Pesquise passagens aéreas baratas para Cancún (CUN)

Prós: The service on the plane is ok.

Contras: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Prós: None

Contras: Had to spend the whole day in airport due to justfly booking error

Prós: Quick entrance from JFK

Contras: Horrible terminal service will not fly ever again with aueromexico

Contras: We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing

Prós: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Contras: No negatives

Prós: Pontualidade, atendimento e refeições.

Contras: Equipamento, poltronas e entretenimento da classe business premiun antigos. Falta de ponto para recarregar equipamentos.

Contras: Person behind my seat was kiking! Luggage took for ever to be deliver.

Prós: The crew was very kínd!

Contras: New aircraft, the chairs are broken and old

Prós: The crewman were extremely friendly, very professional team!

Prós: Excellent flight. So fast

Contras: There should be tv screens on each chair and the choice to choose what we want to watch.

Prós: Check in was fast and efficient. Flight was uneventful, no issues.

Contras: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.

Prós: The warmth service that made me feel at home

Prós: None

Contras: Had to spend the whole day in airport due to justfly booking error

Prós: Nada

Contras: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

Contras: We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing

Prós: Movies

Contras: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases.

Prós: The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable.

Contras: No televisions and by the end of the flight the garbage made the airplane smell awful!

Prós: Movies, flight time.

Contras: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases

Prós: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

Contras: Nothing! Flight left late from SFO!!! And your same company, as in Copa Air, left early from panama to Barranquilla!!!

Prós: Pontualidade, atendimento e refeições.

Contras: Equipamento, poltronas e entretenimento da classe business premiun antigos. Falta de ponto para recarregar equipamentos.

Prós: On time

Contras: Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways.

Prós: Brasil não poderia permitir uma empresa dessa operar.

Contras: Tudo.

Prós: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Contras: It was great!

Prós: Nothing

Contras: Poor scheduling

Prós: Quick entrance from JFK

Contras: Horrible terminal service will not fly ever again with aueromexico

Prós: Luggage was found that was good

Contras: Horrible day nobody here to guide you or help you and then charge you an arm and a leg.

Prós: All waa good and timely. Comfortable and the crew very nice

Contras: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

Prós: Movies, flight time.

Contras: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases

Prós: On time departure, great food and service was friendly.

Contras: My own phone didn’t work for the entertainment system.

Prós: Check in was fast and efficient. Flight was uneventful, no issues.

Contras: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.

Prós: The crewman were extremely friendly, very professional team!

Prós: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Contras: No negatives

Prós: O atendimento do pessoal. Desde o balcão de check in até a tripulação. A comida.

Prós: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Contras: It was great!

Prós: On time

Contras: Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways.

Contras: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

Contras: El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México

Prós: Quick entrance from JFK

Contras: Horrible terminal service will not fly ever again with aueromexico

Contras: More information about discount to travel around the world

Prós: Movies

Contras: They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases.

Prós: On time departure, great food and service was friendly.

Contras: My own phone didn’t work for the entertainment system.

Prós: Excellent flight. So fast

Contras: There should be tv screens on each chair and the choice to choose what we want to watch.

Prós: Check in was fast and efficient. Flight was uneventful, no issues.

Contras: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.