Pesquise passagens baratas para Aeroporto de Roma-Fiumicino

Contras: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"

Prós: "The crew provide good service but personally i did not like the food that could be lot better."

Prós: "Yes"
Contras: "Good flight"

Prós: "The crew were good"
Contras: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Prós: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Contras: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Contras: "Delayed by 1 hout"

Prós: "Every thing"
Contras: "Service"

Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Crew was friendly."
Contras: "Food"

Prós: "The Crew were excellent, friendly, professional and attentative."
Contras: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Prós: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Contras: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"

Prós: "Seats are great!"
Contras: "The food options were not that good this time."

Prós: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Contras: "Extra leg room, little bigger seats"

Prós: "The Service is always great, entertainment system is great and the food is even good."
Contras: "I liked everything!"

Prós: "Servico espetacular"

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Contras: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Prós: "There was adequate seat room. The device was good."
Contras: "There was nothing I didn’t like."

Contras: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Contras: "Seat didnt fit to me."

Contras: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."

Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"

Contras: "Thanks"

Contras: "My personal stuff been stolen in airports"

Prós: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Contras: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Prós: "All around a great experience."
Contras: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."

Prós: "Excellent service from the crew. Flight on time."

Prós: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Prós: "Being able to sleep."
Contras: "Food was not good. Rice was not fully cooked."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Contras: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Prós: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"

Prós: "The food was good. The legroom was enjoyable."
Contras: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"

Contras: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Prós: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."

Contras: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."

Contras: "delayed flight"

Prós: "Very nice"
Contras: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Contras: "Food"

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "Large monitor and many choices of movies. Good food, efficient boarding."

Prós: "Incredible staff, fast boarding, great entertainment center."
Contras: "Breakfast frittata was like rubber."

Prós: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Prós: "Entertainment"
Contras: "Food"

Contras: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"

Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."

Prós: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Prós: "A infraestrutura do avião e serviço oferecido."
Contras: "O preço"

Prós: "Seat not confortable vry tide"

Contras: "Bad size almost became a problem... bins are very small"

Contras: "Voo atrasado. Disponibilizaram restaurante para lanche que fica muito distante do local de embarque, que acabei não usando, devido à distância."

Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."

Prós: "Tela touch screen de 9 pol. Programação ao vivo, filmes e séries."
Contras: "Um dos banheiros estava quebrado. Ficamos fazendo fila para usar o banheiro que restou."

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Contras: "Food !!!!"

Prós: "Amazing crew and overall experience"
Contras: "No complaints on this one"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Prós: "Quando tudo que podia dar certo deu..."
Contras: "Só se eu pagasse mais caro por mais conforto. Tive o que paguei."

Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."

Prós: "Atenção dos comissários e piloto"
Contras: "Voo atrasou"

Prós: "Crew was amazing"
Contras: "Better food"

Prós: "Com exceção do embarque que atrasou, o restante foi excelente"
Contras: "Melhor pontualidade"

Contras: "A tripulação não me Esperou mesmo eu tendo Chegado com 25 min antes da decolagem"

Prós: "Tv"
Contras: "Muito atraso"

Contras: "A refeição a bordo."

Prós: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Contras: "The snacks could have been healthier and the bathroom could have been cleaner."

Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplesmente a melhor."
Contras: "Nada"

Contras: "Avião necessitando de uma boa reforma interior. Tarifa altíssima e muito pouco conforto. Entretenimento ?? 4 canais mostrando vídeos velhos."

Prós: "Tripulacao sumiu por 8 horas deixando todos a ver navios"
Contras: "Tripulacao atenta ás demandas dis passageiros. Se juntam todos na executiva o voo inteiro e so aoatecem depois de 8 horas"

Contras: "O embarque foi péssimo e demorou desde o inicio quase uma hora para ser completado, atrasando o vôo. Havia um cheiro forte de urina na aeronave. Os assentos dos novos A-320 são muito desconfortáveis. A Azul precisa atualizar os filmes da Azul Play...são os mesmos há tempos."

Prós: "Ótima aeronave e tripulação. Excelente rota. Sky à bordo maravilhoso. Check rápido e prático pelo app, com o cartão de embarque na Apple Wallet. Nada de ficar carregando papel."
Contras: "A questão da redução dos serviços sem redução da tarifa é o ponto principal. Agora cobram tudo (bagagem, marcação de assento, etc.), porém não reduzem os valores das passagens. Ao menos, na Azul, há um serviço de bordo satisfatório e grátis (bebidas e snacks), além do Sky à bordo, que compensam."

Contras: "Falta equipamentos de serviços"

Prós: "Pontualidade"
Contras: "Conforto"

Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Prós: "Seats are hard"

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Prós: "Gostei do entretenimento a bordo, múltiplos canais de TV."
Contras: "Cadeira não reclinava (assento 7C), um belo problema para quem é alto como eu poder encarar um vôo de 1h30. E plug do fone de ouvido com mal contato. Vôo não saiu no horário. Após um bom tempo sem voar Azul, fiquei decepcionado."

Prós: "Me embarcaram em voo errado e fiquei andando esperando e o pior que eu sou PCD e não aguento ficar por muito tempo em e com minha bolsa de mão ficou mais difícil ainda"
Contras: "Da demora do embarque errado sendo que passaei por três atendente e ainda me embarcaram em vôo errado"

Prós: "Best airline in Brazi"

Contras: "No check in fui uma das primeiras, a atendente nao me colocou à disposição nenhum correfor como solicitei, mas veriqiei q havia disponivel apos as portas fecharem,nao adicionou minhas milhas .Pedi para a comissária em me ajudar a trocar de lugar , tendo assentos disponíveis não se propos a ajudar . Eu estava bem no meio entre um casal e outro jovem q estavam viajando em familia. Na hora de servir as bebidas e para recolher a bandeja pularam a minha poltrona e do rapaz ao meu lado. Achei isto um pouco estranho. A hora da saida e o onibus demoraram demais. Demorou por volta de 1 hora"

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Prós: "A aeronave estava novinha."
Contras: "Não tinha regulagem do encosto da cabeça, não tinha tomada, nem tela de multimídia, apenas o Azul Play. A SKY fazia uma diferença monstro."

Contras: "A conexão em Porto Alegre demanda de troca de terminal, o qual se faz necessário pegar um onibus da infraero entre terminais. E não temos esta informação em nenhum momento antes da compra da passagem. e para completar meu assento estava quebrado e não reclinava."

Contras: "A noticiada transmissão da Sky TV não funcionou, mesmo após reiniciar o sistema..."

Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."

Prós: "Do trabalho em equipe da c&a muito anteviosos é simpáticoosimpáticos"

Prós: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Prós: "foi um voo tranquilo , alias teve aqueles snaks maravilhosos, tripulação incrivel e sao maravilhosos em todos os voos que fiz pela companhia."
Contras: "nao tem como nao gostar de nada , porque alem do atendimento incrivel o pessoal é muito bacana."

Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."

Prós: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Contras: "Delay, no place to eT"

Prós: "Azul service was good as usual. Plane was on time arrival. No complaints"

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "Poder assistir Friends durante o voo e a cortesia dos comissários."
Contras: "Do atraso e da correria para transferência a partir do voo de conexão."

Prós: "The crew and entertainment"
Contras: "Nothing"

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "Delay was for 30 min"

Prós: "The crew were very good. Seats were small."

Prós: "Crew was top"
Contras: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Contras: "Terribly uncomfortable seat."

Prós: "Lost the luggage"

Contras: "Seat comfort. Sore behind after 11hrs"

Contras: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Prós: "The food was decent and on board entertainment was pretty good."
Contras: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Contras: "We were happy with everthing"

Prós: "Crew was kind and gracious."
Contras: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Prós: "Fast boarding"
Contras: "The food is the worst there is"

Contras: "nothing"

Prós: "The space of the seat is wide. Nice chocolate."
Contras: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "Left on time. Quick flight."

Prós: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Prós: "Fast flight. Good service from luggage checking to landing."
Contras: "Way too spicy beef chili. Confined space on airbus."

Prós: "The crew and flight"
Contras: "No airconditioning while waiting on the shuttle bus to the plane"

Prós: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Contras: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Prós: "Everything"
Contras: "That it wasn’t a flight to denver"

Prós: "Safety"
Contras: "Small seats only 2 bathrooms,"

Prós: "Food and crew were great, very friendly and perfect with timing of serving meals"
Contras: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."

Prós: "3"
Contras: "Everything"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "Good and fast service"
Contras: "The size you allow for the hand baggage is insufficient"

Prós: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Contras: "Nothing it was all great! Even music was playing while we waited on the plane."

Contras: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Prós: "Everything was great"
Contras: "Service was perfect Food was incredible Movies and entertainment high level"

Prós: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Contras: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Prós: "Very friendly crew, good legroom in economy, excellent meals."
Contras: "None"

Prós: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Contras: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Prós: "The flight left on time and arrived a bit early."
Contras: "Everything was fine"

Prós: "Swiss is always a tad nicer than the alternatives"

Prós: "A snack was actually served on board! With a beer if desired."
Contras: "Change of planes at gate produced some boarding confusion."

Prós: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "EXCELLENT LEG ROOM"

Prós: "The service on board was excellent, I would use this airlines in the future..."

Prós: "The crew was entertaining and pleasant. The flight was short and easy."

Prós: "Food was great."
Contras: "No USB. Entertainment was so-so."

Prós: "Friendly crew, decent meal, and above-average entertainment systems"
Contras: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Prós: "Aircraft clean, staff friendly and efficient"
Contras: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "Courteous staff,"
Contras: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Prós: "safe and pleasant Thank you"

Contras: "Outstanding"

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "Tea"
Contras: "Food and service"

Prós: "Departing on time"
Contras: "Food"

Prós: "Voo rápido e tranquilo"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Contras: "Nada"

Contras: "Nao permite reserva de assentos nem no checkin online"

Contras: "Atrasso, comida ruim"

Prós: "Nothing"
Contras: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Prós: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Contras: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Contras: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "Food"
Contras: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Same!"

Contras: "Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience."

Prós: "Timely departure and arrival. Excellent landing. Helpful crew."

Prós: "including new releases"

Prós: "Food was good but needs bigger portion."
Contras: "Not many choice for drinks, some fly attendance need to know smiling is good ."

Prós: "Friendly crew Good food Clean plane"
Contras: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Prós: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Prós: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Contras: "Nothing."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "The food is great and so is the entertainment system."
Contras: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Prós: "food, entertainment"
Contras: "I liked everything"

Prós: "The food on flight."
Contras: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "Nothing.... except the movies"
Contras: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Prós: "Great comfort and speedy service of beverage and breakfast"
Contras: "They didn't pick up the dishes fast"

Prós: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Prós: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Prós: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Contras: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Contras: "the delay in the departure"

Prós: "The food and movie selection was very good."
Contras: "The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him."

Prós: "Plane was nice. Crew was very nice."
Contras: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Contras: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Prós: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Contras: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Contras: "There were 4 crying babies all seated closely together."

Prós: "Flights attendants very nice, offered full meal if hungry"
Contras: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Prós: "None"
Contras: "Flight was delayed by one hour"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "Still able to rest & crew very nice and helpful"

Prós: "Pretty much everything"
Contras: "Was late taking off"

Contras: "Checked bag got ruined, servie was terrible"

Prós: "Everything was excellent"

Contras: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Reliable airline."
Contras: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Crew was thoughtful"
Contras: "Seats were uncomfortable and the food was not worth eating"

Contras: "Luggage did not arrive."

Prós: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Prós: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Contras: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "Super service. From gate in Frankfurt to Rome."
Contras: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Prós: "Tudo foi bom"

Prós: "The airline staff was great. Everyone really helpful."

Contras: "As refeições."

Prós: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Contras: "The seat and service."

Prós: "The flight attendants were wonderful."
Contras: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Contras: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Prós: "Good service."
Contras: "Nothing."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Contras: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "wine"
Contras: "no screens"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Much shorter flight time."
Contras: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Contras: "Seems like they want to nickel and dime you for everything now..."

Prós: "It was overall a great flying experience."
Contras: "One of my connections was way too short. I almost missed my flight. I had to run!"

Prós: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."

Prós: "Boarding was automated gates was easy."

Prós: "Once again, the in-flight crew was excellent."
Contras: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Prós: "There's nothing much that's positive to say about this leg of our journey."
Contras: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Prós: "The service to clients number one. I like"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "Served sandwiches even though 1.5 hour flight."
Contras: "Slow and unorganized boarding. Crew was not outwardly friendly."

Contras: "Lost a whole day and a half of vacation!"

Contras: "Having to go through passport control and security a second time took too much time for the connection between flights."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Contras: "Same as above"

Prós: "Nothing good to say"
Contras: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "Efficient crew. Quick service, quick flight."
Contras: "No negatives."