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Contras: Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question.

Prós: Boarding was quick

Contras: Power in the airplane to charge phones. A form of entertainment would have been nice

Contras: Play primetime tonight cancel playing in late overnight real pain in the butt

Prós: Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request.

Contras: Listen to the passenger.

Prós: On time service and great rates.

Contras: Better food and more room. Cramped and tight seems. Like your jammed into a can.

Prós: Although the plane was old, I found the seat to be very comfortable

Contras: Entertainment was pretty much nonexistent. Plane was old and legroom tight.

Prós: The crew!

Contras: Being able to teleport!

Contras: They are not friendly with disabilities deaf

Prós: Normal

Contras: Better food

Contras: old airplane

Prós: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Contras: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Prós: We like the plane,seats and crew was excellent.

Contras: Not a Latam problem but Congonhas airport is terrible if you have to use the bus to get to your plane. Airport Of Uberlandia is just terrible, small and crowded!!!!!

Contras: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Prós: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.

Contras: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Prós: I loved being upgraded to first class and the crew was so attentive.

Contras: Nothing, glad this was a better experience than the trip to Miami.

Prós: no very poor , terrible plans and plane service

Contras: better aircraft, better trained staff from delta service in tei cities wonderful fred

Prós: On time departure and landed a little early

Contras: Seats should recline more More food options

Prós: the boarding crew was very rude. it is a really bad experience.

Prós: What’s to like about flying commercial economy ? The chicken meal was tasty though.

Contras: 45 min delay boarding because the catering was late. Room in the seats. Plug between seats was not very reliable.

Prós: The crew was very nice

Contras: Nothing

Prós: There was a lot of entertainment choices

Contras: Seats are so crammed. Plane was late.

Prós: The steward was super friendly.

Prós: Crew was good!!!

Contras: Food in first class had pretty much no taste.

Prós: Absolutely nothing!

Prós: Everything was perfect

Contras: Just the organization at airport but is not problem of AM

Prós: The service was great!

Contras: The flight got delayed 5h. This is my only complain.

Contras: Our flight was delayed 2 hours. But the crew was very nice. I caught a couple crew members going way and beyond to help customers.

Prós: Everything was good, the food, the comfort, the entertainment, the service

Contras: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Prós: Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better.

Contras: Nothing, really.

Prós: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Contras: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Prós: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Contras: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Prós: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.

Contras: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.

Prós: The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice.

Contras: It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere.

Prós: Everything is amazing

Contras: Everyone

Contras: Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️

Prós: The internet and movies

Contras: The AC was not turned up it was very hot and even after I asked nothing was done.

Prós: Great Crew

Contras: More room

Prós: Plane had three delays. Apparently American mechanics are not allowed to strike so they have these fake or very slow mechanical issues.

Contras: Be on time. We missed our overseas connection and had to buy new tickets to Italy

Prós: Easy boarding

Contras: Delays on the tarmac made our flight arrive late

Prós: It was ok

Contras: Seat the family together

Contras: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Prós: Crew was great, seats were comfy and the entertainment options were good.

Contras: Flight was delayed but it happens.

Prós: They were awesome

Contras: Nothing I was at my best on the best airline and crew