Avaliações de viajantes
AVALIAÇÃO GERAL
6,7
Bom
Baseado em 134 avaliações
Nota geral
7,2
Embarque
7,5
Conforto
6,7
Tripulação
7,9
Entretenimento
5,3
Comida
5,2
Informações sobre a UTair
| Código IATA | UT |
|---|---|
| Rotas | 198 |
| Rota principal | Moscou Vnukovo a Ufa |
| Aeroportos em que opera | 55 |
| Aeroporto principal | Moscou Vnukovo |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
4,6
Prós: Crew was great, patient, respectful, responsive
Contras: I had the last seat. No leg room. Unending line to the bathroom the whole 5 hour flight (which meant people constantly hitting me and in my way). Other passengers reclined all the way and now careful of other passengers (I had no decline). Was charged 3200 rbl ~$50 for my light checked backpack
avaliação de
-
3,3
Дёшево и сердито
Prós: Ничего
Contras: Всё очень meah
avaliação de
-
6,0
Very old plane
Prós: Nothing
Contras: Seats are due to replacement
avaliação de
-
2,0
Flight itself was ok, but everything around it was disaster
Prós: Moscow VKO is terrible, tons of walking, insane lines everywhere, no space, barely any English signs...
Contras: Long lines, rude and disorganized ground crew, late arrival.
avaliação de
-
10,0
No communication
Prós: Quick and efficient.
avaliação de
-
3,6
Outrageous charge for the bags
Prós: Nothing much. Space between seats is very tight, no food, no drinks. Personnel was barely gentle.
Contras: The flight was mediocre to say the least, but what really made the trip annoying was the fact that we had to pay $80 per each baggage checked. Hopefully will never have to fly with this airline again!
avaliação de
-
3,6
Contras: Poor service. I was charged €50 for my suitcase due to my "lite" ticket. Overall luggage fee were higher than my round trip ticket.
avaliação de
-
4,6
High Luggage Charges
Contras: I was charged €50 for my suitcase because of the type of ticket bought (lite). I'm expecting to be charged the same amount on my way back. My total luggage fee will be higher than my ticket. No information was provided about the luggage fee when I purchased my ticket.
avaliação de
-
7,5
Another annoying no-checked-baggage surprise
Contras: Once again I bought a seemingly cheap fair and got a little 35 EUR surprise in the airport when I learned that checked baggage was not included. The nice lady told me that I could have done this cheaper on line on their web site. For the return flight I tried to, but could not. In fact, after I went through the online check-in process, and chose an aisle seat, I got neither a confirmation nor an error message. I arrived at the airport to find that I had not checked in, and only middle seats were still available. Somebody needs to work on their IT systems.
avaliação de
-
6,5
Another unpleasant baggage surprise
Prós: The staff handled my complaint courteously.
Contras: Why am I so often unpleasantly surprised to discover that my ticket does not included checked baggage?
avaliação de
-
4,0
Prós: Price
Contras: People is Norberto kind.
avaliação de
-
10,0
Prós: Comfortable flight
Contras: Na
avaliação de
-
5,3
Baggage was annoying
Prós: I tried to add a checked bag couldn't find anything in the website except how they were expanding their policy to give you more, showed up the first flight and had to pay, the return trip tried to pay online again and not only was there not a link the system wasn't working well and I got to pay more at the airport. Everything else was nice. Friendly service.
avaliação de
-
8,0
Prós: I like www.kayak
Contras: to fly
avaliação de
-
6,6
No Frills Airline
Prós: Good Trip on a no Frill airline.... water was given other things could be purchased It was only a bit more than 2 hours so no big deal
Contras: We didnt realize when we bought the ticket that luggage was not included...... $36/bag You can probably register it for less if you do it in advance... We'll be looking for the return trip
avaliação de
-
8,0
Contras: Confusion over baggage cost
avaliação de
-
2,0
Terrible service
Prós: Nothing
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.
avaliação de
-
2,0
Never again Utair
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.
avaliação de
-
9,5
Prós: Short flight, so few amenities were provided. Only direct flight between KJA and TOF.
avaliação de
-
9,5
Prós: My flight was on an ATR-72, so the boarding was pretty rapid due to the small size of the aircraft. Tea/coffee/water was served. The ticket was cheaper than any alternatives and the only direct flight.
Contras: No entertainment or food was provided but that is standard for short flights. Seats barely reclined.
avaliação de
-
3,6
Contras: Aircraft
avaliação de
-
4,0
Undisclosed luggage fee
Prós: Decent budget service provided. Paid food, including hot beverages and soft drinks. Most embarrassing was luggage fee 2000 rubles ($33) apiece, discovered at check in, kind of mentioned but totally undisclosed during purchasing, which meant Aeroflot tickets were definitely worth of consideration. Utair website btw have luggadge fee disclosed in contrary to kayak.com
avaliação de
-
2,0
Worst flight ever...
Prós: Leaving the plane
Contras: Everything! If you think that flying Sprit Airlines was bad, wait until you fly UTAir. Worst airline ever. I'd rather walk then fly them again. Lesson learned, next time spend the extra $5 and fly Aeroflot instead.
avaliação de
-
5,0
Prós: Airplane was clean, pilot was good, trip was quite short.
Contras: The fact that luggage is charged separately was stated only at the registration counter, there was no any information or warning about luggage charges during online ticket purchase. So at the airport I had to pay extra 35€ for a 21kg luggage. It's not fear to hide this charge until the last minute.
avaliação de
-
2,6
luggage fee and best price 'guarantee' scam
Contras: When I bought this ticket there was lowest price guarantee. I had to pay 2000 rub each way for luggage. Same tickets were sold on utair website for same price that included luggage! Including 4000 extra rubles I could get Aeroflot tickets! (Which is way better airline)
avaliação de
-
4,6
Prós: No delays, smooth flight.
Contras: Considering, the tickets aren't the cheapest, it was quite disappointing they only offered water free of charge. Even tea and coffee one had to buy.
avaliação de
-
10,0
No communication
Prós: Quick and efficient.
avaliação de
-
10,0
Prós: Comfortable flight
Contras: Na
avaliação de
-
9,5
Prós: Short flight, so few amenities were provided. Only direct flight between KJA and TOF.
avaliação de
-
9,5
Prós: My flight was on an ATR-72, so the boarding was pretty rapid due to the small size of the aircraft. Tea/coffee/water was served. The ticket was cheaper than any alternatives and the only direct flight.
Contras: No entertainment or food was provided but that is standard for short flights. Seats barely reclined.
avaliação de
-
7,5
Another annoying no-checked-baggage surprise
Contras: Once again I bought a seemingly cheap fair and got a little 35 EUR surprise in the airport when I learned that checked baggage was not included. The nice lady told me that I could have done this cheaper on line on their web site. For the return flight I tried to, but could not. In fact, after I went through the online check-in process, and chose an aisle seat, I got neither a confirmation nor an error message. I arrived at the airport to find that I had not checked in, and only middle seats were still available. Somebody needs to work on their IT systems.
avaliação de
-
8,0
Prós: I like www.kayak
Contras: to fly
avaliação de
-
6,6
No Frills Airline
Prós: Good Trip on a no Frill airline.... water was given other things could be purchased It was only a bit more than 2 hours so no big deal
Contras: We didnt realize when we bought the ticket that luggage was not included...... $36/bag You can probably register it for less if you do it in advance... We'll be looking for the return trip
avaliação de
-
8,0
Contras: Confusion over baggage cost
avaliação de
-
4,6
Prós: Crew was great, patient, respectful, responsive
Contras: I had the last seat. No leg room. Unending line to the bathroom the whole 5 hour flight (which meant people constantly hitting me and in my way). Other passengers reclined all the way and now careful of other passengers (I had no decline). Was charged 3200 rbl ~$50 for my light checked backpack
avaliação de
-
3,3
Дёшево и сердито
Prós: Ничего
Contras: Всё очень meah
avaliação de
-
6,0
Very old plane
Prós: Nothing
Contras: Seats are due to replacement
avaliação de
-
2,0
Flight itself was ok, but everything around it was disaster
Prós: Moscow VKO is terrible, tons of walking, insane lines everywhere, no space, barely any English signs...
Contras: Long lines, rude and disorganized ground crew, late arrival.
avaliação de
-
3,6
Outrageous charge for the bags
Prós: Nothing much. Space between seats is very tight, no food, no drinks. Personnel was barely gentle.
Contras: The flight was mediocre to say the least, but what really made the trip annoying was the fact that we had to pay $80 per each baggage checked. Hopefully will never have to fly with this airline again!
avaliação de
-
3,6
Contras: Poor service. I was charged €50 for my suitcase due to my "lite" ticket. Overall luggage fee were higher than my round trip ticket.
avaliação de
-
4,6
High Luggage Charges
Contras: I was charged €50 for my suitcase because of the type of ticket bought (lite). I'm expecting to be charged the same amount on my way back. My total luggage fee will be higher than my ticket. No information was provided about the luggage fee when I purchased my ticket.
avaliação de
-
6,5
Another unpleasant baggage surprise
Prós: The staff handled my complaint courteously.
Contras: Why am I so often unpleasantly surprised to discover that my ticket does not included checked baggage?
avaliação de
-
4,0
Prós: Price
Contras: People is Norberto kind.
avaliação de
-
5,3
Baggage was annoying
Prós: I tried to add a checked bag couldn't find anything in the website except how they were expanding their policy to give you more, showed up the first flight and had to pay, the return trip tried to pay online again and not only was there not a link the system wasn't working well and I got to pay more at the airport. Everything else was nice. Friendly service.
avaliação de
-
2,0
Terrible service
Prós: Nothing
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.
avaliação de
-
2,0
Never again Utair
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.
avaliação de
-
3,6
Contras: Aircraft
avaliação de
-
4,0
Undisclosed luggage fee
Prós: Decent budget service provided. Paid food, including hot beverages and soft drinks. Most embarrassing was luggage fee 2000 rubles ($33) apiece, discovered at check in, kind of mentioned but totally undisclosed during purchasing, which meant Aeroflot tickets were definitely worth of consideration. Utair website btw have luggadge fee disclosed in contrary to kayak.com
avaliação de
-
2,0
Worst flight ever...
Prós: Leaving the plane
Contras: Everything! If you think that flying Sprit Airlines was bad, wait until you fly UTAir. Worst airline ever. I'd rather walk then fly them again. Lesson learned, next time spend the extra $5 and fly Aeroflot instead.
avaliação de
-
5,0
Prós: Airplane was clean, pilot was good, trip was quite short.
Contras: The fact that luggage is charged separately was stated only at the registration counter, there was no any information or warning about luggage charges during online ticket purchase. So at the airport I had to pay extra 35€ for a 21kg luggage. It's not fear to hide this charge until the last minute.
avaliação de
-
2,6
luggage fee and best price 'guarantee' scam
Contras: When I bought this ticket there was lowest price guarantee. I had to pay 2000 rub each way for luggage. Same tickets were sold on utair website for same price that included luggage! Including 4000 extra rubles I could get Aeroflot tickets! (Which is way better airline)
avaliação de
-
4,6
Prós: No delays, smooth flight.
Contras: Considering, the tickets aren't the cheapest, it was quite disappointing they only offered water free of charge. Even tea and coffee one had to buy.
avaliação de
Status do voo
Mapa de rotas da UTair
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
378
Sochi
AER
Krasnodar
KRR
377
Krasnodar
KRR
Sochi
AER
295
Moscou
VKO
Surgut
SGC
239
Tyumen
TJM
Krasnoyarsk
KJA
240
Krasnoyarsk
KJA
Tyumen
TJM
136
Astrakhan
ASF
Sochi
AER
178
Astrakhan
ASF
Krasnodar
KRR
177
Krasnodar
KRR
Astrakhan
ASF
339
Khanty-Mansiysk
HMA
Novosibirsk
OVB
436
Krasnodar
KRR
Surgut
SGC
113
Nizhnevartovsk
NJC
Yekaterinburg
SVX
340
Novosibirsk
OVB
Khanty-Mansiysk
HMA
435
Surgut
SGC
Krasnodar
KRR
302
Yekaterinburg
SVX
Khanty-Mansiysk
HMA
301
Khanty-Mansiysk
HMA
Yekaterinburg
SVX
114
Yekaterinburg
SVX
Nizhnevartovsk
NJC
135
Sochi
AER
Astrakhan
ASF
547
Sochi
AER
Vladikavkaz
OGZ
514
Sochi
AER
Tyumen
TJM
310
Beloyarskiy (Khanty-Mansiyskiy)
EYK
Khanty-Mansiysk
HMA
154
Beloyarskiy (Khanty-Mansiyskiy)
EYK
Surgut
SGC
222
Beloyarskiy (Khanty-Mansiyskiy)
EYK
Tyumen
TJM
309
Khanty-Mansiysk
HMA
Beloyarskiy (Khanty-Mansiyskiy)
EYK
121
Khanty-Mansiysk
HMA
Uraj
URJ
548
Vladikavkaz
OGZ
Sochi
AER
153
Surgut
SGC
Beloyarskiy (Khanty-Mansiyskiy)
EYK
513
Tyumen
TJM
Sochi
AER
221
Tyumen
TJM
Beloyarskiy (Khanty-Mansiyskiy)
EYK
122
Uraj
URJ
Khanty-Mansiysk
HMA
141
Sochi
AER
Volgogrado
VOG
244
Beloyarskiy (Khanty-Mansiyskiy)
EYK
Nyagan’
NYA
243
Khanty-Mansiysk
HMA
Nyagan’
NYA
328
Samara
KUF
Volgogrado
VOG
243
Nyagan’
NYA
Beloyarskiy (Khanty-Mansiyskiy)
EYK
244
Nyagan’
NYA
Khanty-Mansiysk
HMA
142
Volgogrado
VOG
Sochi
AER
327
Volgogrado
VOG
Samara
KUF
788
Milão
MXP
Moscou
VKO
787
Moscou
VKO
Milão
MXP
807
Moscou
VKO
Bucara
BHK
129
Samara
KUF
Nizhnevartovsk
NJC
230
Sovetsky
OVS
Uraj
URJ
229
Tyumen
TJM
Uraj
URJ
229
Uraj
URJ
Sovetsky
OVS
230
Uraj
URJ
Tyumen
TJM
1805
Moscou
VKO
Tashkent
TAS
1808
Bucara
BHK
Moscou
VKO
1130
Nizhnevartovsk
NJC
Samara
KUF
1151
Ufa
UFA
Nizhnevartovsk
NJC
208
Kogalym
KGP
Perm
PEE
207
Perm
PEE
Kogalym
KGP
206
Perm
PEE
Surgut
SGC
205
Surgut
SGC
Perm
PEE
706
Berlim
TXL
Moscou
VKO
705
Moscou
VKO
Berlim
TXL
731
Ufa
UFA
Viena
VIE
732
Viena
VIE
Ufa
UFA
580
Sochi
AER
Moscou
VKO
804
Duchambé
DYU
Moscou
VKO
880
Erevã
EVN
Moscou
VKO
400
Grozny
GRV
Moscou
VKO
354
Khanty-Mansiysk
HMA
Moscou
VKO
550
Magas
IGT
Moscou
VKO
138
Irkutsk
IKT
Krasnoyarsk
KJA
390
Kaliningrado
KGD
Moscou
VKO
137
Krasnoyarsk
KJA
Irkutsk
IKT
138
Krasnoyarsk
KJA
Novosibirsk
OVB
576
Krasnodar
KRR
Moscou
VKO
438
Samara
KUF
Moscou
VKO
490
São Petersburgo
LED
Moscou
VKO
558
Mahackala
MCX
Moscou
VKO
578
Murmansk
MMK
Moscou
VKO
574
Mineralnye Vody
MRV
Moscou
VKO
334
Naryan-Mar
NNM
Moscou
VKO
456
Nojabr'sk
NOJ
Moscou
VKO
137
Novosibirsk
OVB
Krasnoyarsk
KJA
138
Novosibirsk
OVB
Surgut
SGC
380
Syktyvkar
SCW
Moscou
VKO
137
Surgut
SGC
Novosibirsk
OVB
111
Surgut
SGC
Yekaterinburg
SVX
103
Surgut
SGC
Ufa
UFA
248
Surgut
SGC
Moscou
VKO
350
Stavropol
STW
Moscou
VKO
105
Yekaterinburg
SVX
Ufa
UFA
120
Tyumen
TJM
Surgut
SGC
125
Tyumen
TJM
Ufa
UFA
454
Tyumen
TJM
Moscou
VKO
104
Ufa
UFA
Surgut
SGC
364
Ufa
UFA
Moscou
VKO
596
Usinsk
USK
Moscou
VKO
579
Moscou
VKO
Sochi
AER
801
Moscou
VKO
Duchambé
DYU
879
Moscou
VKO
Erevã
EVN
399
Moscou
VKO
Grozny
GRV
353
Moscou
VKO
Khanty-Mansiysk
HMA
549
Moscou
VKO
Magas
IGT
389
Moscou
VKO
Kaliningrado
KGD
575
Moscou
VKO
Krasnodar
KRR
489
Moscou
VKO
São Petersburgo
LED
557
Moscou
VKO
Mahackala
MCX
577
Moscou
VKO
Murmansk
MMK
573
Moscou
VKO
Mineralnye Vody
MRV
333
Moscou
VKO
Naryan-Mar
NNM
455
Moscou
VKO
Nojabr'sk
NOJ
379
Moscou
VKO
Syktyvkar
SCW
349
Moscou
VKO
Stavropol
STW
453
Moscou
VKO
Tyumen
TJM
363
Moscou
VKO
Ufa
UFA
595
Moscou
VKO
Usinsk
USK
272
Samara
KUF
Ufa
UFA
134
Cazã
KZN
Ufa
UFA
326
Cazã
KZN
Moscou
VKO
470
São Petersburgo
LED
Surgut
SGC
776
Minsk
MSQ
Moscou
VKO
396
Vladikavkaz
OGZ
Moscou
VKO
494
Rostov-on-Don
ROV
Moscou
VKO
469
Surgut
SGC
São Petersburgo
LED
112
Yekaterinburg
SVX
Surgut
SGC
180
Ukhta
UCT
Moscou
VKO
271
Ufa
UFA
Samara
KUF
133
Ufa
UFA
Cazã
KZN
106
Ufa
UFA
Yekaterinburg
SVX
126
Ufa
UFA
Tyumen
TJM
357
Moscou
VKO
Samara
KUF
325
Moscou
VKO
Cazã
KZN
775
Moscou
VKO
Minsk
MSQ
395
Moscou
VKO
Vladikavkaz
OGZ
493
Moscou
VKO
Rostov-on-Don
ROV
179
Moscou
VKO
Ukhta
UCT
315
Khanty-Mansiysk
HMA
Nizhnevartovsk
NJC
316
Khanty-Mansiysk
HMA
Tyumen
TJM
316
Nizhnevartovsk
NJC
Khanty-Mansiysk
HMA
101
Surgut
SGC
Tyumen
TJM
806
Tashkent
TAS
Moscou
VKO
319
Tyumen
TJM
Khanty-Mansiysk
HMA
572
Krasnoyarsk
KJA
Moscou
VKO
266
Kurgan
KRO
Moscou
VKO
265
Moscou
VKO
Kurgan
KRO
571
Moscou
VKO
Krasnoyarsk
KJA
282
Samara
KUF
Yekaterinburg
SVX
152
Nizhnevartovsk
NJC
Ufa
UFA
280
Yekaterinburg
SVX
Tyumen
TJM
281
Yekaterinburg
SVX
Samara
KUF
279
Tyumen
TJM
Yekaterinburg
SVX
716
Riga
RIX
Moscou
VKO
715
Moscou
VKO
Riga
RIX
430
Samara
KUF
Surgut
SGC
429
Surgut
SGC
Samara
KUF
822
Viena
VIE
Moscou
VKO
821
Moscou
VKO
Viena
VIE
810
Samarcanda
SKD
Moscou
VKO
809
Moscou
VKO
Samarcanda
SKD
446
Kogalym
KGP
Moscou
VKO
445
Moscou
VKO
Kogalym
KGP
304
Ufa
UFA
Khanty-Mansiysk
HMA
534
Anadyr
DYR
Moscou
VKO
303
Khanty-Mansiysk
HMA
Ufa
UFA
533
Moscou
VKO
Anadyr
DYR
140
Omsk
OMS
Surgut
SGC
139
Surgut
SGC
Omsk
OMS
305
Khanty-Mansiysk
HMA
Omsk
OMS
306
Omsk
OMS
Khanty-Mansiysk
HMA
824
Baku
GYD
Surgut
SGC
823
Surgut
SGC
Baku
GYD
Principais aeroportos em que a UTair opera
- Aeroporto de Moscou Vnukovo (VKO)
- Aeroporto de Surgut (SGC)
- Aeroporto de Ufa (UFA)
- Aeroporto de Tyumen (TJM)
- Aeroporto de Khanty-Mansiysk (HMA)
- Aeroporto de Adler/Sochi (AER)
- Aeroporto de Krasnodar (KRR)
- Aeroporto de Samara Kurumoch (KUF)
- Aeroporto de Ekaterinburg (SVX)
- Aeroporto de Krasnojarsk (KJA)
- Aeroporto de Mineralnye Vody (MRV)
- Aeroporto de São Petersburgo Pulkovo (LED)
- Aeroporto de Makhachkala (MCX)
- Aeroporto de Groznyj (GRV)
- Aeroporto de Nizhnevartovsk (NJC)
Informações de contato da UTair
- UT Código IATA
- +7 800 234-00-88 Ligue
- utair.ru Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.