Location is perfect (2 minutes from Bercy metro station and only a few metro stops from all touristic places in Paris). Rooms are very modern, clean, and stylish and breakfast was excellent with variety of foods and fruits and fresh incredients. Nothing. Almost perfect and I will definitely stay at this hotel again next time I visit Paris.
Easy to move around in Paris with both metro and RER stations in walking distance. The layout of the room was not very user friendly. After using the toilette one has to go in the bathroom to wash his/her hands. The doors at the bathroom are too close to the bad and open inside the room which makes it virtually impossible the concomitant circulation of two persons in a double room.
Hotel staff is very kind to us and easy to communicate with. Free breakfast for kids who are under 12 years old. Carpet is not that clean and price for 2 adults with 2 chidren is a little bit expensive.
I stayed for an event at Bercy, and the Novotel was in the perfect location! It is situated directly in front of the arena.
Proximity to the Palais d'omnisports No
It is next door to Bercy Stadium and metro No closet to put largage and closes, no fitness center
The room was spacious and clean. The breakfast was good as well as the location of the hotel- a few metres from the underground. Their service towards the customers should definetely be improved! No willingness to help visitors as the staff seems to be incapable to communicate with foreigners! It seems that this hotel is suitable for local people or business travellers. It's unsuitable for families with children because they don't welcome the idea of having kids free although they advertise for it! (we were asked to pay!)
It was very near the conecrt arena POB. Lively street with good enough restaurants. Mertro very near. Seems secure at night.
Seeing Everything about Paris I would not stay at this hotel again. Welcome staff Rude. Room not ready at a 11:30 pm check in., expected us to get extra bed ready for sleeping. This room was booked well in advance.It had a large dried milk stain on the carpet. Front Desk not very helpful. .
park and metro and rail accessibility
take a trip at Paris they should supply one big bed for couple, rather than two small beds
The pillows were great
Location is excellent for Gare de Lyon. Very good value for money. Staff was helpful and pleasant. Room size is very good compared with other Paris hotels of the same rate. Plenty of budget restaurants, bistro's just opposite the hotel. Air conditioning was a bit noisy.
Close to metro I felt the bathroom was not cleaned very well. I could smell urine from bedroom
Clean, good breakfast included (real orange juice), nice flat screen,excellent location. Reception staff very friendly and helpful. Heating did not work but was offered apology and a discount
Hotel has convenient location, room is very clean and as family we've got two joined rooms with separate facilities. We are pretty happy with our stay in the hotel. Breakfast is simple. We stayed for 3 nights and I wish they change something from time to time. You can have cereals, croissant, cheese, ham, coffee, and juice. Some small features are available in lobby only. Like there are no tea pot in a room and you have to go to the lobby. Initial registration to wifi is not straight forward and not adopted for mobile or ipad. Once you manage to pass Connect button it works.
convenience to omnistadium
hotel was very clean n modern staff friendly and helpfull and the food good too.excellent location for the omnisport arena..a very pleasant stay would definately return..
It's a good hotel, my room was lovely i'm Italian and the staff speak too fast in my opinion. Anyway there were a lot of people there!
It is nice location, but refregerator was broken or very low, and t
My siblings and I stayed in a triple room. The room was clean, updated, and good-sized, and the bathroom was one of the best I've seen in a hotel. It was the best place we stayed on our Europe trip.
The room was quite big The staff members were not so cooperative
We liked the look and feel of the hotel rooms and funky doors, the beds were comfortable and the provision of an empty fridge was great for storing snacks and water for our 5 year old. Free WiFi is fantastic too. The hotel is situated right opposite the Quai de la Gare Metro stop and is a 10 minute walk from Gare d' Austerlitz and Gare de Lyon, so very convenient for our arrival and departure from the two stations respectively.
Very helpful and courteous staff. The room was big and clean, with (just about) a view of the Seine.
The location which was outside the metro station. The staff was very friendly and helpfull. The breakfast was very good. The rooms were nicely decorated.
Reasonable cost and city access
convenient place for transit traveling,nice room if bathroom were cleaned more carefully,the bathroom would not need repairing longer
the rooms were newly renovated... safe was fair. but when we can't get a ticket to leave and tried to extand our stay they doubled our room rate and it's not even during the high season!
The breakfast staff! It was a pity that we had not been informed that the "close distance to metro station" was not applicable when we were there: two months closed for servicing. The bar that had been advertized was closed due to shortage of staff.
Staff very friendly, room clean and breakfast ok Room a bit small
The staff was helpfull and breakfast was excellent.Room was small but very comfortable and clean and cosy. The drink prices at reception-for bottle os mall water,can of ice tea and small bottle of bear we pay 8.50 Euro,thas was shocking really:(
Proximity to Bercy area and Palais Omnisport
Location Everything else location
proximity to metro, Gare de Lyon and to the Bercy sports venue. Good though limited selection of cafes/bars/bistros very close by. Questionable cleanliness of spare pillows in the wardrobe. Room very small considering it was a 'superior' room.
Distance from Bercy WiFi too expensive.
Convenient to Bercy Station and the Metro No practical shower in the room.
Good location near Bercy metro station and Gare de Lyon hub. Breakfast was included and the bathrooms look new. It was a hot and humid day in Paris and the lack of air conditioning made the night very uncomfortable. A lot of construction is going on and the front desk looked old and worn out. It did not give a good first impression. I can only recommend staying for one or two nights at most.
The personnel are welcoming & very helpfull. Room & bathroom very clean. Chose the hotel because we were going to a concert at Bercy, not disappointed. Really is within 3 minutes walk of the concert hall!
Very friendly and helpful staff. Excellent location right outside the metro stop and very nice breakfast. To have on-site parking was a real bonus, although not cheap, and the garage was very tight and a bit of a nightmare to find the right space. The room was quite small but then this goes for the majority of hotels in Paris, London, etc.. Luckily our room was facing the courtyard so we could keep the windows open all night, otherwise it would have got very hot without aircon.
Very good hotel. In a perfect position near the tube. Clean rooms and kind the staff.
The position and cleanliness of the room. The service at the breakfast