Hotéis em Rio de Janeiro

This hotel was very accommodating and made it easy to plan day trips, activities etc. free breakfast in the morning was very good. Very friendly staff. Excellent location

Nothing.....

Bad service, extremely expensiv,

I enjoyed being so close to Copacabana beach and the view from the top of the hotel.

The rooms are TINY, the pool is nasty (and also small) and too expensive.

The location of the hotel on the beachfront was great. The water pressure in the shower was amazing.

The floor was not clean and this affected the overall impression of the hotel in total.

Excelente location, very good breakfast

Room was small

Location , Staff, great breakfast, Very accommodating and honest staff. Roof top observation for the new year fire works display

Room was located between elevator and utility room, so we heard noise at night. Note this was a room we paid 600.00$ a night for.

10 minute walk to Leblon

Rooms were dated, not worth what we paid. Spa was disgustingly dirty and service was not very good. Shuttle bus only goes every 2 or so hours and you need to book in for the return trip home (which when you're on holiday you don't really want to have to think about and plan your day around!). Cab back is around 10USD each time so it adds up when you want to go in during the day, come back and get ready and go in again in the night. Last shuttle home is at 10pm which in Brazil is much too early.

Nice little beach in the back of the hotel

We had a cab driver over charge us and asked for help from the security in front of the hotel. We got an eye roll, much correction in language use so that by the time they heard the story the cab driver had left....and then they said wow they over charged you-you shouldn't have paid! The door actually broke to our room...the wind blew it shut hard, another room was not ready for about 10 hours for us to move into. They kept saying within the hour....It took over two hours to get a mix up in rooms straitened out when we arrived. We spent a lot of time resolving issue's, instead of relaxing and enjoying our vacation. Beds are uncomfortable too. I wouldn't recommend this hotel to anyone.

Great view from breakfast room / poolside. Rooftop staff nice. Good location.

Front staff unhelpful on arrival - could not find reservation, and would not help by allowing us to find it online. Gave upgrade, though debatable whether the room was any better than the one booked. View not great for 'superior elite' room. Room internet not free (not as advertised). Mosquitos constant in lobby area, where you need to be for wifi. Staff generally aloof, not pleasant or welcoming. Breakfast a chaotic experience - first day better.

Location.

The service is really poor., the rooms extremely dated, I would not recommend to anyone and or return.

Olympic trip, so prices were jacked up. Surprisingly ignorant desk personnel about local restaurants. In hotel breakfast was very busy but done well. Rooftop bar provided great views of beach and ocean. Workout room better than most and had sauna and steam room!

Sink never fully drained. Had to jiggle handle to get toilet to stop running No good place for keeping suitcase open and accessible.

Very nice and well maintained hotel - modern design and not like some of the hotels you find along Copacabana. Great breakfast buffett Hotel is a short walk to Ipanema beach as it's located at the far end of Copacabana

This hotel is located at the opposite end of Copacabana from FIFA fan fest so you need to plan for a 30-40 min walk to get there - not a big deal, as the view is great!

The only things that I believe they value the money you pay at Pestana are the excellent service, the friendly staff and the perfect location. Make sure you get an ocean view room or better choose another hotel.

The hotel can`t classified as a five stars hotel, very old deteriorated rooms and corridors, 80th time furniture, awful illumination and appalling facilities. the hotel needs an overall urgent renovations.

Great location. Fantastic spacious room.

Charging US$40 for 24h internet will make me choose a different hotel next time.

The location-- one block from beautiful Ipanema Beach.

The WIFI service was atrocious for a hotel at that level. No gift shop, tiny lobby, not great value for money.

the proximity of the Ipanema Beach and Breakfast

The building is relatively old and rooms could be very noisy easily. A party was orgnaized on the 16th floor and I could here the music and vibrations 9 floors below.

Great location

Horrible service Dirty rooms Bugs Unstable Internet

Unfortunately I lost my iphone on 14th November at the Golden Tulip Hotel. Please contact me if this has been found on findskelly@hotmail.com.

Good location - a small hotel compared with others in Rio.

Very strict on departure times, unless you are willing to pay a supplement.

Just a breakfast was good. Many different fruit

Hotel really poor. Rooms unbealivble small, like a toilet. Very noisy

They were so attentive and accommodating

I liked the breakfast...eggs, fruit, pastries, meats, cheeses, and coffee The shower in my room was actually one of the best I've ever had. The steam room was nice and the view from the pool waa spectacular. Elevators were a bit shoddy. Overall, I had a pleasant stay

Elevators, towels, having to put my key card in a slot in order for the lights and a/c to function.

The location is perfect. Rooms are confortable and very clean. The staff was kind dedicated. I had a problem with my air conditioning system and they solved it fast. The breakfast was very good.

Close proximity to beaches, safe location and great environment of Leblon and easy access to city. Staff were very helpful and friendly. Free WiFi was an essential facility to maintain business contact whilst enjoying a holiday.

we booked the hotel through kayak- their website was not working, we had some issues at check in but they were resolved, the stay was great, the rooms were clean and nice , we were upgraded to the executive lounge - breakfast and light dinner was included.food was very good. service was excellent- internet was reasonably fast, all in all - a pleasant stay-

difficulty to communicate with the staff no body speak other language(only in the receptions!)

location

overpriced, the front desk staff kept trying to sell us ovepriced tours, etc.

The service.

The price.

Wonderfully helpful registration staff. They were helpful in finding restaurants and booking trips. We didn't speak the language and needed assistance. The rooms were clean functional and unique.

It would be helpful to have a clock in the room but that is not really a complaint.

Wifi was reliable and breakfast/location were OK - about a 5 minute walk to the beach in a pretty decent and well lit neighborhood.

For US travelers, this is very reminiscent of the highway motels you may have been to in the early 90s - cable TV on a faded CRT tube TV, weird controls for the lights, noisy wall air conditioning unit that sort-of worked and bathroom that's sketchy in every way possible - with a dripping shower to boot. Staff at checkin wasn't too interested in offering maps, directions, suggestions - felt very awkward having to pry some details out of them and all answers were one or two words. They were quite chatty about offering tours and doing currency exchange. At $250/night this is borderline criminal of an accommodation but they are cashing in on the Olympics.

For the value of my money, this was perfect hotel. It was clean, great location ( Copacabana, Metro and restaurants). The staff was polite (Vinnie, Amanda and Rene were remarkable).

I found the mattress a bit uncomfortable, but not intolerable.

Despite looking a dated, this is a surprisingly comfortable, hip and laid back hotel, located in a really safe area of Leblon and in walking distance of the shops / bars. Only 3 rooms per floor, with the deluxe suite being big and welcoming (in a 1970s way, but with flat screen TVs in lunge and bedroom); the normal suite is a little underwhelming. The master suites have the full beach view, and are more open plan...but pricey. If you can't afford the copacabana palace or the fasano, this is a decent alternative

Staff at check in had a slightly odd moment where they knowingly tried to overcharge me, but they soon came clean. The lobby is very underwhelming.

Comfort and Location

The decoration.

Good staff, good location. Breakfast sufficient.

Noisy- even on 7th floor. Single pane old style sash windows let in lots of noise. No roof terrace/pool. Hardly "luxurious".

Loved the location. Our accommodations were comfortable. Breakfast buffet was delicious! Felt safe in the hotel and surroundings.

Would prefer queen beds but we managed okay on the double beds. In the states, we are not accustomed to paying extra for a third person. Usually we can put 4 in a room with no extra fees.

Cleanness

Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.

internet connection was very poor

Its been a firm favourite of mine for more than 10 years during my business trips to Brazil, Hotel has undergone some excellent re-styling for both accommodition and Hotel lobby/restaurant-bar facilities. If you can get booked in the go for it.

Bath robes probably need changing out - A minor complaint only and should not be seen as something which ruins the day.

Tim Angela like urine. Beds are horrible with plastic sheets. Noisy renovations all day.

Location, right in front Copacabana beach.

The building and rooms are old, and I expected more luxury for their charges, but Rio is entirely under reform for the World Cup 2014...

Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool.

The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).

Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe!

Can't think of anything!

Great location. Friendly staff

need continuing renovation. Interest service can be spotty. Plumbing problems.

The water that came out of the shower was either freezing cold, or boiling hot- it would change by itself during a shower without reason, so I burned myself a few times.

The rooms are big, recently renewed and comfortable. The swimming pool is also very good

Food is extremely expensive and very bad.

Good location. Good communication with the center of the city. Convenient hotel. Good breakfast.

1) It is written about Preferred Room: "room is located on a higher floor, offering panoramic sea views." In reality floor could be 8 of 15 and no panoramic view at all. 2) At check-in clerk said that breakfast is not included in the price. For any questions contact booking.com...

Clean, close to the beach, great roof deck, umbrellas and chairs for the beach, what more do you need?

staff kindness, excelent room sevice, very good breakfast, and mostly excellent location

the room was too noisy

The staff was very friendly and very helpful. The staff spoke English and other languages to accommodate all guest. The location and it's close proximity to the beach was very convenient. I would definitely stay here again!!!

I didn't like that I could not invite a guest up to the room.

The breakfast, the night shift,

The day staff, the reservation office, only the staff was here could not speak to a supervisor, every one in holiday, the cleaning staff are very nice, no late check out very strck,

Excellent location, helpful staff

Hotel was under renovation during visit; moderately high street noise

breakfast

the room

The whole package was good. Breakfast a little limited.Value for money is difficult with the current rate of exchange for GBP. Most staff spoke good English and very helpful.

Be aware that even in good areas of Rio there are always muggers about!

Lovely and helpfull people, really nice. Small hotel but well organized and breakfast is good

Rooms are really nice but dark due to no view and proximity of buildings surrounding.

Staff was friendly, breakfast was good, room clean and well furnished.

Hotel too far from anything. Only one restaurant close, no shopping, no convenience store to buy some fruit. Room was noisy even though away from main road. Travel to Rio about 45 min by bus, 50 reals by cab. Heavy traffic between hotel and beach.

The service people have been extremly friendly and helpful. The breakfast was near to delicious, a lot of fresh fruits and various sorts of bread. The coffee and the juices had been very good as well. Overall the breakfast compensated for the bad location and the sub-standard rooms. The near beach is OK, and better than Ipanema and Copa, as its not that crowdy. Actually I liked the small hut bar directly in front of the hotel next to the beach.

The apart-hotel is directly located next to a very busy four-tracks road, thus making it impossible to leave the door open over night. Besides that the air condition didnt work at all. The room was superficially clean. So, overall basic standard and the price performance ratio was acceptable.