Avaliações de viajantes
Avaliação geral
5,6
Regular
Baseado em 42 avaliações
Embarque
6,5
Conforto
5,4
Tripulação
6,9
Entretenimento
4,3
Comida
4,2
Pular para o conteúdo principal
Mais
Encontre passagens baratas na UTair
Ida e volta
Econômica
Informações sobre a UTair
| Código IATA | UT |
|---|---|
| Rotas | 258 |
| Rota principal | Groznyj a Moscou Vnukovo |
| Aeroportos em que opera | 55 |
| Aeroporto principal | Moscou Vnukovo |
Avaliações recentes
Avaliações dos viajantes
8
5
8
9
1
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1,9
Very small seats, literally no leg room, No entertainment, no food or water offered.
avaliação de
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8,0
Contras: No smoking places in Vnukovo
avaliação de
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10,0
Prós: Crew was good flight was comfortable
avaliação de
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4,6
Prós: Crew was great, patient, respectful, responsive
Contras: I had the last seat. No leg room. Unending line to the bathroom the whole 5 hour flight (which meant people constantly hitting me and in my way). Other passengers reclined all the way and now careful of other passengers (I had no decline). Was charged 3200 rbl ~$50 for my light checked backpackavaliação de
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3,3
Дёшево и сердито
Prós: Ничего
Contras: Всё очень meahavaliação de
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6,0
Very old plane
Prós: Nothing
Contras: Seats are due to replacementavaliação de
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2,0
Flight itself was ok, but everything around it was disaster
Prós: Moscow VKO is terrible, tons of walking, insane lines everywhere, no space, barely any English signs...
Contras: Long lines, rude and disorganized ground crew, late arrival.avaliação de
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10,0
No communication
Prós: Quick and efficient.avaliação de
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3,6
Outrageous charge for the bags
Prós: Nothing much. Space between seats is very tight, no food, no drinks. Personnel was barely gentle.
Contras: The flight was mediocre to say the least, but what really made the trip annoying was the fact that we had to pay $80 per each baggage checked. Hopefully will never have to fly with this airline again!avaliação de
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4,5
Prós: Boarding outside, but understandable Orderly boarding, many passengers. Handled difficult passengers quite well.
Contras: Seats very small and almost no leg room. I am of average height and legs directly against seat ahead of myself. Transport from airport not well available in the airport, not the airline problem, but may be well to notify passengers. Probably most passengers know this, but new arrivals do not. Captain and crew mostly only knew Russian.avaliação de
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3,6
Contras: Poor service. I was charged €50 for my suitcase due to my "lite" ticket. Overall luggage fee were higher than my round trip ticket.
avaliação de
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4,6
High Luggage Charges
Contras: I was charged €50 for my suitcase because of the type of ticket bought (lite). I'm expecting to be charged the same amount on my way back. My total luggage fee will be higher than my ticket. No information was provided about the luggage fee when I purchased my ticket.avaliação de
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7,5
Another annoying no-checked-baggage surprise
Contras: Once again I bought a seemingly cheap fair and got a little 35 EUR surprise in the airport when I learned that checked baggage was not included. The nice lady told me that I could have done this cheaper on line on their web site. For the return flight I tried to, but could not. In fact, after I went through the online check-in process, and chose an aisle seat, I got neither a confirmation nor an error message. I arrived at the airport to find that I had not checked in, and only middle seats were still available. Somebody needs to work on their IT systems.avaliação de
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6,5
Another unpleasant baggage surprise
Prós: The staff handled my complaint courteously.
Contras: Why am I so often unpleasantly surprised to discover that my ticket does not included checked baggage?avaliação de
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4,0
Prós: Price
Contras: People is Norberto kind.avaliação de
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10,0
Prós: Comfortable flight
Contras: Naavaliação de
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5,3
Baggage was annoying
Prós: I tried to add a checked bag couldn't find anything in the website except how they were expanding their policy to give you more, showed up the first flight and had to pay, the return trip tried to pay online again and not only was there not a link the system wasn't working well and I got to pay more at the airport. Everything else was nice. Friendly service.avaliação de
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8,0
Prós: I like www.kayak
Contras: to flyavaliação de
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6,6
No Frills Airline
Prós: Good Trip on a no Frill airline.... water was given other things could be purchased It was only a bit more than 2 hours so no big deal
Contras: We didnt realize when we bought the ticket that luggage was not included...... $36/bag You can probably register it for less if you do it in advance... We'll be looking for the return tripavaliação de
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8,0
Contras: Confusion over baggage cost
avaliação de
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2,0
Terrible service
Prós: Nothing
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.avaliação de
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2,0
Never again Utair
Contras: The flight was canceled and connected flight was postponed what increased the layover time from 1 to 7 hours. Moreover, the baggage was not included in the price and no information was anywhere about it. $80 more were charged during check in.avaliação de
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9,5
Prós: Short flight, so few amenities were provided. Only direct flight between KJA and TOF.
avaliação de
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9,5
Prós: My flight was on an ATR-72, so the boarding was pretty rapid due to the small size of the aircraft. Tea/coffee/water was served. The ticket was cheaper than any alternatives and the only direct flight.
Contras: No entertainment or food was provided but that is standard for short flights. Seats barely reclined.avaliação de
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3,6
Contras: Aircraft
avaliação de
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4,0
Undisclosed luggage fee
Prós: Decent budget service provided. Paid food, including hot beverages and soft drinks. Most embarrassing was luggage fee 2000 rubles ($33) apiece, discovered at check in, kind of mentioned but totally undisclosed during purchasing, which meant Aeroflot tickets were definitely worth of consideration. Utair website btw have luggadge fee disclosed in contrary to kayak.comavaliação de
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2,0
Worst flight ever...
Prós: Leaving the plane
Contras: Everything! If you think that flying Sprit Airlines was bad, wait until you fly UTAir. Worst airline ever. I'd rather walk then fly them again. Lesson learned, next time spend the extra $5 and fly Aeroflot instead.avaliação de
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5,0
Prós: Airplane was clean, pilot was good, trip was quite short.
Contras: The fact that luggage is charged separately was stated only at the registration counter, there was no any information or warning about luggage charges during online ticket purchase. So at the airport I had to pay extra 35€ for a 21kg luggage. It's not fear to hide this charge until the last minute.avaliação de
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2,6
luggage fee and best price 'guarantee' scam
Contras: When I bought this ticket there was lowest price guarantee. I had to pay 2000 rub each way for luggage. Same tickets were sold on utair website for same price that included luggage! Including 4000 extra rubles I could get Aeroflot tickets! (Which is way better airline)avaliação de
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6,0
Not bad, but has drawbacks
Prós: I have taken this flight four times now - and it is normally on schedule, unless the weather is particularly bad. Boarding, take off and landing are exactly as scheduled, which is very good - definitely better than expected.
Contras: Planes are too warm - they keep the heat on the entire flight, and even the overhead A/C doesn't help much. Baggage - it is almost impossible, unless you book business or using a Russian issued credit card on the UTAIR site, to get bags included in your ticket. So you end up having to pay 25 to 30 USD for each bag, at the cashier - so it ends up being a hassle that isn't needed. And the counter personnel are usually not all that friendly... Very little other languages spoken other than Russian.avaliação de
Status do voo
Mapa de rotas da UTair
Principais aeroportos em que a UTair opera
- Aeroporto de Moscou Vnukovo (VKO)
- Aeroporto de Surgut (SGC)
- Aeroporto de Tyumen (TJM)
- Aeroporto de Ufa (UFA)
- Aeroporto de Adler/Sochi (AER)
- Aeroporto de Krasnodar (KRR)
- Aeroporto de Khanty-Mansiysk (HMA)
- Aeroporto de Ekaterinburg (SVX)
- Aeroporto de Mineralnye Vody (MRV)
- Aeroporto de Samara Kurumoch (KUF)
- Aeroporto de Mahackala (MCX)
- Aeroporto de Groznyj (GRV)
- Aeroporto de São Petersburgo Pulkovo (LED)
- Aeroporto de Novy Urengoy (NUX)
- Aeroporto de Nizhnevartovsk (NJC)
Informações de contato da UTair
- UT Código IATA
- +7 800 234-00-88 Ligue
- utair.ru Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.