Hotéis em Lambeth, Londres

Prós: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.

Prós: Nothing much to like

Contras: Noisy room could not get to sleep.

Prós: Location

Contras: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.

Prós: Excellent staff, food was awesome. Really nice hotel

Contras: You can’t ask for an extra bed

Prós: Very nice clean room. However for what I paid I expected a little more

Contras: The room was clean but they didn’t tidy it every day and one would expect that they would

Prós: The shower was enormous. You can make your own pancakes at breakfast. Massive walk-in wardrobe.

Contras: Nothing.

Prós: Lovely spacious room, fabulous bathroom, great swimming pool!!

Contras: Long corridor walks as the hotel is really massive!

Prós: Great location! Beautifully appointed room!

Contras: More dining options needed

Prós: Location and appearance.

Contras: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.

Prós: Location, service was great.

Contras: Not applicable

Prós: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.

Contras: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.

Prós: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.

Prós: The hotel is in an excellent location for us, as close to waterloo and also for other facilities that we wanted to use. The breakfast was also very good value for money

Prós: Location is central to everything

Prós: The bed was perfect for my wife and me

Contras: Nothing

Prós: Near tourist areas at an acceptable price

Contras: Next to a hospital. The entrance and exit of hospital ambulances continuously repeated with high rate around the clock from morning to midnight causing disturbance inside the room due to their high horn sound Also, the security check procedures in the entrance of the hotel gives uncomfortable feelings when entering the hotel . . every time

Prós: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.

Contras: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.

Prós: The only thing good about this hotel for my situation was the location.

Contras: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Prós: Location and Elemis toiletries Helpful staff Comfy beds

Prós: Location, free breakfast

Contras: No top sheet on bed Broken wake up calling system

Contras: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Prós: Location was ok

Contras: Damaged & dirty floors, curtains, furniture, walls. Utter disappointment. Ignore accurately a 2-3 star hotel. I took photos of all the dirt, stains & damage. Hotel upgraded us to a suite. Overpriced laundry service & lost clothing. Utter disap

Prós: Breakfast not good

Contras: Breakfast, odor of the room.

Prós: convenient position

Contras: No

Prós: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.

Contras: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.

Prós: Front desk staff excellent. Good location. Comfortable bed.

Contras: Daytime housekeeping doesn't vacuum carpet. Glasses were not replaced first night as well as restocking toilet paper. Night housekeeper took care of these. Cabinets poorly designed and difficult to open. Needed extra towels due to gap in shower door.

Prós: Good food, friendly helpful staff, clean room

Contras: We could feel all the springs in the mattress, investigated in the morning to find the mattress was upside down and the nice soft foam top was underneath

Prós: Location is perfect for our remembrance weekend in London. Staff good, particularly in the bar.

Contras: It would be great if you gave a discount for Veterans on Remembrance Weekend. We’ve stayed with you for the last 3years and the prices are always going up. A mark of respect to those that have served would be very thoughtful.

Prós: Location and room

Contras: N/a

Prós: Paying so much and staying in Novotel **** I was expecting it to be great (other Novotels are great). But it was... fine.

Contras: The overall quality & feel just wasn't ****

Prós: Rooms lovely

Contras: Bit of distance from underground

Prós: Very clean and the room seemed new

Contras: No.

Prós: Modern rooms & relatively close to all the sights - 10 minute walk minimum.

Contras: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.

Prós: Room was very clean. Staff were very attentive and helpful in every respect. Great choice at breakfast. We very much enjoyed our stay.

Contras: Cannot fault this hotel. Excellent in every respect.

Prós: The breakfast buffet

Contras: The hallway carpeting is extremely worn and dirty and needs to be replaced

Contras: None

Prós: Stunning views and a very comfortable room made for a lovely stay at this hotel. We’re given a free bottle of wine as we were celebrating an anniversary just to top it off.

Contras: TV media on offer could have been better, no options for free movies as with other hotels.

Prós: The room was very large with a huge flat screen tv in both rooms, bathroom was spacious and modern. The bed was also massive and very comfortable. The view was beautiful as we were on the 14th floor and you could see the whole river Thames, also the bathroom products were lovely and thought out. We also had some chocolates given to us later in the evening ( we couldn’t eat them as they were dark espresso but was a lovely thought).

Contras: For starters, you had to find a place to plug the kettle in because the food station had no plugs... the place didn’t seem very clean, the curtains and sofa and tables had stains on them along with the wallpaper in the bathroom. The suitcase holder had scratches and stains all over it and the whole place was very cold and unhomely. The bath was huge and amazing temperature control, but then when you got in the lip around the edge of the bath dig into your head or neck when you lay down! The sliding bathroom doors meant there was no privacy for two people as you can hear everything through them. There were no vegan/gluten free items on the menu and you’d think a modern London hotel would be a bit more with the times. Then when you’re sleeping you can hear EVERYTHING From the room above you! Everywhere they walk and if they open a cupboard. There was no soundproofing at all. It’s not a bad hotel, I’ve stayed in far worse but for the money it was terrible. Take off £200 and then I might have given it a better review. Is a shame because we always trust booking.com with their sound ratings! Definitely wouldn’t stay here again, it was a means to an end as it was near our concert.

Prós: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.

Contras: Breakfast buffet not so much of selection with the price.

Prós: Clean and nice hotel

Contras: The bar staff phoning me 4 times to my room about an unpaid bar bill even after I told them I would be back down for more drinks and would settle my bill ASAP. This was disappointing that they took this approach especially after I was prepared to pay for my drinks as I went but they insisted on opening a tab.

Prós: Great location with a great view

Prós: Location

Contras: Small bedroom. Expensive breakfast not included.

Prós: Everything. From location, to the room, and the view! The costumer service.. Thanks so much Collins! Your attentions made our stay even better.. everyone was so professional and attentive. We were there for our honeymoon and everything was excellent. Loved every bit! The bed so comfortable and bath was great, room really spacious and THAT VIEW! Would absolutely recommend!

Contras: The front deck was not professional enough to be 5 stars service.

Prós: View

Contras: Everything

Prós: The views the location the facilities, tried the pool and spa very nice the staff very helpful a deluxe king room very very nice view and comfortable for our two nights.

Contras: Our corridor didn't appear to have soft closing doors or we were just unlucky with rough rude guests at 2am slamming there doors. Also our room was on the cold side the A/C was up and down and engineer did come and it blew warm for a short while but failed again, so another duvet from housekeeping made us comfortable for our second night. Lights in wardrobe wouldn't switch off at night. Carpet thread bare on edges wine glass rim chipped, but nothing we couldn't live with for a wonderfully enjoyable few days in London.

Prós: Large room, lovely view

Prós: This was an amazing modern hotel that I had a really good young vibe but also took really good care of my husband and I and her 16-month-old child. They be provided a travel cot with a goose down blanket and the staff was very pleasant with him especially in the restaurant/lounge. Service was excellent the only downfall was it took the kitchen longer than normal to get food out in the restaurant.