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Contras: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Prós: NOTHING WAS GOOD

Contras: EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST

Prós: got it on time...even shorter than planned.

Contras: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Prós: Trip was short.

Contras: Nothing

Contras: Not missing our connecting flight because if flight / airport delays.

Prós: Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!

Contras: Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry.

Contras: Nossa gostei muito ! Perfeito. a TAP estar de parabens Continue assim. Obrigado.

Prós: Boarding was quick and the food was quick, efficient and goo.

Contras: Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding.

Prós: Comfortable,clean and new plane

Contras: It was all very nice nothing to change

Prós: I reached my distanation safe

Contras: Newer and cleaner plane better entertainment

Prós: Entertainment was good.

Contras: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.

Prós: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Prós: Crew was fantastic, seats and entertainment was great. Very good food choices.

Contras: Everything was very good.

Prós: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Contras: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Prós: Seat space a bit tight . I should have upgraded to more leg room . Next time!

Prós: Crew was awesome!!

Contras: I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.

Prós: great food, entertainment and seat comfort

Contras: nothing

Prós:

Contras:

Prós: Food and wine. Entertainment.

Contras: Sat closer to water closet. Maybe more air freshener in there.

Prós: The flight is great once you are through security.

Contras: The airport experiance is not for the faint of heart

Prós: Comida estava boa

Contras: Imagina um voo de 3h sem poltrona reclinável apertada vide que eu tenho 1,84 de altura! Sem entretenimento nenhum!

Prós: Leg room was good

Contras: We were prevented from bringing water on board and then only provided with small glasses three times during the long flight.

Prós: The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot.

Contras: The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs.

Contras: Toilets were extremely dirty. Impossible to use

Contras: Few movies. Not good food options

Contras: Online check in didn’t work.

Contras: It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags.

Prós: Conforto e horário correto.

Prós: Tripulação muito gentil e atenciosa

Contras: As poltronas deveriam ser mais confortáveis

Contras: Very nice crew. Attentive, professional and kind

Prós: O voo chegou 10 minutos antes do horário previsto.

Prós: Crew nice

Contras: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Prós: Le personnel à bord était très accueillant et professionnel

Contras: L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol

Prós: Confortable

Contras: Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles.

Prós: Smooth flight

Contras: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

Contras: Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump.

Prós: No food or drinks included. I know that it is law cost flight but you can give water and a snack ...

Prós: Crew nice

Contras: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Prós: Everything was as expected except for the inconvenience of no having food on board.

Contras: Had to pay for food. not a single chip :(

Prós: Nothing

Contras: Better service, comfy seats with recline and entertainment

Prós: The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel.

Contras: I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee.

Prós: Scam

Contras: Do not sell flight you are not able to manage. Shame

Prós: The overall experience was great

Contras: It was indeed a good experience

Prós: Crew was great, the rest was average

Contras: My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover.

Prós: Everything was as expected except for the inconvenience of no having food on board.

Contras: Had to pay for food. not a single chip :(

Contras: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Contras: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

Prós: Punctuality!

Contras: We actually did not go directly to Marseille, but due to a delay, we missed our initial connection and had to take a flight from London to Frankfurt and then from Frankfurt to Marseille. The total trip was 24 hours long and exhausting.

Contras: Having gate #earlier than 1 hour before takeoff

Prós: NA

Contras: NA

Contras: Nothing Everything was bad specially the crew

Prós: Amenities

Contras: Delayed flight

Prós: Crews very bad if u asking for something. Nobady care of you

Contras: Everything needs to be better

Prós: Everything

Contras: Nothing

Prós: Yes de crew was amazing.

Contras: The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you.

Prós: Everything was as expected except for the inconvenience of no having food on board.

Contras: Had to pay for food. not a single chip :(

Contras: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Prós: got it on time...even shorter than planned.

Contras: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Prós: Stewardesses were very friendly and helpful. Moved us to a row with empty seats so we could have more room!

Contras: Food

Prós: It was just on time.

Contras: The seats are very small hence not comfortable at all.

Contras: If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee

Prós: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.

Prós: Crew was nice.

Contras: An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon.

Prós: Service ,staff

Prós: Comida e bem servida o tempo todo

Contras: o banheiro estava podre e não tinha papel já no meio da viagem muito menos sabonete e quem dirá papel toalha!

Prós: Nothing

Contras: V poor hospitality and i was treated like a prisoner during my 1 nt trnsit at casablanka airport before my flight to jfk Also I didnt receive my 2 bags at jfk airport and till now i didnt hear from them till now I wish that anyone can help find my bags. I will never book on royal ait maroc again

Prós: Overall KLM experience is good

Contras: Food quality was mediocre for a business class flight.

Contras: This was just a short commuter flight from Lyon to Amsterdam for connection.

Prós: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Contras: the headrest is hard. Apart from that- all was fine

Contras: Boarding was very slow.

Prós: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Prós: The seat was ok and the crew was very kind

Contras: There were no healthy options available to eat on this flight.

Prós: Was not full

Contras: Out dated plane. Poor boarding process, bad service horrible food

Contras: Moore snack

Contras: They took too long for check in. The crew was confused

Prós: Boarding was quick and the food was quick, efficient and goo.

Contras: Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding.

Contras: Departing on time.