Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
the location is exellent very different from last years both for the level af rooms and for the services
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
The staff is amazing. Room always clean. Great location
Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
The staff were outstanding and most polite and helpful.
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
the staff was excellent. very helpful all spoke english. very fast service on any request
The location of this hotel in Paris is excellent. Our room was laughably small. The staff was disorganized and, with the notable exception of one assistant manager, unhelpful. The prices in hotel facilities are very high (e.g. a small beer and a non-alcoholic drink in the courtyard cafe came to more than 40 euros). We found broken glass shards in our bathroom on the second day (that's where the assistant manager intervened to promptly address the matter). There was noise from loose children running and playing in the hotel hallway (annoying though not strictly speaking the hotel's fault). In general, not at all the experience we expected at a premium price luxury hotel.
every think no think
Only the bed and location Not clean!! Not at all!!, small!!! Very small!!! Towels are not in the standard... Towels unclean!! Old!
I love the ambience of the hotel - so charming and small. It is run by a Spanish chain and they are very good but we would like to see a little more French influence.
Best location The cleanning service was not too clean, surprisingly for 4 star hotel. The carpet is in bad condition. The room was little bit dark.
We had a great experience porque overall. We were traveling with our two young children and the room was very comfortable, clean and the staff was great... everything was walking distance and the location was the best. Loved the hotel and defetnelly going back again.
Nothing This was the worst expiriance ever they are liers and cheats, this hotel should be closed down, discusting place, my dog lives in better conditions them what thus hotel represents. I hope people will read this and never stay in this low class hotel should be rated as 1 star! We got one of the best room in the hotel and paid almost 400 euros for one night! Totally we were cheated!!!!