|Rota principal||Nova Deli Indira Gandhi Intl a Mumbai Chhatrapati Shivaji Intl|
|Aeroportos em que opera||40|
|Aeroporto principal||Nova Deli Indira Gandhi Intl|
Contras: I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight
Prós: The plane noise level during flight was around 78db.
Contras: No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible.
Prós: Boarding process
Contras: Comfortable chairs.
Contras: More leg room
Contras: No Delays in flight......one hour delay is too much
Prós: Seats were ok. 300 one is too much to buy seat.
Contras: Delay in boarding and flight
Prós: All good
Contras: The business class was cheap. Didn’t expect such poor quality.
Prós: Crew was amazing
Contras: More options of food not the ready to eat ones
Prós: Flight on time and services
Contras: If we have usb charging option that cab be added advantage
Contras: seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country.
Prós: Flight was on time and with little hassle once in the air. Crew was polished and professional,
Contras: Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out.
Contras: Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight
Contras: No water was offered
Contras: The flight landed 2 hours later
Prós: Friendly crew
Contras: Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised
Contras: Nothing as such
Contras: quebrarm/destruiram a minha mala.
Flight cancelled and told only 1 week before due to airport closure.
Prós: Very customer like
Contras: Poor customer service
very bad flight
Contras: Discomfort No food/water No entertainment Very very bad seats Only 2 toilets
Contras: - The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost.
Ok but not great
Prós: Clean & fast
Contras: Small seats, did not have food I wanted and took a long time to confirm.
Trip to kerala
Prós: Stayed on plane whilst people boarded in Hyderabad. No delays
Contras: No entertainment
Prós: Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff.
Prós: Trip was smooth.
Contras: No problems whatsoever.
Kochi airport is a real beauty from the past
Prós: Very comfortable waiting zone like a first class lounge
Contras: Very narrow and complicated security check
On time and good
Prós: On time service and often friendly staff, particularly in airport at checkin.
Contras: I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal.
Flight delayed multiple times
Prós: Food was ok and general cleanliness. Fast luggage retrieval
Contras: Flight delay
Contras: Flight was delayed by 3 hrs