Intercontinental Hotels London - The O2

The room was great. Good view of the river and London. Breakfast was excellent on both days plenty of choice. Staff very friendly and happy to help. Very clean.

Nothing.

Nice and clean room, whitest sheets ever! And the view.... ! was a great experience.

There was a little bit orange mould here and there. These could be easily cleaned. It is wonderful that the did not use any plastic waste bags, however, really needed some paper bags in bins.

The location is great as we were going to boxing in O2. Lovely bar and cocktails and bar snacks, staff lovely even made cocktail not on the menu! Great views, very relaxing! This is the second time we have stayed here and would 100% stay again!

Did not like being charged for car park especially in the standard of hotel. Had the car park been full I could understand but it wasn't even half full.

The Intercontinental for me is one of those chains that I can consistently rely on when travelling anywhere in the world. They are a luxurious, proper hotel that doesn’t scrimp on the facilities. As per usual, this hotel is a world class business hotel. Would be exceptional if you were attending a concert or event at the O2! Very comfortable room, even at the standard entry level. Bed is very comfortable, excellent linen, quiet air conditioning. The Sky bar is also excellent with a sensational view, wonderful service and great drinks! The breakfast buffet was 10/10. Definitely have breakfast here! Lots of hot options, vegetarian options, continental and Asian options like congee. Cannot fault this! The Spa services (treatments) were also excellent. I have a fantastic massage & facial in a well appointment room with a very skilled therapist.

The pool. I don’t expect to use a hotel of this standard and have kids screaming around jumping in and splashing about. I would not pay to use the spa area as a visitor. It’s not in keeping with the hotel. Having spent £250 on two treatments, I didn’t use the steam room, jacuzzi area because it was just not relaxing at all.

Good location the staff in the sky bar were so attentive and very nice

Was a bit of a wait to check in