Only stayed one night to catch the train to Heathrow the next day. Great location in proximity to Kings Cross St Pancras. Trendy lobby with DJ playing on Friday night, not too loud though. Beds were great, showers were nice, all modern decor. Morning breakfast buffet in the restaurant is great. Overall it's a nice clean place to stay for a night or two. I'd be back.
Very handy for Eurostar Toweld old and hard. Shower door didn't fit well
Architecture and Services are Excellent. Food is great. Staff is A+. Elevators need a tune up. Bathrooms are slippery.
Bar was nice Room was small and underwhelming consider g how much we paid.
staff and dining were great. we stayed in an apt. that was roomy and clean.
Good location for transport links; friendly and helpful staff; well- equipped rooms and even standard rooms have baths and showers. The food (dinner) in the restaurant is excellent. Coffee maker far too fiddly and despite hotel now providing instructions, it still floods the wardrobe! Tv also over-complex, although good when you get to grips with it. Glass panel for shower over bath is fixed, making it impossible to reach taps etc without getting in the bath.
Wonderful greeting upon arrival all staff were 100 per cent and very helpful everytime you went out you were wished a good day and again welcome back in the evening 1st class Nothing like I said 1st class food staff rooms
It was close to St. Pancras International; facilities were good for a city break; comfort and cleanliness of the rooms was very good; reception staff were very polite and helpful.
Great Customer Service and wonderful location for the price.
Location and setting of the Hotel was very nice. I'm afraid I had a problem at breakfast time. I arrived to the dining room at 09h01. I misunderstood that breakfast finished at 09h00 and thought I had until 09h30. Waitress told me that breakfast was finished. I thought it was unfair that one minute past nine there was nothing available to eat. At about 09h05 several staff came in to clean off the tables, while there were still people eating, making everyone hurry up to finish. I did not like this and feel everyone was made to feel uncomfortable.
As noted ion the responses above
Proximity to Kings Cross St. Pancras International Railway Station. The headboard on the bed was sticky and dirty. The bed mattress was hard and uncomfortable.
The hotel is right across from King's Cross train and tube station, so it was a 20-30 minute or less tube ride to all of the sights. Buses were right outside too. The front desk was friendly and helpful. The room was clean and spacious. There are places closeby to eat, even late at night (5 guys is across the road along with some Indian restaurants). There was a huge variety in the guests staying there, from middle aged couples, so seniors to young families. It seemed like I was the only solo traveler there at that time. There was a dank smell in my room that I couldn't get rid of. I don't recommend it for folks with mobility problems because there are steps everywhere. It it on a busy street so if you need silence to sleep this isn't the place. I live in New York City so it didn't bother me, but I could see how it may bother others.
New bathroom was nice. I sorted the rain shower out as it was spraying everywhere, but with a quick wipe of the nozzles, perfection. Shouldn't be the guest's job though should it?! No electricity at night. Now this may have been due to a power cut, which I don't blame the hotel for, but I walked through the darkness past two people at reception who didn't even tell me - oh, by the way, the electrics are out. Would have thought it was a common courtesy. Also, the noise from upstairs was like a marching band, and could hear the talking and general noise from room across hallway, so soundproofing non-existent. It is also over the tube lines, so can hear them tumbling every few minutes.
The staff were extremely helpful with travel information etc and even though busy always smiled and very courteous The restaurant was too small for breakfast time with all the people staying in the hotel wanting to be up and out at the same time
Baggage storage was very useful. Staff helpful and breakfast good. Very noisy on Friday night, party at pub opposite!
close to St Pancras International & conference venue (BMA); relaxing and lovely dining room; laid back bar street noise bedroom on ground floor (room 95)
The service from very friendly staff was excellent, room fittings comfortable and spacious. Room service and food excellent. Good breakfast. Hotel very convenient location. Room was on ground floor facing onto the hotel restaurant so no outside aspect. Made room feel very claustrophobic. Room was extremely hot and subsequently air conditioning needed to be on which was noisy.Resulted in poor sleep.