Hotéis em Londres perto de The Gherkin

Prós: The room was nice and the staff were super polite and helpful!

Contras: The swimming pool was cold and the place downstairs was dirty.

Prós: excellent hotel, very courteous staff, beautiful interior.fantastic location and service.

Contras: not applicable

Contras: Thank you for your email asking for feedback on how our stay at The Montcalm Royal London House was. I wanted to reply to your email before rating our stay on booking.com. The reason I had confidence in booking this hotel was due to us staying at The Montcalm At Brewery London City on the 18-19 February 2020 and were pleased with the service. I would firstly like to thank you peraonally for being very welcoming and attentive to make our stay pleasant. We think only your hospitality and kind nature was the only pleasant part of our stay and the manager at the downstairs restaurant, who made an exception with serving breakfast after hours as I was given the wrong information. In addition to our feedback, to be quite honest my partner and myself were very disappointed with the level of service provided for a hotel that has a 5 star rating. We stay in 5 star hotels in London nearly once a week and have not complained so far. We can look beyond an issue or 2, however, with our experience at The Montcalm Royal London House we experienced a considerable amount of issues that I wanted to address. The window in our room flung open during the night and as it was late we did not call the reception as I wanted to go back to sleep. The next day we put a plant on the window seal to preventing from opening, due to this there was a draft the whole time and I now have a cold. My partner is very particular about his coffee and we have a Nespresso machine at home. However, the coffee machine in the room was not working properly. You have to make a couple of drinks before the water in the coffee machine warms up so we ended up with cold coffee and wasting the coffee capsuls. This was very disappointing. On our first night we ordered 2 salads via the room service option. The salads arrived with only 1 set of cutlery, I called back to ask for another set of cutlery along with 2 spoons which were not brought up with the second set of cutlery so again I had to ask for these.

Prós: Great location / very snazzy set up / very welcoming staff.

Contras: The bar prices in the roof top bar were extortionate.

Contras: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.

Prós: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Prós: Location was close to the Tate Modern.

Prós: The location and the accommodations that the staff made.

Prós: Probably the best value for money hotel in all of London! Decor is fantastic and very modern. Staff are also amazing.

Contras: Check in times are weird but I think that applies to most hotels.

Prós: Friendly Staff, clean and comfortable room. Excellent location, even if not close to a tube station.

Contras: Nothing, it was all good. However, the Coronavirus did prevent a few of our planned activities, such as an evening at the Theatre.

Prós: Good attitude from the staff at the reception

Contras: Noise during the night on the hall, where drunk guests from other rooms were too noisy and making a mess (eg left garbage and McDonalds leftovers on the floor).

Prós: The view was amazing.

Contras: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Prós: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Contras: I suppose its not completely central but only a 10 minute walk to the closest station

Prós: This hotel was a gem. Hotel and staff were amazing and a real bargain for London. We look forward to staying there again soon. Bellman was amazingly helpful! Thank you!

Prós: Location, ambience, all food places within hotel excellent

Contras: No loved it all

Prós: Service, facilities, location

Contras: Reception people attitude with exemptions

Prós: Everything, the staff are respectful, arming, and they smile

Contras: Need more vegan options

Prós: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Contras: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Prós: it was my partners birthday and they decorated it amazingly

Prós: The staff were brilliant - all of them! So friendly and helpful I've never experienced such levels of customer care

Contras: Nothing

Prós: More spacious than a typical hotels in Europe. Great location.

Prós: Fantastic hotel, excellent location, lovely and friendly staff

Prós: The sky bar .

Contras: Not allowed to check in at 15.00 our time. They told us that the rooms were not ready so we had to wait another hour .

Contras: No tea and coffee facilities in room

Prós: Extremely close to tower hill tube station and we got 2 vouchers for a free alcoholic beverage in the bar that night

Prós: People were great. Hotel is convenient to the tube and attractions.

Contras: Only negative thing is the room did not have a bathtub and was on the small side, but otherwise bright and clean.

Prós: Excellent location, just 2 minutes walk from the hotel to tube station of Tower Hill station, and it touches 2 lines of District and Circle which is so convenient to most main attractions within Central London. All staff are great and polite.

Contras: The room is a little bit small but considering in Central London, this is fine.

Prós: Location was great!

Contras: My room had faulty wiring so the circuits blew out and no ac on hottest day in history!! NO ONE ANSWERS ANY PHONES IN NIGHT INCKUDING EMERGENCY NUMBER !!! had to wait until next day for main to fix, no fan available Once fixed ac only 1 outlet wo

Prós: The room was clean, bed was comfortable. Breakfast was excellent and with great selection on offer. All member of staff that I interacted with were very friendly and helpful. The location of the hotel is perfect if you wish to visit the Tower of London. Lovely walk by the Thames

Contras: No issues whatsoever

Prós: Rooftop patio

Contras: We got charged for making local calls which never happened to me before. They should indicate that somewhere on the phone or during check in. It's ridiculous to be charging 1 pound per minute when we only made a call to make reservation at a restaurant.

Prós: The hotel was modern and very clean. The reception was very helpful with our needs. The roof top bar Savage Garden was excellent. Amazing views and cocktails we loved it. The buffet breakfast was also very good with lots of choice.

Contras: Everthing good would stay again.

Prós: The staff during check in were rude, inappropriate, and the check in process took a long time.

Contras: Check in staff and process

Prós: Public room space, sky tower lounge views. Underground garage.

Contras: Small rooms, queen bed.

Prós: The staff are always really helpful and friendly and we got a free up grade for my birthday a lovely surprise.

Prós: Good hotel with nice lobby located in a vibrant part of the city

Contras: Rooms were ok, but I had expected a nicer decor

Prós: The design and the interior was stunning.

Contras: The service could have been way better.

Prós: Fantastic decor, vibe, staff, rooms, facilities. Everything u need for a lovely stay. We loved it.

Prós: Really cool, modern and spacious room, lovely facilities, great mini bar. Friendly staff.

Contras: Noise from the next room carried through. Otherwise perfect

Prós: A localização e a personalidade dos ambientes do hotel são incríveis. O hotel conta com um bar no rooftop que proporciona uma visão bacana da região. Possui também um café e um restaurante em suas instalações, e o quarto tem uma cama sensacional.

Prós: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.

Prós: I liked the facilities and staff was also very nice and attentive. The room was very clean and new. Loved that they also offer complimentary cheese and wine. The location couldn’t be better

Contras: The room was awfully small and the air con seemed to be in a certain setting that I couldn’t change from, so I fell hot in my room in some occasions.

Prós: Great cafe

Contras: Insanely small room with AC that barely worked.

Prós: Clean, good location, and great perks.

Contras: Nope

Prós: Modern, clean, fantastic location. Great value for money. Won't stay anywhere else now.

Prós: I can't go outside because it is too cozy XD

Prós: The staff was great!

Contras: If the hotel was just a few feet bigger it would be do able. Too small for a couple and no where to put my suit case. Need a table for suit case

Prós: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.

Contras: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.

Prós: Great location, great staff, clean!

Contras: Room without a window - running a/c overnight gave me a very sore throat! The room is very small and claustrophobic.

Prós: I only stayed one night

Contras: The room was the size of a closet. And you entered via the bathroom.

Prós: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions

Contras: Rooms are on the smaller side but update and very clean

Prós: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.

Contras: No breakfast included.

Prós: Everything about this hotel was amazing.

Contras: Whilst having breakfast I went to get toast, when I got back to my table it had been cleared and my magazine had been taken away. Really poor service and little in the way of an apology. Everything else about the stay was great.

Prós: My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.

Contras: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.

Prós: Thank you so much for an amazing stay! As it was my partners 21st Birthday they upgraded our room - it was perfect. They even had balloons in the room upon arrival

Contras: Nothing.

Prós: Perfect location, friendly lobby staff

Contras: Long walk to my room.

Prós: Quirky venue

Contras: Price was steep for what was included. Bathroom was a little tired, with mould around bath seals.

Prós: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.

Contras: Nothing.

Prós: great location.

Contras: nothing.

Prós: Good staff . Good location

Contras: It's not 5 star at all and the room wasnt as advertised .

Prós: The room was very clean and spacious. The doormen were friendly and helpful.

Contras: I had flowers delivered to me at the hotel and these were turned away at reception with the reason being that I wasn't staying at the hotel which was incorrect. I left my key and a note at reception for my son to collect and leave his luggage in my room, reception said that I had not done this and did not have a key for him. During my 12 nights there a card was sent to me which I never received.