Hotéis em City of London, Londres

Prós: Great room and great service

Contras: Wish they catered for a halal diet

Prós: It’s an excellent building with high ceilings and very four seasons style.

Contras: You cannot open any windows even I the rooms look Inside the building , so no fresh air which I do find it very healthy, very slow room service after midnight.

Prós: Always a great hotel

Contras: The spa is closed and this wasn’t made clear on booking, this was a main reason to book

Prós: It’s new; not fully break in in all aspects. But least it’s at basic four season standard. It has potential to improve when staff become more experienced. The spa over all design and jet pool implementation are top of the world in light usage category. I mean number of concurrent user and work load. The pump do not have self cool off timer so it can’t be used continuously for extended time. The heritage I room is grand and super comfortable and functional. Luxury. The food at all day dining provide excellent selection and quality and still within very reasonable price. Hard to find in London.

Contras: Staff is not fully trained: 1)up on check in, I had been asked for number of people stay in my room. If I do need to do so, I will book a category that provide extra bed. Though I have tons of luggage as result of a full month travel from snow to beach. 2)when I ask for catch up. The waitress hand over and open on top of table then put it to plate.normally I would have a plate with unopened to serve in most of hotels. Few time I might have it opened before it placed over. Maybe do it near our table just like bottle of waters. But I never experience a pair of hands operate that in front of our eyes and on top of our food. 3)this is a bit disgusting so skip it if you do not ... The man’s toilets over flood and the unspoken material ..... but spa staff placed a working sign at location that you have to reach the point that your foot has already stepped on top of the condemned material to read. This can be totally avoided if they just block the door let to there. 4) a couple was doing unspeakable thing infront of my full family at spa pool. My son told me he reported to staff and didn’t let me know. I discovered it when staff come back for follow up. Nice looking design but not practical: Some grid like design make wall looks nice but hard to clean. If clean too often the grid will be damaged. So no way out. Build quality and material: The shower pipe has multiple location leaking water when volume is moderate. The water in toilet spilled out when flush. The marble on wall is much worse than floor and fractured multiple location. I guess it’s damaged before or during build. The concierge and doorman are excellent.

Prós: Gym SPA and the very welcoming staff Best ever I experienced

Contras: The breakfast is a bit different than what we used to have in other hotels

Prós: Perfect stay

Contras: Nothing

Prós: Beds were amazingly comfy. Great location. Wonderful staff. Modern rooms. Would definitely stay again.

Prós: Clean and well looked after

Prós: I mentioned that it was my boyfriends birthday and they updated us to a junior suit and wrote a birthday card for him which was unexpected and very appreciated.

Prós: Bed was comfortable and the staff was very friendly and willing to help give directions and recommendations.

Contras: Breakfast in hotel lobby was not that appetizing. I would recommend finding another spot for breakfast.

Prós: Lighting not sufficient bed too firm no hooks for hanging coats etc Full English poor I had to send the bacon back it was so hard I asked for toasted granary and I got brown bread which hadn’t been toasted they replaced both items also orange juice was ordered but didn’t come had to order it again

Contras: See above

Prós: Location is close to the tube, 300 metres away. The room was extremely clean and comfortable and cool furniture, nice minimalism design.

Prós: It’s location and a very friendly staff

Contras: Having to leave

Prós: Great breakfast, very delicious!

Prós: Big breakfast with plenty of choice. Excellent staff.

Contras: The view was limited but we received free upgrade

Prós: The staff were exceptionally polite and helpful. The food in The Lamperyyyy restaurant very very good

Prós: Comfortable beds Complimentary food, drinks and toiletries

Contras: view, but it wasn't a big deal

Prós: Glamorous, Special, Unforgettable

Contras: Nothing

Prós: The rooms and decor were good and on point for a 1920’s theme. Service was super in certain areas and average in others. Shower and towels etc were brilliant. Love cowshed products so I was happy! Room service was efficient and polite. Security on the floors was good. Need a room card to operate the lift. I paid 560 for a medium room for 2 nights which I felt would have been excellent value if it wasn’t for.....

Contras: Firstly the entrance. The hotel seems ancillary to the F&B which is not pleasant. Not the normal soho house crowd queuing to gain access to the club downstairs and hotels foyer /bars. Having to fight the crowds to gain access to the hotel on a Friday night when you’re a paying guest is not acceptable.. Bed and TV oversized for the room I was in which made it feel claustrophobic!! There was a moldy smell in the bathroom! The lights either side of the mirror went out. This is a comment rather than a complaint!! No door between living area and bedroom. You could here everything that was going on in the corridor - usual drunk people at 3am which wouldn’t have bothered me if I couldn’t hear them!!! This may come across as tight but I have never been asked to pay a service charge for a hotel room! 12.5% I think!! Fair enough in the restaurant and bar but for a room?? .... unusual for the UK!! I drove as visiting from another city in England - don’t bother! Horrific access and very complicated. There is valet parking (if you can actually get there) at £60 a night. Which is probably going rate for London.... I lived in London for 12 years so well informed about the city.... better alternative hotels in my opinion! The Rosewood in Holborn is great if you’re looking to be close to the city!! Soho house for me has always been about the personal touch and feeling like you belong to something special. They have lost that DNA in this property I’m afraid. Looks like it’s a good revenue stream (although the overheads must be eye watering) at the jeopardy of the brand.

Prós: Everything!

Prós: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Contras: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Prós: Just Amazing!

Contras: Nothing

Prós: It’s a really funky fun and happening place in a great location for us. Staff are friendly and helpful. Food is fantastic. It’s one of our favourite places.

Contras: We were unlucky this time with our room. It was cold and the bathroom floor was icy. The bathroom door was frosted and let the light in from the bathroom window that had no curtains. We woke very early as the light streamed in.

Prós: Breakfast was excellent and better value than we expected. Superb choice of places to eat and drink - Something like 12 restaurants and about 16 bars - I think! Very comfortable. Sunday brunch was a bit of a must-do event. Hotel had lots of character.

Contras: Lovely room, if slightly dark - it looked inwards over lower rooftop area and not on to a street, which would have been nicer. Facilities were great, but we had to pay extra to access them all (rooftop club bar area for example). There are two levels of this - the green card gets you so far, but you need to upgrade to the white card to see everything.

Prós: Everything Very beautiful place

Contras: I think they are yet to refund me the remainder of my payment? You pay in advance and anything remaining they are supposed to refund to my bank account. Should be instant, not a week later because I can't always check for everything.

Prós: The location of the hotel.

Contras: The room size was much smaller than what what was written on the description and what i have had before even though i paid for a studio. The bathroom was part of my bedroom and yet the room was still smaller than the previous studio i stayed in. had i known it would be this small then i would have booked a suite. They advertised it as a studio and the room looked much smaller than their king size rooms too. This was so disappointing as i travel often here and would have loved to have booked the studio again as my first experience was excellent. The sink also had a huge crack in it. You just expect better if you pay that amount for a room.

Contras: Unfortunately the manager of the hotel was so rude!

Prós: The hotel was excellent. The staff could not do enough for us, from the complimentary check in drinks, to the room turn down service, to the offer of an umbrella when we checked out. The hotel bars and restaurant where lovely. Room facilities where excellent. All in all a very good hotel.

Prós: The DJ at the bar added to the atmosphere on Saturday. The room was very modern and the breakfast was expensive but very good.

Contras: Pillows were too soft. We will as for more firm ones when we come next month.

Prós: Executive room has ceiling to floor windows with very nice view. Room is bright and spacious. There is a large mirror next to bed. Very clean and tidy. The lighting is really pleasant. Room service excellent. Bathroom large.

Contras: Excellent room and service

Prós: The hotel itself was funky and the room was comfortable

Contras: I ordered the rose petals surprise and did believe this would be upon our arrival, however we had three knocks on the door at different times when I was changing for a night out to find out what time we would be leaving the room. It was also my partners birthday and I was hoping to get some sort of acknowledgment, there was a card left in the room later on.

Prós: Really comfortable and clean. Brilliant location for the tube and central London.

Contras: Breakfast was okay but a few simple things to make it easier. Having sugar cubes on the table. There were just giant jars with white sugar buried, frustrating when you want a cup of tea!

Prós: ALL

Contras: NOTHING

Prós: The room had some very nice features that show they took care in the design -- things like a soft-close toilet seat and a high-quality shower. The bar on the premises was great -- we arrived hours before our room was ready, and we were able to drink cider in the bar until could check in. We had a little chat with Rob and Laura who were working at the bar; they made us feel very welcome. The location is great, near the Tower of London and close to two Tube stations to make exploring the city easy. Wifi was also great, no complaints.

Contras: It was a touch noisy. We heard a lot of clomp-clomp-clomp from the room above us -- not sure if he was just a heavy walker or if there was a breakdown in soundproofing. I also heard things like a baby crying at one point. That's really the only thing that keeps this from being a five-star review all the way round. There was also a little noise from outside on Saturday night, though I feel like that's expected in the heart of London at the weekend -- white-noise generator on my phone was enough to drown that out, but not so with the guy upstairs.

Contras: a bit noisy one morning...like they were moving beds at the room next door at 7.30 in the morning...also the shower did not function properly on the overhead function..but other than that it was perfect...great bed..very clean..close to the metro

Prós: The staff were friendly and helpful. Had a small glitch with our originally allocated room, but were swapped to a new room immediately. Very comfy room. Good breakfasts too.

Contras: Disappointed with the new bar. All the photos show the (old) traditional welcoming Fullers pub/bar/lounge. The new refurbished bar area is cold & clinical with little atmosphere. The furnishings are meant to be modern but the effect looks like temporary cheap tables & chairs, as if waiting for the 'real' furnishings to arrive. Such a pity.

Contras: My room was very small and a higher rate than I paid before at that hotel. Breakfast was semi-self serve which was not like that before.

Prós: Hotel and room were exceptionally clean. This is something that is very important to me. Staff were friendly and helpful as needed.

Contras: We found the bed and pillows to be uncomfortable but we are used to a high end Tempurpedic mattress and it’s hard for us to sleep anywhere else, really.