Pesquise passagens baratas para Áustria

Prós: Great customer service!

Contras: NA

Prós: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Contras: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Prós: The flat bed

Contras: The Captain made loud announcements waking you up

Prós: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Contras: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Prós: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Contras: Greater weight allowance for carry-on luggage.

Prós: All services were very good.

Contras: Overnight sleeping in extended seats in Business Class were cramped.

Prós: The crew was super nice. Everything went smoothly.

Contras: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!

Prós: The food was great and the screw were nice and young .

Contras: The boarding process and charging 95 dollars for an extra bag is crazy.

Prós: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Contras: It is always better to buy tickets through the airline.

Prós: Smooth flight

Contras: More food, more water

Prós: New plane, great seating.

Contras: Food should be tastier and boarding should be more efficient and on time.

Contras: All seats are uncomfortable on all planes

Prós: Mesmo no check-in não é possível escolher os assentos sem pagar tarifa.Solicitamos refeição para criança e especial sem lactose para um adulto, contudo não foram entregues no aeronave. No desembarque no destino final não foi entregue o carrinho de bebe que entregamos no portão de embarque. Somente dois dias depois. Isso causou muitos transtornos.

Contras: Opção de poder escolher assento fazendo check-in antecipado.Maior clareza para a solicitação de refeições especiais. Maior cuidado com itens entregues no portão de embarque, como carrinhos de bebe.

Prós: Horrible service

Contras: Nasty people

Prós: Service was great and the airplane was very well maintained.

Contras: More water, I was thirsty most of the time.

Prós: TAP is great to fly, friendly, safe and solid, nice crew

Prós: The food was great and the screw were nice and young .

Contras: The boarding process and charging 95 dollars for an extra bag is crazy.

Prós: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Contras: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Contras: The crew not sympathique

Prós: The crew was outstanding!

Contras: Slightly more comfortable seats would have been helpful.

Prós: The crew was OK, but nothing special.

Contras: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Prós: The crew was great

Contras: 1-2 +cms leg space

Contras: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Prós: Nothing

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Contras: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Contras: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Prós: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Contras: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Prós: The crew were gracious and attentive to keeping us hydrated in Economy.

Contras: The seats were uncomfortable on this full flight, the food was average.

Prós: Loved the smooth ride.

Contras: Bathroom was pretty nasty

Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.

Prós: Fast boarding

Contras: Slow in refuelling, got us delayed for 40-

Contras: Bigger seats the new ones are way to narrow

Prós: The crews were pretty great!

Contras: The regulating of the temperature.

Prós: Comfort

Contras: Wifi on klm

Prós: The crew.

Contras: The time between flights.

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Contras: Flight was delayed for 4+ hours

Prós: Great and friendly crew

Contras: In-flight system had some problems and seats seemed a bit uncomfortable

Prós: Despite being a short flight, they gave food

Contras: Nothing. All ok

Contras: I not get to go my flight, I couldn't get reimbursement

Prós: There is a nothing to mention that was memorable or comfortable.

Contras: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Prós: Good aircraft, good service, on time, eventless

Contras: There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better.

Prós: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Contras: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Prós: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Contras: N/A

Prós: Na

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Prós: Crew are the best!

Contras: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Prós: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Contras: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Prós: The crew was very lazy and not professional

Contras: Don't stop demanding from the crew

Prós: Crew was very attentive and courteous

Contras: More fruits and non-starchy vegetables would make food more enjoyable

Contras: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Prós: Great flight

Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Contras: I flew economy and all was good and appropriate to the level.

Prós: Everything perfect and arrive to destination on perfect time.

Contras: All positive.

Prós: The plane size & comfort was excellent. The staff were very friendly

Contras: N/A

Prós: Overall a nice and good flight

Contras: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Prós: Perfect

Contras: Nothing. Flight was amazing

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.

Prós: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Contras: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Prós: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Contras: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Prós: Everything perfect and arrive to destination on perfect time.

Contras: All positive.

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: The plane ✈️ itself the attendants . The entertainment on board. Really great

Contras: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Prós: The crew tried to be helpful but were equally frustrated with the ground crew.

Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Prós: Overall a nice and good flight

Contras: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Prós: The crew was very kind

Prós: Flight and the crew!

Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Prós: Comfort

Contras: Wifi on klm

Prós: Everything was excellent on this flight.

Contras: Maybe the food menu? But it wasn't bad.

Prós: Great attentive crew.

Contras: Boarding has no groups, seats are small

Prós: N/A

Prós: The food and very professional and friendly service.

Contras: Nothing.

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: The crew was very kind

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.

Contras: Delay due to strike