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Prós: The crew was friendly and helpful.

Contras: I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy.

Prós: In time. Plane half full. Perfect.

Contras: Dinner (entree, salad, shrimp appetizer, roll, and flan) and breakfast (fruit,croissant, roll,meat, cheese) were delicious -- but left us stuffed.Outstanding service. Milk or creme with coffee would have been nice.

Prós: clean and fast

Contras: use airport finger in Lisbon airport

Prós: Service was good and so was the entertainment

Contras: I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available

Prós: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Prós: Space between our feet.

Contras: Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat.

Prós: The seat was ok and the crew was very kind

Prós: The crew was good

Contras: Place for the legs and better food

Contras: nothing

Prós: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Prós: Swiss is always excellent

Prós: entertainment was good

Contras: the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice

Contras: The comfort and the food

Prós: We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!

Contras: Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this.

Prós: Every thing is excillent

Prós: Fantastic Crew!

Contras: Seats are comfortable but tight.

Prós: The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.

Contras: Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand

Prós: Great seat. Comfortable. Quick boarding.

Contras: Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,

Contras: Food

Contras: Need more leg room!!! Larger meals needed.

Prós: Being fed was amazing and watching free TV was great!

Contras: I wish there were personal fans because it got uncomfortably hot sandwiched between people

Prós: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Prós: It was all fine

Contras: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Prós: Boarding was easy.

Contras: Food ! Tasteless and bald..

Contras: Make the flights on time!!! Cancelles my flight and totally ruined my vacation!!

Prós: Cheap ticket price

Contras: Flight landed more than an hour late in India. Other than that nothing really need to be said for improvement at the moment.

Prós: The crew was “matter of fact”.

Prós: Finally got on plane 7 hours late

Contras: Was promised $400 euro per person and never got anything credited to my credit card as promised, had regular full fare ticket and got placed on standby twice then finally boarded 3rd plane 7 hours late from original flight boarding

Prós: Nothing

Contras: Missed connection, horribly slow boarding

Prós: 1. I liked the semi-casual look of the staff on Joon. I would rather have gentle giants who smile rather than perfect looking people who will not smile at you

Contras: 2. Comfort - Seats are too tiny. When you choose the window seat, it is a twin seater. There was not enough space, especially hand rest for 2 people.

Prós: Good service. Decent food.

Contras: Very uncomfortable seat. Seat cushion very worn out, lack of padding. Back of the plane wags back and forth for most of the flight.

Contras: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Prós: Ok

Prós: The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem.

Prós: On time and pleasant service .

Contras: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.

Prós: Yeah Ok...average

Contras: More movie options

Prós: Good service, entertainment screen were good. Food was good.

Contras: None

Contras: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.

Prós: Not a lot. Just that the departure was on time.

Contras: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".

Prós: De nada

Contras: Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos

Prós: Assento confortável, aeronave nova e sistema de entretenimento ótimo

Contras: O voo de SP atrasou devido a problemas mecânicos e para a conexão havia uma espera de mais de 6h. Nos deram somente um voucher para comer sem oferecer nenhum tipo de conforto

Contras: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

Prós: Really spacious, clean and comfortable

Contras: Good service but not top of the line "go out of their way" service

Prós: The seat was ok and the crew was very kind

Contras: The charge for baggage but when i bought the ticket i received that the baggage was included

Contras: Not a fan of the elevator music they play. Unnecessary

Prós: Friendly and the seats were more comfortable I think.

Prós: Superb food

Contras: Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue.

Prós: super friendly crew. attentive and cordial

Contras: wine only, no other alcohol

Prós: I would def use this airline again.

Contras: The only issue was they’re weren’t any outlets to charge your phone or laptop

Contras: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.

Prós: Aireuropa is bullshit

Contras: Not a fan of the elevator music they play. Unnecessary

Contras: It is an airline that deceives you

Prós: Crew was kind and gracious.

Contras: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

Prós: Service was slow, but fine.

Contras: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Prós: The crew

Contras: Boarding by rows and not like cows all at one time

Prós: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Contras: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Prós: The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others.

Contras: I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!

Contras: Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue.

Prós: A comida era boa.

Contras: A qualidade do pãozinho servido precisa melhorar.

Prós: crew was so very helpful. Food was surprisingly good

Prós: The flight crew on the flight was amazing. Went beyond basic needs and requirements.

Prós: Crew and food were great.

Contras: Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore.

Prós: Air France personnel is always really helpful

Contras: Food and comfort in short haul are not the best - but the flight is short...

Prós: The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!

Prós: It didn't crash

Contras: 1. The website didn't work so I could not choose my seat upfront, had to seat next to the bathroom, it was hours of torture 2. Absolutely grumpy flight attendants 3. No electronic equipment allowed, even in airplane mode (?? nonsense) 5. I will never, in any case, ever fly Air China again in my life

Prós: Great customer service, and very comfortable ride

Prós: Nothing

Contras: They should improve connections

Prós: Friendly and helpful crew. Efficient check-in

Contras: Airplane food and overpriced extra baggage