Pesquise passagens baratas para Toronto

Prós: "Flight was on time"
Contras: "Not many entertainment choices"

Contras: "The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!"

Prós: "Decent entertainment but the headphones provided were bad."
Contras: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."

Contras: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."

Prós: "the crew was great and very friendly."
Contras: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."

Prós: "the flight was on time"
Contras: "nothing"

Contras: "Been on time, flight with 15 minutes delay"

Prós: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Contras: "Above"

Prós: "Kindness"
Contras: "Food and entretainement"

Contras: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"

Contras: "Avianca always delayed"

Contras: "The checking process at the counter in Lima was horrible,they moved me to another flight saying that mine was delayed. Once they moved me to Alan they couldn’t check me in and send me back to Avianca, during that process they lost my suitcases. I arrived to Orlando with no clue where my suitcases where and I was traveling g with to young kids. Although I recovered my suitcases I haven’t heard a follow up."

Contras: "The 4 hour delay to leave Roatan"

Prós: "Food was good. Free alcohol. Soft landings."

Contras: "Late fly"

Prós: "Crew"
Contras: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"

Prós: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Contras: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."

Prós: "Good movie selection"
Contras: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"

Contras: "My lugares gota lost"

Prós: "Food, entertainment"
Contras: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."

Contras: "My screen didn't work. I told the crew, they said something about to reboot it, but nothing happened."

Prós: "the TV!"
Contras: "the food and the selection of movie"

Prós: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Contras: "everything on the ground one the plane pre and post flight"

Prós: "Nothing about this trip was good"

Prós: "Nothing"
Contras: "I booked business class ticket and they changed it to economy and didn't tell me also didn't adjust my fare. (Last minute carrier change they told me) I had to fly in the very back of the plane next to a nauseating bathroom. It was horrifying. From Brazil to USA."

Contras: "They boarded the plane before the doors to the plane were open and so we were in the walkway freezing for at least 10 minutes, which I believe is illegal. Don't board the plane unless you can actually GET ON. The crew also was a special kind of rude."

Prós: "Nothing"
Contras: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."

Prós: "The airplane is confortable"
Contras: "When We proceed to check-in to checking our bags, we have an issue with the weight. So, to compensate, we remove some itens from our bag and put on our carry-on bags. The employees of the Avianca realizing that told me that I need to weight my Carry on bag. I never see something like that before, I ask to her if everybody need to weight the carry on bag, She told me yes, but I stay on Checking places for a long time and I don't see anybody weight theirs carry on bags. Basically the company want to get my Money forced me to pay for extra weight."

Contras: "It took two hours in line to be told our flight was cancelled. After waiting another hour we were told they did not have alternative flights for us. They refused to have conversation and would randomly leave to the back office for 20 minutes at a time or stop assisting people at all. There were people screaming at the ticketing counter and security was called. In the end we spent 14 hours waiting there for a new flight, got split up and sent to different countries, had to miss work, and were not given any flight credit, accommodation, or even an apology."

Contras: "Only a few very all movies to chose from on a 6 hour flight."

Contras: "Falta de respeto a los miembros Diamante."

Prós: "great selection of movies...outstanding crew"
Contras: "Earphones were pretty bad, could hardly hear...good thing I had brought my own"

Prós: "I would definitely book with Avianca again, great service, comfortable plane, movie options."

Prós: "same as above."

Prós: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."

Prós: "When attempting to make the connection flight in Columbia, I was informed that I was being placed on standby due to overbooking by the airline. I was traveling with my service dog also. What is exactly am I supposed to do in Bogota, Columbia for an unexpected additional 24 hours? I had no money, and my credit card wouldn't work there. This was the worst airline experience in my life. Absolutely horrible. I will never travel with Avianca again. Avianca staff spoke hardly any English, so I couldn't hardly communicate with them either. Horrible."

Contras: "Almost one hour late to leave GRU. Flight Stats showed the delay more than one hour before the company say something. They boarded everyone late and kept us in the plane waiting for a conection flight that they already knew would arrive late."

Prós: "There was nothing exceptional on Avianca's service on this service."
Contras: "There was nothing exceptional on Avianca's service on this service."

Contras: "I waited 3 hours to do the check in and after that the fly got delayed twice."

Contras: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Prós: "Nothing"
Contras: "The food is terrible. The crew is not friendly."

Contras: "Where the snacks at?"

Prós: "NOTHING"
Contras: "This company is not honest - they pushed my flight back each hour on the hour - they did not offer a hotel and they never cancelled the flight they just kept delaying it over and over again."

Prós: "They plane was comfortable and I loved the movies choices"
Contras: "I still didn't get one of my lauguage"

Prós: "Fast boarding, left on time"
Contras: "Hard seats, not enough cushion, flavorless food."

Contras: "The food as usual is not excellent. ... was good enough"

Contras: "Damaged luggage"

Prós: "Business class priority boarding and priority luggage handling: both were efficient as was check-in. Cheerful and pleasant staff."
Contras: "Minor issue with partially malfunctioning tray table. Long queues at Colombian immigration in Bogotá."

Contras: "Eu estou arrasada, eu recebi meus emails todos em inglês, tive um grave problema familiar e me confundi com a data do voo, perdi o voo e a avianca queria me cobrar mais 2.000,00 para poder viajar no dia seguinte, estou péssima, perdi uma viagem de trabalho, onde está a humanidade de voces? Onde esta a honestidade? Cobrar penalidades? Ja não é penalidade suficiente eu ter perdido meu voo, ter passado por todo esse constrangimento? Mais dois mil reais só para remarcar meu voo? Capitalistas nojentos, voces contribuem para a piora do mundo!"

"Broken tvs, unhelpful staff, confusing communication preventing smooth travel experience."

Prós: "The snacks and water were great. Smooth flight."
Contras: "Nothing."

Contras: "All good"

Contras: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."

Prós: "new plane good flight"
Contras: "seat space"

Prós: "All of it"
Contras: "Nothing Best flight"

Contras: "Crew was unfriendly and flight was 2hrs delayed"

Prós: "Crew was excellent, seats are never excellent"

Prós: "The entertainment"
Contras: "Departure times"

Prós: "The flight landed early. Check-in staff were great."
Contras: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."

Prós: "There was an available seat next to me"
Contras: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Prós: "The crew was amazing. Kat and the other stewards were very friendly."
Contras: "Maybe the option for free upgrade to first class if flight is not full??"

Contras: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"

Prós: "Crew was amazing."

Contras: "Good"

Prós: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Contras: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Prós: "Good snacks"
Contras: "Nothing"

Prós: "I really liked it all."

Contras: "seats were broken, armrest broken"

Contras: "My sit changed last minute, noisy babies"

Prós: "Extra leg room was great"
Contras: "Entertainment system was flickering"

Contras: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."

Prós: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Contras: "No complaints"

Prós: "Crew were helpful and pleasant"
Contras: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Contras: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Prós: "On time, great service, a lot of legroom."
Contras: "Nothing."

Prós: "Crew friendly"
Contras: "Middle seat with no option for me to move"

Prós: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Contras: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Prós: "Left on time all went well in Atlanta"
Contras: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Contras: "Z"

Contras: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Contras: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Prós: "Delta and Westjet staff are of great help to me."
Contras: "Not applicable"

Prós: "The staff is very friendly. Most pleasant airline I've flown with."

Prós: "On time as scheduled."
Contras: "N/A"

Prós: "Left early and arrived early."
Contras: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Prós: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Prós: "Refurbished plane. Lighting was good"
Contras: "No TV screen"

Prós: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Contras: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Contras: "No space in the seats"

Prós: "Everything else"

Prós: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Contras: "Boarding process was slower than anticipated One of our bags did not make it"

Prós: "Crew"
Contras: "3 hours there before the departure."

Prós: "The delta connection flight waited for our flight so we were able to make our cruise :-)"
Contras: "The delay in the beginnning caused a bit of anxiety that we might miss our connecting flight which could've resulted in a missed cruise"

Contras: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Prós: "Delta crew are always attentive."
Contras: "Snack quantity and choices."

Contras: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."

Prós: "Ditto from above"
Contras: "Ditto from above"

Prós: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Contras: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Prós: "When you are delayed, there is not much to commend."
Contras: "Delayed. That pretty well says it all."

"The entertainment was a bit limited considering how long of a flight we had. The crew was excellent"

Prós: "Crew.... very kind"
Contras: "Entertaiment"

Prós: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Contras: "The food was decent but my return flight was better."

Contras: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"

Contras: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"

Prós: "Punctuality"
Contras: "Comfort"

Prós: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Contras: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."

Prós: "I enjoyed myself smooth ride and momondo made it easy"
Contras: "Spirit customer service was horrible. I'm glad I returned with copa. They will be my first choice from now on."

Prós: "Great value for price!!! Food was mediocre, but isn’t all airline food mediocre?? Staff was friendly and spoke many different languages to accommodate all of us."
Contras: "Seats seemed a little old and needing replaced. Would have been nice to have a more comfortable seat for an overnight international flight."

Prós: "Amazing Crew."

Prós: "Nothing"
Contras: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"

Contras: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."

Prós: "No like"
Contras: "the will of the counter attendant of the chekin, he did not help me at all"

Prós: "Everything"

Prós: "I really liked the crew"
Contras: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Prós: "Excellent airline. Best to connect the America's."

Contras: "Bad food. Smells awful, cheap. Poor wine. Don't serve anything rather than bad food. They seem rather disorganized. Captain and copilot were okay. They landed the plane."

Contras: "Seats very small."

Prós: "Everythng"
Contras: "Nothing"

Prós: "Atención muy buena y cómodo el avión"

Contras: "No fue informado que el asiento 10 no reclinaba ."

Prós: "copa is always on time"
Contras: "food quality is low drinks are 'rationed'"

Contras: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"

Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Prós: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."

Prós: "Airplane crew was friendly. The flight departed on time."
Contras: "We traveled with an infant who sat on our laps. We were never asked about the infant traveling until we went to check in at the desk and were told we needed to pay taxes for the baby at a rate of 10% of the cost of the ticket. But because we were doing it on the day of the flight, 10% was almost $200! We did not receive good customer service from staff, who simply told us we "should have known to investigate this." We have never been asked to do this when flying with a baby before! This was after an hour and a half of already waiting to check in our bags. We were waiting so long and dealing with this issue for so long that we almost missed the flight! A terrible experience. Also, the web check in line took even longer than the line of people who had not checked in online beforehand! It was so slow, it added to us almost missing our flight. It was a waste of time to check in online, especially since they gave us new boarding passes when we checked our bags in anyway. We also had trouble finding both of our reservations, even though we booked them together as a family, so we ended up with seats that were not together. When we had an issue, we were given an attitude by the staff checking us in."

Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"

Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."

Prós: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Contras: "Nothing."

Prós: "Attendant for Lost Luggage in GUA was super nice!"

Prós: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Contras: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."

Contras: "No outlets"

Prós: "Flight arrived early"
Contras: "The seats were uncomfortable and the AC didn’t work very well. I was hot the whole flight."

Prós: "I've always had a great experience when I travel with Copa!"

Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Prós: "Boarding was on time and fast."
Contras: "The food"

Prós: "The food and service was great!"

Prós: "Charly was the best flight attendant ever!"

Prós: "All was. Ganythingood"
Contras: "Nothing"

Prós: "Best direst flight to panama from sfo."

Prós: "Considering their is no water for purchase after security the airline should offer much more water during the flight. I was only offered a drink once during a 5+ hour flight. I had to ask for additional water later on."

Prós: "Same as above"
Contras: "Same as above"

Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"

Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Prós: "Friendly crew, good food."
Contras: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Prós: "Friendly crew, good food."
Contras: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Contras: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Prós: "Land personnel and cabin crew are friendly and answer all your inquiries. Service on board is excellent. Economy class is comfortable."
Contras: "Windows sadly were not clear, and I love taking pictures and looking the landscape as we go by. Everything else was super."

Prós: "Same as above"
Contras: "Same as above"

Contras: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."

"Flight was delayed and staff at information counter was very rude. Overall I loved flying with Aeromexico!"

Prós: "Super nice!!"
Contras: "Snacks"

Prós: "Seats"
Contras: "Nothing"

Contras: "The lunch could be better with a cracker or Bread."

Prós: "Everything was, excellent, especially all the staff, both ground and onboard."
Contras: "Nothing"

Prós: "Crew was friendly and professional."
Contras: "Not having to pay for first luggage."

Prós: "Nice and comfy seats"
Contras: "Don’t have long layovers"

Prós: "Nice Crew. Seats ok."
Contras: "Nothing to add"

Contras: "This is Aeroméxico’s B-team from Mexico City to LAX"

Prós: "The crew was very helpful and attentive."
Contras: "The flight was delayed."

Contras: "Very old plane"

Contras: "old people assistances not enough chairs even so guide people to the plain"

Contras: "I have nothing to complaint about Aeromexico is truly a good airline, friendly and. Has good customer service. We were very satisfied with our flight. Thank you"

Contras: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."

Prós: "i coul not take the flight becuase this agency changed all my itinerary"

Contras: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"

Prós: "The business class amenities were amazing. Food was great and service was great."

Prós: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Contras: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Contras: "Lost my luggage"

Contras: "Again flight was delayed"

Contras: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Prós: "They were understaffed and because of this I lost my flight and still had to pay 30$ for my luggage"

Prós: "Everything was nice"

Contras: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"

Prós: "Excelent"

Prós: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Contras: "The heater on the plane were to high"

Prós: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: dave52sinclair@gmail.com"
Contras: "Ticket counter employee at Miami international airport are very rude and unprofessional."

Prós: "The food was good entertainment was too."
Contras: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Prós: "None of the food was likable."
Contras: "The main meal was terrible...sticky pasta with little to no taste. A bun that tasted like it sat out a day on the table. No butter, no salt, no pepper. And pudding with both meals? yuck!"

Prós: "I like the service and they fly on time"
Contras: "The confort of the seats to small"

Prós: "The service and flight attendants were nice and genuine"
Contras: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Prós: "Very little"
Contras: "Every AM flight I've taken has taken off and landed with delay. We sit on tarmac or stand at the gate with no announcements from crew, captain, or gate attendants. Rude and inattentive attendants (asked three times for Screen to be refreshed as it didn't work) and each time request ignored. Inedible food, old planes. Yuck."

Contras: "Online check I was a waste of time- tried 10x and failed called the airline and "customer service' was clueless and contradicted herself. The flight itself was well into the 90 degree range. My family's shirts were soaked with sweat. Eggs were gross. And this was $500/tix for coach. I would rather fly Sprirt or a vlaue line than this."

Prós: "Punctuality"
Contras: "Online checkin not available. It should be. Gate should be announced earlier"

Contras: "They had a problem with media system, so this way we cannot see any movies"

Prós: "crew, entertainment and food."
Contras: "I paid too much money for my luggage (one suitcase) without any explanation at the moment. The lady sent me to paid while she weighted my suitcase. Later, I saw a label that said overweight. (I could take stuff out of it if I knew. I could safe $400 pesos)"

Prós: "Attention"
Contras: "Seats are very tight, uncomfortable."

Contras: "We fly in 777 plane, but the crew member already occupied all of my overhead baggage space. I need to move two seat back for my bag. I am already the first passenger on board of the plane. That also cost the other passenger think I occupied their baggage space and be not too friendly with me during the trip. The notice board in the airport is confuse, we know the gate and the depart time, but no one show up until 120 min before the plane depart. And finally the plane delay and no information show the plane will delay for how long. Bad information in the counter My handle of the sit is broken I have photo to proof if you would need it, I save it with me. The lighting system in the plane is very stupid or may be the crew don't know how to operate, every time they just turn on all the light no matter we are sleep or not! This is a red eye flight passenger should have a choice to not get disturb, when the light on I need to turn it off every time! And the next passenger don't really know how to turn the light off that always on during the flight! Super bad flying experience. Not comfortable at all. Can't sleep much!"

Contras: "They lost my luggage."

Contras: "Old airplane"

Prós: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Contras: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Contras: "30 minutes late"

Contras: "Aeromexico lost our luggage"

Prós: "leg room boarding"
Contras: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."

Prós: "Plane service was good"
Contras: "Connection in Mexico city was a horrible experience. More than 2 hours to go thru customs. Seberal people lost connection flights. I will never ever will take this flight again."

Prós: "A BRAND NEW PLANE, EXCELLENT SERVICE, QUIETNESS."
Contras: "SOMEHOW LOUD CHEF OF CABIN."

Prós: "Boarding and check in was pretty easy and staff was helpful. Food was decent. Flights were ont ime."
Contras: "They had good movies to watch but remote control and headphone jack didn't work well. No USB ports or outlets available. Overhead light didn't move and it was on top of the person next to me."

Prós: "the food"
Contras: "long trip"

Prós: "Was on time, good boarding process, Food ok, entertainment poor."
Contras: "The seat broken but they were able to fix before departure very quickly."

Contras: "Nothing"

Prós: "Crew was. Great"
Contras: "Some thing better to chew on"

Contras: "the wifi is awful"

Prós: "Flying portion was fine."
Contras: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Prós: "Pilot did great job, superb smooth landing."
Contras: "The two male flight attendants could have been a bit more friendly."

Prós: "comfortable plane."
Contras: "Kay&k was awful. Never use them again."

Prós: "Honestly, nothing!!"
Contras: "Everything. This airline has disappointed me for the last time."

Prós: "It was average."

Contras: "4 hour delay is unacceptable"

Contras: "Seats are too close"

Prós: "Crew was nice and made sure we were all comfortable before taken off :)"
Contras: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Contras: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Prós: "Entertainment available excellent"
Contras: "Seating space seems to narrow"

Prós: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Contras: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Prós: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Contras: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Contras: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Prós: "Service for wheelchair was excellent with staff at checking counters"

Prós: "We were early but couldn't get to the gate!"
Contras: "Same as above"

Prós: "The flight attendant"
Contras: "Service was poor."

Prós: "Price, entertainment, direct flight"
Contras: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Prós: "Prompt on time service."
Contras: "N/A"

Prós: "Seats which we selected where great"
Contras: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Contras: "They changed my flight schedule that made me have to arrange my travel plan"

Prós: "Nothing"
Contras: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Prós: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Contras: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Prós: "British Airways got us on another flight to Dublin through Heathrow."
Contras: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Prós: "On time"
Contras: "Small seats"

Contras: "No personal TV’s and no food for purchase"

Contras: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Prós: "Arrived early"
Contras: "American airlines lost my bag... Customer service in LAX is non-existent."

Prós: "Lucked out with extra legroom seat. Seat was broken though."
Contras: "The whole customs process is a seemingly endless mess."

Contras: "The cleaniless of the flight can get better"

Prós: "Flying AA. Excellent flight"
Contras: "No wifi. Pay only"

Prós: "Besides the seating problems everything else went smoothly"
Contras: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

Contras: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Prós: "staff is still courteous and professional"
Contras: "every time I flight I get less and less soon they are going to be charging for the air we breath in the plane"

Prós: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Contras: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

Prós: "The crew were wonderful and very attentive. The food was excellent and served almost continuously - and free! Seats were comfortable and roomy enough to move around. Flight was not full and we were able to lie down to sleep a little."
Contras: "No complaints."

Contras: "Too many delays"

Prós: "the choice of movies was great. I two very well presented selections."
Contras: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Contras: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Prós: "not much"
Contras: "not much"

Prós: "New and Updated plane, great service, great crew."

Prós: "pretty comfortable seats"
Contras: "45 minute delay from Punta Cana Flight crew lets passengers switch seats and sit wherever they want. Screaming children were put in the row in front of me, which I know they didn't pay for(and I payed extra for my seat)"

Prós: "It was on time and there was a pillow & blanket waiting in every seat."
Contras: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"

Contras: "Old plane and the movie app kept cutting out"

Prós: "They crew tried their hardest"
Contras: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

Prós: "Renovated planes, modern entertainment options that were free, charging by outlets."
Contras: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"

Prós: "The entire experience was great. All the employees were kind and courteous. Flight to Phoenix arrived early and return flight to Omaha was on time."
Contras: "There wasn't anything I didn't like."

Prós: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Contras: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."