Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Código IATA | SU |
|---|---|
| Rotas | 326 |
| Rota principal | São Petersburgo Pulkovo a Moscou Sheremetyevo |
| Aeroportos em que opera | 157 |
| Aeroporto principal | Moscou Sheremetyevo |
Prós: Все
Prós: TV on board
Contras: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Prós: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Contras: gave old people seats next to the pass
Prós: Crew was great, seat was comfortable, adequate legroom.
Contras: Children should be located in one area of the cabin, so they don't disturb all other travelers.
Prós: Service, food
Prós: Passengers are not polite.
Prós: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Prós: Crew was amazing.
Contras: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Prós: Crew was very helpful, seat was small and uncomfortable.
Prós: The on-flight crew was great, very helpful and friendly.
Contras: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Prós: Food
Contras: Cleaning
Prós: all procedures at both airports took 15 minutes
Prós: Great service and amazing crew
Contras: All good!
Prós: Air crew was super and seats comfortable
Contras: Everything was super thank you
Contras: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Prós: Na
Contras: Na
Prós: Na
Contras: Na
Contras: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Contras: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Contras: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Prós: Экипаж компетентный, внимательный и вежливый
Contras: Отсутствует интернет, нет розеток
Contras: I missed this flight due to the previous connecting flight being delayed
Contras: The crew was polite, very comforting, and smooth flight ,
Prós: nothing, terrible experience
Contras: everything should have been better
Prós: The crew is polite,
Prós: Nice gifts for the kids Crue was super nice.
Contras: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Amazing trip
Prós: On time, organized , quick, polite staff, good food
Prós: Aeroflot was bad airline
I will not fly with them again
Prós: Aeroflot was bad airline
I will not fly with them again
Prós: Aeroflot was bad airline
I will not fly with them again
Contras: Aeroflot was bad airline
I will not fly with them again
Contras: Luggage is coming soon))(tomorrow)
Prós: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Contras: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Prós: Landing
Contras: My baggage has not arrived with mel
Aeroflot on the air and ground
Prós: We have Landed safely
Contras: My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Contras: It would be ok should we not lossed our luggage(( awful!
Prós: The crew was fine. The seats were as comfortable as economy class could be
Contras: The food taste might have been improved
Contras: The food
Prós: The crew was nice. The airline had a gift for my 4yo and it was sweet.
Contras: Boarding time! It was late.
Prós: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Contras: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Prós: Very friendly staff, good meals, and movie selections.
Contras: There were no air vents available to control air flow. It was a bit warm at times.
Prós: Landing
Contras: Poor service onboard and on the ground
Contras: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Prós: I just had a bad experience with the person seating next to me
Prós: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Contras: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Prós: Hotess
Contras: More hotess
Contras: My flight was 5 hours late. They lost my bag with expensive stuff.
Contras: Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE
Prós: Eveiting
Relaxed
Prós: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.
Contras: Everything was good
Relaxed
Prós: The flight attendants were friendly, caring and helpful. Especially when we were leaving
Contras: It might be a vegetarian option in menu included, instead of need to order it in advance.
It might be a nice soft music while boarding- the passengers will be more relaxed.
Prós: Everything was great.
Contras: JFK line for plane departure was very long. Is it political?
Prós: The crew was nice, and the food was ok.
Contras: The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York
Prós: The coffee
Contras: That I do not pay 50 € just for a piece of luggage
Не указано что стоимость билета без багажа
Prós: Аэрофлот как всегда супер!
Contras: Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа.
Prós: Crew only
Contras: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.
Prós: All in time.
Contras: It is perfect
Prós: The cree was nice.
Contras: My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.
Prós: The service por a 85 years old was poor
Contras: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk
Contras: Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you.
Prós: Все
Prós: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Contras: gave old people seats next to the pass
Prós: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Prós: all procedures at both airports took 15 minutes
Prós: Great service and amazing crew
Contras: All good!
Prós: Air crew was super and seats comfortable
Contras: Everything was super thank you
Contras: The crew was polite, very comforting, and smooth flight ,
Prós: The crew is polite,
Amazing trip
Prós: On time, organized , quick, polite staff, good food
Contras: The food
Prós: Very friendly staff, good meals, and movie selections.
Contras: There were no air vents available to control air flow. It was a bit warm at times.
Prós: I just had a bad experience with the person seating next to me
Prós: Eveiting
Relaxed
Prós: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.
Contras: Everything was good
Relaxed
Prós: The flight attendants were friendly, caring and helpful. Especially when we were leaving
Contras: It might be a vegetarian option in menu included, instead of need to order it in advance.
It might be a nice soft music while boarding- the passengers will be more relaxed.
Prós: Everything was great.
Contras: JFK line for plane departure was very long. Is it political?
Не указано что стоимость билета без багажа
Prós: Аэрофлот как всегда супер!
Contras: Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа.
Prós: All in time.
Contras: It is perfect
Prós: Crew was great, seat was comfortable, adequate legroom.
Contras: Children should be located in one area of the cabin, so they don't disturb all other travelers.
Prós: Service, food
Prós: Passengers are not polite.
Prós: Crew was amazing.
Contras: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Contras: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Prós: Na
Contras: Na
Contras: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Prós: Экипаж компетентный, внимательный и вежливый
Contras: Отсутствует интернет, нет розеток
Contras: I missed this flight due to the previous connecting flight being delayed
Prós: Nice gifts for the kids Crue was super nice.
Contras: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Prós: The crew was fine. The seats were as comfortable as economy class could be
Contras: The food taste might have been improved
Contras: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Prós: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Contras: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Prós: Hotess
Contras: More hotess
Prós: TV on board
Contras: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Prós: Crew was very helpful, seat was small and uncomfortable.
Prós: The on-flight crew was great, very helpful and friendly.
Contras: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Prós: Food
Contras: Cleaning
Prós: Na
Contras: Na
Contras: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Contras: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Prós: nothing, terrible experience
Contras: everything should have been better
Prós: Aeroflot was bad airline
I will not fly with them again
Prós: Aeroflot was bad airline
I will not fly with them again
Prós: Aeroflot was bad airline
I will not fly with them again
Contras: Aeroflot was bad airline
I will not fly with them again
Contras: Luggage is coming soon))(tomorrow)
Prós: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Contras: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Prós: Landing
Contras: My baggage has not arrived with mel
Aeroflot on the air and ground
Prós: We have Landed safely
Contras: My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Contras: It would be ok should we not lossed our luggage(( awful!
Prós: The crew was nice. The airline had a gift for my 4yo and it was sweet.
Contras: Boarding time! It was late.
Prós: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Contras: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Prós: Landing
Contras: Poor service onboard and on the ground
Contras: My flight was 5 hours late. They lost my bag with expensive stuff.
Contras: Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE
Prós: The crew was nice, and the food was ok.
Contras: The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York
Prós: The coffee
Contras: That I do not pay 50 € just for a piece of luggage
Prós: Crew only
Contras: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.
Prós: The cree was nice.
Contras: My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.
Prós: The service por a 85 years old was poor
Contras: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk
Contras: Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you.
