Avaliações de viajantes
Avaliação geral
8,4
Excelente
Baseado em 122 avaliações
Embarque
8,6
Conforto
8,5
Tripulação
8,8
Entretenimento
7,4
Comida
8,1
Encontre passagens baratas na Vistara
Ida e volta
Econômica
Informações sobre a Vistara
| Código IATA | UK |
|---|---|
| Rotas | 114 |
| Rota principal | Nova Deli Indira Gandhi Intl a Mumbai Chhatrapati Shivaji |
| Aeroportos em que opera | 36 |
| Aeroporto principal | Nova Deli Indira Gandhi Intl |
Avaliações recentes
Avaliações dos viajantes
24
11
3
4
1
-
10,0
Prós: Yes
avaliação de
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4,0
Prós: Vistara ground staff is not very helpful
Contras: Vistara ground staff is not very helpful in resolving the problem of my baggage in three days
avaliação de
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10,0
Prós: very welcoming and responsive
Contras: avoid last-minute gate changes
avaliação de
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9,2
Prós: Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating.
Contras: Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal.
avaliação de
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2,0
Prós: Nothing at all.
Contras: The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station.
avaliação de
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10,0
Prós: The crew was amazing, polite and efficient
avaliação de
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10,0
Contras: Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on
avaliação de
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8,0
Prós: Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines.
Contras: Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class.
avaliação de
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8,8
Contras: Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert
avaliação de
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5,2
Prós: The food and crew on board are good
Contras: Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk.
avaliação de
-
8,0
Prós: Service was nice. Crew was friendly
Contras: Allow for free updrades
avaliação de
-
8,0
Prós: The flight was on time. The overall experience was good. Would love to travel with them again.
avaliação de
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2,6
Prós: Not at all
Contras: Everything
avaliação de
-
9,5
Prós: Very good crew
avaliação de
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7,6
Prós: All was okay and easy.
Contras: We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task.
avaliação de
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7,6
Prós: It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)
Contras: Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion.
avaliação de
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10,0
Prós: Super professional and kind crew. Food was good. Overall, a fantastic flight.
avaliação de
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4,0
Poor service
Prós: Nothing
Contras: Staff rude from check in to the cabin staff. No comparison to Mid East air lines.
avaliação de
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10,0
Good
Prós: Baggage policy is good
Contras: They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage.
avaliação de
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10,0
A five star service.
Prós: The air hostesses were very warm and friendly.
avaliação de
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6,0
Prós: Service was good
Contras: Flight was delay that was not good
avaliação de
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10,0
Prós: everything went smoothly.. good service, good food
avaliação de
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10,0
Prós: Was a very good experience. Staff was friendly and organized. Food was good.
avaliação de
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10,0
AMAZING!!!!!!
Prós: Free upgrade to first class for no apparent reason
avaliação de
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10,0
Prós: The best airline in India... by far!
avaliação de
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7,6
Vistara Delhi to Bhubaneswar
Prós: Cleanliness timing
Contras: Baggage cost for extra luggages.
avaliação de
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10,0
New favorite airline
Prós: They had a check in/ luggage drop before the AirTran
Contras: Nothing
avaliação de
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10,0
Great flight
Prós: Wonderful staff and nice, clean airplane. I will use your airlines in the future now.
avaliação de
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10,0
Pleasant Surprise
Prós: I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again
avaliação de
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9,3
Decent crew and clean cabin!
Prós: Boarding and crew were great.
Contras: Food can be improved.
avaliação de
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7,6
Prós: Friendly staff, organized boarding, in flight crew helpful in finding seats
avaliação de
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6,0
Contras: We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.
avaliação de
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8,3
Booked with now closed credit card account
Prós: Staff on board are excellent! WAY better service than US carriers.
Contras: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
avaliação de
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7,3
Cancelled flight
Contras: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
avaliação de
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4,0
Checking in was slow
Prós: It wasn't efficient. Slow to check in
Contras: Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
avaliação de
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10,0
Prós: The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
avaliação de
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10,0
Prós: The best airlines
avaliação de
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7,6
Prós: Leg space is good. Food is good. Cabin crew is top notch.
Contras: Flight was delayed by 20 mins
avaliação de
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8,0
Contras: It was good value for option With in flight catering
avaliação de
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10,0
A surprise upgrade
Prós: While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
avaliação de
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7,6
promising new airline in the market
Prós: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Contras: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
avaliação de
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10,0
Vistara is awesome
Prós: Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again
Contras: Nothing
avaliação de
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10,0
I love vistara
Prós: Clean aircraft, excellent food and friendly service. Departure on time and comfortable seats. Five stars!
avaliação de
Status do voo
Mapa de rotas da Vistara
Principais aeroportos em que a Vistara opera
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Mumbai Chhatrapati Shivaji (BOM)
- Aeroporto de Bangalore Bengaluru Intl (BLR)
- Aeroporto de Calcutá Netaji S. Chandra (CCU)
- Aeroporto de Chennai (MAA)
- Aeroporto de Hyderabad Rajiv Gandhi Intl (HYD)
- Aeroporto de Ahmedabad (AMD)
- Aeroporto de Varanasi (VNS)
- Aeroporto de Pune Lohegaon (PNQ)
- Aeroporto de Chandigarh (IXC)
- Aeroporto de Ranchi (IXR)
- Aeroporto de Bhubaneswar (BBI)
- Aeroporto de Lucknow Amausi (LKO)
- Aeroporto de Raipur (RPR)
- Aeroporto de Kochi (COK)
Informações de contato da Vistara
- UK Código IATA
- +91 9289228888 Ligue
- airvistara.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.