Hotéis em Tower Hamlets, Londres

Prós: The hotel is beautiful and the staff is very friendly and helpful.

Contras: The linens had a stain. Our room window looked directly into someone's bedroom window in the apartment across the street.

Prós: Modern clean excellent service. Excellent air conditioning. Shower lovely.

Contras: Room a bit small.

Prós: Very profesionnal staff, perfect room

Contras: Check in was a bit messy, probably because the hotel was full and i didn't find how to do the online checkin

Prós: The fantastic staff who were always on hand to help! From check in to check out, every single staff member was excellent!

Contras: Room fittings and amenities did not quite meet expectations. Surprised that for a business hotel, there was no USB port provided and there was no bathrobe unless specifically requested for. The wardrobe could be a little bigger too?

Prós: Fantastic experience all around. Wonderful staff, comfortable large rooms, and easy access to Canary Wharf and public transport.

Contras: Not a thing; All was excellent.

Prós: People could not have been better, from bar staff to front desk, etc.

Contras: For a tourist location is a bit far out but quality of the hotel made up for it

Prós: Modern, lovely.

Prós: It was convenient in so far as catching an early morning flight. Rooms were large and modern by London standards.

Contras: It was a Friday night, I was situated on a lower floor and there was quite a lot of noise through the night.

Prós: the stuffs are very friendly, and it's good to have a public parking lot about 200 meters away from hotel.

Contras: the 2 beds are so small..

Prós: large modern rooms. quieter area of London as compared to the other older areas of London that is touristy.

Contras: a slight walk from Canary Wharf underground. Should have a direct foot bridge...instead of having to use the current foot bridge.

Prós: good room service

Contras: really far from LHR and most things

Prós: The service was the best I have ever received . And as a business man I have stayed at hundreds of 4-5 star hotels . Now retired and traveling in Europe for the last 11 months this is by far the best service I have received .

Contras: N/A. It was perfect. Very impressed I didn't think a Marriott was this wonderful.

Prós: My wife and I enjoyed the spectacular views our room offered. The front desk staff was very attentive and knowledgeable. The highlight of our stay at the Marriott, was our brief conversation regarding education, with Mr. Som from Thailand.

Prós: Just a lovely place to stay. Staff incredibly friendly and helpful. Treat you like a five-star regular guest. The rooms I have had have always been on the quay side and have had lovely views. They have also been extremely big and nicely appointed.

Contras: The location is not really convenient, but the DLR station abutting the hotel offers pretty quick service into Central London and the area is much livelier at night and on weekends than I'd been expecting.

Prós: comfortable beds

Contras: Business in front of the hotel were to noisy during the night

Prós: Great place to hang your hat if you're exploring East London.

Contras: Staff was very nice but not well informed about the area.

Prós: Clean, comfortable, with a helpful staff

Contras: Room a bit plain

Prós: Pool area, size of the rooms.

Prós: Large rooms and comfortable surroundings

Contras: Drainage in the shower was a bit slow

Prós: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night

Contras: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Prós: Being upgraded

Contras: The air conditioning not working and the room needing some updating

Prós: the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube

Contras: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Prós: nothing

Contras: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Prós: The location and views provided by The Tower are perfect for touring London!