The fantastic customer care by Antonio (manager) and his staff and the fabulous designer atmosphere and art in the hotel.I was on a week's vacation with friends who were staying nearby and wanted to stay somewhere a bit "different" and quirky. Rough Luxe definitely fitted the bill! The bed was extremely comfortable with lovely bedlinen and there was a ready supply of handmade bath products which smelled delicious.The breakfasts are excellent and the soda bread and other produce are freshly delivered every morning. Antonio and Leo are a mine of information and delighted to advise guests on whatever they need to know, providing maps/ names of restaurants, galleries, exhibitions, routes etc. Nothing is too much trouble. I was loathe to leave! Absolutely nothing - it was exactly as described on the website. It is worth noting the building is Grade B listed and the space for hanging clothes is limited. Carry a few extra coathangers!
cool design, great breakfast, friendly service very small room, road noise, no mirror. No hanging space beyond the one coathanger. no hair conditioner.
This hotel is more clean that a pharmacy. The staff is very polite and helpfull.Breakfast-fabulous.I had all the time a good connection for my laptop.The location is excellent; it is a safe place for a woman and I hope to stay again .
clean rooms and the location There was no lift and no brown bread for breakfast
The staff was very friendly and helpful. Reservation found promptly.
The breakfast was excellent and the hotel was clean Our room was located in the attic and anytime someone opened the tap or used water it makes loud noises in the room, Very disturbing especially during the night or early morning. We could not take a sleep the whole night.
we like the room and that the room was clean. the breakfast was nice and the staff was really nice.
Room and equipment are nice.
The friendlyness of the staff and willinness to help. The rooms where comfortable and practical.will def stay here again next time im in london.Thought the location was good only a short walk away from the bus station the bathroom had a bit of a weird smell. The man in the breakfast room seemed to stare which made me feel uncomfroatble
There is parking lot at the back og the Hotel and it is free. It makes me feel this hotel is Value for money. Also the bus stop is just in front of the hotel. It is easy to go city centre. If there is something hot food for the breakfast, it would be better. e.g. bacon or sausage.