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Contras: The lunch could be better with a cracker or Bread.

Prós: Excellent selection of movies and the dinner was very good.

Contras: Breakfast eggs and mashed potatoes were wet and too watery.

Prós: On time, friendly staff

Prós: Seat was comfortable and the entertainment was good.

Contras: Honestly, almost everything was good. At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it. It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Prós: Reclinable seats.

Contras: The food!! The lights could be dimmed as it was a night flight.

Contras: Information on arrival time was not correct

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: We upgraded to first class, so everything was perfect!!

Contras: Nothing

Prós: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Contras: Train the staff to be nice and pleasant

Prós: It was Okay

Contras: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Contras: Voo cancelado, sem aviso prévio

Prós: Flight wa smooth, little to no turbulence.

Contras: No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok.

Prós: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.

Contras: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.

Prós: Everything

Prós: The staff is always very polite and nice.

Contras: First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Prós: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Contras: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Prós: The crew was great

Contras: 1-2 +cms leg space

Contras: Seat angle adjustment was not the most comfortable for sleeping.

Prós: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Contras: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Prós: The crew was very cordial and professional

Contras: The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit

Contras: Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again

Prós: Seats were comfortable and the crew was great.

Contras: While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times.

Prós: Nothing

Contras: Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude

Prós: Nothing

Contras: Time schedule Better customer services

Prós: The crew was very nice.

Contras: The seats had such little cushion that it made the flight extremely uncomfortable.

Prós: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Contras: Better choice of movies

Contras: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Prós: Organized process and controls.

Contras: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Prós: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Prós: Delicious inflight meal and outstanding service!

Contras: Please keep up the same standards

Prós: Great service, tasty sandwich.

Contras: Boarding was a bit of a scrum.

Contras: Very long flight

Prós: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Prós: Good enough.

Contras: Really but service I m not recommended sorry

Contras: Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare

Prós: Very good crew.

Contras: Both in-bound and out-bound flights were delayed.

Prós: Excellent selection of movies and the dinner was very good.

Contras: Breakfast eggs and mashed potatoes were wet and too watery.

Prós: Nop

Contras: Streaming

Prós: Flight was fine

Contras: Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors.

Prós: The flight was on time and the staff were great.

Contras: The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.

Contras: DELAY

Contras: New variety of food

Prós: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Contras: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Prós: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Contras: For me this part is not applicable

Contras: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Prós: The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok.

Contras: First class

Prós: Good flight

Contras: The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements.

Prós: Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico Instead of Interjet or volaris

Contras: Great flight and airline

Prós: Confort and kindness

Contras: It was too cold

Prós: Services is good .

Contras: Food can be better

Contras: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Prós: Fast boarding

Contras: Slow in refuelling, got us delayed for 40-

Prós: Service and comfort.

Contras: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Prós: We upgraded to first class, so everything was perfect!!

Contras: Nothing

Prós: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Prós: Nice crew.

Contras: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.

Prós: Nada.

Contras: Tudo tem que ser melhorado

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Prós: Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia.

Contras: Tudo, o atendimento ao cliente é péssimo.

Prós: Reclinable seats.

Contras: The food!! The lights could be dimmed as it was a night flight.

Contras: New variety of food

Contras: I not get to go my flight, I couldn't get reimbursement

Prós: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Contras: For me this part is not applicable

Prós: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Prós: Very good crew.

Contras: Both in-bound and out-bound flights were delayed.

Prós: Nothing

Contras: The puntuality

Prós: Seat was comfortable and the entertainment was good.

Contras: Honestly, almost everything was good. At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it. It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.

Prós: On time, friendly staff

Prós: Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving.

Contras: More communications when the flight has been delayed and sitting there.

Prós: Crew was awesome, airplane was new and clean All planes were on time

Contras: The food

Prós: Friendly crew short plane trip.

Prós: Entertaining sistem

Contras: Boarding

Prós: We got to London on time.

Contras: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Prós: Organized process and controls.

Contras: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Contras: Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!

Prós: They change my seat from middle to window, but that’s all.

Contras: Flight delayed. Food was salty and cafeteria like.