Pesquise passagens baratas para a Áustria

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Contras: "The baggage took a really long time to be delivered to the carousel"

Contras: "It would have better if the flight wasn’t 5 hours late."

Contras: "Only two options for dinner is very few options."

Prós: "Crew was amazing"

Prós: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Contras: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Prós: "האוכל והשירות מצוינים והטייסים מצוינים"
Contras: "מקום ישיבה צפוף מידי"

Prós: "Swiss quality, punctuality and reliability."
Contras: "No negatives."

Prós: "Nice cabin, clean . Friendly crew"

Prós: "Great staff and air flight attendants"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "All very comfortable"
Contras: "It was delayed"

Prós: "Delayed...delayed and delayed some more!!!!!"

Prós: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Contras: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Prós: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Contras: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Prós: "friendly crew; easy boarding; arrival on time"
Contras: "Seat not very comfortable and very little leg room"

Prós: "Took care of every need with a smile and class"
Contras: "Seats uncomfortable"

Prós: "Food."
Contras: "There was not hot tea/coffee offered with a sandwich."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Contras: "Excelent"

Contras: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Prós: "on board"
Contras: "12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet"

Contras: "This flight was missed due to the delay of the first flight."

Prós: "Stewards were friendly; snacks were good"
Contras: "Nothing"

Prós: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Contras: "The headset outlet is still the old one, so you can't use your own ."

Prós: "Very friendly crew, good legroom in economy, excellent meals."
Contras: "None"

Contras: "The gate was changed without significant announcement"

Prós: "Crew was attentive and friendly"
Contras: "Very disorganized boarding."

Prós: "Nothing really"
Contras: "Seats, food , entertainment."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Contras: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"

Prós: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Contras: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Prós: "Boarding was on time."
Contras: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Contras: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Prós: "Excellent customer service, and on time flight"

Prós: "Friendly and professional crew, good movie selection"
Contras: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."

Prós: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Contras: "gate number on ticket was different from where plane left from. Almost missed my flight."

Prós: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "There was metalic box underneath the seat in front of me (entertainment box), that did not leave any room to stretch my legs"
Contras: "This box blocked any room to stretch my legs. The flight was full and I did not have the chance of changing seats. Flying 13 hours in this situation is unacceptable."

Prós: "zurich a great airport."
Contras: "cheese roll"

Prós: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Contras: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Prós: "Great kosher food! Very kind attendants."
Contras: "not enough foot room."

Contras: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."

Contras: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"

Prós: "Yes. Very cooperative crew"
Contras: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"

Contras: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "Tea"
Contras: "Food and service"

Prós: "Everything"
Contras: "Nothing as could think of."

Prós: "As above"

Prós: "Voo rápido e tranquilo"

Prós: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Contras: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Contras: "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."

Contras: "Nada"

Prós: "Food personnel"

Contras: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Prós: "I liked the plane and the price."
Contras: "Boarding was crowded, hot, and disorganized in IST."

Contras: "Nao permite reserva de assentos nem no checkin online"

Contras: "Atrasso, comida ruim"

Prós: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
Contras: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."

Prós: "The inflight entertainment."
Contras: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"

Prós: "Food"
Contras: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Prós: "Everything"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Contras: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."

Prós: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Contras: "Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Contras: "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."

Contras: "More service with flight attendants walking around to offer drinks would have been better"

Prós: "The staff!"
Contras: "The turbulence lol"

Contras: "Headphones did not work"

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Contras: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Prós: "Comfortable plane Good food Friendly service"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "Nice staff"

Prós: "Over all Turkish airlines is a class airlines"
Contras: "can't think of anything I didn't like about my flight"

Contras: "the delay in the departure"

Prós: "The service was great, no one had any attitude on the plane,but the airports were different"
Contras: "The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight."

Prós: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Prós: "Nothing"
Contras: "Check in late, rude staff, bad food"

Prós: "Despite all other issues I got to Vienna on time."
Contras: "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."

Contras: "I could not find a way to ask for cancellation or reschedule"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "Nothing special."
Contras: "No Internet, seats were very uncomfortable..ugh"

Prós: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Contras: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."

Prós: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Contras: "Nothing. All good"

Prós: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."

Prós: "Staff excellent"
Contras: "Seats that go flat so u can sleep on long flight"

Contras: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Prós: "A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service."
Contras: "The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Contras: "Everything"

Prós: ",Crew was amazing, took extra care of passengers.Very polite and friendly."

Prós: "Tudo foi bom"

Contras: "As refeições."

Contras: "More tasty food."

Prós: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Contras: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Contras: "I was in the middle seat and my neighbor was a mentally challenged person who should not have travelled. She annoyed me the whole trip. Movie selection was very disappointing."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Short flight with swift and effective service"
Contras: "Nothing"

Prós: "Crew was wonderful and I love flying Lufthansa always:)."
Contras: "Onboard entertainment didn’t have good selection for me for such a long flight 4 different flights I took.And some of the touch screens didn’t work properly:(."

Prós: "The flight was very pleasant. The flight attendants were also very nice."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Lufthansa is great to fly with!"

Contras: "Two flights same food... Too bad"

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Clean"
Contras: "Seats way too small and tight. Flight delayed over and over."

Prós: "They held the plane for some of the passengers that were delayed."
Contras: "Everything was fine"

Contras: "Delayed by two hours. Made me miss my connection. Also it is far too cramped for anyone who is tall. We need more leg room"

Prós: "In the end I made the flight."
Contras: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "The service was excellent. On time and very efficient crew."

Prós: "On time flight, good service."
Contras: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Contras: "Same as above"

Prós: "Good smooth flight, wine offered in economy. Crew wonderful"
Contras: "Fully booked, so a little crowded"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Contras: "No space, no entertainment. Yuck!"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Contras: "Limited choice of types of meal - no vegetarian option."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Contras: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Contras: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."

Prós: "Nice staff"
Contras: "A little too warm for me."

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Contras: "Allow business passenger to use front bathroom."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contras: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Contras: "Still don’t have my luggage yet"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Refeições de alto nível"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Contras: "Late departure. Rush to connect."

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Contras: "Larger meals."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Contras: "No reading light in my seat..."

Prós: "The service"
Contras: "The food."

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Contras: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Prós: "MCR airport Mert & Greet parking was smooth and efficient."
Contras: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Prós: "Efficient boarding system, clearly signposted. Professional staff"

Contras: "wasn't able to take the flight since I missed it"

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Contras: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Prós: "Tripulação"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Prós: "Food and staff behaviour"
Contras: "Entertainment"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Booked extra room seat which gave me good room for seating"

Contras: "Bit cramped for space"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Contras: "exaggerated restrictions due to covid."

Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"

Contras: "Alimentação Nem água serviram"

Prós: "nada a destacar"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Contras: "Quick, easy, no problem."

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Contras: "Foi ótimo"

Contras: "No complaints, good airline, good service, good staff"

Contras: "I paid for baggage and when I came to the airport I paid2000 pesos more ita not nice at all and I want my 2000 pesos back."

Contras: "Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Prós: "tripulação"

Contras: "Embarque em Manaus"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Contras: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Contras: "Companhia sem serviço de bordo. Cobra por tudo e com preços absurdos. Péssima companhia. O máximo que oferecem é uma água ."

Contras: "More diverse snacks/drinks."

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Prós: "A comida Latam é muito gostosa e boa"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Contras: "The landing was a bit rough!!"

Prós: "Crew, on board entertainment..."
Contras: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."

Prós: "Nada"
Contras: "Espaço das poltronas horrível. Comprei espaço maior e continuou apertado"

Contras: "Nothing. All excelent"

Prós: "Business class is nice and comfortable with LATAM"
Contras: "More choices for the mains would be great"

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Contras: "No food just a cookie"

Prós: "Easy and quick flight. Crew was nice and helpful"
Contras: "We were about 15 min late"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "Tripulação muito gentil."
Contras: "Aeronave mais velha, não funcionavam nenhuma das opções para carregar o celular os nossos assentos e o sistema de entretenimento igualmente muito velho. Um banheiro ficou interditado parte do voo por algum uso inadequado mas a tripulação resolveu assim que possível. o avião precisa renovação"

Contras: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Contras: "Servir lanche"

Contras: "Espaço"

Contras: "Terrible food"

Prós: "Voo normal"
Contras: "Saber antes do voo se teria serviço de comida a bordo pago ou não. Liberar as bebidas (refrigerantes e sucos) sem necessidade de pagamento."

Contras: "Luggage ruined grease all.over it Service said they could do nothing"

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Prós: "Indiferente."
Contras: "Atendimento dos agentes em terra."

Prós: "Pontualidade"
Contras: "Só servem água durante o vôo. Qualquer tipo de lanchinho ou bebida, é cobrada à parte e extremamente caro!!! Avião sem nenhum tipo de entretenimento. Muito ruim!"

Prós: "Rapidez no embarque e welcome drink."
Contras: "Aeronave muito antiga, o controle da multimídia não funcionava corretamente, o fone de ouvido falhava quando ligado no modo de cancelamento de ruído e o multimídia travou 2 vezes e precisou ser reiniciado durante o voo."

Contras: "No choice in food and very little provided. Half a sandwich with stale bread for breakfast"