Avaliações recentes
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10,0
Contras: Bigger office
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4,8
Contras: I put in that I wanted the car from the Cancun airport and that is NOT what your website did for me costing me more money, $60. I had to pay $40 to take a taxi to get my car and a $20 fee to return it to the airport where I wanted to return in.
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2,0
Contras: Was looking at car rentals in Cancun through carentals.com reserved a car for $6 for the week supposedly. I knew it was too go to be true, wasn’t sure if they were going to try and make it up with added insurance. When I get there they said the reservation wasn’t paid for and they only had 1 car left for $250 for the week. We said no thank you and went to the desk next door. They knew we didn’t have a car and tried the same gimmick. We passed again and went to Budget and they had plenty of cars, we got a Nissan Versa for $175 for the week.
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3,2
Prós: Staff were horrible and rude. They had no knowledge. They didn’t speak English. We reserved the car online but they wouldn’t accept our confirmation #
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2,0
Prós: Nothing
Contras: Their CUSTOMER service is horrific. Showed up to get my car on time & there were no cars! Just left myself & my kids standing there no assistance no sorry nothing! Horrible
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2,0
Contras: They didn’t have any car for me. Can you imagine!!! A rental car agency that ran out of cars by 10am in the morning.
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2,0
Prós: Nothing - the car was not there. Even though I had a confirmation number, Alamo had rented out the car to someone else leaving us without a vehicle from them.
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10,0
Prós: Friendly staff!
Contras: Nothing! Everything is great!
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2,0
Contras: We arrived and they did not have the car available
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4,8
Prós: The car was the exact size we needed
Contras: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
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3,6
Prós: Drop off was easy.
Contras: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
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6,4
Prós: I liked being able to shop prior to my arrival
Contras: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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4,8
Contras: I put in that I wanted the car from the Cancun airport and that is NOT what your website did for me costing me more money, $60. I had to pay $40 to take a taxi to get my car and a $20 fee to return it to the airport where I wanted to return in.
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2,0
Contras: Was looking at car rentals in Cancun through carentals.com reserved a car for $6 for the week supposedly. I knew it was too go to be true, wasn’t sure if they were going to try and make it up with added insurance. When I get there they said the reservation wasn’t paid for and they only had 1 car left for $250 for the week. We said no thank you and went to the desk next door. They knew we didn’t have a car and tried the same gimmick. We passed again and went to Budget and they had plenty of cars, we got a Nissan Versa for $175 for the week.
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3,2
Prós: Staff were horrible and rude. They had no knowledge. They didn’t speak English. We reserved the car online but they wouldn’t accept our confirmation #
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2,0
Prós: Nothing
Contras: Their CUSTOMER service is horrific. Showed up to get my car on time & there were no cars! Just left myself & my kids standing there no assistance no sorry nothing! Horrible
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2,0
Contras: They didn’t have any car for me. Can you imagine!!! A rental car agency that ran out of cars by 10am in the morning.
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2,0
Prós: Nothing - the car was not there. Even though I had a confirmation number, Alamo had rented out the car to someone else leaving us without a vehicle from them.
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2,0
Contras: We arrived and they did not have the car available
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4,8
Prós: The car was the exact size we needed
Contras: Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was told
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3,6
Prós: Drop off was easy.
Contras: There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.
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6,4
Prós: I liked being able to shop prior to my arrival
Contras: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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