Hotéis em Cidade do Cabo

Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Sometimes prices on high side for Cape Town where there are plenty of options

The warmth and welcome of the hotel staff - efficient service - dining no matter what time of day - was carried out with care and courteously - staff approachable with warm smiling faces.

No

Convenience to the waterfront and safety (felt very comfortable walking around the area)

The rooms are a bit dated but I understand refurbishment is being carried out.

Great location, great design, amazing rooms.....in other words: perfect!

Breakfast is poor....you don't understand if the "breakfast included in room price" means continental breakfast or all inclusive, since the staff is handing a menu with prices.....another thing, we came to have breakfast an hour before the official breakfast end time and there was almost no food available....

In trying to create a balance on all the above points, lack of sleep can lead to murder..... I loved every thing about the hotel, except the unassuming, hidden noise factor that takes over from 11pm -4am every day. Please sound proof the window area.

The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic.

The attitude of "manager" (in charge of seating) at breakfast.

What is there not to like?

ha ha

The staff was EXCELLENT -- accommodating, friendly, and on-the-ball. I was very impressed!

The Spa was great though fairly expensive. The room was comfortable and breakfast was great

Friendly staff and comfortable rooms with all the ammenities.Good location.

Good hotel that offers value for money

A little too far from the waterfront. Taxi's arranged by the hotel are far more expensive than those that can be self organised.

Quarto com cozinha e sala, um mega banheiro. Instalações e serviço muito bons.

Nada a declarar

After a week on safari and in some bed and breakfasts in Stellenbosch, my wife and I very much enjoyed our two-night stay at Cape Royale. It was indeed luxurious. The whole hotel, including the rooms were very clean. The staff was extremely professional, efficient and friendly. The parking was good, safe and reasonably priced. The location was also good. We didn't make use of the hotels facilities, but we enjoyed our stay very much.

Our only small gripe was there were no towels and no napkins in the kitchen. A roll of paper towels at least would have been nice.

Location and spacious room.

the hotel need renovation. The staff does not respect the guest. They made me wait at reception to go verify if I stole in the room.

location, location, location.....Excellent Staff!....Great Value!!

No free internet access. Restaurant not up to the 4* rating.

Proximity to the Waterfront was good and there is parking for visitors.

Lack of good printing facilities and Internet access.

I could walk to the V&A waterfront or take the shuttle. As always the staff was wonderful. Safe location. Used Jarat for tours and pick-up which was a great choice. You can do cheaper but you get what you pay for.

Would have liked it if you could have ordered food at the bar past 10:30pm.

The staff was very helpful in arranging outings for us, very accommodating to all our needs. The food in the restaurant was wonderful and the service was top-notch.

There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.

The location was wonderful. It's walking distance from the Waterfront. The staff was friendly and the room was amazing (we paid a little extra for the suite and it was very much worth it!).

We had to get our keys re-coded every other day. We came to realize the hotel was resetting the room code every day, which was very annoying. The cleaning staff would miss things...something different every day.

Nice rooms. Proffesional and friendly staff. Excellent breakfast. The hotel is near the Waterfront and we could see a bit of the sea from our window. It is also close to the citycenter and during daytime we could walk there.

it was really a nice place. bathroom a little old, but overall great

Good breakfast not far from Waterfront, and Table Mountain. We had a sea view from our room.Think it is was safer here at the sea front rather than staying in Cape Town city centre.

Outside swimming pool was closed as we were there in the winter (July) The bar only sold bottled beer would have liked a pint of draught beer.

The people there were great enjoyed every bit of my stay

This hotel is not up to the general standard of most hotels in Cape Town. Service was very poor, the amenities did not work, the parking system for vehicles is highly problematic and essentially the hotel needs a major overhaul.

The toliet was not working, The staff werfe rudhe

The view

food was not very good at the buffet food was cold and not very good value. Very noisy especially when groups staying at the hotel and singing late at night as the rooms are not very soundproof

Good location as we were close to family.

Shower not ok. Difficult and extremely expensive i-net connection, only working at the central PC desk of the hotel. Elevators following their own pattern.

The owners of the guest house and stuff are very friendly and helpful. The rooms are excellent.

the owners are very helpful and friendly people and good knowledge on very good restaurants to visit.

The hotel is conveniently located from shopping area and for takinf the hop On Hop off bus. The staff were very helpful.

No porter facility. More variety for the breakfast and if the time for serving breakfast could be extended for until 1100hrs. they forgot to send a taxi for pick up at the airport.

The staff was very friendly and helpfull! Room was impecable and clean! Will definitely recommend it to any traveller!

Lobby entrance and Bar. Gardens are lovely and one can stroll into town by way of the University park right across the hotel entrance.

Location and grounds are spectacular, as is the breakfast buffet.

Late night noise issues from bar and terrace area kept us awake and even awakened us from a sound sleep one evening. Required repeated calls to front desk to resolve. Bathroom lights also miswired and require turning on room lights which is problematic when companion is sleeping. Overall, it's a very nice hotel with very major flaws.

Rooms are beautiful with fantastic views. Gym access was great.

WiFi was TERRIBLE!!!! If you need reliable internet access, this is not the place, the signal is poor, access is difficult and limited. If this was corrected, Madela Rhodes would be a superb hotel.

The location was very good and the rooms themselves were really nice. It felt like a spacious 1 bedroom/studio apartment and it was awesome to have a kitchen (although we intended to use it we didn't, the restaurants are great and affordable)

The WIFI connection is very slow. This seems to be an issue in South Africa at times, but it was incredibly bad at times. It would take several minutes just to load e-mail. Also, there was no fitness center there. We were given cards to go to a local gym around the corner, we did that one day and then one of the security staff told me they had made a mistake and we weren't allowed. I asked other members at the front desk later, they had no idea of this policy change. In all, I was disappointed there was no fitness center there, felt a little misleading.

It's a very good location, good wifi and a washer and dryer available to do laundry (great perk)

Rooms are kinda small some rooms have shared bathrooms

Modern clean rooms. Safe area of the city. Across street from main office of City tour Busses. Victoria and Albert Pier is center of tourism.

Archaic Wi-Fi system, requiring new username daily and with each log on. It does not remember you. Also, there is no CNN or BBC. Only SkyNews. OK if your British and want to keep up on parliament and London issues only.

Large size rooms

The pillows

The room was absolutely wonderful. The upgrade I was given guarantees that I will stay again next time in Cape Town. The staff was so knowledgeable and friendly. The location cannot be beat.

The parking is very difficult to find the first time. I must have circled around the block 5 times before finding it.

Great location on the beach, many nice bars and restaurants nearby, and easy and beautiful drive into city. Rooms are very elegant, restful and clean. A lot for your money by US and European standards.

Service at breakfast seemed spotty. Management doesn't seem to have empowered staff with enough information or authority to answer basic questions or make basic decisions.

The staff were friendly and helpful. Our room was excellent.

I liked everything absolutely amazing 2015

all was great

Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism

Nothing

Breakfast was excellent, and the staff is amazing, particularly the concierge.

Bathrooms have windows to the bedrooms above the tub... why?

This gorgeous boutique property in Cape Town's CBD provides everything a traveler would want while visiting CT - perfect location, amazing rooms and service that is above and beyond! The staff here is amazing. The airline lost my luggage and they went out of their way to locate it and when it arrived water-logged, arranged for cleaning. They anticipated my every need, often before I did. This is not only a stand-out hotel in Cape Town, it is one of the best in the world!

Staff are efficient and friendly, go out of their way to ensure you have a great stay. Outstanding in quality and service.

No complaints or issues.

Hotel has a modern decor and is clean. Breakfast is good and wifi worked well in the room. Price was reasonable for the quality. Bed was comfortable.

The room was tiny but maybe I had a special price and got the small room. The room was prepay and I had to do a special credit card form (or wire transfer) to pay in advance.

location

beautiful rooms, tasteful interior, very clean and beautiful location close to the beach, lovely view. Friendly and helpful staff, it rather feels like staying at a friends house than merely being a guest at someones hotel.

The excellent location at the beach.