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Not a great flight

Prós: The crew is nice.

Contras: The flight was delayed because of a technical issue and then the plane was very cold for most of the flight. And they said my green-tagged carry on would be at the gate when I arrived in Richmond. But then we arrived and they put it at baggage claim instead where we had to wait 20 minutes for it. Too many things were not comfortable or convenient on this particular flight.

Big Delay and Technical Issues

Prós: The check in process at LAX was very efficient and smooth. and the crew on the plane was very considerate. And the tv system on some of the planes is very enjoyable.

Contras: There was a technical issue on the plane so they had us get off and wait hoping they could fix the problem. It turned into a 3 hour wait. They covered a meal for us which was good and gave us $50 off our next flight. But I’m not sure I want to book united again. The lady at the service desk was not very patient (which is understandable since a loy of people had to rebook their connecting flights). But I was smiling at her and just asking how to go about changing our connecting flights and she seemed a little bit ready to get rid of me. And the next plane we got on, one of our tv screens didn’t work. And the connecting flight was delayed also because of a technical problem.

This sucked even more but I lack the will to continue writing

Prós: I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical.

Contras: The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together.

Air travel simply sucks and this trip reinforced that

Prós: I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical.

Contras: The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together.

LATE

Contras: LATE

Contras: 2 hour delay.