KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
| Código IATA | KL |
|---|---|
| Rotas | 331 |
| Rota principal | Amsterdão Schiphol a Amsterdão Schiphol |
| Aeroportos em que opera | 139 |
| Aeroporto principal | Amsterdão Schiphol |
Prós: Nice crew, good food.
Contras: Both bathroom were not working in business class area.
Prós: Information sharing by pilots and crew. Economy class leg room is good.
Contras: All good up to the level
Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Contras: I flew economy and all was good and appropriate to the level.
Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Prós: Decent price for economy comfort seat, 4A.
Contras: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal.
They have also changed the boarding gate..
Prós: The crew was professional & friendly
Contras: Food was terrible honestly, entertainment system didn't work on 1st flight.
Prós: Great atmosphere, crew was excellent!
Contras: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
Prós: Confort and kindness
Contras: It was too cold
Contras: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Prós: Impressive service...
amazing crew, very friendly and professional
Prós: Muslim food
Contras: When its rain we shouldn’t walk to the air plain
Prós: Crew good and seat OK but not exceptional for business class
Contras: Food was average - main course could have been better. Range of movies ok but not great
Contras: Still don’t have my luggage yet
Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Contras: Move the drapes a few more inches back.
Prós: Flight was on time.
Contras: Staff: from check in to landing, they could at least smile.
Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Contras: All of the less than good, obvious!
Prós: The crew.
Contras: The time between flights.
Prós: The socks offered in business were comfortable and nice looking. The red wine was good.
Contras: The food was just average and the seat not too comfortable
Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Prós: Loved the smooth ride.
Contras: Bathroom was pretty nasty
Prós: Almost everything, especially the crew.
Contras: Don’t feel like anything should be better to be honest
Prós: The crews were pretty great!
Contras: The regulating of the temperature.
Prós: The crew tried to be helpful but were equally frustrated with the ground crew.
Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Contras: Boarding was crazy. Could not everyone in the gate area.
Prós: Fast boarding
Contras: Slow in refuelling, got us delayed for 40-
Contras: Information on arrival time was not correct
Contras: Time
Prós: Flight and the crew!
Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Contras: Delay due to strike
Prós: Great crew.
Contras: Ran out of business class meal. Substituted a Econ class.
Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.
Prós: A Gol faz o estilo low cost então não espere grande coisa.
Contras: O atendimento da tripulação.
Contras: A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo.
Prós: KLM STAFF WERE VERY PROFESSIONAL
Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Contras: Everything was OK
Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Prós: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Prós: Food was great, enjoyed watching videos, staff very profession and friendly.
Contras: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Prós: Excellent crew, good food & movie selection.
Klm doing better than delta
Prós: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Contras: Not being to help on the ground in Copenhagen with delta issues
Prós: Great airline
Contras: Crew members in Amsterdam were very rude and disrespectful
Prós: Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia.
Contras: Tudo, o atendimento ao cliente é péssimo.
Prós: Nada.
Contras: Tudo tem que ser melhorado
Contras: The plane is so old..,
Prós: economy plus seats were nice, great movie selection, especially international movies
Contras: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Contras: Flight got cancelled
Contras: Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Prós: Newer plane, crew was amazing, seats were adjustable
Contras: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Prós: Reclinable seats.
Contras: The food!! The lights could be dimmed as it was a night flight.
Prós: Boarding was quick and flight was calm
Contras: The coffe and breakfast.
Prós: Fantastic gate agents!
Contras: The food was terrible.
Prós: The crew was pleasant
Contras: Baggage checkin & flight boarding was slow & disorganized.
Prós: Yes
Contras: Everything was good
Prós: The aircraft
Contras: No overbooking next time!
Prós: Confort and kindness
Contras: It was too cold
Contras: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Prós: Impressive service...
amazing crew, very friendly and professional
Contras: Still don’t have my luggage yet
Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Contras: Move the drapes a few more inches back.
Prós: Loved the smooth ride.
Contras: Bathroom was pretty nasty
Prós: Almost everything, especially the crew.
Contras: Don’t feel like anything should be better to be honest
Contras: Boarding was crazy. Could not everyone in the gate area.
Contras: Time
Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.
Contras: A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo.
Contras: Everything was OK
Prós: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Prós: Food was great, enjoyed watching videos, staff very profession and friendly.
Contras: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Prós: Excellent crew, good food & movie selection.
Klm doing better than delta
Prós: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Contras: Not being to help on the ground in Copenhagen with delta issues
Prós: Great airline
Prós: Newer plane, crew was amazing, seats were adjustable
Prós: Yes
Contras: Everything was good
Prós: Information sharing by pilots and crew. Economy class leg room is good.
Contras: All good up to the level
Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Contras: I flew economy and all was good and appropriate to the level.
Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Prós: Great atmosphere, crew was excellent!
Contras: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
Prós: Muslim food
Contras: When its rain we shouldn’t walk to the air plain
Prós: Crew good and seat OK but not exceptional for business class
Contras: Food was average - main course could have been better. Range of movies ok but not great
Prós: The crew.
Contras: The time between flights.
Prós: The crews were pretty great!
Contras: The regulating of the temperature.
Prós: Fast boarding
Contras: Slow in refuelling, got us delayed for 40-
Prós: Great crew.
Contras: Ran out of business class meal. Substituted a Econ class.
Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Prós: A Gol faz o estilo low cost então não espere grande coisa.
Contras: O atendimento da tripulação.
Prós: KLM STAFF WERE VERY PROFESSIONAL
Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Contras: Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Prós: Fantastic gate agents!
Contras: The food was terrible.
Prós: Nice crew, good food.
Contras: Both bathroom were not working in business class area.
Prós: Decent price for economy comfort seat, 4A.
Contras: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal.
They have also changed the boarding gate..
Prós: The crew was professional & friendly
Contras: Food was terrible honestly, entertainment system didn't work on 1st flight.
Prós: Flight was on time.
Contras: Staff: from check in to landing, they could at least smile.
Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Contras: All of the less than good, obvious!
Prós: The socks offered in business were comfortable and nice looking. The red wine was good.
Contras: The food was just average and the seat not too comfortable
Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Prós: The crew tried to be helpful but were equally frustrated with the ground crew.
Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Contras: Information on arrival time was not correct
Prós: Flight and the crew!
Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Contras: Delay due to strike
Contras: Crew members in Amsterdam were very rude and disrespectful
Prós: Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia.
Contras: Tudo, o atendimento ao cliente é péssimo.
Prós: Nada.
Contras: Tudo tem que ser melhorado
Contras: The plane is so old..,
Prós: economy plus seats were nice, great movie selection, especially international movies
Contras: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Contras: Flight got cancelled
Contras: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Prós: Reclinable seats.
Contras: The food!! The lights could be dimmed as it was a night flight.
Prós: Boarding was quick and flight was calm
Contras: The coffe and breakfast.
Prós: The crew was pleasant
Contras: Baggage checkin & flight boarding was slow & disorganized.
Prós: The aircraft
Contras: No overbooking next time!
