Encontre passagens baratas na UTair

Prós: Crew was great, patient, respectful, responsive

Contras: I had the last seat. No leg room. Unending line to the bathroom the whole 5 hour flight (which meant people constantly hitting me and in my way). Other passengers reclined all the way and now careful of other passengers (I had no decline). Was charged 3200 rbl ~$50 for my light checked backpack

Дёшево и сердито

Prós: Ничего

Contras: Всё очень meah

Very old plane

Prós: Nothing

Contras: Seats are due to replacement

Flight itself was ok, but everything around it was disaster

Prós: Moscow VKO is terrible, tons of walking, insane lines everywhere, no space, barely any English signs...

Contras: Long lines, rude and disorganized ground crew, late arrival.

Outrageous charge for the bags

Prós: Nothing much. Space between seats is very tight, no food, no drinks. Personnel was barely gentle.

Contras: The flight was mediocre to say the least, but what really made the trip annoying was the fact that we had to pay $80 per each baggage checked. Hopefully will never have to fly with this airline again!

Contras: Poor service. I was charged €50 for my suitcase due to my "lite" ticket. Overall luggage fee were higher than my round trip ticket.

High Luggage Charges

Contras: I was charged €50 for my suitcase because of the type of ticket bought (lite). I'm expecting to be charged the same amount on my way back. My total luggage fee will be higher than my ticket. No information was provided about the luggage fee when I purchased my ticket.

Another unpleasant baggage surprise

Prós: The staff handled my complaint courteously.

Contras: Why am I so often unpleasantly surprised to discover that my ticket does not included checked baggage?

Prós: Price

Contras: People is Norberto kind.

Baggage was annoying

Prós: I tried to add a checked bag couldn't find anything in the website except how they were expanding their policy to give you more, showed up the first flight and had to pay, the return trip tried to pay online again and not only was there not a link the system wasn't working well and I got to pay more at the airport. Everything else was nice. Friendly service.

Terrible service

Prós: Nothing

Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.

Never again Utair

Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.

Contras: Aircraft

Undisclosed luggage fee

Prós: Decent budget service provided. Paid food, including hot beverages and soft drinks. Most embarrassing was luggage fee 2000 rubles ($33) apiece, discovered at check in, kind of mentioned but totally undisclosed during purchasing, which meant Aeroflot tickets were definitely worth of consideration. Utair website btw have luggadge fee disclosed in contrary to kayak.com

Worst flight ever...

Prós: Leaving the plane

Contras: Everything! If you think that flying Sprit Airlines was bad, wait until you fly UTAir. Worst airline ever. I'd rather walk then fly them again. Lesson learned, next time spend the extra $5 and fly Aeroflot instead.

Prós: Airplane was clean, pilot was good, trip was quite short.

Contras: The fact that luggage is charged separately was stated only at the registration counter, there was no any information or warning about luggage charges during online ticket purchase. So at the airport I had to pay extra 35€ for a 21kg luggage. It's not fear to hide this charge until the last minute.

luggage fee and best price 'guarantee' scam

Contras: When I bought this ticket there was lowest price guarantee. I had to pay 2000 rub each way for luggage. Same tickets were sold on utair website for same price that included luggage! Including 4000 extra rubles I could get Aeroflot tickets! (Which is way better airline)

Prós: No delays, smooth flight.

Contras: Considering, the tickets aren't the cheapest, it was quite disappointing they only offered water free of charge. Even tea and coffee one had to buy.