Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Location Air conditioning doesn't work
Location Staff and not clean
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
fantastic location and friendliness of desk staff the mini elevator, but I think this is common thoughout hotels in France
Small, clean, kind service, central Better acces to internet and printeracess
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
Location only It was 2 star
Excellent location! Clean room and bathroom. Only ever dealt with one front desk employee during our stay; he was very helpful and easy to work with, despite not speaking a lot of English. Wifi worked well. Bed was small and uncomfortable. Bathroom shower door did not cover much of the opening and water leaked everywhere when showering. Did not try breakfast; did not seem to be a good value for €14 per person.
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
The location is excellent - the hotel is so easy to reach from the Gare du Nord, for example, on the RER or Metro line 4. Pompidou Centre, Louvre, Marais, etc., are all short and pleasant walks away. The street on which the hotel is situated is full of lively bars, superb speciality shops - cheese, wine, chocolate, fruit, fish - that it can be hard to tear oneself away from the immediate vicinity! The locality brings its own problems! I have stayed here in the winter, in a room leading onto the internal courtyard, without problems. During this visit, in a third-floor room with a street view, the noise from the bars was a problem - I was in Paris on business and needed more peaceful surroundings.
The lady on reception was excellent - very helpful and welcoming. Hotel was very clean. The room faced the street so was very noisy late at night and especially early hours of the morning due to rubbish collection and deliveries. Also the bed was uncomfortable due to a big dip in the middle of the matress! Only one English TV channel which was Sky News.
Very nice location - 10min. to Louvre, 10 min. to Notre Dame, restaurants shopping, metro - within 5 min. walk. Room was very nice - typical Paris budoire style, bathrobe, slippers, kettle in the room and very comfortable orthopedic beds, free WiFi in the room - everything was superb and most of all - very nice helpful friendly staff. I dont have problems with english language - but extra asset to russian travellers - very nice russian speaking lady Olga at the reception. She helped me to book all the excursions. Glass of champagne upon arrival. Definetely very nice holodays! Cant find any - no noice,no any disturbing factors.
Location was definitely the best! From our balcony we had view of Louvre Museum. We were offered an attractive upgrade due to our anniversary trip. The staff was very friendly and overall hotel was clean. Breakfast buffet with croissants, cold cuts, cheese, muesli and and basically anything you need to eat in the morning, no hot plates though (in case if someone expects a chef preparing omlets lol). Tiny elevator although it's a small place and it was enough for me and my husband plus luggage to get on our floor. We definitely recommend this place and planning to come back there one day. No complaints:-)
Location, next to the Louvre and River Seine. And nearby NotreDame. The hotel did not match up to our expectations. The bathroom design/layout is especially bad: the towel hangar is in the shower area, there is no other hanging area; there is only 1 spot light in the bath room, so we shower in the shadows; the bathtub is very dirty, with dirt marks on the surface that cannot be cleaned. Overall, I think this hotel is over-rated.