Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
Cleanliness of room and other facilities. Price was excellent value for the money.
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
excellent location room quite cold, no tea/coffee facilities in room
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
Central Room was cold. Breakfast choice poor
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
The place is fantastic and the staff was very kind.
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
Toilets and showers Luggage room is not properly secured
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
Annoying and dirty.
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
Price Room was a bit small
Very friendly, cheerful staff and the location was quiet but not far from the buzz of the city. Great price too! We did have to wait quite a long time to check in :0(
You get what you pay for dont be to alarmed if it is not the best hotel in the world be realistic
Member of staff was pleasant and helpful The room floor had not been vaccumed this was obvious by the amount of fluff on the carpet
hostel location is very good, price/performance ratio is excellent.
The Hostel was fair for the price it cost. No fancy stuff - which I didn't expect. Served the purpose!
It was very clean. It was calm, we weren't interrupt by other guests. The bathroom and toilet were always available. The Internet connection wasn't good.
just location comfort in the room, dirtiness
Location, location, location and oh my god, the price was unbeatable. but please read on to see the justification for such a good price! I first read reviews of this hostel when I was booking it, and thought "it can't possibly be that back!" So I gave it a try. believe everything!! The reviews don't lie! What a dump! Bugs everywhere, the kitchen was filthy! The rooms had stains everywhere! And to make everything even better, the staff is absolutely incompetent! Complete Bollocks! Someone please call pest control!
The sight from the window Insects
the staff was knowledgable on the transportation system, which is a big help. the location of the hostel was great...close to the tube station and there is a bus stop right in front of the hostel. the cafe in the hostel has good food for good price and value. i would probably stay there again. the dryer was out of order. the bins can stack with garbage at times. the shower floors were wet most of the time.
Room was actually pretty clean, and restrooms were heavily used, but cleaned regularly. Staff was always very nice and helpful. Room was spartan, but comfortable. Very noisy - lots of commotion outside our room. Also, for some reason, they decided to shut the bathroom near us for cleaning every morning from about 7:30 to 8:15 - right when lots of folks were wanting to shower. Finally, I had requested a private room for our family, but they told me that they didn't have any , so I had to pay extra money to get a whole 10 person room. Still a decent rate overall, compared to other places, but not the rate i thought I would pay. Finally, don't count on getting wi-fi any time between 7:00 and 10:30 at night. There are so many people trying to connect that it is pretty much impossible.