|Rota principal||Kuala Lumpur Intl a Sydney Kingsford Smith|
|Aeroportos em que opera||2|
|Aeroporto principal||Kuala Lumpur Intl|
Prós: The timetable suits my schedule.
Prós: For a budget airline, the food is excellent as is the service. The seats are on the smallish side but not as bad as some more expensive options.
Prós: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.
Contras: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.
Contras: Worst landing i’ve Ever experienced. But everything else was fine.
Contras: No movies available for 8hour flight? Got be joking
Prós: Don’t remember, that’s how much of an impression they made.
Contras: Doesn’t matter because I won’t be using this airline again.
Prós: Fast boarding
Contras: Little help from ground staff with finding lost clothing
Prós: The flight i booked has 2 segments, both by Air Asia. However, when i arrived in KL, i was forced to exit the terminal, having to go thru immigration/custom, end up paying 2 separate luggage fees, lots of hessle. Since i never received Air Asia booking#, i was not able to check in, etc.
Contras: I will avoid booking this way and for sure avoid booking Air Asia
Prós: Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though.
Contras: Not arriving 2 hours late and having screaming babies in the back for the entire 10 hours
Prós: Quiet Zone was worth the ¥3500 upgrade!!
Contras: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.
Prós: Very attentive crew
Contras: Nothing is included, but you should also know that going in
Prós: The crew were pretty quick to help.
Contras: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.
Prós: Efficient boarding with room in overhead bin. Chips and salsa were great
Contras: No entertainment or entertainment options on an 8 hour flight. Food choices were too similar.
Prós: Airport was quick but not because of airline.
Contras: How is there no WiFi or entertainment on a 8 hour flight? And having to buy water or anything to drink. Will think further about flying them for a longer trip.
Contras: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....
Operating long haul the same as short haul
Prós: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air
Contras: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this
Prós: Good short haul, no frills operator
Contras: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.
Contras: AirAsia is stepping the game up. Food could be better but the staff are always amazing with some of the biggest and whitest smiles I’ve seen. Thank you.
Contras: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!
Ok for cheap flat seat
Prós: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap
Contras: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.
Contras: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep
Prós: Flight and staff were great and we landed 50 minutes early!
Contras: It took an hour to get through the check in line at KIX, we weren’t able to check in online.
Contras: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)
Osaka to Honolulu
Prós: Extra charges for luggage, food and entertainment are ridiculous.
Prós: Crew is very patients
Contras: Passenger is noisy & very uncooperative it delayed the flight landing!
Air steward and stewardess are so noisy
Prós: Quick boarding
Contras: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.
Overpriced and too uncomfortable
Prós: They got me to my destination
Contras: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight
Contras: Unconfort and meals for sale too :(
air Asia flight Mel to Kuala Lumpur
Prós: Not a lot Very disappointed overall
Contras: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed