support from staff
toilet sink was blocked
+very good location
+relatively spacious room
-staff misinformed us about time needed to get to the airport and we were rushing out at 04:00 in the morning without having possibility of taking breakfast which we have paid for. Too much focus is paid to shuttle bus connection when in fact it takes 5 minutes to go to the airport. We were 2.5 hours before our flight when we could have had breakfast in easy and relaxed way. Bad information from reception staff!
Location, excellent breakfast buffet, good food in evening offerings
Unable to call internationally and night staff had no clue about solving situation.
The breakfast was a 10/10
night staff on reception left us waiting for entry into the hotel, until he had finished a phone call.
Barman ignored us when we tried to order food and drinks and served a customer who had obviously been in the bar all night giving tips to the staff!
Night staff were very poor to say the least!
Paper thin walls between rooms. You could hear everything going on. Very poor breakfast that doesn't do justice to the Hilton brand. Surprisingly the breakfast was no better in quality over a premier Inn. Premier Inn comes out on top in terms of quietness. Their doors don't slam.