Hotéis em Tower Hamlets, Londres

Contras: Location is hidden amongst high end residential area so it is quiet and safe. Hard for Uber to find, 10 minutes walk to Blackwall DLR station, but 20 min walk to Canary Wharfs (underground) station. It is at least 37 min train ride to City of London and other attractions. Breakfast not included. Bills for Breakfast and bar are charged separately; I am still working on correcting it after returning to my own country; quite irritating. With package price from Expedia.com, the room I was offered faced away from river view and was awaken up by 30 minuets of garbage truck working (one of the 4 mornings I was there).

Prós: The waiters/waitresses in the restaurant. The facilities in the disabled bathroom were excellent

Contras: We arrived with our e-mail booking correctly filled in, the receptionist could find no record of it. Luckily they had plenty of space.

Prós: we were very well looked after on saturday evening by a fantastic girl who worked the bar & restaurant called Polina & would like to thank her- she is a credit to your hotel.

Contras: When we arrived we were informed the twin room we requesyed and had prepaid was not available so were forced to upgrade to a suite, having booked 3 months in advance this to us was unsatisfactory. They said we should book direct rather thanusing booking .com. Also all the extras at the hotel were overpriced for the mid quality services recieved. We will never use Radison again nor will our company.

Prós: The pillows are fantastic!

Contras: Unhelpful staff. Asked to have a sofa bed made up in the room, and 6hours later at 11pm at night it was still unmade. No apology forthcoming. Free shuttle bus to canary wharf only runs between 6.40am and 9.20am. When inquiring about this service we were only told that it ran every 20 mins from 6.40am so when we came to use it at 11am it wasn't running. Again, no apology from staff for not being given correct information.Not that easy to get to the O2 arena. Takes a long time in a taxi and costs quite a lot, not that near the tube.

Prós: Cleanliness was good

Contras: We were given terrible directions to get to the HOTEL.We were dragging cases for an hour trying to find the place. Staff need to be trained to give proper directions on the phone

Prós: It is a lovely hotel with very friendly and helpful staff.

Contras: Not so much didn't like but assumed from the description that it was walking distance from the O2 only to find that by distance yes but in practice no. Train and tube were no problem but maybe the hotel could consider a shuttle to the O2?

Contras: yes i found on the 6th floor, i didnt know how to find the lift to get downstairs, i walked 6 floors down, you should have clear signs showing where the lifts are, signs were not available at all.

Prós: very new and modern

Contras: price of mini bar

Prós: Relaxing

Prós: The hotel was of excellent standard, the decore was very stylish and the staff had superb customer service. The food in the azure resturant was of excellent quality, compliments to the chef. We had a very special stay we would recommend the hotel to friends.

Contras: Nothing

Contras: The air conditioning wasn't working and the windows don't open. It was very difficult to sleep in the hot room. We were only in London for 2 nights. We informed the front desk very early on the second day before our 14 hour tour hoping for it to be fixed when we returned. It wasn't, and we were too exhausted to try and change rooms, so we slept on top of the bed trying to stay cool

Prós: Convenient to DLR services. Close enough to many of Londons tourist attractions. Comfortable room size. Very polite and helpful staff.

Contras: Insufficient parking which mant we had to walk to another hotel to park our car securely. This doesn't seem to be a very business like way of running a hotel with the prestigious name of Hilton. If I had been staying for business purposes, or had been elderly or infirm the walk would have been inconvenient and in the icy conditions possibley hazardous.

Prós: very quiet good rail links

Contras: Breakfast plates need to be hot

Prós: Superb location - used for promixity for the O2 arena and the shopping centre in Canary wharf. Really easy to get to, and staff really welcoming and helpful.

Prós: Helpful pleasant staff in all areas. Nice room, and in close proximity to our events at the o2 arena

Contras: Nothing

Prós: close to O2, staff extremely nice, willing to help and very friendly.We appreciate getting the room immediately upon arrival (9am)

Contras: Bathroom, too small

Prós: the location was good, close to restaurants and the underground, the staff were friendly & the room was very comfortable. I would definately recommend this hotel and come back again.

Prós: I liked the decor and the comfort of the room. The restaurant was very nice and the choice for breakfast was really good

Contras: No

Prós: breakfast and the service

Prós: Wonderful hotel, great staff, awesome price. Close to the tube so travel was extremely easy. Breakfast included in the price was very good.

Contras: No

Prós: access to City airport and location//surroundings from business perpective

Prós: huge comfortable rooms, great breakfast, eccentric cool lobby. Option to have coffee in room with nice espresso machine and kitchenette. Gorgeous pool and small but absolutely workable gym. The bar and restaurants on premise are a reason to stay there.

Contras: I would suggest that they change orientation of front desk and use a counter system, the low slung desk is too slow and casual and open.

Prós: The building itself was unlike everything I've ever seen. The rooms were incredibly large and well appointed mini-apartments. Amenities couldn't be beat. Staff was simply amazing. Restaurants and bar also get high marks.

Contras: Nothing.

Prós: Gorgeous facilities, accommodating staff, absolutely scrumptious food.

Contras: Noisy room.

Prós: The staff

Prós: Staff were very accommodating. Room was great. Food lovely.

Contras: unfortunately didn't feel comfortable in area hotel was in.

Prós: So far the best 5 star hotel i ever stayed in. Real individual design. 21st century, thats what hotels should look like. Also i like that the staff kept in the background but was there when you needed them.

Prós: The best hotel we've stayed at in London

Prós: Excellent location and so quiet you would not know that you where in such a busy area. Good design , nice swimming pool and gym, lovely room (apartment) we got upgraded we would definally stay again.

Contras: Room service was a bit patchy and slow it seamed like they where still finding their feet, but all the staff where very friendly though.

Prós: Other than the location being a bit out of the way, I can say nothing bad about this place. The hotel was amazing, the staff was incredible, there was little they did not think of.

Contras: Location.

Prós: Nice refurbishment. Staff all very friendly.

Contras: Difficult to find, using wrong directions from "Google map" Breakfast expensive.

Prós: Very nice hotel with great design;

Prós: The design of this hotel is breathtaking, they have converted an old town hall and made it into luxury rooms and apartments. Old marble staircases and oak paneling lead to your rooms and then inside is a feast of new design and retro furniture.

Contras: I don't want to be negative because the hotel was just 'starting up' but we did feel that the hotel should not have opened its doors until it was completely ready. When we arrived we found that fixtures and fittings were not all finished in the main reception areas and builders were fixing snags throughout the building. Our rooms were finished but the 2 bedroom apartment that we booked was not ready so they relocated us for no extra charge. In our room the kettle did not work and the shower design meant that the water ran straight on the floor and into the bedrooms, which is not good if you like a nice long hot shower. When the hotel launches in June it will be a better stay but dont book just yet!

Prós: Love the daily breakfast buffet and the gym/pool/spa.

Prós: Overall stay was ok. IMHO there are better options closer to the London landmarks.

Prós: It was very modern, and luxuirious.was a ery friendly atmophere.the staff were very nice and polte, and it was very clean and spacious.

Contras: The windows did not open, and the heating was hard to work, and when we asked how to owrk it, the staff said they would send someone up to our room to sort it and they didn't .other then that, perfect

Prós: The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shopping venues. The cost was incredibly low for what type of hotel this is, and I will absolutely recommend anyone to stay here for a gorgeous and accessible view of London!!

Contras: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.

Prós: Location

Contras: Service, cleanliness, housekeeping

Prós: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night

Contras: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Prós: The view.

Contras: Frig in room.

Prós: the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube

Contras: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Prós: Being upgraded

Contras: The air conditioning not working and the room needing some updating

Prós: nothing

Contras: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Prós: View was amazing, great location

Contras: Had a problem with A/C quickly supplied a fan.

Prós: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!

Contras: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Prós: The location and views provided by The Tower are perfect for touring London!

Prós: The rooms are very quiet for a london hotel, both times I have stayed here I have had a room looking over St Katherine's Dock with very little traffic noise

Prós: Location excellent

Contras: just smelly drains in bathroom

Prós: The view from the room was fabulous, room was comfortable but outdated and shabby.

Contras: No tea coffee facilities in rooms,had to stay in older smoking room which still smells of stale smoke but great view from 7th floor .rooms need updating.could be a fantastic place in its position with serious update.

Prós: Nothing in particular, all very average.

Contras: Arrived at hotel approximately 12 noon. Were told room not ready until 2 pm but we could upgrade for £50 to a room that was ready, as we had an appointment in Knightsbridge at 1.30 we decided to accept the offer. Whilst checking out heard two other people being offered the £50 upgrade. We had booked and paid for a de luxe room we were "upgraded" to a de luxe room which supposedly had a larger bed and a river view. Sounds like a scam.

Prós: friendly place and close to the places I was planning to visit this time. We had an excellent meal at a great price in your restaurant.

Contras: The heat in the bar. I asked for it to be turned down but the staff couldn't

Prós: The view, friendly service

Prós: Location

Contras: Rooms dated; check in not efficient - had to go through the check-in twice, on arrival at front desk [11:30 am] then on actual assignment of a room {13:30]. Rooms fair but tired and dated decor, wood frame windows need replacing, latches failed to keep them open for fresh air; - not up to standard of Guoman Cumberland Marble Arch by a long shot - which was what was expected and 'advised'

Prós: The room was clean and comfortable with good views overlooking the Thames

Prós: nothing

Contras: rooms were shabby and dirty

Prós: view from hotel room

Contras: a number of things in my room didn't work. bed was incredibly uncomfortable

Prós: Staff, restaurant, room cleanliness and housekeeping. Great taxi and directions on travel options and places to visit.

Contras: Less affluent businesses and dining restaurants.

Prós: clean modern, staff were really helpful