This was a very charming hotel. The location was wonderful - only a few blocks from an Underground station and Hyde Park. The staff was great - very helpful and friendly. The concierge helped with getting tickets to museums and other attractions as well as trains, which saved a great deal of time not waiting in long lines. We took advantage of the breakfast service. The food was good with lots of options. The waitstaff was very attentive. We did not have to wait long for assistance. The maid staff was fine as well and also very friendly. On several occasions, we had to call the front desk to request additional towels and they arrived within minutes. The Rembrandt is an older hotel with some of the issues associated with that. For example, the "switch" that controlled power to the room would "break" if the bathroom door was closed to hard in our room or a neighboring room. This could be easily fixed by tapping on the control panel. The room had a small table and desk, so there was no room for a wardrobe. It was a little difficult living out of a suitcase for two weeks. It would have been smarter to remove the desk and substitute some drawers for clothing.
Our room was on the small side.
Staff friendliness Location Rooms too small
Decor and ambience - a very Victorian feel. There was nothing we deidn't like.
This hotel is so beautiful, amalgam of charming English style with some bold fashion details Hotel rooms are gorgeous, all are renovated, free WiFi, complimentary coffee and tea in the room, good size closet and 24 h room service! Location is tremendous few minutes walk to a shopping area including Harrods mall, there are many restaurants and cafes near by as well, from fancy 5 star French to little local bars, all are great! If you are about explore the city, right on the corner from the hotel there are few museums, Hyde Park and Kensington palace! Safe, clean neighborhood, 3min walk to the South Ken Tube Station, just perfect! I am very happy with the hotel, staff is so friendly and very helpful
Ultra quiet room. Good bar. Good location Used Kayak to request an early check-in (1 hr) to make a confidential business call. Automessage from hotel "could not commit" to this. Arrived 90 mins early to plead my case, but didn't get access till 10 mins prior to 3pm check-in. In other words, they placed zero priority on this simple ask despite having 4 hrs between departure and check-in. Also requested a room with a desk and accessible outlets, but got a room with no desk at all - and only accessible outlets were under the television, across the room at the head of the bed. Lighting in room was terrible. Very slow service in the restaurant
The service was excellent. And the spa facilities were amazing.
Rooms quite spacious. Nicely furnished. Quiet. The service staff at the breakfast was disorganized and extremely slow. Totally unhelpful.
The restaurant was good, hotel was clean and our requests were answered in a timely fashion. For example our towel warmer and shower head were broken, and the hotel fixed the problem ASAP! Appreciated the concierge who set up a car service for us to the airport. It was easy and affordable. Excellant location!!!! You have to pay 10 pounds per day for wifi and the connection is poor.
Filthy and nonfunctional best describes the hotel.
Bimal was incredibly helpful. The rooms were VERY small. We switched from a postage stamp sized room to one with another 10 square feet. The cleaning staff talked loudly on their cell phones as they went from room to room.
The Radisson Edwardian Vanderbilt breakfast was very very good indeed. Great choice, perfectly cooked and great service No Cold Water in the rooms.
Great hotel in a great location. Breakfast too expensive.
A good, well located hotel with easy access to the surrounding area. Would stay again, if in the area. Felt it was slightly overpriced.