Pesquise passagens baratas para México

Prós: On time as planned!

Contras: Food was ok.

Contras: The check in was terrible. The line was 1 hour

Prós: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.

Contras: I am completely satisfied with the airline and its services.

Prós: Good takeoff, good landing.

Contras: Food very cheap.

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Contras: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage

Prós: Da tripulação atenciosa e cortes

Contras: O voo atrasou mais de 2 horas, péssimo!

Contras: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento

Prós: Easy access to entertainment via my phone

Contras: Better snacks

Contras: There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint

Contras: El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda.

Prós: Helpful crews

Contras: self-serve bag drop to speed up the bag drop process

Prós: Entertainment

Contras: The tv set stopped working 45 min before landing.

Contras: Food was horrible but that’s ok . Shouldn’t be looking forward to plane meals anyway

Prós: Crew seems to try

Contras: Avianca seems to ALWAYS have an issue .. late, delayed, etc...but the worst thing is that they don’t live up to their mistakes and reimburse customers for their mistakes. They should be forced to improve their service or be put out of business. Come on Avianca ! Step up your game... instead they know that there is no competition so they just take advantage of their customers. Can we get a new airline in Latin America please!?!

Prós: comfortable seat, plenty of leg room

Contras: food

Contras: Waited on tarmac in Mexico Cory for 50 minutes to park the plane

Prós: Movie selection was excellent. The package of peanuts was pretty small.

Contras: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate

Contras: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.

Contras: The check in was terrible. The line was 1 hour

Prós: Nothing.

Contras: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.

Prós: A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas.

Contras: Not canceled the flight for no reason. You need better entertainment.

Prós: Seat was comfortable and the entertainment was good.

Contras: Honestly, almost everything was good. At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it. It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: Pontualidade.

Contras: Organização na hora do embarque e desembarque!!!

Prós: Nao embarquei perdi o voo

Contras: O valor para conseguir embarcar no mesmo dia foi abusivo, eu acho isso uma sacanagem da companhia

Contras: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.

Prós: Nothing

Contras: The puntuality

Prós: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.

Contras: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.

Prós: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Contras: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Prós: nothing

Contras: smell, old chairs, lights on the entire time

Prós: Everyone smiling Check in easy Though flight was crowded it was quick

Prós: Nao embarquei perdi o voo

Contras: O valor para conseguir embarcar no mesmo dia foi abusivo, eu acho isso uma sacanagem da companhia

Prós: Nothing

Contras: More English explanation and care to customers . Horrible customer service

Prós: Da Tripulação

Contras: Acho que os assentos

Prós: Tripulação.

Prós: Did us a favor and made check in in the counter

Contras: Food was pretty basic....no entertainment whatsoever kids were desperate

Prós: Conforto da aeronave

Contras: Sistema de embarque, tripulação, pontualidade, serviço de comida

Prós: Pontualidadd

Contras: Espaço entre as poltronas

Prós: US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines.

Contras: I am completely satisfied with my experience

Prós: Seat was comfortable and the entertainment was good.

Contras: Honestly, almost everything was good. At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it. It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.

Prós: On time, friendly staff

Contras: I didn’t like that the flight had a 4 hour delay!

Contras: Nothing

Contras: Seat comfort

Prós: On time

Contras: Snack option. Plug in for mobile phone

Contras: No complaints, good airline, good service, good staff

Prós: correu tudo bem, como previsto, pontualidade e cordialidade

Contras: lanchinho muito ruim, poderia ter um pão de queijo

Contras: Impossível !!!!!!

Prós: Tripulação tranquila, confortável.

Contras: Que comida e lanche horrível

Prós: O que eu mais gostei foi que eu consegui chegar ao meu destino.

Contras: A Gol ter dado esclarecimentos sobre o atraso, pois no app estava dizendo que o voo estava no horário, sendo que o voo estava atrasado. Achei uma falta de respeito com nós passageiros.

Prós: On time, friendly staff

Contras: We have could have left, still in airport Mexico City

Contras: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.

Contras: We flu at 12m. They gived us a mini sándwich and a coke

Contras: Latam could be better if permit that customer can change the sit at check in.

Contras: Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return.

Prós: Crew cordiality

Contras: Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies.

Prós: Food.

Contras: It took 1.5 hours to leave the tarmac in NYC. We just sat there with little communication.

Contras: Impossível !!!!!!

Prós: Tripulação.

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: NAO TEVE ALGO QUE EH GOSTASSE MAIS

Contras: ATENDIMENTO, PONTUALIDADE E SERVIÇO DE BORDO

Prós: Not a lot.

Contras: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.

Prós: Aeromexico Boeing 737s are great. No complaints here.

Prós: The crew was great except the pilot.

Contras: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.

Prós: Movie selection was excellent. The package of peanuts was pretty small.

Contras: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate

Contras: Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly.

Prós: Helpful crews

Contras: self-serve bag drop to speed up the bag drop process

Prós: the crew was really nice! there is not enough space for legs!

Contras: if they could not charge extra for the checking bags!

Contras: Seat comfort

Contras: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage

Contras: Impossível !!!!!!

Contras: O Embarque na Gol é sempre muito confuso. Os agentes de terra são muito mal preparados.

Prós: Tv ao vivo

Contras: Ninguém respeita as filas.. voo atrasado..

Contras: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from

Contras: The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new

Prós: Not a thing

Contras: Timing

Prós: On time as planned!

Contras: Food was ok.