KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
| Código IATA | KL |
|---|---|
| Rotas | 345 |
| Rota principal | Amsterdão Schiphol a Amsterdão Schiphol |
| Aeroportos em que opera | 138 |
| Aeroporto principal | Amsterdão Schiphol |
Prós: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
Prós: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Contras: Nothing
Contras: Very nice crew and great food
Prós: Very nice airplane and pleasant crew
Prós: Overall a nice and good flight
Contras: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...
Prós: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.
Contras: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.
Prós: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Contras: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
Prós: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Contras: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
Prós: Yes
Contras: Nothing. Flight was amazing
Prós: Perfect
Contras: Nothing. Flight was amazing
Prós: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into
Contras: Nothing,just the seats. Cleanliness was perfect
Prós: The plane size & comfort was excellent. The staff were very friendly
Contras: N/A
Prós: Crew is excellent, polite and personal!
Contras: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.
Contras: Bigger seats the new ones are way to narrow
Contras: Klm is the best, even on a 40min they served small breakfast.
Prós: Terrific hot breakfast in bus. class
Contras: Window did not darken like the others.
Prós: Everything perfect and arrive to destination on perfect time.
Contras: All positive.
Prós: Comfort
Contras: Wifi on klm
Prós: Comfort
Contras: Internet
Puntual
Prós: The plane ✈️ itself the attendants . The entertainment on board. Really great
Contras: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
Prós: The crew was very kind
Prós: Services is good .
Contras: Food can be better
Contras: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!
Wifi
Contras: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM!
Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it!
I was disappointed and angry.
Prós: Nothing
Contras: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again
Prós: Nice crew, good food.
Contras: Both bathroom were not working in business class area.
Prós: Information sharing by pilots and crew. Economy class leg room is good.
Contras: All good up to the level
Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Contras: I flew economy and all was good and appropriate to the level.
Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Prós: Decent price for economy comfort seat, 4A.
Contras: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal.
They have also changed the boarding gate..
Prós: The crew was professional & friendly
Contras: Food was terrible honestly, entertainment system didn't work on 1st flight.
Prós: Great atmosphere, crew was excellent!
Contras: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
Prós: Confort and kindness
Contras: It was too cold
Contras: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Prós: Impressive service...
amazing crew, very friendly and professional
Prós: Muslim food
Contras: When its rain we shouldn’t walk to the air plain
Prós: Crew good and seat OK but not exceptional for business class
Contras: Food was average - main course could have been better. Range of movies ok but not great
Contras: Still don’t have my luggage yet
Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Contras: Move the drapes a few more inches back.
Prós: Flight was on time.
Contras: Staff: from check in to landing, they could at least smile.
Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Contras: All of the less than good, obvious!
Prós: The crew.
Contras: The time between flights.
Prós: The socks offered in business were comfortable and nice looking. The red wine was good.
Contras: The food was just average and the seat not too comfortable
Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Prós: Loved the smooth ride.
Contras: Bathroom was pretty nasty
Prós: Almost everything, especially the crew.
Contras: Don’t feel like anything should be better to be honest
Prós: The crews were pretty great!
Contras: The regulating of the temperature.
Prós: The crew tried to be helpful but were equally frustrated with the ground crew.
Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Contras: Boarding was crazy. Could not everyone in the gate area.
Prós: Fast boarding
Contras: Slow in refuelling, got us delayed for 40-
Contras: Information on arrival time was not correct
Contras: Time
Prós: Flight and the crew!
Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Contras: Delay due to strike
Prós: Great crew.
Contras: Ran out of business class meal. Substituted a Econ class.
Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.
