Avaliações de viajantes
AVALIAÇÃO GERAL
5,0
OK
Baseado em 104 avaliações
Nota geral
4,9
Embarque
5,0
Conforto
5,0
Tripulação
5,8
Entretenimento
4,3
Comida
4,9
Informações sobre a Arik Air
| Código IATA | W3 |
|---|---|
| Rotas | 39 |
| Rota principal | Abuja a Lagos Murtala Muhammed |
| Aeroportos em que opera | 17 |
| Aeroporto principal | Lagos Murtala Muhammed |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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2,0
Worst service
Prós: Regret choosing it Ended up missing a business deal. as no one showed up at the ticket counter. Airline agents were on Strike due to no payment of wages. Called the customer service line and it seemed like the call went through and I got hangedup on multiple time and had to find an ulternative route to my final destinations, which was the next day. Will never recommend the airline and it made me doubt book an international trip through kayak. Or its affiliates as there weren't very helpful with options for rebooking.
Contras: No one showed up at the ticket counter. Worst service.
avaliação de
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2,0
Terrible experience and I will never fly this airl
Prós: Nothing at all and please do not represent this airline again. Please if I request this airline by mistake, do not book it for me.
Contras: The flight was delayed for at least 5 hours, No Information about the delay was provided. My luggage was lost between Lagos and Port Harcourt during my flight to Nigeria and has not been found even as I returned to NY. I had one clothe on my back and nothing else. Then on my arrival at JFK, my 3 pieces of luggage did not arrive. They promised to contact me on Monday January 1st, but I have not heard from them. In summary: 1) lost one luggage between Lagos and PH and has not been found 2) Arrived JFK and my 3 pieces of baggage did not arrive with me.
avaliação de
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2,0
everything is horrible. to worsen matters my lugga
Prós: nothing. never fly arik
Contras: everything wrong. molue or danfo in the air
avaliação de
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4,0
Didn't inform us about 3-hour delay
Contras: The flight from Douala to Lagos delayed for three hours - which can happen on any airline - but the staff didn't bother telling us at check in. It's only when I arrived at the boarding gate and found that there were no staff there that I checked my boarding pass and realized the 3-hour delay. No updates as we were waiting, either. Delays happen, but at least keep the passengers informed!
avaliação de
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2,0
I will NEVER do this again
Prós: I liked nothing
Contras: The flight was due to take off at 11:30pm. We were gathered at 9:30pm to a waiting area with no a/c or sitting space for all the passengers. I stood until 1am for the plane to be towed to the departure gate. Once on the plane my selected seat 23A did not recline. I was told by the stewardess it was an emergency seat. I insisted that was no the reason. She took more than 30 minutes to conclude the matter. If it had not have been for the other passenger seated who swapped seats with me it would have been a horrible 10.45hrs. The 1st meal provided on the flight was of poor quality. The rice had a burnt taste & chicken was soggy. I requested an extra soda the times from the same stewardess who stated the seat couldn't recline. on the third time she took 10 more to provide me with a soda can, which had a extended part. Indicating that the can had taken a hard fall. Instead of saying anything else. I accepted the soda. I will NEVER fly with this airline again. And right will I recommend it to anyone I know.
avaliação de
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6,3
Prós: Direct flight
Contras: Very old looking, poorly managed plane, dirty rest room, no entertainment
avaliação de
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2,0
Arik Air should discontinue service
Prós: Nothing
Contras: Arik cancels my flight and rebook for a date when here was not flights leaving Benin. I had to purchase a different airline ticket to meet my schedule
avaliação de
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2,0
Contras: Arik cancels my flight and rebook for a date when here was not flights leaving Benin. I had to purchase a different airline ticket to meet my schedule
avaliação de
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4,3
Arik Air is terrible
Prós: I liked very little. The food wasn't horrible and I liked that they provided us with blankets.
Contras: My flight was delayed about two hours. We were not informed about the reason for the delay, the airline is obviously extremely unorganized. Arik employees were clueless, barely helpful, and straight rude at times. We weren't even offered a food voucher or even a cup of water. Let's not even get started with the literally the worst entertainment system in the world of airlines. The screens were blank the whole 10 hour flight. Almost every person I know that has flown with Arik has experienced ridiculous delays and even unannounced cancellations. Not to mention the cockroach that was on my second flight from Lagos to Accra. I have no idea how this airline is surviving with this lack of training, professionalism, and customer service. I will never fly with Arik again.
avaliação de
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2,0
Never flying with Arik again
Prós: I liked very little. The food wasn't horrible and I liked that they provided us with blankets.
Contras: My flight was delayed about two hours. We were not informed about the reason for the delay, the airline is obviously extremely unorganized. Arik employees were clueless, barely helpful, and straight rude at times. We weren't even offered a food voucher or even a cup of water. Let's not even get started with the literally the worst entertainment system in the world of airlines. The screens were blank the whole 10 hour flight. Almost every person I know that has flown with Arik has experienced ridiculous delays and even unannounced cancellations. Not to mention the cockroach that was on my second flight from Lagos to Accra. I have no idea how this airline is surviving with this lack of training, professionalism, and customer service. I will never fly with Arik again.
avaliação de
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2,0
Was delayed for 5 hours
Prós: Nothing
Contras: Delayed for 5 hours. No apologies. Very rude staff
avaliação de
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4,0
Contras: No headphones on plane. One of crew staff was very rude.
avaliação de
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10,0
Great
Prós: Check in was great
Contras: None
avaliação de
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8,3
I like Arik Air
Contras: They are usually late but manageable.
avaliação de
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3,3
We got there
Contras: Late Charged erroneous fees Would not give us our assigned seats
avaliação de
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4,0
What a mess
Contras: Unfriendly crew. Small meal after half a day without food. The boarding was just a mess walking around the airport
avaliação de
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2,0
AVOID THIS AILINE IF YOU HAVE AN IMPORTANT DEADLIN
Contras: Terrible customer service. Flight changes without any notice. Please avoid this airline if you have an important deadline to meet. They will cancel and change flights without any notice until the flight is full. They will never fly at 80% capacity. All seats has to be filled before they fly.
avaliação de
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5,0
Prós: This is the best crew that I have encountered in many years of travelling.
Contras: The first leg of my return flight (Libreville to Lagos) was cancelled 3 times and I eventually had to purchase another return ticket with another airline for the first leg of my trip. When the flight was cancelled, the airline kept asking me to find friends or family to stay with. It took >4 hours for them to provide me a hotel and I did not get to the hotel until 12:30am when my flight had been scheduled for 4pm the previous day and cancelled at 8pm. The airline also told me that I would have to pay for my own food and that they would cover breakfast, which they thought might come with the room.
avaliação de
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5,3
Contras: The food was not good, it may have been the worst airline food I have had in many years of traveling. There is very little diversity in the food provided and the muffins that were served many times throughout the flight were dry and had little flavour.
avaliação de
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2,0
Flight Cancelled
Prós: Nothing. No flight.
Contras: Showed up three hours aheqd of departure time. By time of departure, NO Arik staff were on the scene. One hour after scheduled departure, a brave Arik staff member informed us the flight was cancelled for lack of fuel. We were rebooked for Tuesday, 72 hours later! No provisions were made for most passengers. Terrible. Now how to get a refund??
avaliação de
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4,6
Contras: Flight was so late over three hours.
avaliação de
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4,0
One of the worst flying experiences..
Prós: The process of making the reservation online seemed to work reasonably well.
Contras: An airline which fails to meet it scheduled commitments because of lack of fuel is not really inspiring. Information was not given out when one delay after another was announced. A flight that should have taken no more than 4 hours took more than 14 hours.
avaliação de
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8,0
Accra - Lagos
Prós: Flight was on-time. The crew managed to serve a snack even though the flight lasted just 45 minutes.
Contras: Many of the seats are patched up with duct tape.
avaliação de
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2,6
First and last time
Prós: Not much other than I'm glad they didn't mess up my meal request. It's truly sad that it's the only thing I could find positive to say...
Contras: The flight was delayed and we were notified about 15 minutes before we were supposed to take off.
avaliação de
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3,0
First and last time
Prós: Not much other than I'm glad they didn't mess up my meal request. It's truly sad that it's the only thing I could find positive to say...
Contras: You have to request water. They only bring drinks by during meals so if you are used to a drink cart coming several times on international flights, please be warned. Even a simple request (Can I have some warm water?) gets a 3 minute conversation, with my heavy American and his Nigerian accents, misunderstanding is bound to ensue because the flight attendant is giving you a soliloquy about what he needs to do to fulfill your request. Now if you know how noisy a cabin can get, why can't it be a yes or no answer. Now, have you had an international flight that does not have a movie, radio, some type of entertainment? The flight is over 10 hours from Lagos to JFK but nothing to occupy your time, especially when they tell you that you cannot use electronic devices, even in airplane mode for the entire flight. You have got to be kidding me. There were other issue I had, (a full flight with only two working lavatories, general lack of customer service, etc.) but I'm going to stop here.
avaliação de
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3,6
Prós: The flight crew ran out of chicken meals. Now they were serving passengers beef meals. These passengers wanted chicken meals!! One of the latrine was NOT working therefore it was lock and out of used on the flight. All the DAMN profit the airport makes , they should have fixed the latrine before putting the flighti in to service!! The flight crew serve the meals with OUT gloves but they wore gloves when they collected the empty tray. The flight crew should wear gloves when serving and collecting trays. The LOUNGE at Lagos, Nigeria where lay over passengers are put should have the PRICE LIST FOR THE REFRESHMENTS and other snacks posted on the wall for all to see so as to avoid price hick/corruption/ stealing.
avaliação de
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3,0
Very disorganized the flight
Contras: No entertainment and no air in cabin. Very bad airline.
avaliação de
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3,0
Very disorganized the flight
Contras: No entertainment and no air in cabin. Very bad airline.
avaliação de
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4,0
Contras: Delayed as always
avaliação de
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6,0
Contras: Seat had food all over it and in the corners of the seat.....filthy
avaliação de
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2,0
The Flight was cancelled so hope I Can get Refund
Contras: No standards whatsoever
avaliação de
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3,3
Contras: 4.5 hours delay without any explanation or comment as to why.
avaliação de
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2,0
Terrible Expererience. Never fly this airline
Prós: There was nothing that I liked about this airline. Terrible experience overall.
Contras: The food was unrecognizeable. One of our family members received some sort of meat on his portion, which was questionable considering no one else got meat. When going to the bathroom, we noticed that the flight attendants were filling the water bottles up with sink water. This is inexcusable. When traveling to other countries we stick to bottled water because the tap water can make you sick. Someone in our party spent the next day I'll because of it. The cleanliness of the flight was unacceptable. There were drink stains on all of the seat trays. Some chairs went back further than others because they were broken. The flight was freezing. Which I recognize flights normally are, but this flight had no blankets to accommodate patrons. Our flight was delayed as most everyone mentioned for two hours. There was never an explanation as to why the aircraft arrived late. I cannot imagine that this airline is up to code with any of their aircrafts.
avaliação de
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10,0
NIce Flight
Prós: Hassle free trip with reasonable food.
Contras: Broken handset but had my own audio device. No Problem.
avaliação de
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2,0
Please work on your delay, food, customer service,
Prós: This airline needs to improve their customer service, work on their delay, and need to help passengers that are in Transit in Nigeria, Lagos airport one of the horrible airport in the world....
Contras: This airline is one of the horrible airline I have ever seen. Never in my life think about this flight..... food is disgusting, they left us in Transit for 7 hours, no meal voucher check or hotel for Transit passenger.... don't recommend for everyone.
avaliação de
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8,3
Very impressive.
Prós: The crew were very respectful, attentive and caring. The flight was on time and the landing was so smooth. I recommend this airline to everyone with confidence.
Contras: N/A
avaliação de
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3,0
worst experience
Prós: The food and entertainment
Contras: Flight didn't show up and delayed the next day. Check in agents are not friendly
avaliação de
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2,0
Disaster
Prós: Flight on time
Contras: Checking in from Los to acc gave me a hell of a time. Agents not the best
avaliação de
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4,0
Prós: The flight delayed for more than 3 hours, rather than take off at 9:30 we took off at Calabar at 12:15 noon. That was bad and tiring
Contras: Delays without any information to passengers
avaliação de
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7,3
Arik almost always cancels it's flight for another
Prós: Direct flight to NY when the flight eventually took off..if you are going to book with Arik, just book with the expectation that the flight will be rescheduled.
Contras: All my experiences including this one, the flight was cancelled , that would be bad enough but you're never informed and therefore have to get to the airport only to learn the departure has been rescheduled. No apology.
avaliação de
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3,0
Flight was really late as all 4 of my past 4 Arik
Prós: The plane did not crash and landed on the correct runway.
Contras: Most of the rest of it.
avaliação de
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7,3
Prós: Quick flight. Open seating at a point. Courteous crew
Contras: Late departure. Chaotic boarding in Lagos
avaliação de
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4,6
Prós: flight was short and non-stop btwn DKR and ACC
Contras: air circulation was poor. A/C was not cold enough during entire flight and took long to even start working. tray tables in exit rows were removed or nailed to not come down. food trays had to rest on our laps to eat. i did not appreciate the flight attendant's explanation that there are no trays because it blocks the exit row. as a worldwide airline business frequent traveler for last 20 yrs, this was 1st time I have seen tray tables in exit rows removed or nailed up. a few seats in business class were wrapped in tape. two seats had signs taped to seat backs saying do not sit here. this made business class appear very tacky. no entertainment on the inflight monitors. Why have them installed if they are not working?
avaliação de
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6,0
Contras: Delay
avaliação de
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6,3avaliação de
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4,3
Prós: The flight is more affordable than other options, which is great. I also appreciate that Arik helps with the shuttle services from the local to international airport.
Contras: The flight was over two hours delayed, which obviously impact my arrival time. The flight attendant that attended to me throughout the flight did her job but was not very pleasant.
avaliação de
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3,3
Could be much better
Prós: Quick flight (50 mins)
Contras: Terrible boarding. Had to go to several gates to board, food is terrible & unconcerned staff. Thumbs down.
avaliação de
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2,0
An awful flight to use
Prós: They were late for six hours without an excuse and no apology!! So unprofessional and just don't care about customer experience.
avaliação de
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10,0
The update on the flight was good
Prós: The update
avaliação de
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2,0
Prós: Horrible service. They wouldn't answer to the call. The food wasn't cooked all the way. Was nasty.
avaliação de
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3,6
Arik is a budget airline
Prós: Not much, no other choice Old planes, old, broken checkin counters
Contras: They are always late. Check in counters needs to be replaced.
avaliação de
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4,3
Arik could do better
Prós: The first flight of the day is normally on time.
Contras: Seats are broken, food is very budget, they should sell food and offer a wider variety.
avaliação de
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5,6
The plane was not in good condition.
Prós: The plane was in poor condition. Seat handles were taped up and most of the televisions in front of your seat did not work. I had to move from my seat to another seat to find a working TV. I thought the crew was sweet. Outside of that the plane was in horrible condition compared to U.S. airplanes.
avaliação de
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4,3
It could have been worse
Prós: My baggage and I completed the flight intact.
Contras: Everyone had seat numbers, but unlike the onward flight (below), there was confusion as to whether those seat numbers meant anything. At first, people would sit in their seats, and then the crew said it was open boarding. People would come on board and then want their seats, but others would claim that it was open. The crew completely mismanaged the process.
avaliação de
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3,6
It could have been worse
Prós: My baggage and I completed the flight intact. That is about the only good thing that can be said.
Contras: Bad communications from Arik while in transit and waiting to board. Unclear when and where to board. Boarded more than an hour late. Bad management of the boarding line. Perfume and other items bought in duty free were confiscated. No inflight entertainment. Food sub-par.
avaliação de
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7,0
Contras: Traveling as a transit passenger was very difficult. Elevators not reliable. It just took forever to go through immigration as a transit passenger
avaliação de
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4,3
Arik Always delayed
Prós: All the Arik team seem to know what's going on from the ground staff to the plane crew. This makes one more confident in the staff.
Contras: This airline is always delayed. One has to plan for this if you ever travel with Arik Air. The crew try hard to handle the comments from the travelers. I suggest they sell additional sandwiches and drinks as the current food is too sMall and always the same. I would love a real drink on that late flight.
avaliação de
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2,0
It was a very horrible experience and I don't thin
Prós: Nothing at all,they kept rescheduling every hour,the staff didn't even have the curtesy to inform us of those changes unless they were confronted about the horrible delays,the make things short,it was a very bad experience
Contras: I didn't like anything interms of services rendered,the food quality was poor,too spicy,a lot of delay just to name a few
avaliação de
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2,0
All my friends and family dislikes foolish arik ai
Prós: Nothing
Contras: Nothing about them ,ND d workers very stupid ND thieves
avaliação de
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2,6
Late flight late luggage
Contras: The flight was delayed by an hour, and no apology was given. Because of the time change I missed dinner and no food other than a muffin was given. They also lost my bags which were on the Tarmac before I went. They also didn't allow any electronics during the flight. I spent the flight staring at the seat in front of me bored senseless. Heed this warning: don't ever fly arik air.
avaliação de
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8,3
I like Arik Air
Contras: They are usually late but manageable.
avaliação de
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8,0
Accra - Lagos
Prós: Flight was on-time. The crew managed to serve a snack even though the flight lasted just 45 minutes.
Contras: Many of the seats are patched up with duct tape.
avaliação de
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8,3
Very impressive.
Prós: The crew were very respectful, attentive and caring. The flight was on time and the landing was so smooth. I recommend this airline to everyone with confidence.
Contras: N/A
avaliação de
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7,3
Arik almost always cancels it's flight for another
Prós: Direct flight to NY when the flight eventually took off..if you are going to book with Arik, just book with the expectation that the flight will be rescheduled.
Contras: All my experiences including this one, the flight was cancelled , that would be bad enough but you're never informed and therefore have to get to the airport only to learn the departure has been rescheduled. No apology.
avaliação de
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7,3
Prós: Quick flight. Open seating at a point. Courteous crew
Contras: Late departure. Chaotic boarding in Lagos
avaliação de
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7,0
Contras: Traveling as a transit passenger was very difficult. Elevators not reliable. It just took forever to go through immigration as a transit passenger
avaliação de
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2,0
Worst service
Prós: Regret choosing it Ended up missing a business deal. as no one showed up at the ticket counter. Airline agents were on Strike due to no payment of wages. Called the customer service line and it seemed like the call went through and I got hangedup on multiple time and had to find an ulternative route to my final destinations, which was the next day. Will never recommend the airline and it made me doubt book an international trip through kayak. Or its affiliates as there weren't very helpful with options for rebooking.
Contras: No one showed up at the ticket counter. Worst service.
avaliação de
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2,0
Terrible experience and I will never fly this airl
Prós: Nothing at all and please do not represent this airline again. Please if I request this airline by mistake, do not book it for me.
Contras: The flight was delayed for at least 5 hours, No Information about the delay was provided. My luggage was lost between Lagos and Port Harcourt during my flight to Nigeria and has not been found even as I returned to NY. I had one clothe on my back and nothing else. Then on my arrival at JFK, my 3 pieces of luggage did not arrive. They promised to contact me on Monday January 1st, but I have not heard from them. In summary: 1) lost one luggage between Lagos and PH and has not been found 2) Arrived JFK and my 3 pieces of baggage did not arrive with me.
avaliação de
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2,0
everything is horrible. to worsen matters my lugga
Prós: nothing. never fly arik
Contras: everything wrong. molue or danfo in the air
avaliação de
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4,0
Didn't inform us about 3-hour delay
Contras: The flight from Douala to Lagos delayed for three hours - which can happen on any airline - but the staff didn't bother telling us at check in. It's only when I arrived at the boarding gate and found that there were no staff there that I checked my boarding pass and realized the 3-hour delay. No updates as we were waiting, either. Delays happen, but at least keep the passengers informed!
avaliação de
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2,0
I will NEVER do this again
Prós: I liked nothing
Contras: The flight was due to take off at 11:30pm. We were gathered at 9:30pm to a waiting area with no a/c or sitting space for all the passengers. I stood until 1am for the plane to be towed to the departure gate. Once on the plane my selected seat 23A did not recline. I was told by the stewardess it was an emergency seat. I insisted that was no the reason. She took more than 30 minutes to conclude the matter. If it had not have been for the other passenger seated who swapped seats with me it would have been a horrible 10.45hrs. The 1st meal provided on the flight was of poor quality. The rice had a burnt taste & chicken was soggy. I requested an extra soda the times from the same stewardess who stated the seat couldn't recline. on the third time she took 10 more to provide me with a soda can, which had a extended part. Indicating that the can had taken a hard fall. Instead of saying anything else. I accepted the soda. I will NEVER fly with this airline again. And right will I recommend it to anyone I know.
avaliação de
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6,3
Prós: Direct flight
Contras: Very old looking, poorly managed plane, dirty rest room, no entertainment
avaliação de
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2,0
Arik Air should discontinue service
Prós: Nothing
Contras: Arik cancels my flight and rebook for a date when here was not flights leaving Benin. I had to purchase a different airline ticket to meet my schedule
avaliação de
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2,0
Contras: Arik cancels my flight and rebook for a date when here was not flights leaving Benin. I had to purchase a different airline ticket to meet my schedule
avaliação de
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4,3
Arik Air is terrible
Prós: I liked very little. The food wasn't horrible and I liked that they provided us with blankets.
Contras: My flight was delayed about two hours. We were not informed about the reason for the delay, the airline is obviously extremely unorganized. Arik employees were clueless, barely helpful, and straight rude at times. We weren't even offered a food voucher or even a cup of water. Let's not even get started with the literally the worst entertainment system in the world of airlines. The screens were blank the whole 10 hour flight. Almost every person I know that has flown with Arik has experienced ridiculous delays and even unannounced cancellations. Not to mention the cockroach that was on my second flight from Lagos to Accra. I have no idea how this airline is surviving with this lack of training, professionalism, and customer service. I will never fly with Arik again.
avaliação de
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2,0
Never flying with Arik again
Prós: I liked very little. The food wasn't horrible and I liked that they provided us with blankets.
Contras: My flight was delayed about two hours. We were not informed about the reason for the delay, the airline is obviously extremely unorganized. Arik employees were clueless, barely helpful, and straight rude at times. We weren't even offered a food voucher or even a cup of water. Let's not even get started with the literally the worst entertainment system in the world of airlines. The screens were blank the whole 10 hour flight. Almost every person I know that has flown with Arik has experienced ridiculous delays and even unannounced cancellations. Not to mention the cockroach that was on my second flight from Lagos to Accra. I have no idea how this airline is surviving with this lack of training, professionalism, and customer service. I will never fly with Arik again.
avaliação de
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2,0
Was delayed for 5 hours
Prós: Nothing
Contras: Delayed for 5 hours. No apologies. Very rude staff
avaliação de
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4,0
Contras: No headphones on plane. One of crew staff was very rude.
avaliação de
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3,3
We got there
Contras: Late Charged erroneous fees Would not give us our assigned seats
avaliação de
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4,0
What a mess
Contras: Unfriendly crew. Small meal after half a day without food. The boarding was just a mess walking around the airport
avaliação de
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2,0
AVOID THIS AILINE IF YOU HAVE AN IMPORTANT DEADLIN
Contras: Terrible customer service. Flight changes without any notice. Please avoid this airline if you have an important deadline to meet. They will cancel and change flights without any notice until the flight is full. They will never fly at 80% capacity. All seats has to be filled before they fly.
avaliação de
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5,0
Prós: This is the best crew that I have encountered in many years of travelling.
Contras: The first leg of my return flight (Libreville to Lagos) was cancelled 3 times and I eventually had to purchase another return ticket with another airline for the first leg of my trip. When the flight was cancelled, the airline kept asking me to find friends or family to stay with. It took >4 hours for them to provide me a hotel and I did not get to the hotel until 12:30am when my flight had been scheduled for 4pm the previous day and cancelled at 8pm. The airline also told me that I would have to pay for my own food and that they would cover breakfast, which they thought might come with the room.
avaliação de
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5,3
Contras: The food was not good, it may have been the worst airline food I have had in many years of traveling. There is very little diversity in the food provided and the muffins that were served many times throughout the flight were dry and had little flavour.
avaliação de
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2,0
Flight Cancelled
Prós: Nothing. No flight.
Contras: Showed up three hours aheqd of departure time. By time of departure, NO Arik staff were on the scene. One hour after scheduled departure, a brave Arik staff member informed us the flight was cancelled for lack of fuel. We were rebooked for Tuesday, 72 hours later! No provisions were made for most passengers. Terrible. Now how to get a refund??
avaliação de
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4,6
Contras: Flight was so late over three hours.
avaliação de
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4,0
One of the worst flying experiences..
Prós: The process of making the reservation online seemed to work reasonably well.
Contras: An airline which fails to meet it scheduled commitments because of lack of fuel is not really inspiring. Information was not given out when one delay after another was announced. A flight that should have taken no more than 4 hours took more than 14 hours.
avaliação de
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2,6
First and last time
Prós: Not much other than I'm glad they didn't mess up my meal request. It's truly sad that it's the only thing I could find positive to say...
Contras: The flight was delayed and we were notified about 15 minutes before we were supposed to take off.
avaliação de
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3,0
First and last time
Prós: Not much other than I'm glad they didn't mess up my meal request. It's truly sad that it's the only thing I could find positive to say...
Contras: You have to request water. They only bring drinks by during meals so if you are used to a drink cart coming several times on international flights, please be warned. Even a simple request (Can I have some warm water?) gets a 3 minute conversation, with my heavy American and his Nigerian accents, misunderstanding is bound to ensue because the flight attendant is giving you a soliloquy about what he needs to do to fulfill your request. Now if you know how noisy a cabin can get, why can't it be a yes or no answer. Now, have you had an international flight that does not have a movie, radio, some type of entertainment? The flight is over 10 hours from Lagos to JFK but nothing to occupy your time, especially when they tell you that you cannot use electronic devices, even in airplane mode for the entire flight. You have got to be kidding me. There were other issue I had, (a full flight with only two working lavatories, general lack of customer service, etc.) but I'm going to stop here.
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3,6
Prós: The flight crew ran out of chicken meals. Now they were serving passengers beef meals. These passengers wanted chicken meals!! One of the latrine was NOT working therefore it was lock and out of used on the flight. All the DAMN profit the airport makes , they should have fixed the latrine before putting the flighti in to service!! The flight crew serve the meals with OUT gloves but they wore gloves when they collected the empty tray. The flight crew should wear gloves when serving and collecting trays. The LOUNGE at Lagos, Nigeria where lay over passengers are put should have the PRICE LIST FOR THE REFRESHMENTS and other snacks posted on the wall for all to see so as to avoid price hick/corruption/ stealing.
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3,0
Very disorganized the flight
Contras: No entertainment and no air in cabin. Very bad airline.
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3,0
Very disorganized the flight
Contras: No entertainment and no air in cabin. Very bad airline.
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4,0
Contras: Delayed as always
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6,0
Contras: Seat had food all over it and in the corners of the seat.....filthy
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2,0
The Flight was cancelled so hope I Can get Refund
Contras: No standards whatsoever
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3,3
Contras: 4.5 hours delay without any explanation or comment as to why.
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2,0
Terrible Expererience. Never fly this airline
Prós: There was nothing that I liked about this airline. Terrible experience overall.
Contras: The food was unrecognizeable. One of our family members received some sort of meat on his portion, which was questionable considering no one else got meat. When going to the bathroom, we noticed that the flight attendants were filling the water bottles up with sink water. This is inexcusable. When traveling to other countries we stick to bottled water because the tap water can make you sick. Someone in our party spent the next day I'll because of it. The cleanliness of the flight was unacceptable. There were drink stains on all of the seat trays. Some chairs went back further than others because they were broken. The flight was freezing. Which I recognize flights normally are, but this flight had no blankets to accommodate patrons. Our flight was delayed as most everyone mentioned for two hours. There was never an explanation as to why the aircraft arrived late. I cannot imagine that this airline is up to code with any of their aircrafts.
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2,0
Please work on your delay, food, customer service,
Prós: This airline needs to improve their customer service, work on their delay, and need to help passengers that are in Transit in Nigeria, Lagos airport one of the horrible airport in the world....
Contras: This airline is one of the horrible airline I have ever seen. Never in my life think about this flight..... food is disgusting, they left us in Transit for 7 hours, no meal voucher check or hotel for Transit passenger.... don't recommend for everyone.
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3,0
worst experience
Prós: The food and entertainment
Contras: Flight didn't show up and delayed the next day. Check in agents are not friendly
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2,0
Disaster
Prós: Flight on time
Contras: Checking in from Los to acc gave me a hell of a time. Agents not the best
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4,0
Prós: The flight delayed for more than 3 hours, rather than take off at 9:30 we took off at Calabar at 12:15 noon. That was bad and tiring
Contras: Delays without any information to passengers
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3,0
Flight was really late as all 4 of my past 4 Arik
Prós: The plane did not crash and landed on the correct runway.
Contras: Most of the rest of it.
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4,6
Prós: flight was short and non-stop btwn DKR and ACC
Contras: air circulation was poor. A/C was not cold enough during entire flight and took long to even start working. tray tables in exit rows were removed or nailed to not come down. food trays had to rest on our laps to eat. i did not appreciate the flight attendant's explanation that there are no trays because it blocks the exit row. as a worldwide airline business frequent traveler for last 20 yrs, this was 1st time I have seen tray tables in exit rows removed or nailed up. a few seats in business class were wrapped in tape. two seats had signs taped to seat backs saying do not sit here. this made business class appear very tacky. no entertainment on the inflight monitors. Why have them installed if they are not working?
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6,0
Contras: Delay
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6,3avaliação de
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4,3
Prós: The flight is more affordable than other options, which is great. I also appreciate that Arik helps with the shuttle services from the local to international airport.
Contras: The flight was over two hours delayed, which obviously impact my arrival time. The flight attendant that attended to me throughout the flight did her job but was not very pleasant.
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3,3
Could be much better
Prós: Quick flight (50 mins)
Contras: Terrible boarding. Had to go to several gates to board, food is terrible & unconcerned staff. Thumbs down.
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2,0
An awful flight to use
Prós: They were late for six hours without an excuse and no apology!! So unprofessional and just don't care about customer experience.
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2,0
Prós: Horrible service. They wouldn't answer to the call. The food wasn't cooked all the way. Was nasty.
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3,6
Arik is a budget airline
Prós: Not much, no other choice Old planes, old, broken checkin counters
Contras: They are always late. Check in counters needs to be replaced.
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4,3
Arik could do better
Prós: The first flight of the day is normally on time.
Contras: Seats are broken, food is very budget, they should sell food and offer a wider variety.
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5,6
The plane was not in good condition.
Prós: The plane was in poor condition. Seat handles were taped up and most of the televisions in front of your seat did not work. I had to move from my seat to another seat to find a working TV. I thought the crew was sweet. Outside of that the plane was in horrible condition compared to U.S. airplanes.
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4,3
It could have been worse
Prós: My baggage and I completed the flight intact.
Contras: Everyone had seat numbers, but unlike the onward flight (below), there was confusion as to whether those seat numbers meant anything. At first, people would sit in their seats, and then the crew said it was open boarding. People would come on board and then want their seats, but others would claim that it was open. The crew completely mismanaged the process.
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3,6
It could have been worse
Prós: My baggage and I completed the flight intact. That is about the only good thing that can be said.
Contras: Bad communications from Arik while in transit and waiting to board. Unclear when and where to board. Boarded more than an hour late. Bad management of the boarding line. Perfume and other items bought in duty free were confiscated. No inflight entertainment. Food sub-par.
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4,3
Arik Always delayed
Prós: All the Arik team seem to know what's going on from the ground staff to the plane crew. This makes one more confident in the staff.
Contras: This airline is always delayed. One has to plan for this if you ever travel with Arik Air. The crew try hard to handle the comments from the travelers. I suggest they sell additional sandwiches and drinks as the current food is too sMall and always the same. I would love a real drink on that late flight.
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2,0
It was a very horrible experience and I don't thin
Prós: Nothing at all,they kept rescheduling every hour,the staff didn't even have the curtesy to inform us of those changes unless they were confronted about the horrible delays,the make things short,it was a very bad experience
Contras: I didn't like anything interms of services rendered,the food quality was poor,too spicy,a lot of delay just to name a few
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2,0
All my friends and family dislikes foolish arik ai
Prós: Nothing
Contras: Nothing about them ,ND d workers very stupid ND thieves
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2,6
Late flight late luggage
Contras: The flight was delayed by an hour, and no apology was given. Because of the time change I missed dinner and no food other than a muffin was given. They also lost my bags which were on the Tarmac before I went. They also didn't allow any electronics during the flight. I spent the flight staring at the seat in front of me bored senseless. Heed this warning: don't ever fly arik air.
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Status do voo
Mapa de rotas da Arik Air
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
760
Abuja
ABV
Port Harcourt
PHC
725
Abuja
ABV
Lagos
LOS
724
Lagos
LOS
Abuja
ABV
742
Lagos
LOS
Port Harcourt
PHC
745
Port Harcourt
PHC
Lagos
LOS
621
Cidade de Benim
BNI
Lagos
LOS
620
Lagos
LOS
Cidade de Benim
BNI
761
Port Harcourt
PHC
Abuja
ABV
662
Lagos
LOS
Jos
JOS
663
Jos
JOS
Kaduna
KAD
661
Kaduna
KAD
Lagos
LOS
305
Acra
ACC
Lagos
LOS
304
Lagos
LOS
Acra
ACC
420
Abuja
ABV
Cidade de Benim
BNI
404
Abuja
ABV
Sokoto
SKO
408
Abuja
ABV
Yola
YOL
421
Cidade de Benim
BNI
Abuja
ABV
405
Sokoto
SKO
Abuja
ABV
409
Yola
YOL
Abuja
ABV
406
Abuja
ABV
Lawanti
GMO
400
Abuja
ABV
Ibadan
IBA
451
Bauchi
BCU
Abuja
ABV
407
Lawanti
GMO
Bauchi
BCU
401
Ibadan
IBA
Ilorin
ILR
403
Ilorin
ILR
Abuja
ABV
663
Jos
JOS
Lagos
LOS
363
Luanda
LAD
Lagos
LOS
396
Lagos
LOS
Dakar
DSS
362
Lagos
LOS
Luanda
LAD
302
Acra
ACC
Monróvia
ROB
303
Monróvia
ROB
Acra
ACC
Principais aeroportos em que a Arik Air opera
- Aeroporto de Lagos Murtala Muhammed (LOS)
- Aeroporto de Abuja (ABV)
- Aeroporto de Port Harcourt (PHC)
- Aeroporto de Cidade de Benim Benin City (BNI)
- Aeroporto de Acra Kotoka (ACC)
- Aeroporto de Jos (JOS)
- Aeroporto de Kaduna (KAD)
- Aeroporto de Monróvia Roberts Intl (ROB)
- Aeroporto de Luanda 4 de Fevereiro (LAD)
Informações de contato da Arik Air
- W3 Código IATA
- +234 01 279 9999 Ligue
- arikair.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.