|Rota principal||Rio de Janeiro Santos Dumont a São Paulo Viracopos (Campinas)|
|Aeroportos em que opera||85|
|Aeroporto principal||São Paulo Viracopos (Campinas)|
Prós: they change the gate last min
Contras: Should advise the passagers better
Prós: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Contras: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
Prós: Alto nível de limpeza e asseio do avião e da tripulação.
Contras: Tudo ok.
Contras: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
Prós: TV screens on the back of seat
Contras: TV screen stopped working mid-flight. Long wait at gate
Contras: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
Contras: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
Prós: Everything was excellent accept the entertainment.
Prós: Friendly crew and delicious snacks. Comfortable chairs.
Contras: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
Prós: Tripulação, serviço de bordo e sistema de TV.
Prós: Embarque super rápido e eficiente.
Contras: Poderiam servir café nos vôos.
Prós: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Contras: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
Prós: Conforto da aeronave
Contras: Os televisores das poltronas
Contras: Uma excelente experiência viajar pela Azul. Super recomendo
Prós: Gostei de todo o vôo desde a decolagem e aterrissagem.
Contras: Nada acrescentar foi impecável Por isso é a Azul
Prós: All flights take off on time and arrived on time.
Contras: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
Contras: Sem música, sem Tv, sem carregador de celular
Prós: o avião era show de bola, e a tripulação incrível
Contras: o compromisso da companhia com horários e com o cliente: o primeiro voo foi cancelado e precisamos nos deslocar de van até a próxima cidade (3hs de carro), e chegando lá só tinha vôo disponível 3hs depois. Absurdo
Prós: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Contras: Food was decent.
Prós: extremely attentive crew. courtesy necessaire pack. very clean plane.
Prós: extremely considerate crew. Courtesy necessaire pack. very clean plane
Prós: extremely gracious crew. very clean plane. courtesy necessaire pack.
Contras: more recent movies options
Contras: Passagem cara aero aeronave se entretenimento. falta fone de ouvido.
Contras: Would have been better if the first leg of the flight had not been so late that my connection could never work.
Got transferred to a later latam flight with connection but still
Contras: Nosso voo atrasou 5 horas e perderiamos uma visgem internacional por isso, porém nos encaixaram em outra cia aérea. Ficamos satisfeitos
Contras: o atendimento da tripulação
Prós: Do atendimento e da pontualidade
Prós: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
Contras: more and more current movie options
Contras: Voo remarcado para o dia seguinte
Contras: 1o Voo saiu atrasado, o que ocasionou perda do voo de conexão
Atendimento péssimo com total descaso
Contras: Atraso de 50 minutos numa ponte aérea é inadmissível
Prós: Aeronave confortável, tripulação prestativa, bom entretenimento, ótimo pouso.
Prós: The crew was so kind, the food was great. The in flight entertainment was amazing!
Contras: The plane was very cold!
Prós: Tripulação excelente
Contras: Opções de snack na ida
Contras: O pouso poderia ser melhor. Muito ruim o pouso.
Prós: A infraestrutura do avião e serviço oferecido.
Contras: O preço
Prós: Infraestrutura do avião e serviços oferecidos.
Contras: Preço da passagem
Prós: Very clean airplane and excellent crew
Prós: sidefini landig, merci.
Prós: Tripulação fantástica e assento excelente.
Contras: Sobrar mais dinheiro para viajar. Kk
Contras: The food
Contras: The food
Prós: Seat not confortable vry tide
Prós: Crew was good but seat very tide for big people. Many close to me not well distributed.
Prós: Assento confortável e espaço também.
Contras: Quando ocorre atrasos, poderia ser servido outras opções de lanches / comida / mesmo que fosse em terra.
Contras: Bad size almost became a problem... bins are very small
Prós: 2 seats, not 3, in this part of Economy
Contras: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
Contras: Voo atrasado. Disponibilizaram restaurante para lanche que fica muito distante do local de embarque, que acabei não usando, devido à distância.
Contras: O piloto do avião com direção que deixa a desejar
Contras: Sempre atrasado esse voo. ☹️
Prós: Same comments as before: comfortable airplane, good food and friendly crew.
Contras: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
Prós: Airplane was comfortable and food was good. The crew was also very friendly.
Contras: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
Prós: Saiu no horário combinado e pousou alguns minutos antes. Atendimento a bordo foi muito bom.
Contras: A princípio, nosso voo sairia às 19h30m e foi alterado para as 23h50, causando um certo transtorno.