Avaliações de viajantes
Avaliação geral
7,2
Bom
Baseado em 5.335 avaliações
Embarque
7,3
Conforto
7,2
Tripulação
7,9
Entretenimento
6,6
Comida
6,9
Encontre passagens baratas na TAP AIR PORTUGAL
Ida e volta
Econômica
Informações sobre a TAP AIR PORTUGAL
| Código IATA | TP |
|---|---|
| Rotas | 209 |
| Rota principal | Lisboa Humberto Delgado a Funchal Madeira |
| Aeroportos em que opera | 85 |
| Aeroporto principal | Lisboa Humberto Delgado |
Avaliações recentes
Avaliações dos viajantes
561
473
395
206
207
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0,0
Prós: I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer.
Contras: Pleace call 666 394 865
avaliação de
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8,6
Prós: Seats are way more comfortable than other flight companies
Contras: Crew could have been more patient
avaliação de
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10,0
Prós: The extra legroom in the Classic Package Seats.
Contras: The snacks where a little on the dull tasteless side.
avaliação de
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2,0
Prós: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Contras: It is always better to buy tickets through the airline.
avaliação de
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8,6
Contras: All seats are uncomfortable on all planes
avaliação de
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8,6
Contras: Seats are very uncomfortable in all planes
avaliação de
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9,0
Prós: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Contras: Greater weight allowance for carry-on luggage.
avaliação de
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10,0
Prós: Great customer service!
Contras: NA
avaliação de
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6,3
Prós: Food
Contras: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
avaliação de
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8,8
Prós: Much more comfortable than I expected. Attentive flight attendants.
Contras: After flying cheapi airlines, norhing. It was a great experience.
avaliação de
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8,0
Prós: The seats are comfortable.nice leg room.
Contras: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
avaliação de
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2,0
Prós: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
Contras: A different airline
avaliação de
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10,0
Contras: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
avaliação de
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6,0
Prós: The on-board entertainment
Contras: More food, more water
avaliação de
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6,0
Prós: Boarded fast
Contras: Hours of flight
avaliação de
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6,0
Prós: Quick flight
Contras: Bad delay, long security line there
avaliação de
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5,6
Prós: Smooth flight
Contras: More food, more water
avaliação de
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5,6
Prós: Comida ok. Embarque ótimo.
Contras: Muito apertado. Algumas turbulências e tripulação não muito simpática.
avaliação de
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9,0
Prós: Amazing crew
Contras: Food was ok. Seat was crowded. Everything else was excellent.
avaliação de
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9,0
Prós: Yes, it was comfortable and they r nice.
Contras: Ummmm delayed both flights were delayed, it was annoying
avaliação de
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7,6
Prós: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Contras: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
avaliação de
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7,3
Prós: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
Contras: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
avaliação de
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3,3
Prós: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
Contras: TAP being on time and giving a reason why the flight was late
avaliação de
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10,0
Prós: TAP is great to fly, friendly, safe and solid, nice crew
avaliação de
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10,0
Prós: I liked the food
avaliação de
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3,0
Prós: Not much. Poor service, bad crew
Contras: Better service
avaliação de
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4,8
Prós: Sleeping and being left alone
Contras: Food, Service by cabin crew because they never smiled
avaliação de
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3,6
Prós: Sleeping.
Contras: 1 hour delay Duden to luggages!
avaliação de
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10,0
Prós: Service was great and the airplane was very well maintained.
Contras: More water, I was thirsty most of the time.
avaliação de
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3,0
Contras: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.
avaliação de
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10,0
Prós: The flat bed
Contras: The Captain made loud announcements waking you up
avaliação de
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10,0
Contras: Easy checkin, friendly staff, nice quick flight
avaliação de
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8,8
Prós: All services were very good.
Contras: Overnight sleeping in extended seats in Business Class were cramped.
avaliação de
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2,0
Prós: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
Contras: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
avaliação de
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8,6
Prós: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
Contras: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
avaliação de
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10,0
Prós: Clear communication about delays and boarding, comfortable seats, great service.
avaliação de
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10,0
Prós: Amazing punctuality, both on the way out to Lisbon and on the return to London.
Contras: Cannot really think of anything that needed attention on these flights.
avaliação de
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9,0
Prós: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Contras: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
avaliação de
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8,0
Prós: The crew was outstanding!
Contras: Slightly more comfortable seats would have been helpful.
avaliação de
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8,6
Prós: The food was great and the screw were nice and young .
Contras: The boarding process and charging 95 dollars for an extra bag is crazy.
avaliação de
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10,0
Prós: Nice and friendly crew
Contras: None
avaliação de
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7,2
Prós: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
Contras: More food , comfortable seats
avaliação de
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2,0
Prós: Horrible service
Contras: Nasty people
avaliação de
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2,6
Prós: The entertainment was ok.
Contras: Everything else was terrible. From check-in to boarding to flight.
avaliação de
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5,6
Contras: Customer service from the crew, it could be nicer and better attitude and more positive.
avaliação de
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5,0
Prós: The price is affordable
avaliação de
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4,6
Contras: Informação e não mentir
avaliação de
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4,0
Prós: The lady checking me in was nice
Contras: Items were stolen from my bag
avaliação de
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4,0
Prós: Impossibilidade de marcar assentos, mesmo realizando o check-in antecipado. Durante o desembarque não foi entregue o carrinho de bebe que foi entregue no portão de embarque.
Contras: Possibilidade de marcar assentos com check-in antecipado. Entrega no tempo correto de carrinhos de bebe entregues no portão de embarque.
avaliação de
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3,6
Prós: Mesmo no check-in não é possível escolher os assentos sem pagar tarifa.Solicitamos refeição para criança e especial sem lactose para um adulto, contudo não foram entregues no aeronave. No desembarque no destino final não foi entregue o carrinho de bebe que entregamos no portão de embarque. Somente dois dias depois. Isso causou muitos transtornos.
Contras: Opção de poder escolher assento fazendo check-in antecipado.Maior clareza para a solicitação de refeições especiais. Maior cuidado com itens entregues no portão de embarque, como carrinhos de bebe.
avaliação de
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2,6
Contras: TAP doesn't understand the first thing about customer service.
avaliação de
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8,6
Prós: The crew was super nice. Everything went smoothly.
Contras: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
avaliação de
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2,0
Prós: There is nothing to like about the flight
Contras: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
avaliação de
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9,0
Prós: It was on time and everything went well
Contras: They could have offered more water
avaliação de
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8,0
Contras: The crew not sympathique
avaliação de
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5,6
Contras: Boarding procedures
avaliação de
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3,3
Contras: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
avaliação de
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8,4
Prós: Average friendliness of crew, paying for extra leg room seat is a must
Contras: Food with a taste, rather than dull
avaliação de
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6,6
Prós: New plane, great seating.
Contras: Food should be tastier and boarding should be more efficient and on time.
avaliação de
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4,0
Prós: It was Okay
Contras: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
avaliação de
Status do voo
Mapa de rotas da TAP AIR PORTUGAL
Principais aeroportos em que a TAP AIR PORTUGAL opera
- Aeroporto de Lisboa Humberto Delgado (LIS)
- Aeroporto de Porto (OPO)
- Aeroporto de Paris Orly (ORY)
- Aeroporto de Funchal Madeira (FNC)
- Aeroporto de Madri Barajas (MAD)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Ponta Delgada (Açores) Nordela (PDL)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Roma Fiumicino (FCO)
- Aeroporto de Genebra Geneve-Cointrin (GVA)
- Aeroporto de Zurich (ZRH)
- Aeroporto de Milão Malpensa (MXP)
- Aeroporto de Faro (FAO)
- Aeroporto de Amsterdão Schiphol (AMS)
- Aeroporto de Londres Gatwick (LGW)
Informações de contato da TAP AIR PORTUGAL
- TP Código IATA
- 0800 022 37 43 Ligue
- flytap.com Visite
Política de cancelamento da TAP AIR PORTUGAL
À medida que a situação muda com o coronavírus (COVID-19), a TAP AIR PORTUGAL atualiza suas políticas de acordo. Entre em contato diretamente com a TAP AIR PORTUGAL para obter as informações mais recentes sobre taxas de cancelamento. Você pode encontrar as informações mais atualizadas sobre as políticas da TAP AIR PORTUGAL aqui: TAP AIR PORTUGAL Orientações e políticas de viagem
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.