Hotéis em Ottawa

Prós: The location and the friendliness of the host were the best parts.

Prós: Location was perfect, you can walk to all the main attractions in Ottawa in few minutes. Pier was amazing, he gave as a lot of detailed information to visit the city, prepared a delicious breakfast with plenty of choice and he even anticipated the breakfast time for us since we were leaving early!

Prós: Pierre was fantastic, picked us up from the train station and provided lots of information about the area over a cup of tea. Location was excellent, style of the BnB was lovely. Great breakfast.

Contras: Nothing. Everything was great

Prós: When you don't feel like meeting the kindest hosts possible, having the softest towels you ever touched or the greatest breakfast in Canada: don't go to l'Auberge des Arts. In any other case: This. Is. It. On the outside the place looks a bit outdated and the interior lived its prime decades ago, but everything else makes up for that big time. I would stay here again any time.

Prós: Hospitality was great

Contras: Very nosy at night when other guests had to use the washroom or going up and downstairs.

Prós: I loved the simplicity of it all, and the character of the home. The room was large enough for our needs and the bed was a spacious king size. Our host Pierre was very informative and gave us plenty of ideas for things and places to see. He provided us with a impressive breakfast and went beyond to accommodate those with food sensitivities and special diets. For the price, it was more than adequate and would highly recommend staying there.

Prós: Excellent! Friendly, clean rooms and bathrooms, fine breakfast, perfect central location on a quiet street, and very friendly staff. Thank you, Pierre. Will definitely return.

Prós: The location and the hospitality

Contras: The owners Chantal and Pierre are amazing hosts. Wonderful breakfast. Thank you so much for your hospitality. Erika and Gordon

Prós: The B&B was clean and comfortable, the location was excellent (lose to the National Gallery and the Byward Market), the host was affable and the breakfast was excellent!

Prós: Fantastic Host - Pierre is very friendly and give us very useful informations, the breakfast was wonderful! Location is perfect, central but quiet with park possibilities

Contras: A little noisy with creaking floors and the bathroom from the others rooms

Prós: no issues

Contras: no

Prós: Beautiful room comfortable beds and great breakfast. Would stay again and for longer than a night

Prós: Close to amenities, within walking distance. Kitchenette in suite is also a plus.

Contras: Outside parking was not plentiful and a neighbouring condo building is too close.

Prós: BREAKFAST was great.

Contras: basement parking area

Prós: Location and rooms

Contras: Our bed was a bit uncomfortable but managable. We were without towels one morning but over all love the rooms and location.

Prós: Pool, breakfasts and evening snacks were great

Prós: Beautiful big room. Lots of light and space. Very comfortable beds and all kitchen supplies available. Great breakfast included.

Prós: We had a nice, spacey and clean suite, well appointed and equipped. There is easy access from Bank St. and convenient parking. Staying there added a pleasant touch to our visit. Thanks.

Prós: The size of the room, free wifi, free parking, clean room, coffee in room, didn’t have a chance to try the free breakfast but I’m sure it would have been nice.

Contras: Everything was great.

Prós: The room was excellent. It is definitely designed for long term stays as it had a kitchenette and a small area for relaxing/socializing.

Contras: I booked the hotel because I needed an airport shuttle. This hotel does offer that service, but it is located further from the airport than most of the hotels.

Prós: Check in was very fast. Hotel overall was very clean. Room was clean. Wasn't staying long enough to experience all of the amenities, but what I did use , there were no issues.

Prós: The proximity to the airport was ideal. The bagged breakfast was very much appreciated as well. The suites were spacious and well appointed. Everything was considered including providing microwaveable popcorn!

Contras: The non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when travelling with a pet.

Prós: I liked everything about this property and we will definitely consider staying in it during our next visit to Ottawa :)

Contras: NA

Prós: The rooms are perfect!! Love the location, friendly staff too!! We’ll come back for sure!!

Prós: Quiet well equipped units

Contras: All good

Prós: Perfect location. 2 supermarkets nearby. Restaurants etc. Panoramic view. Good kitchen equipment.

Contras: Dirty plates in dishwasher machine just after check-in. Broken light switcher in bedroom.

Prós: Well appointed living room and kitchen with wall to wall window

Contras: Nothing

Contras: The duvet was way too hot for the season. It would have been nice to have something cooler. Even with the AC full blast it was still warm.

Prós: The staff are good and the place is beautiful

Prós: Excellent location, staff and hotel.

Contras: N/a

Contras: You should add a blower (séchoir à cheveux), a blender (like a magic bullet) and also extra blanket. :)

Prós: Cleaness, great windows, quick breakfast, fully equipped with modern forniture.

Prós: Gorgeous property & great location. All the amenities of home in an upscale confo

Contras: Too bright to sleep past sunrise in the morning. Even the bedroom door is opaque. Needs dark curtains

Prós: Location is great. Everything so close.

Contras: I thought room will be bigger, view was to the technical part of the next building.

Prós: ROOMS ARE COMFY AND VERY CLEAN, LOCATION COULDN'T BE ANY BETTER, BREAKFAST HAS GREAT VARIETY AND STAFF KIND AND PLEASANT. I HIGHLY RECOMMENDED!

Prós: Love this place

Prós: I enjoy the familiarity of the staff members, this is my 3 stay in August Staff members remembering past conversation makes me feel like I matter at Alt. Another reason why I enjoy staying here is, this hotel must be sound proof. I have the best sleep in this quiet environment.

Contras: N/A

Prós: Decor. Breakfast.

Contras: Parking arrangements. The hotel could use a parking service.

Prós: Nespresso maker in the room was a pleasure.

Contras: The beds and pillows where not comfortable. Definitely not hotel quality I awoke feeling a little cheated out of a good night sleep

Prós: i liked the design of the room. I also liked the way they conserve energy by using your key cards.

Contras: I did not like the fact that there were no refrigerator in the room

Prós: Really helpful staff. Super modern, somewhat minimalist architectural design, perfect location, very clean and tidy.

Prós: Modern, clean, quiet, safe

Contras: No parking on site

Prós: The location was great! It was close to lots of restaurants and a quick walk to Parliment Hill. The room had a coffee machine and the bed was comfortable. The bar area was very nice and modern and an overall great place to unwind after a day of sightseeing. The was no parking but the public garage across the street as fine and inexpensive.

Contras: The room desperately needed curtains to help control the light in the evening. The blinds just weren’t enough to get the room dark enough. The bathroom was also awkward and if you are with your partner there is no privacy. The door to the bathroom did not have a lock and was two separate doors that did not meet in the middle when closed so there was a 1 inch gap that made whoever was in the bathroom easily visible from outside the door. The shower also has a glass portion the was incorporated into the room next to the bed. It was partially frosted but still could make it awkward because you could see through to the toilet as well.

Prós: Clean comfortable room with balcony. Private bath with jacuzzi tub and skylight. Friendly hosts. Delicious breakfast. 15-20 min walk to Byward Market. Definitely recommend.

Prós: Overall very cosy place in a good location, close to downtown. The owners were super friendly. As some other reviews mention, yes there are house rules - but these rules are perfectly reasonable and it should really be common sense to comply to them. The freshly cooked breakfast every morning was lovely, and it was no issue to have a vegetarian version. The room was comfy, clean, with all amenities.

Contras: One small issue with the place is that the walls are thin and sounds travel. This wouldn't be a problem if every guest was considerate but unfortunately some people really like slamming doors in the night time. Might help if some of the doors got fixed and oiled a bit.

Prós: Cosy bed, great breakfast Friendly staff Will recommend

Prós: The room was confy, thé breakfast very good!

Prós: Easy check in and check out , quite, comfortable and close to downtown The door at the king room is Amazing :) With private shower and kitchen

Prós: Hosts are great people. The room was very big and comfortable. Breakfast is very good. Location is convenient. About a mile from Byward Market. Very good price for the room we got.

Contras: We stayed six nights. All OK. There was only one morning when breakfast was not that good. It was basically bread and jam. Apart from that, we enjoyed a lot our stay.

Prós: Lovely accommodation located on a quiet, safe street. All downtown sights and attractions are within easy walking distance. Staff very friendly and accommodating, breakfast was fab. Great amenities.

Contras: Only thing that wasn't perfect was that the other rooms and corridors produced quite a bit of noise (due to the wooden floors). Light sleepers might want to bring earplugs.

Prós: Really nice place to stay. Exceptional staff and very cozy house. Sometimes there was a cute dog, laying on the window still and looking out of the window :) Delicious breakfasts! Good location: it is easy to get to any place in Ottawa on foot. Thank you for having us! We will definitely recommend this place to our friends.

Prós: Healthy breakfast and the newly renovated private bathroom.

Contras: A bit far from the city center by foot.

Prós: Lovely Inn. Very homey feel. Nice room and bath. Comfortable bed. Excellent breakfast and service.

Prós: Great location, good view from the room, big size room and washroom, free non alcoholic beverages. Close to many restaurants, pubs and the main city market. Easy access if you are driving.

Contras: Parking is too expensive $35/day, elevators normally a line to get in and the breakfast, a part from not be included (you just have a voucher to use in the restaurant), the last day was a big line to get into the restaurant, tables not being used but they were reserved so if you want to use your voucher, you had to wait at least 30 minutes. They should inform the guest that we have to make a reservation to have breakfast, very confusing and disorganized. They definitely need to solve that.

Prós: Location to everything..

Contras: The parking was expensive.

Prós: Location was excellent, right in the market. Price was very reasonable.

Prós: Good at the restaurant was outstanding Service was great, very friendly

Prós: Beds were super comfortable

Prós: We ate breakfast once in the hotel; the cold buffet was heavy on croissants and danish but lacked variety in fruit and/or cheese/cold meat; we ordered from the menu as a result. The staff were pleasant and helpful offering a substitution of an eggs benedict for the special egg dish on the menu. We did enjoy the dinner we had in the dining room although initially we thought it odd to be placed so near the kitchen -- but the kitchen turned out to be an interesting place and we appreciated the professionalism of the kitchen staff. We really liked the walk-in shower.

Contras: We didn't like the light fixtures in our room -- a flickering light over the bed, an odd light which was not placed where it could provide a source of reading light when in the armchair -- actually a poor excuse for an armchair and the bench was no substitute for a sofa. We also found the bathroom door to be a really bad design decision since opening and closing it cost several fingernails (please, there are door handles which would have been easy to add and use even for a pocket door being used as a sliding "barn-door" substitute). We did leave full details with the front desk. We didn't like having our callers told we had cancelled our reservation or were not staying at the Andaz. Once the Chateau Laurier called to confirm a restaurant reservation and was told we had checked out (which we hadn't) and on at least one other occasion a friend we had hoped to meet was told we weren't expected (when in fact we were already checked in and were in our room awaiting calls). The front desk was also not obviously open for business and friends who came to meet us were not sure who the "kids" were and what they were doing in the bar vicinity.

Prós: Overall concept and s Design

Contras: Absolutely nothing

Prós: The location was perfect. Near the Byward market, the parlement and all other tourist attractions. The staff was awesome, friendly and really accommodating. The room was well decorated and really felt like home. It was my husband's 30th birthday and they kept wishing him a happy birthday.

Prós: Location, staff, room view on the second stay

Contras: Room was clean but there was almost everyday hair on the floor/bathroom floor

Prós: Clearly - location

Contras: $35 parking fee - ridiculous

Prós: Comfy, cool, and modern vibe in an excellent location. As someone who is from the Ottawa area who has experience staying in other hotels, this is the best.

Contras: Shower head was flimsy and had to be held in place while showering. But reception was open to suggestion for changing it. Other than this, the bathrooms are really nice.

Prós: I stayed in a large king room with a view. It was big and confortable. The view was nice but other hotels in the city have better views.

Contras: Not much to say here.

Prós: We were very happy with the size of the suite.

Prós: Very prompt response by mIntenance

Contras: Good to have a blender in the kitchen.

Prós: Cleanliness, full kitchen in the unit, parking in building

Contras: Weird food smell in unit, carpet needs a good steam clean, bedroom tv not functioning

Prós: The size of the suite, comfy bed, great facilities. And the option to save on housekeeping is a great idea.

Prós: Great suite size

Contras: Hotel could have more facilities such as a pool

Prós: Comfortable bed. Lots of space

Prós: Great staff

Prós: It was a suite so we had lots of room. Amazing stay

Contras: $24 a night for parking

Prós: Location

Contras: A little dated would have been nice to know about the 24 dollar parking ... I would have chosen another hotel

Prós: Super clean and the staff went out of their way to provide the best service.

Prós: The space of our apartment was incredible

Contras: Not a single thing

Prós: Lots of space and a full kitchen. Two bathrooms!

Contras: It would be really great if this hotel had a pool.

Prós: A very pretty building in a quiet location.

Contras: Surprised to be met by a sign inside front door to remove footwear but understandable given the wooden floors. Disappointed that couldn’t make a tea or coffee in the room or even downstairs as no milk available. No choice of breakfast and not even any toast and butter. Turns out it was run by a Vegan woman. Toilet in our room was so cramped it would be unusable to a large person or anyone with mobility difficulties.

Prós: Very fine small guesthouse (four rooms), quiet and very clean room of acceptable size, super comfy bed, perfect temperature even if outside temperature was high. Small but tasty, freshly prepared breakfast, all guests sharing one dining table which provides room for interesting conversations. Charming sitting room downstairs. Vittorio is a very pleasant and generous host, special thanks to him.

Contras: Nothing except perhaps that the otherwise perfect Wifi had occasional problems.

Prós: Beautiful and confortable house, well located.

Contras: I didn't like the pseudo porridge but that's being picky, the rest of the breakfast was nice.

Prós: Great location, delicious breakfast, self check in, friendly staff.

Prós: Check in was really easy and Vittorio had some excellent suggestions for activities and dinner. The room was very clean and the bed was very comfortable. My bathroom had a deep tub, which I really enjoyed after walking all day. The location was very close to almost everything and I could not beat the deal with free breakfast and free parking! He has a mini fridge in the common dining room so you can have a place to store wine and soda or other items. The other guests were very friendly and I really enjoyed hearing about their experiences as it helped me plan our activities.

Contras: Things that I didn't like were out of the control of the owner and could have happened anywhere so I have no complaints.

Prós: We really enjoyed Ottawa and this B&B. Breakfasts were superb and everyone was so very friendly. House was immaculate. Some folks definitely will not like the tiny bathroom, but it was not a problem for us. Some folks will not like lugging their suitcases up the stairs, but not a problem for us. There's a chance some folks won't like the area (there were some homeless folks hanging out a block or two away, but we walked everywhere with no problems or concerns). Also, driveway parking - sweet!

Contras: Nothing. Terrific and well maintained B&B with driveway parking. How could you not like that?

Prós: Vittorio and his father made us very welcome and were happy to help whenever needed. It was enjoyable speaking to a variety of guests over breakfast.

Contras: Breakfast was not really to our taste. It looked nice on the plate but was basically the same for each of the 5 nights we stayed. It consists primarily of a cold porridge gruel (either chocolate flavoured or not), fruit, and a muffin/scone. 3 days we had a muffin which was a 'vegetable type' and very dry that was not to our taste. Presentation on the plate was done nicely. Coffee facilities available during the day but no milk - we ended up buying milk at a nearby shop.

Prós: The quiet and relaxed atmosphere. Very good breakfasts.

Contras: Nothing

Prós: Bed and bath were very comfortable.

Contras: Breakfast did not meet expectations. The muffins and scones were obviously straight out of a fridge and bought. Very impersonal as owner never appeared and it felt like a business. Also found area bit run down though close to good streets depending on which way you walked. Anyway, just found breakfast very formulaic with no real warm personalized touches.

Prós: Beautiful building and decor. Central for getting around Ottowa. Comfortable B&B

Contras: Breakfasts were good, but not flavorful.

Prós: The beautiful lobby makes you want to linger.

Contras: The restaurant is sub-par especially for a hotel Of this caliber.

Prós: Hotel is very close to the main tourism attractions to see. Quiet room, beautiful design in the lobby, we will choose this hotel the next time we will come back to Ottawa.

Prós: facilities were great, pool , nice sty;lings in rooms and location awesome

Contras: bathroom smelled sewery. Adjoining restaurant- ROX was probably one of the worst restaurants I've ever been to

Prós: Lovely hotel with excellent location

Contras: The paper cups in the coffee shop

Prós: Clean modern room, pool and hot tub

Prós: It felt like home as soon as I opened the door to my room - very comfortable!

Contras: The pool is tiny, much smaller than the pictures suggest. Only good to use if you are the only person in it.

Prós: Highly recommended!! All the employes are very friendly. Hotel is too clean. I loved the design of the hotel. Especially designs of the washrooms

Prós: We stayed here for our "mini-moon" after our wedding, and upon entry, there was a note congratulating us with a bottle of champagne. It's little touches like that that make hotel experiences memorable. We will absolutely be going back next time we are in Ottawa! Also a great location. Only 15 minutes away from Nordik Spa (our primary reason for our stay), and a short walk to everything parliament. Plus the decor is great - modern rustic, definitely our style!

Prós: Lovely bedroom and a comfy bed.

Contras: Breakfast is very average so we ate elsewhere after the first night. Also, on our booking confirmation we had a set price for breakfast and dinner. This was ignored by the restaurant who tried to charge the normal price. After we mentioned it they just said to go check with reception as the were only the restaurant. So we did that, and they were also in tax dark about the set price. It did get sorted, but the whole process seemed too difficult. But there are far better places to eat in the area.

Prós: Located in the centre of Ottowa, this hotel is design led with a high quality feel and finish throughout. Rooms are luxurious and very comfortable. The hotel staff were professional, with the breakfast staff standing out as being exceptionally friendly.

Prós: We didn't eat breakfast at the hotel .. great location so easy walk to our favourite diner.

Contras: Parking wasn't good .. was hard to figure out so we parked in a public parking lot. We are in dispute with the company over the parking ticket we got.

Prós: Every detail of the hotel was perfect. The furniture and decor were beautiful.

Prós: The receptionist was nice though,just doing her job.

Contras: Was not aware of the $250 incidental deposit even when I had said I will pay cash. They insisted I must check in with my card.

Prós: great hotel, very clean rooms with comfortable beds, 47 inch flat screen tv in our room was a welcome touch. Good breakfast. A little bit away from the downtown core but a very short ride to get there. super fast check in. we enjoyed our stay here

Prós: Service was prompt and friendly and the facility was clean and bright. Wonderful selection at the breakfast buffet as well.

Prós: It was newer than I expected for the low price. Excellent place to stay!

Prós: The breakfast was really good...better than expected!

Contras: Nothing comes to mind.

Prós: Very clean I have been to several hotels in Ottawa as I travel lots this hotel by far is best

Contras: All great

Prós: Breakfast was terrific. Check in and out flawless. Enjoyed the bed. overall great hotel

Contras: Not a thing

Prós: The facility was excellent, extremely well maintained, clean and the staff very friendly. The hot breakfast was a great start to the day.

Prós: The bedsheets were the best ever. I am going to buy the same ones. Breakfasts were good and well stocked. The dining room was clean. Friendly staff. We stay in this hotel whenever we come to Ottawa. Great parking.

Contras: I liked everything. Close to restaurants and places we wanted to visit.

Prós: The attendance of the employees. Very polite and always ready to serve. Especially Anne and Jot (not sure if that is his name, he wears a turban) They are very helpful and friendly. The breakfast was good and the room cleanliness. Wonderful smell.

Contras: The beds. They looked comfortable but the kids and my husband dawned with back pain. The pillows are not good either. The Asian employee who was at Sunday breakfast was not pleasant. Dislike donates other such polite staff.

Prós: Bed was cloud

Contras: Beds very comfortable

Prós: Room was very quiet, bed was extremely comfortable. A nice, well-kept property.

Contras: When paying $200 for a room, you should be able to have proper drinking glasses (ie. made out of GLASS) in the room, instead of cheap (and environmentally unfriendly) PAPER cups.

Prós: The.place was truly as shown. The breakfast was on time, delicious and a wonderful start to our days

Prós: Owner very friendly on the phone. Staff member friendly also. Lovely breakfast.

Prós: Breakfast are perfect, the host satisfied our request of dairy free food. He answered our question very quickly. The room had everything (Wi-Fi, towels etc). The parking are close the room easy to find.

Contras: Nothing

Prós: Comfy bed and an amazing breakfast!

Prós: Our experience here was very positive. Kevan and his staff were friendly and very helpful. We chose the small room as it was our only option. It was serviceable for our needs as tourists. The breakfasts were excellent and the coffee great! We were a good walk to the Byward Market but enjoyed the outing on foot. We would recommend this B&B.

Contras: Parking off site

Prós: Very nice accommodation, good breakfast, 30. minute walk to down town, or easy car ride. Easy to find, off-site parking but easy to walk to.

Prós: Good location for walking everywhere downtown. Good breakfasts and parking easily available.

Contras: A little noisy at night with creeking floors and other guests.

Prós: Such a gorgeous, big old house. Kevan greeted me at the door by saying "welcome to our home" and that set the tone. His pride in their business was evident and that was reflected in the beauty of the room, the little touches to make guests feel comfortable, and the wonderful breakfasts!

Prós: Good size bedroom and lovely breakfast. Friendly staff

Contras: I would have preferred own kettle and fridge in room.

Prós: Wonderful breakfast cooked by the hosts themselves every morning. Slightly creaky but very comfortable bed.

Contras: Host claims to charge $50,- if you arrive after 22h, no mention of this is made beforehand.

Prós: Great location and delicious breakfasts. I appreciated that they had free parking for their guests.

Prós: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown

Contras: No

Prós: Nice clean rooms. Great breakfast

Contras: Quite noisy due to the fact is at the end of a strip of restaurants and bars

Prós: Excellent location, with all the cafes, restaurants and bars of Byward Market on the doorstep and just a short walk to Parliament Hill. The bed was very comfortable in a spacious room and the balcony with table and chairs was lovely in the sunshine. Breakfast was very good, although there were not enough tables for breakfast and we had to leave and try again 20 minutes later, only to find the same problem. Complimentary afternoon tea was a nice bonus.

Contras: The lift! Slow, noisy and worrying!

Prós: very good breakfast, the room was cozy and had all the goodies.

Prós: On site parking (fee) breakfast, close to everything

Contras: Pillows

Prós: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa. We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.

Contras: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure

Prós: Our suite was lovely, overlooking the street with a very large balcony, fully equipped kitchen and seating area. Large clean bathroom. Staff were pleasant. Breakfast was really good with a variety of food. Complimentary afternoon tea with cheese, crackers, pickles and cookies was a real bonus after a busy day walking Ottawa. Close to the bars/restaurants but far enough a way to be really quiet. Metro store and LCBO liquor store less than 10mins walk away.

Contras: Please note that there are steps up to the front of the hotel but once inside it has a lift/elevator. If there was a ramp up to reception we were not told about it and could not find it.

Prós: A block off Byward Market and all the touristy places. Free breakfast and afternoon tea that will not disappoint. Couldn’t ask for more. Highly recommended.

Contras: Honestly, none. All that they advertised in the web were all found in the room and hotel

Prós: All of above

Contras: Thus place was fantastic..the breakfast was varied fresh and amazing.. the rooms were spotless the location was perfect..this place is a gem..so very cozy.. nothing to not like

Prós: Right in the heart of Ottawa, Bytown, close to restaurants & major sightseeing locations. The room was spacious and the bed very comfortable.

Prós: The breakfast was outstanding. The location was perfect.

Prós: The location was perfect - in the heart of the Byward Market area and close to good restaurants. We highly recommend Lapointe Seafood restaurant on York Street just a short walk from the Inn. Our room was very comfortable and the bed was comfy. The balcony was a bonus! Afternoon tea served in the dining area was a nice touch and much appreciated!

Prós: Love this hotel

Contras: Cable isn’t very good

Prós: Staff friendly, good service

Prós: It was ok

Contras: All was fine. Prices high

Prós: The room was big, clean and comfortable, I will return when I am back in Ottawa! We slept well, it was quiet.

Prós: Location

Prós: Clean spacious room with comfortable beds

Contras: Check in was a very long wait. There were 2 of 3 elevators not working meaning we waited 15-25 minutes every time we needed an elevator. We ended up not using the pool on the 15th floor because of the wait times. The housekeeping lady from the 4th floor raised her voice at my child when he pushed the elevator down button, where we were going, after she’d pushed the up button. The cost of my first night was over $200 so not a budget hotel with budget expectations but we got a budget experience. Worst of all there was no compensation for the significant inconvenience for guests on a long weekend stuck in a hotel whose elevators weren’t working. The hand written sign in the lobby indicating they were repairing one of three elevators was of little comfort when a second was down all weekend

Prós: Nice clean room, good underground parking and location was good for business trip

Prós: Very clean rooms and friendly staff

Contras: This was the third visit and every time at least one of the three elevators is broken. Over 2 days it went from 2 of 3 working elevators to only one working with an employee using a key to operate the one remaining elevator to stop on every floor.

Prós: There was a leaky tap but it was fixed immediately. Outstanding place to stay.

Prós: Great location ,clean rooms ,nice service .. best stay

Contras: Mattresses

Contras: Freezing cold in the room with no way to raise temperature except a small noisy portable radiator that had to run all night long to raise the temperature a few degrees. Shower was supposed to be separate from the tub but it was a regular tub/shower combo. We ran out of tissues because there was only a few in the box without a spare box.

Prós: Room was clean and comfortable

Contras: Breakfast did not hav great choices

Prós: Location and price.

Contras: N/a

Prós: Friendly staff, clean, and good breakfast.

Contras: The room was too warm and the window doesn't fully open. I had to switch on the AC although the outside temperature near zero.

Prós: Nice cozy room

Contras: When booking online a few misunderstandings when using a visa debit and about not being informed about a deposit fee.

Prós: The bed. Bedding and pillows are super comfy! I particularly loved that I could open the window and get some fresh air! The staff was very knowledgeable and helpful and answered all my questions thoroughly. So friendly as well, even the maid staff.

Contras: Other rude and loud customers staying in the hotel, but this has NOTHING to do with the hotel.

Prós: The size of the room was bigger than I expected

Contras: The breakfast was disappointing in comparison to other hotels

Prós: I had booked the hotel then was offered the guest room at a friend's house. The front desk was just amazing - cooperative and just delightful, giving me a full refund for the two nights I would be staying with my friends.

Contras: Absolutely nothing! I would stay again in a heartbeat, here or any other Fairfield Inn.

Prós: Lots of choices girls very helpful tea and coffee hot and good

Contras: Would of liked white bread to toast

Prós: Bwd were comfy staff was friendly

Prós: Friendly staff,cleanliness!

Contras: The fact that I was charged in USD was very disappointing!.Someone should have told me about it!

Prós: We like the lady at the front desk after 7:30

Contras: The lady at the front desk at check in at 2:30 telling me we had to put down $200.00 and we only needed to do $20.00 instead.

Prós: The staff

Contras: No

Prós: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall

Contras: I did not appreciate my door being knocked on at 9:20 AM wit the cleaner when check out is not until 11 am -well actually 2 pm because of my guest status. Was very annoying.

Prós: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing

Prós: very central location,view in rear of hotel open but a bit limited but view from front pretty good,very helpful staff and friendly too

Contras: valet parking a bit steep but I suppose it is a city centre

Prós: Perfect location, room had a great view.

Prós: Large and comfortable room, excellent location. Concierge gave excellent tips to make the most of our time

Contras: Excessive lift waiting time

Prós: Clean and in a good location

Contras: Didn’t like the fact that they go into your account multiple times throughout your stay. Also pictures on web shows a lounge on the roof and there isn’t any. Hot tub water dirty

Prós: location, comfortness

Contras: hard water

Prós: Location and friendly staff.

Prós: location was perfect for our events

Contras: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.

Prós: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.

Contras: Room could use upgrading - furniture, countertop etc. Shower curtain could be longer, since water collects on the bathroom floor due to the design of the shower stall.

Prós: Location

Contras: The fact that they go into your account constantly. They advertise that there is a roof top lounge and there isn’t. They say at check in if you go green you get a discount voucher for breakfast and nothing is given

Prós: Location

Contras: Very outdated, cafe closed too early!