Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
Central Room was cold. Breakfast choice poor
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
excellent location room quite cold, no tea/coffee facilities in room
Cleanliness of room and other facilities. Price was excellent value for the money.
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.
Location was great, café downstairs was fine. It was loud, hard to get sleep at night. I could hear my neighbors through the walls and when the doors shut it is really loud and echoes down the hallway.
It was cheap. It was loud and smoky.
Location staff No blanket
friendly staff, free wifi, excellent location.
nice, friendly staff. Very good services.
The efficient re-action of the staff. The floor carpet is very dirty. The electirc plug is not enought. There are obly two plugs for 4-bed room.
It was all clean, the staff is nice and there is a good mood there They didn't provide padlock for luggage lockers
The hotel staff was very nice and helpful. The prices are the best compared with others. The breakfast was always served in time and wasperfect. Skype
Great location Cleanliness in the bathroom quite poor, one day there was not even hot water for the shower...
enviroment creak of the bed
the bathroom was clean, honestly didnt expect that !!! and the staff were very helpful, and the hostel in general was secure. i would diffinetly stay there again in my next visit.
The hostel was very clean. The bathrooms were cleaned every few hours. There was a nice mix of travelers,young and old,people travelling in groups and lone travelers. There were also young families and babies. Lots of people ,lots of activity. At night ,there was added security in the building. I was very happy with the Generator Hostel. The mornings were rough .You had to time it right to get a sink in the bathroom. Everyone seemed to need the showers at the same time. You just have to try to avoid the busy times.
just location comfort in the room, dirtiness
Location, location, location and oh my god, the price was unbeatable. but please read on to see the justification for such a good price! I first read reviews of this hostel when I was booking it, and thought "it can't possibly be that back!" So I gave it a try. believe everything!! The reviews don't lie! What a dump! Bugs everywhere, the kitchen was filthy! The rooms had stains everywhere! And to make everything even better, the staff is absolutely incompetent! Complete Bollocks! Someone please call pest control!
It was very clean. It was calm, we weren't interrupt by other guests. The bathroom and toilet were always available. The Internet connection wasn't good.
Very friendly, cheerful staff and the location was quiet but not far from the buzz of the city. Great price too! We did have to wait quite a long time to check in :0(
Member of staff was pleasant and helpful The room floor had not been vaccumed this was obvious by the amount of fluff on the carpet
You get what you pay for dont be to alarmed if it is not the best hotel in the world be realistic
hostel location is very good, price/performance ratio is excellent.
The Hostel was fair for the price it cost. No fancy stuff - which I didn't expect. Served the purpose!
The sight from the window Insects
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
Toilets and showers Luggage room is not properly secured
Annoying and dirty.
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
The place is fantastic and the staff was very kind.
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
Price Room was a bit small
The location is outstanding - clean and very quiet but close to supermarket, and only a few blocks from an important tube station, pubs, and natural history museum. Free access to kitchen, refrigerator, and microwave. Very basic, nothing fancy. Low water pressure on the 5th floor; water often had to run for 5-10 minutes before it became hot enough for shower; breakfast room often extremely crowded. No desk; many rooms shared with other guests; often more than one room sharing a single bathroom.
The staff is very friendly and helpfull In the night it is quite noisy
central location, bed curtains, Wi-Fi no hot water, poor Wi-Fi connection (sometimes not working at all), not working personal power outlets, not very clean
There is no curfew, and it seemed safe and the sheets were clean. Because there is no cerfew, other guests could be noisy and disruptive late at night.
Very close to the station
Near to the Kings Cross To crowded room and noisy environment
Very good! The recepist is really helpful and nice!
Very near Kings Cross Station Rooms were too cramped and claustrophobic. As were the common areas. Not very social
Price, location, breakfast included Check in staff didnt have my booking, they charged me again, put me & partner in separate rooms, then found the original booking so refunded us and we had to change rooms. The beds had not been cleared from previous night and we checked in at 5.50pm
The design of the beds, the individual curtains give you more privacy than at many other hostels. Bed Bugs-- I checked out after one night!
Breakfast, location They put a man in the room who stays regularly and is known to snore loud !!!
Clean and good people. Nobody disturb you.
the staff was knowledgable on the transportation system, which is a big help. the location of the hostel was great...close to the tube station and there is a bus stop right in front of the hostel. the cafe in the hostel has good food for good price and value. i would probably stay there again. the dryer was out of order. the bins can stack with garbage at times. the shower floors were wet most of the time.