Hotéis em São Paulo

Nothing

Absolutely horrible rooms, smelly carpets, cheap bed linen, dark and smelly hotel on the whole.

nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

location, great breakfast buffet, excellent low priced offer, young abd friendly straff

location , room size , beds very confortable

only the bathroom was very small .

staff tried hard and location good

pretty worn out. not 5 star facility as advertised.

all of them

check in saying long

the view is stunning

I was not amused when the room that I had booked for 220 Reais through Booking.com was all of a sudden 298 reais.Further the internet charges are 30 Reais a day (around 11 euro) which is ridiculous - should come free.

Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.

The location was good, facilities were clean.

The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.

Academia

Weekend(Sunday) room rate is high. This will become an issue for my next hotel choice if the same conditon(higher rate on Sunday) will remain.

nice hotel, comfortable room, convenient location

no buffet breakfast included in rate, seperate charge of R$29.00, internet although free, only at a very very low 64k speed which is useless

Todo me agrado. El hotel esta muy bien cituado y ofrece confort y comodidad. Muy buena relación pago/servició.

La calidad de la comida en el restaurante. No es la mas mala. Pero podrían mejorar mucho mas.

Convenient location. Fair price. Flexibility with check out. Staff.

Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Pool is smallish since it is in the city.

Location is very good

i arrived at midnigth and the buffet service never answer the call to service to my room..., on another hand they didnt wake me up at the last moring and i needed to run to the airport...,

The way the room has been designed, the efficiency of the staff

The breakfast (though offering plenty of options) could be a little bit better in terms of quality.

Awesome view from Estaiada Bridge in São Paulo and location. Staff always kind. Recommended!

Room with fair square footage and comfortable bed

Room wasn't neat Bed poorly made Room had a rugged carpet Bad shampoo No golf channel

Excellent location, and very customer friendly staff.

Breakfast was a bit poor for the price they charge.

Outstanding location. Great stuff. Nice room.

The wall paper should be changed

The location and access to public transportation.

Good location.

One person at the front desk to take care of all the guests.

Hotel is very good, new and well located.

Breakfast - slow to refill

Good location, attentive staff.

Pillows and mattress very hard. Hallways need an update, carpet frayed.

Nice room and good staff service

The gym wasnt big enough

Very pleasant hotel & well located. Rooms smallish but everything you need. I would probably choose to stay there again.

All the extra taxes etc which came on top of the price I was quoted or on the price for a meal in the restaurant.

mattress, and gym equipment

Great value for the $$.

By local standards this is a good hotel. Very convenient to the Expo Centre but far away from most other places of interest. Friendly, helpful staff.

The rooms were a little tired and could do with an update.

Breakfast not included was disappointing

Excellent price/value offer, perfect breakfast

on arrival a drink for the whole party, after 1 day staff knows you by name and pay more personal attention to needs, no problem to get 4 hours later check-outs for 2 rooms.

Room size was very comfortable; balkony is a plus

Comfortable Rooms, great breakfast, friendly staff

nothing to complain about

Excelente localização, atendimento atencioso e rápido. Destaque para o ótimo cafe da manha.

in the night because of loud music i cannot sleep make your rooms atleast sound proof for one side

they did not respect my booking.com fare because they said they colud not identify the reservation. they charged me R$65 above the guaranteed booking.com rate

Good size of room. Staff very friendly. Cheap internet access, free parking, good breakfast

Location very noisy (windows not very well insulated), many little things have not been maintained or manded thus did not or only oartly work, were rusty, fell of etc. That reduced substancially the impression of the room/hotel

The fitness centre at the top floor provides a great view to Sao Paulo. Breakfast was ok. Providing free internet (although with slow speed) is a nice gesture too.

The lobby is small and creates a very impersonal atmosphere.

The room was very bright and full of light. The fitness room at the rooftop was small yet well equipped and maintained. It featured fabulous view of the city.The stuff was very friendly, helpful and efficient. Answered all my needs, including some tough ones.

For a 4 stars hotel it was dull on facilities and practically has no lobby.

Best possible location two blocks from Paulista and the MASP metro stop. You need to be near a Metro in SP because taxis could get caught in traffic jams. Everything about his property is first rate--a true 4 star. Also, a spectacular breakfast space.

There is nothing to dislike. It's the best possible place to stay in SP--and the price is right!

Location, room and Staff!

internet connection should improve. Also a Business would be a Plus!

In the check in the stuff charge you without tell you what they doing...

location

breakfast, room service

Cama excelente, quarto muito bom, limpo.

Very well located, close to Avenida Nações Unidas, a backbone to cross São Paulo and access every region. The Estanplaza is a nice Hotel, with noise level incredibly low. Nice bedroom, nice King size bed. Nice living room. Loved the rotary TV table that can be used either at the living room or bedroom.

At the check out moment, the cashier wanted to charge us an extra tax (like US$20) for my wife, as she was telling us the room rate was for a single person. I explained that I made reservations thru Booking.com and the rate I was paying was referring to 2-people. There was a rate for 3-people (my son was in Sao Paulo that night and he could stay there also) which I didn't use. The Booking.com rate only was accepted after I show to the cashier, my Booking.com printout. Everything was dealt with care and education, but having to show proof of my words annoyed me. In some way, communication between Booking.com and Estanplaza is not working.

Efficient service from all - check-in staff, porters, maintenance staff, etc.TV cable came lose, maintenance person in room within 3 minutes of call.

Stupid, unfriendly lifts.