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Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Código IATA | SU |
|---|---|
| Rotas | 326 |
| Rota principal | São Petersburgo Pulkovo a Moscou Sheremetyevo |
| Aeroportos em que opera | 157 |
| Aeroporto principal | Moscou Sheremetyevo |
Prós: the crew was very helpful and friendly
Contras: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.
Contras: Ok
Prós: Great service onboard
Contras: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal
Contras: The delay of our bags at the airport we waited almost 2h
hours
Prós: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)
Contras: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.
Prós: The seat was comfortable, the f ood was excellent
Contras: Crew was kjnd and attentive but lacking in proffesionalism and personal detail. The meal was fabulous but drinks were neither served with dinner nor replenished.
Prós: Security was at a high level
Contras: Food and attention
Prós: Great service.
Contras: Food selection and the number of portions of each selection.
Prós: Cabin staff sometimes curt and unfriendly.
Contras: Public announcements garbled and hard to understand.
Contras: The departure was slightly delayed. But the on-board experience was great.
Prós: I love Aeroflot
Contras: Perfect
Prós: Perfect
Contras: Perfect
Prós: Perfect
Contras: Perfect
Prós: Nothing
Contras: Everything
Contras: Everything
Prós: Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights
Contras: Add entertainment
Seat comfort
Prós: Prior flight was delayed and we missed our connection. Aeroflot told us we had to wait 8 hours so to compensate us they upgraded us to business. Turns out our flight was delayed 2 hours so they could have still put us on it. But business class made everything better it was by far the best experience
Contras: Nothing business class was the best experience I’ve ever had flying. Not one single complaint because the crew was so nice and accommodating and everything was so comfortable food was UNBELIEVABLY DELICIOUS.
Prós: THEY LOST OUR LUGGAGE and had absolutely zero record of it!!!!! Never again will we take Aeroflot. Not worth saving the money, really not a very good experience..
Contras: Our flight attendant was not very helpful at all. Our flight was delayed 40 mins. When in Moscow went to help desk we were told we missed our connection and had to wait 8 hours until next flight. Turns out we didn't miss it, it was delayed 2 hours so we could have been on it, they screwed us.
Contras: Crew, bo place for chargers, no entertainment,
Prós: Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete.
Contras: My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered
Prós: Slippers, eye mask and toothbrush and toothpaste.
Contras: Wish there was a vegetarian option for food.
Prós: Clean plane
Contras: To have entertainment.
Choice in food.
Prós: The crew was amazing The seats are worst
Prós: Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean.
Contras: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.
Prós: Because the flight was canceled
Prós: Nothing
Contras: I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music.
Prós: My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much.
The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n
Contras: Great crew
Contras: Great crew, really liked the airlines
Prós: seats ok but only because the plane was not that full
Contras: tv movies was terrible hard to use
Prós: The crew was professional.
Contras: The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights.
Prós: -
Contras: Old fashioned jet with no screen or wifi
Prós: Food is good
Contras: Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves.
Contras: Delayed landing. No courtesy for business passengers
Contras: Flight was canceled or moved. They told us there is a problem with the flight and moved us to another airline. I’ve been warned about Aeroflot and it turned out to be true. I’ll file a complaint, I deserve a refund.
Prós: My luggage was missing!!!
Prós: Everything was excellent
Contras: They are to strict with the luggage size and the weight
Prós: Professional crew
Contras: Wi-fi
Prós: Vegetarian options
Contras: Wi-fi
Contras: They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.
Prós: I liked that the ladies look fit and nice ( I mean the flight attendant ladies).
Contras: We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around.
Prós: Decent movie options I gues?
Contras: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff
Prós: The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me.
Contras: The meals were really bad. Tasteless and not filling.
Prós: uneventful flight, good movie selection. Crew was polite and thorough.
Contras: Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I
Prós: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.
Contras: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc
Prós: Entertainment
Contras: Entertainment
Prós: Crew, and food was great
Contras: Delayed toooooo long
Contras: stuck in Moscow airport for 12 hours due to delayed flight and missed connection.
Contras: delayed flight made me miss my connection. I was stuck in the Moscow airport for 12 hours.
Prós: The best crew ever. I was impressed with this airline
Prós: i liked everything besides what i wrote ///
Contras: 1if my screan worked 2 i asked them to find me one that works said yes thou never returned
Prós: The crew was attentive and well organized.
Contras: Embarking and disembarking the aircraft in Moscow. That's just how the airport is though.
Contras: Flight got delayed got new boarding pass of next day.
Prós: The plane and crew was very good
Prós: couple years later, still talk about the wonderful trip i took. super easy flight and also comfy!4
Prós: Nothing
Contras: Everything
Prós: Everything good
Prós: the crew was very helpful and friendly
Contras: The delay of our bags at the airport we waited almost 2h
hours
Prós: The seat was comfortable, the f ood was excellent
Contras: Crew was kjnd and attentive but lacking in proffesionalism and personal detail. The meal was fabulous but drinks were neither served with dinner nor replenished.
Prós: Great service.
Contras: Food selection and the number of portions of each selection.
Contras: The departure was slightly delayed. But the on-board experience was great.
Prós: I love Aeroflot
Contras: Perfect
Prós: Perfect
Contras: Perfect
Prós: Perfect
Contras: Perfect
Prós: Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights
Prós: Prior flight was delayed and we missed our connection. Aeroflot told us we had to wait 8 hours so to compensate us they upgraded us to business. Turns out our flight was delayed 2 hours so they could have still put us on it. But business class made everything better it was by far the best experience
Contras: Nothing business class was the best experience I’ve ever had flying. Not one single complaint because the crew was so nice and accommodating and everything was so comfortable food was UNBELIEVABLY DELICIOUS.
Prós: Clean plane
Contras: To have entertainment.
Choice in food.
Prós: Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean.
Contras: Great crew
Contras: Great crew, really liked the airlines
Prós: Everything was excellent
Contras: They are to strict with the luggage size and the weight
Prós: Professional crew
Contras: Wi-fi
Prós: Vegetarian options
Contras: Wi-fi
Prós: Entertainment
Contras: Entertainment
Prós: The best crew ever. I was impressed with this airline
Prós: couple years later, still talk about the wonderful trip i took. super easy flight and also comfy!4
Prós: Everything good
Contras: Ok
Prós: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)
Contras: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.
Prós: Slippers, eye mask and toothbrush and toothpaste.
Contras: Wish there was a vegetarian option for food.
Prós: The crew was amazing The seats are worst
Prós: My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much.
The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n
Prós: uneventful flight, good movie selection. Crew was polite and thorough.
Contras: Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I
Prós: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.
Contras: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc
Prós: The crew was attentive and well organized.
Contras: Embarking and disembarking the aircraft in Moscow. That's just how the airport is though.
Prós: The plane and crew was very good
Contras: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.
Prós: Great service onboard
Contras: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal
Prós: Security was at a high level
Contras: Food and attention
Prós: Cabin staff sometimes curt and unfriendly.
Contras: Public announcements garbled and hard to understand.
Prós: Nothing
Contras: Everything
Contras: Everything
Contras: Add entertainment
Seat comfort
Prós: THEY LOST OUR LUGGAGE and had absolutely zero record of it!!!!! Never again will we take Aeroflot. Not worth saving the money, really not a very good experience..
Contras: Our flight attendant was not very helpful at all. Our flight was delayed 40 mins. When in Moscow went to help desk we were told we missed our connection and had to wait 8 hours until next flight. Turns out we didn't miss it, it was delayed 2 hours so we could have been on it, they screwed us.
Contras: Crew, bo place for chargers, no entertainment,
Prós: Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete.
Contras: My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered
Contras: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.
Prós: Because the flight was canceled
Prós: Nothing
Contras: I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music.
Prós: seats ok but only because the plane was not that full
Contras: tv movies was terrible hard to use
Prós: The crew was professional.
Contras: The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights.
Prós: -
Contras: Old fashioned jet with no screen or wifi
Prós: Food is good
Contras: Wifi is $45 for a 300 MBytes, what a waste! Too strict rules for a luggage lead to delays in checking in the bags, so they need to deliver the late luggage by themselves.
Contras: Delayed landing. No courtesy for business passengers
Contras: Flight was canceled or moved. They told us there is a problem with the flight and moved us to another airline. I’ve been warned about Aeroflot and it turned out to be true. I’ll file a complaint, I deserve a refund.
Prós: My luggage was missing!!!
Contras: They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.
Prós: I liked that the ladies look fit and nice ( I mean the flight attendant ladies).
Contras: We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around.
Prós: Decent movie options I gues?
Contras: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff
Prós: The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me.
Contras: The meals were really bad. Tasteless and not filling.
Prós: Crew, and food was great
Contras: Delayed toooooo long
Contras: stuck in Moscow airport for 12 hours due to delayed flight and missed connection.
Contras: delayed flight made me miss my connection. I was stuck in the Moscow airport for 12 hours.
Prós: i liked everything besides what i wrote ///
Contras: 1if my screan worked 2 i asked them to find me one that works said yes thou never returned
Contras: Flight got delayed got new boarding pass of next day.
Prós: Nothing
Contras: Everything
