Encontre passagens aéreas baratas de Estados Unidos a Aeroporto Internacional de São Paulo-Guarulhos

Contras: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."

Prós: "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
Contras: "I was running late, and lady that checked me in was accommodating but a little bit standoffish."

Prós: "Everything, the service and the food is great."
Contras: "Keep it up"

Prós: "Everything"
Contras: "Nothing"

Prós: "Premium economy is more worth that the price"

Prós: "Nothing"
Contras: "."

Prós: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Contras: "More movie options would have been nice."

Prós: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."

Prós: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."

Prós: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Contras: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

Prós: "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"

Prós: "Courteous cabin crews, must be from Japanese culture."
Contras: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."

Prós: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Contras: "Economy meal is not that great. Boarding should be by zone or by seat number."

Prós: "Was spacious due to flight being in the middle of the week and tasty food."
Contras: "Wish there were food. Was hungry after long flight."

Contras: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Prós: "Excellent food. Lots of food, drinks. Comfortable plane."

Contras: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."

Prós: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Contras: "The flights were everything I expected and more."

Prós: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."

Prós: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Contras: "The movies were not the first run ones."

Prós: "Service was amazing. Flight attendants were very..attentive!"

Prós: "The service was great. Food was delicious,"
Contras: "It was a bit too warm in the aircraft."

Prós: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Prós: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Contras: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."

Prós: "Comfortable flight, polite crew, good selection of movies"

Prós: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Contras: "I wish all the seats were like first class. We were in economy class"

Prós: "All was efficient but no standout"
Contras: "Nothing was bad enough to mention this column"

Prós: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Contras: "Leg room"

Prós: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Prós: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Contras: "I think it would be good to put more food that is geared to a more international palate."

Prós: "cost performance"
Contras: "non-flat seat"

Prós: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Contras: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Prós: "prompt check in , ample baggages allowances, food and overall steward services."
Contras: "none"

Prós: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Contras: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."

Prós: "Everything was on time. Crew was outstanding."

Prós: "Finally arriving"
Contras: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

Prós: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."

Prós: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Contras: "The food was more "modest" than I'm used to, but my expectations aren't high"

Prós: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Contras: "Not a darn thing...."

Prós: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

Prós: "I loved the crew, for the most part the food, and the large screen to."
Contras: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."

Prós: "Service was excellent - Flight attendants were friendly and professional."
Contras: "N/A"

Contras: "nothing"

Prós: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."

Contras: "none"

Prós: "It was perfect!"

Prós: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Contras: "Cannot say there were any negatives."

Prós: "Plane service was good, comfortable, punctual and ahead of schedule"
Contras: "Food was ok,"

Contras: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."

Contras: "Everything was great and went smoothly."

Contras: "Love delta. Everything was excellent"

Prós: "The crew was helpful but left you alone unless you needed something."
Contras: "Travelers who have already had covid need to stop wearing masks!"

Prós: "Clear announcements, nicely stated mask rem8nders, center seats open"

Prós: "Very clean, kind w mask instructions, like boarding back to front"

Contras: "Broken tray table literally off its hinges and unusable."

Contras: "Conforto"

Prós: "Baggage handlers extremely fast"

Prós: "Crew Entertainment"
Contras: "Complement snacks"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Contras: "Nothing. Perfect flight."

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Contras: "Be on time , delayed for an hour"

Prós: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Contras: "Do not put your connecting flights one terminal miles away from the other terminal"

Contras: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."

Prós: "The seat was ok, but the crew was very good and helpful"
Contras: "Good company, have the very good attendants"

Prós: "Lift off and landing was excellent"
Contras: "Nothing"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Seats are comfortable, crew was great, overall a smooth flight"
Contras: "The fact that airlines are trying to charge for every little add-on is pretty annoying. 2 dollars for headphones? Don't even get me started with their snack boxes..."

Contras: "Didn’t give us seats together"

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "It was fine. They didn't charge me for the exit row, so that was nice"
Contras: "N/a. It was fine"

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "I called to change seats for my citraveele and it was not adjusted"

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Contras: "Boarding is as usual chaotic"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Boarded fast"
Contras: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Prós: "Tripulaçao de cabine jovem e atenciosa."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Contras: "Last seat by bathroom smelled of urine"

Prós: "Comfort"
Contras: "Never on time"

Prós: "I didn’t"
Contras: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Prós: "On time take off."
Contras: "No comments"

Prós: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Contras: "It was awesome"

Prós: "Good attention"

Prós: "A tripulação foi muito bem."
Contras: "O conforto para o pernoite poderia ser melhor."

Prós: "Better entertaining sistem"
Contras: "Crew wasn’t very serviceful"

Prós: "I was surprised that they served two very nice meals on our flights."
Contras: "The entertainment system had some issues. The headphone that were distributed have a double and single plug to attach to the armrest. Since the armrest had two femal plugs in it then I assumed that the headphone required the two male plugs. That didn’t work. It wasn’t until much later that I tried the single plug from the headphone but that only worked when jiggling it around to make it connect properly. Would have preferred one of the new systems that allow you to stream a movie of your own choice to your own device."

Prós: "Flights times were perfectly timed. Everything was on time and all my luggage arrived."
Contras: "Entertainment!! 2 flights of 8hrs without so much as a common TV, Wifi or even just an outlet for us to use on the plane was miserable! They had a TV for every 4 rows (those very old ones) and for the second plane they played one movie, and about 1:30 hrs of series (TV show Friends). So bored!!"

Contras: "everything was good!"

Contras: "Only one working bathroom, long lines"

Contras: "No communication whatsoever, flight was canceled and had to wait 14 hours for the next flight p"

Prós: "Os funcionários"
Contras: "Cadeiras apertadas."

Contras: "As cadeiras são muito apertadas."

Prós: "they were super friendly and helpful"
Contras: "my luggage could have arrived with me"

Prós: "bom entrenimento, com filmes oscarizados em 2019. bom espaço para as pernas. serviço de bordo com jantar e lanche de boa qualudade."

Prós: "Tripulação"

Prós: "A tripulação foi de uma atenção super especial"
Contras: "Nada"

Prós: "Como viajamos na saída de emergência, tivemos uma viagem excelente, com muito conforto. A tripulação foi de uma atenção super especial."
Contras: "Creio que o plano de refeições."

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "o atendimente em terra e a qualidade da aeronave, nova e bem espacosa."
Contras: "foi meu primeiro vôo intercontinental que nao houve serviço de jantar. apos 30 minutos de voo serviram um saquinho de snacks com bebida. e somente após 5 horas de vôo serviram algo que poderia ser o breakfast, se fosse mais saboroso. minha primeira experiência com a Copa que se tornou decepcionante."

Contras: "Choice of movies"

Prós: "The crew was amazing! Excellent attention. Very comfortable seats."

Contras: "Bagage claim sucks"

Prós: "Tripulação muito atenciosa"
Contras: "Pelo custo-benefício acho que esta ok"

Prós: "Our flight got delayed due to freezing rain. The crew was so friendly and accomodating and answered any questions passengers had about the flight. Agents were waiting for us to further accommodate passengers with missed connecting flights. The process was so easy and effortless. Thank you Copa!!"
Contras: "One of my best travel experiences!"

Contras: "Nothing"

Contras: "Malas extraviadas e não encontrei ninguém para me ajudar!"

Prós: "Fast boarding and take off, pleasant crew"
Contras: "We traveled with 16 months old toddler. When checking in online I requested kids meal under our reservation. So, I got kids meal but there was no food for me. If I didn’t request child’s meal, I would get my dinner, but my child would be hungry. It was ok, we shared, but later I asked for whole milk for my son, but they didn’t have it. I am glad I had some toddler formula with us, otherwise I don’t know what we would do. It was a 16 hour travel with one stop and they had no milk on both airplanes. I never write anything bad ever but I think the airline should reconsider kids services. There should have been milk and separate tray for child to eat."

Prós: "Crew"
Contras: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."

Contras: "There was a prolonged delay on arrival in Panama, as the gate was apparently in use. They set up stairs (on the runway?) and they transported us by bus to the airport. On the connecting flight to Guatemala, they began boarding an hour before departure, only to wait on a bus to be taken to the aircraft. Apparently the airline doesn't only double book seats on flights, but on Gates on arrival and departure as well? Aside from this particular gripe, the crews were pleasant and the airfare was a relative bargain, so all in all not a bad option IMO."

Prós: "A pontualidade da Copa é impressionante, pena que não vão muito além disso."
Contras: "A equipe de bordo foi muito simpática, mas a comida meia boca, entretenimiento de bordo inexistente com filmes antigos e uma péssima qualidade das telas, e isso. Business..."

Contras: "I didn't have a seat from Panama to Sao Pablo, because they oversold"

Contras: "Apesar de ser a capital do país, a Copa continua disponibilizando aviões em BSB sem entretenimento individual."

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Contras: "Panama no tiene free wi-fi"

Prós: "Food (business class) was good"
Contras: "Entertainment was lacking. It’s an old plane with awful seats. They keep the cabin temperature like a sauna."

Prós: "Upgrade was great"
Contras: "Did not get the upgrade for my second flight"

Prós: "Crew"
Contras: "Seats"

Prós: "Excelente"

Prós: "Fly attendant services , always asking if I need something ,they are the best"
Contras: "Phone chargers not available"

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Sair do avião"
Contras: "Calor no aviao, comida MUITO ruim, poltrona dura e pequena, sem acesso usb nem nada"

Prós: "Staff was friendly Two meals were served and two choices were offered. Wine and alcohol were free. We each checked a bag with no extra fees. Flight to Panama was comfortable."
Contras: "Flight from Panama was a smaller plane with not much leg room. No real options for entertainment and the sound was not good."

Prós: "Voo tranquilo"
Contras: "Da comida"

Contras: "Uncomfortable seats. I ordered Kosher meals, but they had only one of the two meals Kosher for me, so I pretty much watched everyone else eat while I couldn't. Besides, I asked three different flight attendants for white wine and none ever brought it."

Contras: "Limpeza."

Prós: "I liked everything about this fight"
Contras: "I did not like the fact that it was a a 6 hour flight lol"

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "Boarding went smoothly. I was "upgraded" to exit row at the counter without asking, so the extra legroom was appreciated. Counter personnel and air crew were uniformly pleasant and helpful. The COPA manager in Boston pitched in during the busy check-in time and was very supportive of his staff."
Contras: "Food was mediocre quality, though cold things were cold and hot things hot."

Prós: "Nol charges for alcohol on the plane ride. Food was great"
Contras: "Lack of como from Pilot. In Panama the lack of English speaking personnel."

Contras: "Passei frio. Faltou cobertor e travesseiro."

Prós: "Sistema de entretenimento"
Contras: "Devido ao atraso por pane no vôo anterior, perdemos a conexão original e tivemos que aguardar por 7 horas o próximo vôo. Mesmo depois disso nos colocaram na penúltima fileira da aeronave...e por isso fomos os últimos a desembarcar e fomos para o fim da fila de imigração. Para quem ficou tanto tempo aguardando no aeroporto, merecíamos uma respeito maior."

Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Seats looked older generation and configuration not great"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Prós: "Good crew"
Contras: "Seats way too cramped."

Prós: "The crew was very friendly, and the food was the best I've had on a plane trip."

Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."

Contras: "Seat comfort"

Contras: "Foi ótimo"

Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"

Prós: "tripulação"

Contras: "Embarque em Manaus"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Contras: "Space!!!!"

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Prós: "A comida Latam é muito gostosa e boa"

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "The worst flight in my life"
Contras: "Everything"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Contras: "TV at each seat"

Prós: "Vôo bem tranquilo"

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Contras: "No food just a cookie"

Prós: "Estou vivo!"
Contras: "Alimentação cara!"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "Tripulação atenciosa."
Contras: "Avião apertado. Mínimo espaço entre os assentos. Apenas água servida. Quiser café ou algum snack, tem que ser pago. Paguei, misto ressecado e bolo engordurado."

Prós: "Tripulação muito gentil."
Contras: "Aeronave mais velha, não funcionavam nenhuma das opções para carregar o celular os nossos assentos e o sistema de entretenimento igualmente muito velho. Um banheiro ficou interditado parte do voo por algum uso inadequado mas a tripulação resolveu assim que possível. o avião precisa renovação"

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "no"
Contras: "everthing"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Prós: "Tripulação."
Contras: "Aeronave com muitos sinais de uso e precisando de alguns reparos nas poltronas."

Contras: "Old aircraft Business seat narrow"

Prós: "O capuchino de chocolate"
Contras: "Não atrasar tanto. Atrasou muito na saída de porto"

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"

Prós: "Pontualidade"
Contras: "Só servem água durante o vôo. Qualquer tipo de lanchinho ou bebida, é cobrada à parte e extremamente caro!!! Avião sem nenhum tipo de entretenimento. Muito ruim!"

Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."

Prós: "Gostei do descaso com os passageiros, ficamos por 1 hora e meia embarcados devido à uma mentira com relação ao abastecimento que na verdade era tempo para a troca da tripulação. Nem ao menos serviram agua. TAM = LIXO"
Contras: "."

Prós: "Once we boarded everything was super fast!"
Contras: "Delayed without much intel as to why or when we were due to finally get in the air"

Prós: "A tripulação foi incrível, tive problemas com meu Pet na cabine e eles foram ótimos, muito dispostos a ajudar. A companhia com certeza ganhou pontos comigo pelo serviço de Pet na cabine!"

Prós: "Nothing"
Contras: "The flight delayed one hour and the air conditioning wasn’t functioning"

Prós: "Assento confortável e espaçoso. Voo pontual. Tripulação atenciosa"
Contras: "Lanchinho"

Prós: "A cadeira era confortável."
Contras: "O embarque em Guarulhos foi confuso porque demoraram a confirmar o voo assim como o portão de embarque. Perguntei para vários atendentes e toda hora me falavam um portão diferente."

Prós: "punctuality"
Contras: "food, entertainment"

Prós: "i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems"

Prós: "Voo tranquilo com boa tripulação"
Contras: "Não tinha acesso ao wifi"

Prós: "Great crew & comfortable seat"
Contras: "Changed departure gate without mentioning the gate change."

Contras: "Nada, pois foi tudo perfeito! Amo viajar pela Gol"

Prós: "Tripulação"
Contras: "Voo atrasou varias vezes e por fim so saiu na madrugada..."

Contras: "Flight toke Way linger than usual"

Contras: "Conforto e espaço dos assentos."

Contras: "Landed 45 min ago (with a 45 min delay) and still no luggage."

Prós: "A tripulação era muito boa e a empresa foi pontual"
Contras: "Comprei assentos antecipadamente mas quando cheguei ao check in eles estavam todos trocados. Constatado o erro estornaram o valor no meu cartão de crédito e não fui no assento que gostaria. Qual a vantagem de comprar assentos antecipadamente?"

Prós: "Embarque pontual, organização e vôo tranquilo!"
Contras: "Estou satisfeito!"

Contras: "Nessa aeronave - Boeing 737-800 - foi criada uma área Premium com características de business class, e a classe turística ficou super prejudicada! Espaço micro para as pernas, o assento mal reclina... uma decepção. Sempre fiz questão de viajar pela Gol, sou cliente frequente, e essa aeronave foi uma triste surpresa. O pior avião em que já viajei. Quanto à alimentação, tem sido frequente a falta de itens para comprar dentro do avião. A desculpa é sempre a mesma: que acabou porque os passageiros fizeram reserva pela internet. Então quem não compra antecipado não come?"

Contras: "Atraso demais"

Prós: "O que eu mais gostei foi que eu consegui chegar ao meu destino."
Contras: "A Gol ter dado esclarecimentos sobre o atraso, pois no app estava dizendo que o voo estava no horário, sendo que o voo estava atrasado. Achei uma falta de respeito com nós passageiros."

Prós: "Everyone smiling Check in easy Though flight was crowded it was quick"

Prós: "Entertainment options"
Contras: "Huge delay...."

Prós: "o atendimento da tripulação foi bom e o acento dentro dos padrões das aeronaves."

Contras: "Espaço da poltrona"

Prós: "Manter o excelente serviço."
Contras: "Manter o excelente serviço."

Contras: "Manter o excelente serviço."

Prós: "Crew and baggage people were very nice."
Contras: "Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!"

Prós: "Aeronave"
Contras: "Serviço de bordo"

Contras: "Avião gelado"

Contras: "Gol app is terrible and buggy."

Prós: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."

Prós: "Space"

Contras: "Wish there was more snacks."

Contras: "Desembraque em ônibus"

Prós: "On all three flights the crews were excellent. Everything else was fine, it is difficult to praise a 12 hour flight, just bearable."

Prós: "Conforto e horário correto."

Contras: "voo perfeito."

Prós: "On time"
Contras: "Space"

Prós: "Infelizmente não teve nada que gostei. O mínimo é pelo menos chegar no meu destino."
Contras: "Infelizmente minha bagagem foi extraviada sem justificativa. Demorei 1dia para pegar a mala. Além disso, o embarque da gol em buenos Aires e Guarulhos foi péssimo! Horas na fila para despachar a mala, desorganização. Espero não precisar da gol principalmente para viagens internacionais."

Prós: "Poco"
Contras: "Me dieron la última fila, los asientos no se reclinaban y al lado una mujer con niños que gritaron todo el viaje, los auxiliares de vuelo no hicieron nada."

Contras: "More efficient check in. Long wait at gate."

Prós: "Embarquei nas cadeiras premium, prioritariamente. Apesar de ter pagado por isso, foi muito bom."
Contras: "Poderiam servir lanche real, não somente bolachinha e água."

Prós: "O comandante era simpático. O resto normal."
Contras: "A tomada pra recarregar o celular não funcionava. Reclamado pra aeromoça disse que estava com azar....havia outras funcionando"

Prós: "Tudo bem tranquilo"
Contras: "Nada a reclamar, voo super rápido"

Prós: "Crew attention"
Contras: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"

Prós: "Snack orgânico"

Contras: "Atraso"

Prós: "Apenas o voo ser direto para Brasília."
Contras: "Tudo! Conforto a bordo, faltou comida, entretenimento não funcionou direito, malas demoraram para chegar..."

Contras: "Atraso no embarque e no desembarque."

Prós: "A tripulação boa"
Contras: "Poderia ter mas cuidado com nossas bagagem, nesse voo minhas 3 malas estavam rasgada e com a capa da mala tirada e rasgada e arranhada e meu isopor conseguiram quebrar todo e ainda disseram que não sabiam onde estava meu isopor."

Prós: "Voo sempre atrasa"
Contras: "Que melhore o lanche"