Hotéis em Londres - perto de Trafalgar Square

Beautiful hotel centrally located in the heart of London's biggest attractions. Loved the ability to walk everywhere without ever needing a taxi. Wonderful stay and would recommend to close friends and family.

Convenient & central location , very comfortable

Customer service needs to improve

Location to fit my itinerary

Reception and late night bar with bouncers location, layout

Service and breakfast- facilities especially roof terrace and views available from roof terrace-location was excellent

The room was small and the window could not be opened

The location was excellent, very near the tube station embankment, a short walk from covent garden. It was very comfortable.

no

Very good place in the middle of the centre

Staff at the desk, were unintrested and not really friendly

Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!

Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.

The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant. The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.

The staff are friendly helpful and show a wide variation of knowledge of the city hotel is clean and the candles in the evening are a nice touch Xmas tree lovely.

Fantasic offer of an upgrade to a junior suite for just £35 incl bottle of wine and a great room with lots of extra space. Made the stay even more enjoyable. Superb location, friendly staff 10/10 :)

Great staff! Beautiful accommodations. Very nice sla.

Warm, comfortable, excellent decor and very comfortable beds. The staff were friendly and helpful and we greatly enjoyed our stay.

No specific problems spring to mind.

The room is quite big for center of London and full of light. Clean, with a huge bed.

Everything was fine. I will surely enjoy it again when I'll come to london.

Good service Great location

Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

The staff was wonderful.

The room was small and was located on the 1st floor - bad view.

The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided

The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.

Beds were very comfortable The 48" flat screen TV was a nice touch The design was nice Definitely a place to stay for short business travel or vacation, given the good location in Piccadilly. The complimentary wine n cheese every evening was nice and my group enjoyed it Located close to many many tourists spots, most with in walking distance or short bus ride. Staff was excellent and very attentive

There is only one small lift and often crowded, therefore had to wait for it to come back down empty or you just took the stairs, a minor complaint, but would better if they had two lifts.

The staff was great, especially Henri & Theo. The staff always went above and beyond to assist us! Location also was amazing; right next to Picadilly Circus, Trafalgar Sq, Leicester Sq, close to Parliament Sq, and Buckingham Palace.. Very centrally located

The rooms were very small, but it worked out really well for us since we were there only for 3 days. Didn't bother us at all.

Service and the personal very nice food very good Aurel & Tabita Musca

Will be nice that in price of the hotel to be include free breakfast

I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Hotel design and great customer service as standard

Bathroom toiletories are not to my taste

Quality modern room with a great rain shower. The beds were luxurious.

Light switch was confusing. Need separate switch for the bathroom.

Everyone at the Every Hotel was very helpful. I've never had a better experience with hotel staff. They helped us get into a room early after 20 hours of travel. They help with cabs, directions, and tube vs. other transportation option. They helped with locating nearby shops and conveniences. The hotel is also comfortable, clean, safe, and centrally located.

Some things were not pristine in the bathroom. Overall however, well above average. Much nicer than expected for the price in a city center locale.

I collect foreign coins during my overseas travel. The desk clerk traded my one coin for several smaller denominations -- and when one in the sequence was missing, he even went next door to make change out of his own pocket so that my collection would be complete. I liked the complimentary mini-bar. It was nice to have something for free when most else in the vacation was for charge. The room was very nice. The location was right in the middle of everything -- all within easy walking distance. It was just a few moments from the nearest underground station.

It was perhaps a bit more than I had hoped to pay, but overall was satisfactory.

Comfortable beds Clean rooms Easy check in Security points before accessing room areas Great location Quiet rooms (though near noisy street)

Very small tv No housekeeping after 1pm Much of staff in training Toiletries are in dispensers, not bottles

Over charger $2k with a forced apology

The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.

I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.

The Savoy stay was one of the most exceptional stays that I have had -- extraordinary from the moment the taxi door opened. I needed a rest and wanted to visit London, and the Savoy was worth every penny. Location is perfect. Food and service were outstanding -- didn't feel the need to leave for an outside restaurant. Breakfast, high tea and dinners were delicious. High Tea was conceivably the best I have every experienced. Room was like a cocoon, and their baths are legendary. Will be back soon for another break.

I was disappointed that the spa and pool were closed for renovation.

very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

not much..

Good location but little loud at night. Extreamly uncomfortable and small bed and window without any view.

Just location .

nothing

very bad customer services ,rooms are very small,no air condition ,room was very hot ,this hotel not recommended at all ,i will never come back to this hotel at all .

The hotel was being used for a film crew which limited the use of the hotel facilities.

Good central location, quiet room.

The front door to my bedroom had recently been painted and there was no warning of this. I could easily have ended up with paint on my clothes rather than just my hand. The rooms were small particularly the ensuite

Location is excelente!! Great to be able to have a swim in the morning.

Rooms on the small side, although adequate. Breakfast was again adequate rather then excelente as would expect from this hotel.

The good location of the hotel.

The window in the room was boarded up making it very dark.

Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)

The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street

Location Location Location. Being in the center of town, I had the ability to stop off at Hotel Z to drop off bags, freshen up, take a break before moving on to next neighborhood on my itinerary. Tube stop directly to Heathrow a couple of blocks away made arriving and departing soooo easy. Staff was very friendly and attentive. Room was modern, quiet and clean. DEFINITELY plan on staying again.

While I knew I had booked the smallest room, and was happy with it overall, the in ability to open a window for fresh air was a little frustrating. Issues with the a/c were promptly addressed, although an open window would of been a better solution. It was only because my stay was for 5 nights that this bothered me. Next visit I'll book a larger room with an open window. :-)