Staff was rude and unaccommodating. Rooms were not available at the checkin time and staff repeatedly instructed patrons to come back every hour which ruined a day of travel. Wouldn't recommend for vacation travelers.
The close proximity to both the Metro and Eiffel Tower, River Seine were the only plusses. The room was spacious, but even thought tea/coffee sachets were supplied, there were no cups. We asked 3 times before cups were provided, then the cups were not replaced on the following day. In addition, toilet paper was not replenished and we asked but without success. The bathroom floor had not been cleaned and there were large strands of hair in the toilet on arrival. All in all, housekeeping left alot to be desired.
The location and the hotel staff
The whole experience was excellent -- I was very impressed. Staff were unfailingly attentive, the dinner excellent, the breakfast full of available variety. The view of the tower from the balcony impressed my grand-daughter!I am not all that easily pleased, so not inclined to easily give high ratings, but I have to say that every aspect of the stay was excellent. Nothing.
the breakfast buffet was incredible. Great variety, amount and quality. We also loved that the staff controlled entry to the buffet area so everyone got seated nicely and it kept the start of the mornings pleasant. The free Wi-Fi they offer is a bit too slow to do much, so it is almost necessary to buy the upgrade for 22 Euros/day they offer.
Very helpful and courteous staff. The hotel is in need of refurbishment. It will be very difficult to remain classified as **** unless this is done very soon. The 'free' wi-fi is very slow in the rooms.
Location was near the Eiffel tower and public transportation. Restaurants nearby. Rooms did not have any drawer storage for clothes, There was room for 2 night stands yet there was only one. Paint color in rooms and hall was depressive,
Location n view of eiffel
Very clean and modern hotel with above average room size for Paris. A block away from the Eiffel Tower!
Location & friendlyness. Location & friendlyness.
The hotel room is so spacious and comfortable. The location is so close to Eiffel Tower. None
The view of the Eiffel Tower was worth the cost of the hotel. The furniture was a little shabby for the price of the room.
Location and convenience. The Lobby was quite nice. And the staff were helpful. No complimentary Internet for hotel guest. I had to brin my laptop which you don't on a holiday. Other mercure hotels around Europe offer it.
Location, breakfast buffet, separate toilet for a 4 star hotel, it looked a bit outdated with little damages to walls, doors etc
Location of the hotel is very good and all the staff with whom we were involved was of extreme sympathy and they matched all our needs with an outstanding sense of professionalism. -
It is clean the staff is friendly and the food is good The room is small there is no lotion, conditioner, or snacks in the mini fridge
good restaurant. central position
Very helpful and attentive staff, good breakfast and location, location , location. stones throw away from the eiffel. expect better housekeeping services in the room.
its very close 2 effiel tour its rooms r very very very small,the hotel is very crowded,,
Near to Eiffel Tower. It takes 5 minutes walk to Eiffel Tower. Hotel room facing Eiffel Tower.
A well located hotel within easy walking distance to Eiffel Tower, local restaurants, a number of Paris museums and the river. Quiet. In-house breakfast poor.
Close proximity to everything. Being able to see the Eiffel Tower from the hotel so closely was fantastic. The front desk staff were always helpful and very friendly.
No American outlets, no office or staff on site.
Excellent position very close to Eiffel Tower. General quality of hotel. Good value for price paid. Very poor experience booking in at hotel. It took over an hour and a half and being issued with four rooms before getting right room. First room was smoking room - booked NON-smoking. 2nd room allocated was occupied by someone else! Third room allocated was a double room with no bed for my son. Check in staff were friendly and apologetic but should not have let this happen and have done more to get it right and make amends. Other staff very friendly and helpful.