devido à uma mentira com relação ao abastecimento que na verdade era tempo para a troca da tripulação. Nem ao menos serviram agua. TAM = LIXO"
Contras: "."

Prós: "Rapidez no embarque e welcome drink."
Contras: "Aeronave muito antiga, o controle da multimídia não funcionava corretamente, o fone de ouvido falhava quando ligado no modo de cancelamento de ruído e o multimídia travou 2 vezes e precisou ser reiniciado durante o voo."

Prós: "Nothing at all"

Prós: "O atendimento do pessoal. Desde o balcão de check in até a tripulação. A comida."

Prós: "Pontualidade, atendimento e refeições."
Contras: "Equipamento, poltronas e entretenimento da classe business premiun antigos. Falta de ponto para recarregar equipamentos."

Prós: "Muito atraso sem nenhuma satisfação"
Contras: "De nada além de me mudarem de voo sem aviso nenhum"

Prós: "Poor"
Contras: "Poor"

Prós: "Crew were very good."
Contras: "No vegan food available."

Contras: "Staff Curtsy and overall gestures!!"

Contras: "Seat recline was broken- wouldn’t hold position."

Prós: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contras: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Prós: "Crew memebers"
Contras: "Nothing"

Contras: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Prós: "Everything! The service was exceptional!"

Prós: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Contras: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Contras: "Entertainment worked sporadically"

Prós: "Crew great."

Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."

Prós: "Nada"
Contras: "Horário"

Prós: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Prós: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Prós: "Crew was wonderful and welcoming!"

Prós: "Crew was awesome!!"
Contras: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Prós: "Flight was in time"

Prós: "The crew was friendly and always came around with water."
Contras: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "srfghj"
Contras: "fghjkl"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Contras: "Nothing"

Contras: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Prós: "The crew was very gentile."
Contras: "No enterteinment on the plane."

Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"

Prós: "Crew was nice, too short of a flight to figure out more"
Contras: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Contras: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contras: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Prós: "Quiet! No noise-canceling earphones needed. Delicious food."

Contras: "Flight was delayed by 1h30min, so we arrived very late"

Contras: "I don’t know why they keep making boarding with stairs and bus."

Contras: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "It was ok fligh"
Contras: "Food was not so good"

Prós: "The service"
Contras: "Nothing"

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Prós: "Efficient on and off Staff polite and helpful"

Contras: "There are always delays. Today it was that internet was down."

Prós: "General air of professionalism is reassuring"
Contras: "Food, crew appear rushed"

Prós: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Contras: "2 hours delayed..."

Contras: "Clean. Courtesy of staff on plane."

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Aeronave velha e tripulação não muito simpática!"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Prós: "Nothing"
Contras: "Péssimo atendimento"

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "Nao viajei .. foi uma m. Memandarm email sabado. A noite , pela correria da viajem .. nem vi. Cheguei la e nao havia reserva ... Alem do que descontaram o valor da minha conta !!!!! Nunca me acontecu antes ... Flightnetwork nuca mais !,,,,"
Contras: ".."

Prós: "Nice people. New air plane Good movie Excellent service"

Contras: "The only bad thing is that the checking at JFK was very long!!!!"

Prós: "Good movie selection"
Contras: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Contras: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."

Prós: "Good and beverage selection was great"
Contras: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."

Prós: "Good deal and good service!!"
Contras: "Not very Organized at boarding!!"

Prós: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Contras: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Prós: "Fast boarding."
Contras: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."

Prós: "Wide bodied aircraft"
Contras: "No free drinks or snacks"

Prós: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Contras: "See above"

Prós: "Staff, entertainment, food and the plane itself were all good."
Contras: "Leg room not great, but better than most planes."

Prós: "Filmes e poltrona que reclina bastante"
Contras: "Nada"

Contras: "Iberia is not good at boarding"

Prós: "not budget airline"
Contras: "nothing different with budget airline, small seat, paid food and seat..."

Prós: "Iberia"
Contras: "No help from kayak vayama to get additional baggage, seats"

Contras: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Prós: "On-time with excellent service. Clean."
Contras: "No issues."

Contras: "It was cancelled"

Prós: "Chaos at the airport, but as soon as inside the airplane almost everything was excellent. Head stewardess in Eco was phenomally friendly"
Contras: "One staff member extremely unfriendly to everybody. Also, Iberia was not able to sit groups together."

Prós: "Nothing"
Contras: "Left late, rude crew, very uncomfortable experience"

Contras: "Atraso de 30 min"

Contras: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."

Contras: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."

Prós: "Excellent service and food!"

Prós: "Direct flight with good entertainment system if you fly in one of the newer airplanes."
Contras: "Poor service. It seems most if not all Iberia staff are not happy to work for this airline, and definitely hot happy to work with people. My kids asked a few times why those people were upset (regarding both flight crew as well as ground crew). Online services to request seat assignments does not work. We tried to get seat assignments over the phone, and it seems Iberia only picks up the phone if you going to purchase a ticket, otherwise forget about getting help over the phone, and/or online (email as well as website). After trying to obtain child menus over the website and phone, I drove to the airport Iberia desk to order it there two days before the flight. The desk manager was helpful and requested for us to send an email with the request, so he could set it up once the flight opened up two days before the flight. I sent out the email to find out on the flight once food service started that the request was never placed."

Contras: "Seats do not recline. Not even water was offered."

Prós: "On time, good food, good entertainment, friendly flight attendants!!!"
Contras: "There was nothing I didn't like"

Contras: "Meu vôo foi cancelado por conta da pandemia e 6 meses depois ainda não recebi meu voucher para fazer outro vôo. Atendimento é péssimo. Me sinto lesada pela TAP."

Prós: "Comida ok. Embarque ótimo."
Contras: "Muito apertado. Algumas turbulências e tripulação não muito simpática."

Contras: "Easy checkin, friendly staff, nice quick flight"

Contras: "Informação e não mentir"

Prós: "Nice crew."
Contras: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Prós: "Nothing"
Contras: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "The staff"
Contras: "Providing more drinks and beverages"

Contras: "O voo para o Porto foi cancelado por atraso e fui redirecionado diretamente para Madri"

Contras: "O voo foi cancelado por atraso. Fui encaminhado à Madri direto de Lisboa com um atraso de quase 2 horas"

Prós: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Contras: "Flight was delayed which was out of their control"

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"

Contras: "Gate location information delayed until last minute!"

Prós: "Tudo 100%"
Contras: "Tudo 100%"

Prós: "Obentreterimento."
Contras: "Não terem extraviado minha bagagem em um voo direto."

Prós: "Tudo"
Contras: "Estar tudo 100%"

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Prós: "Tripulação gentil. Comida boa para classe econômica. Assentos razoavelmente confortáveis."
Contras: "O sistema de entretenimento muito lento par aceitar os comandos. Embarque tenso devido greve dos aeroportuários em Lisboa."

Contras: "As cadeiras não reclinavam em um voo de 2:15h"

Prós: "Rapidez no embarque."
Contras: "Atrasou a decolagem em 40 minutos e o sistema de entretenimento a bordo estava em pane."

Contras: "Long wait on crowded hot bus to the plane."

Prós: "nada excepcional, mas tudo certo."
Contras: "faltou entretenimento de bordo"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."

Prós: "Pontualidade"
Contras: "Aeronave é mais velha"

Contras: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."

Prós: "O serviço de bordo e a organização."
Contras: "A espera para o embarque."

Prós: "It was quick."
Contras: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Prós: "Pontualidade"
Contras: "Não tem opção de entretenimento via app"

Contras: "Do atraso do voo que os trouxe sérios problemas. Ao chegarmos, o metrô tinha encerrado seu funcionamento. Táxi nem pensar, pois há ia uma greve."

Prós: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Contras: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Prós: "Delayed"

Contras: "Bad experience with charged"

Prós: "Boa técnica , voo seguro ."
Contras: "Atraso muito grande, passageiros em avião quente , no sol."

Prós: "Tripulação educada."
Contras: "Encosto com pouca inclinação ."

Contras: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Contras: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

Prós: "The staff was great, very friendly and helpful. Super accommodating. They had wonderful customer service."
Contras: "The videos weren’t working, so we had no flight entertainment. I didn’t realize I had to pay $105 USD for my ONE 25 kg bag since it wasn’t on their website nor was I told at check-in. They called my name at the gate and told me I had to pay for it. The food wasn’t that great— my potato, or maybe yucca?, was rock hard, and the chicken needed a lot of salt. The seats didn’t decline that well, and the temperature was either freezing or really hot."

Prós: "Tripulação simpática e com ótima apresentação"
Contras: "Sistema de mídia inexistente! Não tinha opção de filmes, apenas tv e mesmo assim com PÉSSIMA qualidade de imagem (quando tinha imagem e não apenas som). Por sorte viajo com meu Kindle! A gerente do guichê do GIG é totalmente despreparada para o cargo, decepcionou muito no check in quando informei que tinha adquirido bilhete com bagagem e na hora no sistema deles dizia ué não tinha. Tive que pagar para depoispleitear... desgaste desnecessário! O voucher de confirmação da passagem não indica quantidade de bagagem (quando tem ou não), logo, eh importante ficar esperto para não ter desagradáveis surpresas. Alimentação ruim! Assento é pouco acolchoado quando comparado com Air France e outros, por exemplo."

Prós: "The crew was amazing. Very professional, kind, and accommodating."
Contras: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."

Prós: "Belam cake was lovely !"

Prós: "nothing."
Contras: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Prós: "Simpatia da tripulação"
Contras: "Estava frio demais dentro do avião!"

Contras: "My luggage did not make it to Florence from Lisbon. Very unhappy about that."

Prós: "Cordialidade de tripulação"
Contras: "Assentos apertados"

Contras: "O assento quase não reclinava"

Prós: "Viajei pela executiva em 20 de maio com escala em Lisboa rumo a Roma. Os comissários de bordo foram extremamente atenciosos, sobretudo ao final do primeiro trecho, quando gentilmente me ajudaram muito a retirar meu celular que havia caído entre o assento e a parede. No segundo trecho, de Lisboa a Roma, a comissária Dalva foi gentilíssima e merece especial elogio de minha parte. As refeições foram boas e bem apresentadas, assim como as bebidas. Contudo, sugiro apenas a melhora dos assentos, que achei desconfortáveis, sobretudo para os pés, já que mal havia espaço para colocá-los e do kit de amenidades, no meu entender muito fraco para quem viaja numa executiva e paga por isso. Esclareço que prefiro a executiva especialmente pelo conforto, mas infelizmente os aviões da TAP estão distantes ainda de um padrão satisfatório para o custo cobrado (o voo de Lisboa a Roma foi num assento comum, um pouco mais afastados os bancos apenas), como existe em companhias menores, tal como a Air Marroc, por exemplo."
Contras: "Por estar na executiva, achei que haveria alguns sanduíches ou snacks à disposição dos passageiros entre o jantar e o café da manhã. A KLM e a Air France disponibilizam isso até mesmo nos voos da classe econômica e a TAP nem na executiva. As poltronas e o Kit de amenidades (necessaire) eram fraquíssimos para quem paga (caro) por isso."

Prós: "O fato do vôo ser direto. Numa viagem de férias é muito bom chegar rápido ao destino"
Contras: "Não é de não gostar, pois é o que podemos pagar, mas os lugares estão bem apertados"