Hotéis em Soho, Londres

Prós: Great Location to be around, lots of good restaurants & shopping. Hotel is quirky, just like all their hotels, room was amazing

Contras: Construction outside our window, peculiar entrance to the hotel & having to walk through the restaurant to get out

Prós: Wonderful staff, a warm and gracious welcome and the room was spacious and very comfortable.

Contras: Shame about the crane starting up right outside our window at 06:30 on a Sunday!

Prós: Fabulous stay hotel and staff where all amazing

Prós: Unless we have a reason to be in a different part of town we always stay here when we come to London. It gets everything right and goes above and beyond.

Contras: It’s all great

Prós: Excellent location, superb amenities with attention to detail, eye-candy decor, subtly attentive staff = Wonderful!

Prós: The kindness of the staff

Prós: The location is perfect for us . Very buzzy atmosphere in the evening . Did not try the food as we went out to eat . The staff are very friendly and helpful . It is not the cheapest but certainly of a high standard .

Prós: The atmosphere and the decoration in the restaurant and bar was really good. Food was excellent too and very happy with the bedroom

Prós: Everything

Prós: Excellent stay!! Lovely hotel

Contras: Nothing

Prós: Great location. Large and beautiful bedrooms/bathrooms. Nice roof garden area. Breakfast were very nice. Nice gym. Staff were all exceptional. For a London hotel in such a central location we had a nice relaxing stay.

Contras: Reception / ground floor areas can get very busy with business conferences.

Prós: Friendly and helpful staff everywhere. Not intrusive at all, but very efficient and easy going.

Contras: Could have done with tea and coffee making in the room. Having said that room service was very quick. Juts would have been easier (and cheaper) to make it myself as I got ready.

Prós: Great property, great location, great staff and great room. What more can you say...... Oh and the price was what you would expect for such a great location. Thanks to all the staff for making it a great stay!!!!!

Contras: nothing!!

Prós: Amazing hotel, staff very helpful, excellent location would definitely stay there again

Prós: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.

Contras: Rooms a little dated.

Prós: Excellent location. Comfortable bed. Excellent and friendly staff ....nothing was too much trouble. Will definitely return.

Contras: Nothing to fault at this hotel.

Prós: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely

Contras: Nope it was PERFECT!

Prós: Hotel employee in the Breakfast room was exceptional. Breakfast spread was a highlight of the day

Contras: The room was dark and faced a blank wall. Paint was peeling off the ceiling in the bathroom. But the room was generally very luxurious, most of the bathroom fittings were excellent, and overall the room was very comfortable.

Contras: Rooms need some serious attention..claustrophobic, dated, and dark. Would have liked to have opened a window but that wasn't an option. Have to question why the rooms are advertised as sound proof??? Your kidding right

Prós: location was fantastic right in the middle of London theater district.

Contras: price-- expensive city

Prós: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.

Prós: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!

Contras: Nothing

Prós: Amazing dining room team nade breakfast extremely pleasant and richer

Prós: Centrally located. Staff.

Contras: Heavy tourist area but centrally located which was nice for convenience.

Prós: Reception staff were helpful and friendly. Our upgraded room was lovely. Location was perfect for our short stay.

Prós: Location

Contras: Location. Rooms need sound proofing, the street is always horns or sirens all day and all night. Hotel is more a 3 star. Rooms small and not recommended for a family of 4. Best book into a holiday inn and get joining rooms for half the price. There is no dedicated bar or restaurant, there ia just an internal door to the next door cafe.

Prós: Breakfast was much better than we expected, considering the reviews we had read in TripAdvisor before our stay. And the staff at the breakfast bar was more than helpful and kind.

Contras: I couldn't actually mention a single thing I regret about the hotel and their staff.

Prós: This hotel definitely exceeded my expectation in every way from the free mobile phone they provided me with, to the welcome drink in the lobby and difficulty the friendly staff.

Prós: Absolutely great! Lovely staff and A true family feel.

Prós: Location was great. The reception and breakfast staff were very friendly and helpful. Beds were comfortable.

Contras: Rooms and bathrooms are far too small. We had a room which was supposed to accommodate 3 people. The bathroom Was literally half a square meter and that for three people!!! Inclusive Breakfast is a joke, hot meals are all charged for separately and the dining area is so tiny an uncomfortable with wooden benches. Limited to ONE cup of coffee or tea. All in all you definitely don’t get what you pay for. Not sure this should be rated as a 5 star hotel.

Prós: Very good area and amazing staff

Contras: The bathroom is awful. It was like you booked yourself in a hospital rather than a hotel.

Prós: Hate this hotel, the stupid club on 1 floor music way way too loud, cannot sleep,,, stupid bathroom just not Practical,, when shower, water come out all over the bathroom, The sink is too small when washing water splash all over the place, damn light keep going off when using shower and toilet, tv using pad to control don’t function, tv keep blank, no image.

Contras: All

Contras: Over charger $2k with a forced apology

Prós: - Awesome location - Rooms excellently designed, love the fact that you can use netflix on TV - Superb Staff service

Contras: - Shower not well designed, a puddle of water gathers outside the door every time I shower

Prós: The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.

Contras: I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.

Prós: Perfect location for central London. Staff at check in desks were amazing and really helped with our requirements as well as making us feel very welcome.

Contras: For the price of £356 per room per night, breakfast should have been included! We cancelled our breakfast order as it took far too long to arrive and we to be elsewhere. Bar and waiting staff didn’t seem to be interested in helping or very knowledgable.

Prós: Very clean, modern room. Very nice location, close to many theatres, shopping areas in walking distance

Contras: NA

Prós: Staff were Aida & Janes were so helpful. I couldn’t of asked for better customer service.

Prós: I loved the location, the staff, the yummy cafe next door that serves amazing coffee and food, my room was super comfy and everything was so clean. A very well run hostel! Thank you SoHostel!!! :)

Prós: Best hostel I have ever stayed in and I have stayed here many times now.

Prós: Clean, great location, great value

Contras: Most of the staff not that friendly.. Even with the smallest questions making you feel like your annoying them.. Not all staff, but most

Prós: Sound sleep in a comfortable bed

Prós: Automated washer and dryer operation - you can get a detergent capsule the same place where you can get a drink, enough showers, bars and food on the property, great location!

Contras: The washer on my floor was out of order, climbing to the top bunk is a bit tricky - banging your head against the ceiling while trying not to overturn the thing in the dark room is a funny experience.

Prós: The Hostel is at great location and is very clean. The staff are nice. Place to leave your luggage. The continental breakfast is decent and for 1£ you can get an English Breakfast. Would go back definitely!

Contras: /

Prós: Everything was great

Contras: Lack of a common kitchen.

Prós: Location

Contras: Staff was not helpful, loads of stairs, no kitchen, common room had no light, irs like a basement

Prós: My first hostel experience but a very good one! Clean rooms, clean bathrooms, quiet and respectful room mates, super friendly and helpful staff! I will be back! Thank you!