Pesquise passagens baratas para República Tcheca

Prós: "It was like flying in a Four Seasons but better."
Contras: "Boring movie selections. 80% Marvel films."

Prós: "crew was so kind and lovely with our daughter"
Contras: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"

Prós: "Crew was awesome"
Contras: "Food quality need to improved"

Contras: "Delayed flight for no apparent reason"

Prós: "Seat was comfortable and entertainment selection was good."
Contras: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Prós: "Great staff, great comfort. Great airline!"
Contras: "The boarding system is somewhat confusing with 5 different zonings."

Prós: "Food"

Prós: "Everything is perfect"

Prós: "Friendly crews. Excellent food. Great service. On time arrival."
Contras: "They could provide hotel for transit passengers with long layovers."

Prós: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Contras: "Nice if they offered/served drinks before meals"

Prós: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"

Prós: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Contras: "I can't think of anything to make it better."

Contras: "Great selection of movies and the food was really good as well."

Contras: "The new Q suites in business are GREAT!"

Prós: "crew were amazing."

Prós: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."

Contras: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Contras: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"

Prós: "Nothing was spectacular."
Contras: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Prós: "Very polite and friendly crew. Very helpful."
Contras: "Did not have the duty free item I wanted in stock"

Prós: "The food and the crew were excellent. Highly recommend the chicken massals"
Contras: "The seats in economy class were a little too close for comfort"

Prós: "decent leg room. the staff was accommodating"
Contras: "the brea was har. some of the food was overheated thus making it hard to eat"

Prós: "Plane was excellent"
Contras: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Contras: "The food was horrible"

Prós: "very nice crew please have good dessert"

Prós: "Helpful and friendly crew"
Contras: "Same as kochi to Doha flight"

Prós: "Excellent friendly service"

Prós: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Contras: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Prós: "Excellent travel with Qatar Airways"
Contras: "Only thing is security was too tight at Doha Airport"

Prós: "Felt like a new plane, with great service!"

Contras: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Prós: "We enjoyed the comfort, food , staff and entertainment."
Contras: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Prós: "My family was happy with the service provided by Qatar airline."

Prós: "Good service, good entertainment options, modern aircraft"

Prós: "Nice and spacious aircraft."
Contras: "Some confusion on Hindu meal and vegetarian meals."

Prós: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Prós: "Qatar Airways Is Fantastic Service"
Contras: "Service and Food Selection"

Prós: "The best service"
Contras: "Nothing bad to say"

Contras: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Prós: "Best thing is 2 free checked bags."
Contras: "Food and service in economy could be better. Nothing special about Qatar."

Prós: "Boarding experience was very good. Crew were attentive for the most part."
Contras: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."

Prós: "Movie selection was good."
Contras: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Prós: "Boarding was easy and. Convenient."
Contras: "Seats are pretty cramped, food quality was ok didn't have a lot of variety in inflight movies."

Prós: "It was nice service and hospitality"

Prós: "Good boarding. They do their best to make sure their passengers will be able to board the aircraft smoothly. Crew members are quite attentive and helpful."
Contras: "When making a review, I make comparisons with other airlines. I was expecting that Qatar Airways would be better than Emirates. It is my first time to fly Qatar airways, just to see if it's worth flying with this airline since it was the Best Airline in the world for 2015. But Emirates improved so much better that they overtaken the throne of Qatar Airways.. When you promise 5-star comfort and luxury, it should be what is promised.. Key points: 1.) Beverages should be served more than just twice during this 9 hour flight. It's a bit sarcastic that you flash a reminder on the screen that says "Keep Hydrated" but beverages were served only twice. I always had to ask for 2 glasses of water, overall 4 glasses of water on this 9 hour flight. And I can say that I got dehydrated. 2.) No hot towels for sanitary before food is served. I had to go to lavatory, wash my hands and put some alcohol before eating. Which is kinda hassle.. Sanitary is very important. 3.) I spent 8 hours layover in Doha before my flight to Milan. No complimentary meal. (Emirates provide complimentary meal if I have long layover in Dubai) 4.) I don't know if it's due to bad weather, but this flight, QR 933 was the roughest flight I have been on, not just short turbulence but long hours, maybe 3 hours. I was so dizzy and couldn't sleep. I signed up on privileged member club because I'm looking forward that Qatar would be the best choice for Airline. This review is just one of many reviews that should be looked at. Considering that you should continuously develop and aim to bounce back on the top. Do not settle for "okay", do not settle for second spot. Be the best, and compete for the first. Thank you for a safe flight. I'm looking forward for another flight with you. -Jerson Belir, first time flyer"

Contras: "Na"

Prós: "The only minus was that my luggage did not arrive with me but it come back the following day. Prior to this I was given the sume of 50usd for the inconveniences caused"

Prós: "Pleasant staff and airplane."
Contras: "Nothing in particular."

Prós: "The staff. Very courteous and friendly."
Contras: "Nothing"

Prós: "Nice folks"
Contras: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Prós: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Prós: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Prós: "Everything was perfect."

Prós: "Excellent food and crew"

Prós: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Prós: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Prós: "The buttered pretzel was nice, and different."
Contras: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Contras: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Prós: "Nice Aircraft, nice crew"

Prós: "The length of the flight"
Contras: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Contras: "The seats in coach plus and Bussines were terrible"

Prós: "Also poor this airline is overpriced"
Contras: "Long disorganized boarding process Old airplane"

Contras: "It was hard to figure out how to request a special meal"

Prós: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."

Prós: "Very professional!"

Prós: "The service and food are very good."
Contras: "Tight space for business class."

Prós: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Prós: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Prós: "Crew was attentive and friendly"
Contras: "Very disorganized boarding."

Prós: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Prós: "Crew was courteous."
Contras: "Nothing"

Contras: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Prós: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Contras: "Some flight attendants were not attentive to service."

Contras: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Prós: "The food provided and the service was excellent."
Contras: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Prós: "Short flight"
Contras: "The tram ride to the plane"

Prós: "Everything ran like clockwork"

Prós: "Overall very pleased with the airline"
Contras: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Prós: "the entertainment selection was above an beyond."
Contras: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Contras: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Contras: "People who handle Swiss"

Prós: "Overall product fine, food excellent"
Contras: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."

Prós: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Contras: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Prós: "Crew was great. Very helpful because I needed assistance due to back injury."
Contras: "Food was not very good."

Prós: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Contras: "Swiss boarding is a Charlie Foxtrot"

Prós: "Brand new plane, with ultra modern seating. We had a lot of room."
Contras: "We sat in the plane for 40 minutes before takeoff"

Prós: "only a short 1 1/2 hr flight but the attendant was wonderful."
Contras: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."

Contras: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Prós: "Always replacement"
Contras: "None"

Prós: "Upgraded to business, new 777 plane, good snack"
Contras: "No headphones"

Contras: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Prós: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Contras: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."

Prós: "The crew was courteous and trying their best."
Contras: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."

Prós: "Doing a fantastic job keep on"
Contras: "Everything"

Prós: "Staff was very friendly and presentable. The cabin was very nice. The entertainment screens were nicer than any other airlines I have seen. It was a short flight, but so they didn't serve food, but they offered water and chocolate, which was a nice touch."
Contras: "The boarding process seemed disorganized. If someone leans their chair back, they are sitting right in your lap."

Prós: "Crew service"
Contras: "Few seats in boarding area"

Prós: "Everything is OK."
Contras: "Nothing. Everything is good."

Prós: "Great airplane stuf and food"

Prós: "seats were comfortable and we left on time."

Prós: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Contras: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"

Prós: "Even though it was economy class, I was able to sleep because it was very comfortable."
Contras: "Not sure, I slept the whole flight."

Prós: "More leg room"
Contras: "Leg room and bigger seats"

Prós: "Nothing. It didn't happen."
Contras: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Prós: "Crew was nice, flight was ontime"
Contras: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Contras: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Contras: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."

Prós: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Prós: "Crew was friendly and efficient. Plane was newer (and cleaner)."

Prós: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Contras: "Very tide space made it impossible to survive 8h flight for a small person like me. Seats are to small and put to close together. I can’t imagine how a tall man can seat comfortably. All passengers around me complained about that. Boarding should be in groups not everybody at the same time. Although the flight was perfect and staff very nice the tide space makes me try another airline for my next trip"

Contras: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Prós: "Timing"
Contras: "Entertainment"

Prós: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Contras: "it was all great and professional."

Prós: "Crew was pleasant."
Contras: "Premium economy upgrade not worth the price! Wheelchair service ordered but NOT provided In Frankfort!"

Prós: "I like crew members service"
Contras: "Didn’t like seat was not comfortable plus some time smells bad in flight"

Prós: "The plane was nearly empty, so there was a lot of space to spread out. The entertainment options were almost limitless and the food was plentiful and tasty."
Contras: "Since it was an overnight flight, I planned on sleeping, however, it seemed the flight attendants were coming through all the time. While I appreciated dinner and breakfast, it really wasn't necessary for that time of day and the length of flight. I also tried to upgrade and even though the premium economy clear was almost empty, they did not accept my bid. I would have understood if the flight was full but it wasn't. I'm not sure why they wouldn't want the extra money from me?"

Prós: "Anna, she was the supervisor at the check in desk at Denver airport. She was super helpful and very nice. She went above and beyond to help me out with the issue i had... but everyone else i went to get help from were not at all helpful (3 other people), sour face, they probably hate their job. Movie choices on flight to Munich were great. Smooth flight, I didn't lose my bag so that was great too!"
Contras: "Rude crew member. One bad apple ruins the whole bunch. I pre selected my sest at check in on line but got different seat. Not sure why but that was uncalled for. Boarding was 35 minutes late because flight arrived late also. The lady that boarded us was nice and funny."

Prós: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Contras: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."

Prós: "Comfortable seats, good leg room, pleasant staff"
Contras: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Contras: "We had to fly to mun because it was delay from florence"

Contras: "Did not like them charging extra for a seat assignment."

Contras: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Prós: "Everything on Rome to Frankfurt was fine."

Prós: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Contras: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Contras: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."

Prós: "We had a very kind crew! We traveled with an infant and while boarding was a mess, the crew on board was kind and helpful and did all they could to make it a good experience."
Contras: "Air Canada Rouge operated our flight rather than Lufthansa or other similar airline. This meant that there were no tvs on board, which means the nearly 9 hour flight got very long. Boarding and check-in were also disorganized and many people from lower zones boarded before zone 1 and those with children, m among we had to stand on the ramp for a very long time holding ort baby."

Contras: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Contras: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Contras: "No screens at all and the boarding was messy"

Prós: "Very efficient, clean and comfortable."
Contras: "N/A"

Prós: "When in the air crew attentive"
Contras: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Prós: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Contras: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Contras: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Prós: "Quiet and comfortable for a regional, one hour flight."
Contras: "Getting bussed all over the airport ."

Prós: "Quick, efficient"
Contras: "Sandwiches not palatable."

Contras: "Boarding was in organizes."

Prós: "Everything was totally fine but nothing was noteworthy."
Contras: "Plane was a little old and uncomfortable."

Contras: "At the boarding que there was a Lufthansa employee singling out carry on bags for gate check, when they would clearly fit in the overhead. She addressed me and others in a curt and arguably rude tone of voice and mannerisms. No further instruction was given for the gate check process, hence I rolled the small suitcase to the entry of the aircraft, where the Purser asked why I would wish to check the bag. When I recounted the story, he chuckled and said, bring it aboard, there is no reason to check that bag."

Prós: "Very nice flight attendants, the food was good, enough leg space."
Contras: "My entertainment screen kept freezing, which was quite annoying when you are trying to watch a movie."

Contras: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Prós: "Plane, amenities, crew, flight...all 5 *s"
Contras: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Prós: "Flight attendants, movies"

Contras: "My bag is approved carry-on size, and I travel weekly with it. The gate agent forced to check it which was unnecessary and unreasonable."

Contras: "It was very cold in the plan. Told the steward and nothing was done"

Prós: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Contras: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."

Prós: "First and foremost, I appreciate the crew refusing to take off until the broken valve was absolutely perfect. Although this took well over an hour after we were supposed to take off, my priority was to come home safely to my kids. So thank you for making that happen!"
Contras: "As a result of the broken valve, we were all sitting on the runway past 9:30 or so. It would have been nice to be offered a cup of tea or snack in that time. Additionally, the video screen assigned to my seat was not working properly. It was a touch screen, and something was malfunctioning. Perhaps someone can keep a closer eye on these details."

Prós: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Contras: "No suggestions."

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "Comfort"
Contras: "Wifi on klm"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Contras: "Information on arrival time was not correct"

Contras: "Time"

Prós: "very nice crew"
Contras: "my bagfage was lost"

Prós: "Newer plane, crew was amazing, seats were adjustable"

Contras: "I congratulate the KLM crew!"

Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Contras: "Flight got delayed 30 minutes"

Prós: "Crew were great"
Contras: "Refreshments"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Contras: "The plane was very hot"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Contras: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Prós: "the crew was nice"
Contras: "Seat confort on long flights, leg rooms,"

Prós: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contras: "Transfer point needs upgrade."

Prós: "Crew was good"
Contras: "Food"

Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "Staff very pleasant"
Contras: "Evening snack was not the greatest breakfast was pretty food"

Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"

Prós: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Contras: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"

Prós: "Good Experience"
Contras: "Nothing much"

Prós: "Decent seat size. Sorta slept the whole flight."

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Contras: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Contras: "Dutch sub titels would be nice."

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Prós: "Catering is ok"
Contras: "Seats comfort really old school"

Prós: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contras: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Prós: "Flight attendants tried their best given what they had to work with."
Contras: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Contras: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Prós: "crew"
Contras: "food"

Prós: "Fine as delta flights go"

Contras: "More humane treatment. Honor diet request"

Prós: "El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks"
Contras: "At this time all worked perfect for me the way how it is."

Contras: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Contras: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Prós: "New plane, nice crew, good entertainment, good food."
Contras: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."

Contras: "Flight arrived about 15 minutes late."

Contras: "More diverse snacks/drinks."

Contras: "The time it took to open the door upon arrival"

Prós: "The crew members were friendly and kind."
Contras: "Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip..."

Prós: "Nothing"
Contras: "Not to overbook the flight"

Prós: "Airport (AEP) was nice, plane and crew were good."
Contras: "The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault."

Contras: "I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you."

Prós: "I love it ! Everybody very friendly and the food was good"
Contras: "Maybe offer a little bit more food"

Prós: "all except the food"
Contras: "the food"

Contras: "Flight attendants rude and lack of cleaning in the toilets."

Contras: "The temperature should be a bit warmer"

Prós: "All confortable"
Contras: "Turn down the light"

Prós: "On time"
Contras: "Nothing"

Prós: "Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable"
Contras: "No negatives"

Prós: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."

Prós: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Contras: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Prós: "Being on a plane!"
Contras: "Having our initial flight delayed by 8 hours for a vague technical problem and given no info."

Prós: "Friendly staff"
Contras: "Everything was great."

Prós: "Could access entertainment as soon as I was seated."

Contras: "When we got to the airport we were told our flight was cancelled.it was really a bummer because we did not get a notification when we checked in online the night before. We told them we had a flight to the US on the same day, so they notified the Latam office in Santiago. When we go t to Santiago, we only had an hour to spare for our next flight. They help ed us out with the boarding, skipping the long lines. That to me was impressive."

Prós: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Contras: "Everything was great."

Prós: "Plane on time performance"
Contras: "Food"

Prós: "All of your staff where very nice and kind."

Prós: "It was comfy"
Contras: "When I got to Miami, I wasn't assisted to the next gate"

Prós: "New aircraft. Clean. On time departure = on time arrival."

Contras: "Boarding was disorganized and confusing, no where to sit at gate."

Prós: "The crew was attentive, professional and friendly."
Contras: "Small seats."

Prós: "Service"
Contras: "The plane is ok but it is an old 767"

Prós: "I enjoyed the customer appreciation the crew showed, at all times. Catered my vegetarian diet and their food was exceptional!"
Contras: "Had minor technical problems with my headphones. However, my flight was not crowded and was able to use the empty seat next to mine to watch a movie."

Prós: "Despite having a high "Sapphire" status with this One World Partner and being promised "preferente" seats by the airline when I reserved seats months ago, I was unable to view the seats or check in online. Both their App and their online system were down and unavailable. We were never able to view our actual seats online. The "preferred seats" my group on 5 could not have been worse!! We were seated consistently in row 11 or the very last row of the aircraft immediately in front of the lavatory, where the seats do not recline at all and where you hear and smell the bathroom for the entire flight.. There was NO space to breathe in our seats. I have traveled on dozens of airlines and this experience and these seats were the WORST! After this happened once, I specifically asked to insure that it would not happen again and was told that seats on my next flights were good but they were the same horrible seats. Part of our itinerary was on LAN and part was on TAM, who have now combined into 1 airline, but still operate on separate systems. So LAN customer service could not see the seats for TAM flights and vice versa. Their online system reflected a changed time for our return flight from 145pm to 250pm from Rio. We verified it 3 times (even though we could not check in or view our seats because of "technical difficulties" we could see the new departure tie, and the change was confirmed by our Sheraton concierge, but when we arrived to the airport they informed us that we had arrived to late for our 145pm flight! We showed them the app that showed our flight was changed to 250pm and they could not explain the problem. We were delayed 4 hours and arrived too late for dinner in Santiago. The final 4 hour flight at 4am flight from Santiago to Lima was torture. The seat in front was literally 6 inches in front of my face when they reclined and I could not recline. It was absolute TORTURE! Avoid this airline! To add the agony, they have lost my bag and do not know where it is!"
Contras: "Horrible seats even for "preferred" status clients. Unreliable and unavailable online service to check in and confirm seats. Two airlines who cannot view or help with the other's flights or even view seats or accurate flight information pretend to call themselves one airline. Lost luggage! Nearly impossible credit card payment system would not accept American credit cards"

Prós: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"

Contras: "Company was not able to understand situation and did not offer solution. I lost my money"

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Contras: "nothing was wrong."

Prós: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Contras: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Prós: "food was tasty"

Prós: "Service was prompt, smooth boarding and the aircraft was modern. there was an entertainment option if you had downloaded their app before the flight - I hadn't downloaded it, so can't comment on the entertainment. Other than that - all in all great service."
Contras: "Snacks were crackers and 2 sweet biscuits. Would have been nice to have had something a little more savoury, but this is realistically already more than I would expect from European carriers, so can't complain."

Contras: "Todo bien"

Contras: "Old airplane"

Contras: "Lástima connecting fligh was a little bit tight but every things worked"

Prós: "Great seevice, grear plane, great entertainment"
Contras: "None"

Prós: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Contras: "It was all very good on the flight TO Lima. No problems."

Contras: "Food was horrible. Justo a sort of cupcake as breakfast."

Prós: "Good food and staff"
Contras: "Evething was good"